www.split.io Open in urlscan Pro
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PRODUCTS


FEATURE DELIVERY & CONTROL

Feature FlagsTargeting RulesDynamic ConfigurationCollaboration & Workflows


FEATURE MEASUREMENT & LEARNING

Automated Rollout MonitoringAlerts & ActionsFeature Experimentation


ENTERPRISE READINESS

Enterprise Capabilities


RELATED LINKS

ArchitectureIntegrationsSupported SDKsAPI DocumentationRelease Notes


USE CASES


BY NEED

Release FasterTriage InstantlyTest & Iterate ConfidentlyImprove Dev Happiness


BY INDUSTRY

Financial ServicesHealthcareMedia & EntertainmentRetailSoftwareTravel &
Transport


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DEVELOPER RESOURCES

Developer HubRelease NotesDocumentationAPI DocumentationSDK Documentation


CONTENT HUB

All ResourcesCustomer StoriesBlogWebinar / Video


SUCCESS

SupportTraining & CertificationSlack CommunityHelp Center


RELATED LINKS

Guide to Feature FlagsGuide to Product MetricsFeature Delivery Glossary


PRICING


COMPANY

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Privacy


SPLIT SOFTWARE PRIVACY POLICY

Split Software, Inc. (“Split“, “we“, “us“) respects your right to privacy. This
Privacy Policy explains who we are, how we collect, share and use personal
information about you, and how you can exercise your privacy rights.

Last Revised: March 14, 2024


CONTENTS

 * What does Split do?
 * What Personal Information does Split collect?
 * Disclosure of Personal Information
 * Our Commercial or Business Purposes for Collecting or Disclosing Personal
   Information
 * Personal Data Use and Processing Grounds (EEA Users)
 * Tracking Tools, Advertising, and Opt-Out
 * Data Security
 * Data Retention
 * International Data Transfers
 * Data Privacy Framework Notice
 * California Resident Rights
 * Exercising Your Rights under the CCPA
 * Other State Law Privacy Rights
 * European Union, United Kingdom, and Swiss Data Subject Rights
 * Updates to this Privacy Policy
 * How to contact us

This Privacy Policy applies to personal information that we collect through our
corporate website at www.split.io and application app.split.io (together, the
“Website“) and when you use or interact with our Services. This Privacy Policy
does not apply to third party products or Services that you may choose to
integrate with Split’s product or Services. You should always review the
policies of third party products and services to make sure you are comfortable
with the ways in which they collect and use your information. By using or
accessing our website in any manner, you acknowledge that you accept the
practices and policies outlined below, and you hereby consent that we will
collect, use and share your information as described in this Privacy Policy.

Remember that your use of Split services is at all times subject to our Terms of
Service which incorporates this Privacy Policy. Any terms we use in this Policy
without defining them have the definitions given to them in the Terms of
Service.

You may print a copy of this Privacy Policy by clicking here. If you have a
disability, you may access this Privacy Policy in an alternative format by
contacting privacy@split.io. As we continually work to improve our Services, we
may need to change this Privacy Policy from time to time. Upon such changes, we
will alert you to any such changes by placing a notice on the Split website, by
sending you an email and/or by some other means. Please note that is you’ve
opted not to receive legal notice emails from us (or you haven’t provided us
with your email address), those legal notices will still govern your use of the
Services, and you are still responsible for reading and understanding them. If
you use the Services after any changes to the Privacy Policy have been posted,
that means you agree to all of the changes.

If you have any questions or concerns about our use of your personal
information, then please contact us using the contact details provided at the
bottom of this Privacy Policy.


WHAT DOES SPLIT DO?

Split is the leading platform for feature experimentation, empowering businesses
of all sizes to make smarter product decisions. The Split platform is a unified
solution for continuous delivery and full-stack experimentation. Split unifies
DevOps and product management, helping agile engineering and product teams
accelerate the pace of product delivery and make data-driven decisions, through
our robust feature flagging and extensive experimentation capabilities. With
Split, organizations can now accelerate time to value, mitigate risk, and drive
better outcomes, all in a unified platform.

For more information about Split, please see the “About Us” section of our
Website at https://www.split.io/company/.


WHAT PERSONAL INFORMATION DOES SPLIT COLLECT?

The personal information that we may collect about you broadly falls into the
following categories:

Category of Personal Data Examples of Personal Data We CollectCategories of
Third Parties With Whom We Share this Personal Data:Profile or Contact DataFirst
and last name
Email
Phone number
Unique identifiersService Providers
Advertising Partners
Analytics Partners
Business Partners
Parties You Authorize, Access or AuthenticateDevice/IP DataIP address
Device ID
Type of device/operating system/browser used to access the ServicesService
Providers
Advertising Partners
Analytics Partners
Business Partners
Parties You Authorize, Access or AuthenticateWeb AnalyticsWeb page interactions
Referring webpage/source through which you accessed the Services
Non-identifiable request IDs
Statistics associated with the interaction between device or browser and the
ServicesService Providers
Advertising Partners
Analytics Partners
Business Partners
Parties You Authorize, Access or AuthenticateSocial Network DataEmail
Phone number
User name
IP address
Device IDService Providers
Advertising Partners
Analytics Partners
Business Partners
Parties You Authorize, Access or AuthenticateProfessional or Employment-Related
DataResume
Job title
Job history
Performance evaluationsService Providers
Business Partners
Parties You Authorize, Access or AuthenticateGeolocation DataIP-address-based
location information
Points of Presence (POPs) locationService Providers
Advertising Partners
Analytics Partners
Business Partners
Parties You Authorize, Access or AuthenticateSensory DataRecordings of your
environmentService ProvidersOther Identifying Information that You Voluntarily
Choose to ProvideIdentifying information in emails or letters you send usService
Providers
Advertising Partners
Analytics Partners
Business Partners
Parties You Authorize, Access or Authenticate

Categories of Sources of Personal Information 

 * You 
   * When you provide such information directly to us:
     * When you create an account or use our interactive tools and Services.
     * When you voluntarily provide information in free-form text boxes through
       the Services or through responses to surveys or questionnaires.
     * When you subscribe to marketing communications from us
     * When you send us an email or otherwise contact us.  
     * The personal information that you are asked to provide, and the reasons
       why you are asked to provide it, will be made clear to you at the point
       we ask you to provide your personal information.
   * When you use Services and such information is collected automatically:
     * Through Cookies (defined in the “Tracking Tools, Ads, Advertising and
       Opt-Out” section below).
     * If you visit or use our Website, we may receive information about your
       location via your IP address, and may receive and collect information
       transmitted from your computing device for the purpose of providing you
       the relevant Services, such as information regarding when you are logged
       on and available to receive updates or alert notices.
 * Administrators. In some cases another user (such as an administrator) may
   create an account on your behalf and may provide your information, including
   personal information (most commonly when your company requests that you use
   our products). We collect Information under the direction of our customers
   and often have no direct relationship with the individuals whose personal
   data we process. If you are an employee of one of our customers and would no
   longer like us to process your information, please contact your employer. If
   you are providing information (including personal information) about someone
   else, you must have the authority to act for them and to consent to the
   collection and use of their personal information as described in this Privacy
   Policy.

 * Business Customers. Our customers can send to us data about their users.
   Split’s Service allows our customers to submit details about their end-users
   to enrich their experiences through our platform. Our customers have a
   responsibility to understand the data they send to us and to take the
   appropriate disclosures, precautions, and responsibilities regarding the
   content of the Service data they provide to us.  We utilize this data for no
   purpose except to deliver the functionality that the Split platform provides
   to our customers. In general, we will use the personal information we collect
   from you only for the purposes described in this Privacy Policy or for
   purposes that we explain to you at the time we collect your personal
   information.  

Other Third Parties. Information from third party services. From time to time,
we may receive personal information about you from third party sources (e.g.
sales and marketing database and data enrichment platforms), but only where we
have checked that these third parties either have your consent or are otherwise
legally permitted or required to disclose your personal information to us.  The
types of information we collect from third parties include account and/or
contact information and we use the information we receive from these third
parties to, including but not limited to, market and sell to you, and/or
maintain and improve the accuracy of the records we hold about you, etc.


DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to the following categories of
recipients:

 * Service Providers. These parties help us provide the Services or perform
   business functions on our behalf. They include:
   * Hosting, technology and communication providers.
   * Security and fraud prevention consultants.
   * Support and customer service vendors.
   * Product fulfillment and delivery providers.
   * Payment processors.
     * Our credit card payment processing partner Stripe, Inc. (“Stripe”)
       collects your voluntarily-provided payment card information necessary to
       process your payment.
     * Please see Stripe’s terms of service and privacy policy for information
       on its use and storage of your personal data.
 * Advertising Partners. These parties help us market our services and provide
   you with other offers that may be of interest to you. They include:
   * Ad networks.
   * Data brokers.
   * Marketing providers.
 * Analytics Partners. These parties provide analytics on web traffic or usage
   of the Services. They include:
   * Companies that track how users found or were referred to the Services.
   * Companies that track how users interact with the Services.
 * Business Partners. These parties partner with us in offering various
   services. They include:
   * Businesses that you have a relationship with.
   * Companies that we partner with to offer joint promotional offers or
     opportunities.
 * Parties You Authorize, Access or Authenticate
   * Third parties you access through the services.
   * Social media services.
   * Other users.

In addition, we may disclose information about you for the following purposes: 

Legal Obligations

We may share any personal data that we collect with third parties in conjunction
with any of the activities set forth under “Meeting Legal Requirements and
Enforcing Legal Terms” in the “Our Commercial or Business Purposes for
Collecting Personal Data” section above. 

Business Transfers

All of your personal data that we collect may be transferred to a third party if
we undergo a merger, acquisition, bankruptcy or other transaction in which that
third party assumes control of our business (in whole or in part). Should one of
these events occur, we will make reasonable efforts to notify you before your
information becomes subject to different privacy and security policies and
practices.

Data that is Not Personal Data

We may create aggregated, de-identified or anonymized data from the personal
data we collect, including by removing information that makes the data
personally identifiable to a particular user. We may use such aggregated,
de-identified or anonymized data and share it with third parties for our lawful
business purposes, including to analyze, build and improve the Services and
promote our business, provided that we will not share such data in a manner that
could identify you.  


OUR COMMERCIAL OR BUSINESS PURPOSES FOR COLLECTING OR DISCLOSING PERSONAL
INFORMATION

This section describes how we may use your Personal Data:

 * Providing, Customizing and Improving the Services
   * Creating and managing your account or other user profiles.
   * Processing orders or other transactions; billing.
   * Providing you with the products, services or information you request.
   * Meeting or fulfilling the reason you provided the information to us.
   * Providing support and assistance for the Services.
   * Improving the Services, including testing, research, internal analytics and
     product development.
   * Personalizing the Services, website content and communications based on
     your preferences.
   * Doing fraud protection, security and debugging.
   * Carrying out other business purposes stated when collecting your personal
     data or as otherwise set forth in applicable data privacy laws, such as the
     California Consumer Privacy Act as amended by the California Privacy Rights
     Act of 2020 (the “CCPA”).
 * Marketing the Services
   * Marketing and selling the Services.
   * Showing you advertisements, including interest-based or online behavioral
     advertising.
 * Corresponding with You
   * Responding to correspondence that we receive from you, contacting you when
     necessary or requested, and sending you information about Split or our
     Services.
   * Sending emails and other communications according to your preferences or
     that display content that we think will interest you.
 * Meeting Legal Requirements and Enforcing Legal Terms
   * Fulfilling our legal obligations under applicable law, regulation, court
     order or other legal process, such as preventing, detecting and
     investigating security incidents and potentially illegal or prohibited
     activities.
   * Protecting the rights, property or safety of you, Split or another party.
   * Enforcing any agreements with you.
   * Responding to claims that any posting or other content violates third-party
     rights.
   * Resolving disputes.

We will not collect additional categories of personal data or use the personal
data we collected for materially different, unrelated or incompatible purposes
without providing you notice.


PERSONAL DATA USE AND PROCESSING GROUNDS (EEA USERS)

This section describes our lawful bases for processing your personal data. The
“Our Commercial or Business Purposes for Collecting Personal Data” section above
explains how we use your personal data.

We will only process your personal data if we have a lawful basis for doing so.
Lawful bases for processing include consent, contractual necessity and our
“legitimate interests” or the legitimate interest of others, as further
described below.

 * Contractual Necessity:  We process the following categories of personal data
   as a matter of “contractual necessity”, meaning that we need to process the
   data to perform under our Terms of Use with you, which enables us to provide
   you with the Services. When we process data due to contractual necessity,
   failure to provide such personal data will result in your inability to use
   some or all portions of the Services that require such data.
   * Certain Profile or Contact Data
   * Certain Device/IP Data
 * Legitimate Interest:  We process the following categories of personal data
   when we believe it furthers the legitimate interest of us or third parties:
   * Certain Profile or Contact Data
   * Web Analytics
   * Social Network Data
   * Professional or Employment-Related Data
   * Geolocation Data
   * Sensory Data
   * Other Identifying Information that You Voluntarily Choose to Provide

Examples of these legitimate interests include (as described in more detail
above):

 * Providing, customizing and improving the Services.
 * Marketing the Services.
 * Corresponding with you.
 * Meeting legal requirements and enforcing legal terms.
 * Completing corporate transactions. 

 * Consent:  In some cases, we process personal data based on the consent you
   expressly grant to us at the time we collect such data. When we process
   personal data based on your consent, it will be expressly indicated to you at
   the point and time of collection. 
 * Other Processing Grounds:  From time to time we may also need to process
   personal data to comply with a legal obligation, if it is necessary to
   protect the vital interests of you or other data subjects, or if it is
   necessary for a task carried out in the public interest.


TRACKING TOOLS, ADVERTISING, AND OPT-OUT

As mentioned above, the Services use cookies and similar technologies such as
pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to
enable our servers to recognize your web browser, tell us how and when you visit
and use our Services, analyze trends, learn about our user base and operate and
improve our Services. Cookies are small pieces of data– usually text files –
placed on your computer, tablet, phone or similar device when you use that
device to access our Services. You can decide whether or not to accept Cookies
through your internet browser’s settings. Most browsers have an option for
turning off the Cookie feature, which will prevent your browser from accepting
new Cookies, as well as (depending on the sophistication of your browser
software) allow you to decide on acceptance of each new Cookie in a variety of
ways. You can also delete all Cookies that are already on your device. If you do
this, however, you may have to manually adjust some preferences every time you
visit our website and some of the Services and functionalities may not work. To
explore what Cookie settings are available to you, or to modify your preferences
with respect to Cookies, you can access your Cookie management settings by
clicking the Cookbiebot widget in the bottom left corner of our website. To find
out more information about Cookies generally, including information about how to
manage and delete Cookies, please visit http://www.allaboutcookies.org/ or
https://ico.org.uk/for-the-public/online/cookies/ if you are located in the
European Union (“EU”). 
We may also supplement the information we collect from you with information
received from third parties, including third parties that have placed their own
Cookies on your device(s). More information on the Cookies we collect and ways
to opt-out can be found in our Cookie Policy at
https://www.split.io/legal/cookie-policy. Please note that “Your browser may
offer you a “Do Not Track” option, which allows you to signal to operators of
websites and web applications and services that you do not wish such operators
to track certain of your online activities over time and across different
websites. Our Services do not support Do Not Track requests at this time. To
find out more about “Do Not Track,” you can visit www.allaboutdnt.com. “

INFORMATION ABOUT INTEREST-BASED ADVERTISEMENTS

You may see advertisements for our Services on third party websites. These
advertisements may be targeted to users who fit certain general profile
categories or display certain preferences or behaviors (“Interest-Based Ads”).
Information for Interest-Based Ads (including personal data) may be provided to
us or third-parties by you, or derived from the usage patterns of particular
users on the Services and/or services of third parties. Such information may be
gathered through tracking users’ activities across time and unaffiliated
properties, including when you leave the Services. To accomplish this, we or our
service providers may deliver Cookies, including a file (known as a “web
beacon”) from an ad network to you through the Services. Web beacons allow ad
networks to provide anonymized, aggregated auditing, research and reporting for
us and for advertisers. Web beacons also enable ad networks to serve targeted
advertisements to you when you visit other websites. Web beacons allow ad
networks to view, edit or set their own Cookies on your browser, just as if you
had requested a web page from their site.


DATA SECURITY

We seek to protect your personal data from unauthorized access, use and
disclosure using appropriate physical, technical, organizational and
administrative security measures based on the type of personal data and how we
are processing that data. You should also help protect your data by
appropriately selecting and protecting your password and/or other sign-on
mechanism; limiting access to your computer or device and browser; and signing
off after you have finished accessing your account. Although we work to protect
the security of your account and other data that we hold in our records, please
be aware that no method of transmitting data over the internet or storing data
is completely secure. More details about Split’s Security program can be found
here. If you have reason to believe that your data or someone else’s data is no
longer secure, please contact security@split.io.

In the event of a security breach, we will take necessary measures to ensure the
continued safety of data and contact affected parties and relevant regulators
within a reasonable amount of time about the scope and scale of the unauthorized
disclosure, as required by applicable laws.


DATA RETENTION

We retain personal information we collect from you where we have an ongoing
legitimate business need to do so (for example, to provide you with a service
you have requested or to perform our business or commercial purposes for
collecting your Personal Data or to comply with applicable legal, tax or
accounting requirements). When establishing a retention period for specific
categories of data, we consider who we collected the data from, our need for the
Personal Data, why we collected the Personal Data, and the sensitivity of the
Personal Data.

When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise it or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible. 

For example, we retain your device IP data for as long as we need it to ensure
that our systems are working appropriately, effectively and efficiently.


PERSONAL DATA OF CHILDREN

As noted in the Terms of Service, we do not knowingly collect or solicit
personal data about children under 16 years of age; if you are a child under the
age of 16, please do not attempt to register for or otherwise use the Services
or send us any personal data. If we are informed that we have collected personal
data from a child under 16 years of age, we will delete that information as
quickly as possible. If you believe that a child under 16 years of age may have
provided personal data to us, please contact us at privacy@split.io.


INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, and processed in, countries
other than the country in which you are resident.  These countries may have data
protection laws that are different to the laws of your country.

Specifically, our Website servers are located in the United States and our third
party service providers and partners operate around the world but with our data
stored in the United States. The Services are hosted and operated in the United
States (“U.S.”) through Split and its service providers, and if you do not
reside in the U.S., laws in the U.S. may differ from the laws where you reside.
By using the Services, you acknowledge that any Personal Data about you,
regardless of whether provided by you or obtained from a third party, is being
provided to Split in the U.S. and will be hosted on U.S. servers, and you
authorize Split to transfer, store and process your information to and in the
U.S., and possibly other countries. In some circumstances, your Personal Data
may be transferred to the U.S. pursuant to a data processing agreement
incorporating standard data protection clauses or the Data Privacy Framework(s),
as discussed below.


DATA PRIVACY FRAMEWORK NOTICE

Split complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK
Extension to the EU-U.S. DPF (“UK-U.S. DPF”), and the Swiss-U.S. Data Privacy
Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. 
Split has certified to the U.S. Department of Commerce that it adheres to the
EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regard
to the processing of all personal data received from the European Union in
reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in
reliance on the UK Extension to the EU-U.S. DPF (the “EU-UK DPF Principles”).
Split has certified to the U.S. Department of Commerce that it adheres to the
Swiss-U.S. Data Privacy Framework Principles (“Swiss-U.S. DPF Principles”) with
regard to the processing of personal data received from Switzerland in reliance
on the Swiss-U.S. DPF.  If there is any conflict between the terms in this
Privacy Policy and the EU-U.S. DPF Principles, the EU-UK DPF Principles, and the
Swiss-U.S. DPF Principles, the EU-U.S. DPF Principles, the EU-UK DPF Principles,
and the Swiss-U.S. DPF Principles shall govern.  To learn more about the EU-U.S.
DPF, the UK-U.S. DPF, and the Swiss-US DPF, and to view our certification,
please visit https://www.dataprivacyframework.gov/.

The Federal Trade Commission has jurisdiction over Split’s compliance with the
EU-U.S. DPF, the EU-UK DPF, and the Swiss-U.S. DPF. This Privacy Policy
describes the types of Personal Data we collect, the purposes for which we
collect and use your Personal Data, and the purposes for which we disclose your
Personal Data to certain types of third parties in the sections above.  Pursuant
to the EU-U.S. DPF, the EU-UK DPF, and the Swiss-U.S. DPF, EU, UK, and Swiss
individuals have the right to obtain our confirmation of whether we maintain
Personal Data relating to them in the U.S. Upon request, we will provide EU, UK,
and Swiss individuals with access to the Personal Data that we hold about them.
EU, UK, and Swiss individuals may also correct, amend, or delete the Personal
Data we hold about them where it is inaccurate, or has been processed in
violation of the EU-U.S. DPF Principles, the EU-UK DPF Principles, and the
Swiss-U.S. DPF Principles, except where the burden or expense of providing
access would be disproportionate to the risks to the individual’s privacy in the
case in question, or where the rights of persons other than the individual would
be violated. An EU, UK, and Swiss individual who seeks access, or who seeks to
correct, amend, or delete inaccurate data transferred to the U.S. under the
EU-U.S. DPF, the EU-UK DPF, and the Swiss-U.S. DPF, should direct their query to
privacy@split.io. If requested to remove data, we will respond within a
reasonable timeframe. For more information about rights afforded to EU, UK, and
Swiss individuals, please see the “European Union, United Kingdom, and Swiss
Data Subject Rights” section of this Privacy Policy. 

In addition, under the EU-U.S. DPF, the EU-UK DPF, and the Swiss-U.S. DPF, we
will provide EU, UK, and Swiss individuals with the choice to opt-out from the
sharing of their Personal Data with any third parties (other than our agents or
those that act on our behalf or under our instruction), or before we use it for
a purpose that is materially different from the purpose for which it was
originally collected or subsequently authorized. 

In addition to any other disclosures described in our Privacy Policy, in certain
situations, we may be required to disclose Personal Data in response to lawful
requests by public authorities, including to meet national security or law
enforcement requirements. 

Split is accountability for Personal Data that it receives in the U.S. under the
EU-U.S. DPF, the EU-UK DPF, and the Swiss-U.S. DPF and subsequently transfers to
a third party acting as an agent on our behalf is described in the EU-U.S. DPF
Principles, the EU-UK DPF Principles, and the Swiss-U.S. DPF Principles. In
particular, Split remains liable under the EU-U.S. DPF Principles, the EU-UK DPF
Principles, and the Swiss-U.S. DPF Principles if our agents process Personal
Data in a manner inconsistent with the EU-U.S. DPF Principles, the EU-UK DPF
Principles, and the Swiss-U.S. DPF Principles, unless Split proves that we are
not responsible for the event giving rise to the damage.

In compliance with the EU-U.S. DPF, the EU-UK DPF, and the Swiss-U.S. DPF, Split
commits to resolve EU-U.S. DPF Principles, EU-UK DPF Principles, and Swiss-U.S.
DPF Principles-related complaints about our collection and use of your Personal
Data. EU, UK, and Swiss individuals with inquiries or complaints regarding our
handling of personal data received in reliance on the DPF should first contact
Split at privacy@split.io.

In compliance with the EU-U.S. DPF, the EU-UK DPF, and the Swiss-U.S. DPF, Split
commits to refer unresolved complaints concerning our handling of personal data
received in reliance on the EU-U.S. DPF , the EU-UK DPF, and the Swiss-U.S. DPF
to JAMS, an alternative dispute resolution provider based in the U.S. If you are
an EU, UK, or Swiss individual and you do not receive timely acknowledgment of
your EU-U.S. DPF Principles, EU-UK DPF Principles, or Swiss-U.S. DPF
Principles-related complaint from us, or if we have not addressed your EU-U.S.
DPF Principles, EU-UK DPF Principles, or Swiss-U.S. DPF Principles-related
complaint to your satisfaction, please visit
https://www.jamsadr.com/dpf-dispute-resolution for more information or to file a
complaint. The services of JAMS are provided at no cost to you.

If your EU-U.S. DPF, the EU-UK DPF, and the Swiss-U.S. DPF complaint cannot be
resolved through the above channels, under certain conditions, you may invoke
binding arbitration for some residual claims not resolved by other redress
mechanisms. See Annex 1 of the Data Privacy Framework Principles, located at
https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2.


CALIFORNIA RESIDENT RIGHTS

If you are a California resident, you have the rights set forth in this section.
Please see the “Exercising Your Rights” section below for instructions regarding
how to exercise these rights. Please note that we may process personal data of
our customers’ end users or employees in connection with our provision of
certain services to our customers. If we are processing your personal data as a
service provider, you should contact the entity that collected your Personal
Data in the first instance to address your rights with respect to such data.
Additionally, please note that these rights are subject to certain conditions
and exceptions under applicable law, which may permit or require us to deny your
request.

If there are any conflicts between this section and any other provision of this
Privacy Policy and you are a California resident, the portion that is more
protective of personal data shall control to the extent of such conflict. If you
have any questions about this section or whether any of the following rights
apply to you, please contact us at privacy@split.io.

ACCESS

You have the right to request certain information about our collection and use
of your personal data over the past 12 months. In response, we will provide you
with the following information:

 * The categories of personal data that we have collected about you.
 * The categories of sources from which that personal data was collected.
 * The business or commercial purpose for collecting or selling your personal
   data.
 * The categories of third parties with whom we have shared your personal data.
 * The specific pieces of personal data that we have collected about you.

If we have disclosed your personal data to any third parties for a business
purpose over the past 12 months, we will identify the categories of personal
data shared with each category of third party recipient. We do not and have not
sold your personal data in the last 12 months. 

DELETION

You have the right to request that we delete the Personal Data that we have
collected about you. Under the CCPA, this right is subject to certain
exceptions: for example, we may need to retain your Personal Data to provide you
with the Services or complete a transaction or other action you have requested,
or if deletion of your Personal Data involves disproportionate effort. If your
deletion request is subject to one of these exceptions, we may deny your
deletion request.

CORRECTION

You have the right to request that we correct any inaccurate Personal Data we
have collected about you. Under the CCPA, this right is subject to certain
exceptions: for example, if we decide, based on the totality of circumstances
related to your Personal Data, that such data is correct. If your correction
request is subject to one of these exceptions, we may deny your request.

PROCESSING OF SENSITIVE PERSONAL INFORMATION OPT-OUT

Consumers have certain rights over the processing of their sensitive
information. However, we do not collect sensitive categories of personal
information.

PERSONAL DATA SELLING/SHARING OPT-OUT AND OPT-IN

Under the CCPA, California residents have certain rights when a business
discloses Personal Data for certain purposes such as cross-contextual
behavioural advertising, which may constitute a “sale” or “sharing” of Personal
Data. We have sold and/or shared the foregoing categories of Personal Data for
the purposes of cross-contextual behavioural advertising.

 * Device/IP Data
 * Web Analytics

As described in the “Tracking Tools, Advertising and Opt-Out” section above, we
have incorporated Cookies from certain third parties into our Services. These
Cookies allow those third parties to receive information about your activity on
our Services that is associated with your browser or device. Those third parties
may use that data to serve you relevant ads on our Services or on other websites
you visit. Under the CCPA, selling/sharing your data through third party Cookies
for online advertising may be considered “selling” or “sharing” of information.
You can opt out of data selling/sharing by following the instructions in this
section.

Over the past 12 months, we may have sold/shared the following categories of
Personal Data with the categories of third parties listed for the following
purposes:

 * Marketing and selling the Services.
 * Showing you advertisements, including interest-based or online behavioral
   advertising.

You have the right to opt-out of selling and sharing of your Personal Data using
the following methods:

 * You can use a Global Privacy Control or similar control that is legally
   recognized by a government agency or industry standard. Please note this does
   not include Do Not Track signals.
 * You can opt-out from the application of non-necessary cookies via your Cookie
   management settings (accessible by the Cookbiebot widget in the bottom left
   corner of our website).

Once you have submitted an opt-out request, we will not ask you to reauthorize
the selling/sharing of your Personal Data for at least 12 months.

To our knowledge, we do not sell or share the Personal Data of minors under 16
years of age.


EXERCISING YOUR RIGHTS UNDER THE CCPA

To exercise the rights described in this Privacy Policy, you or, if you are a
California resident, your

Authorized Agent (defined below) must send us a request that (1) provides
sufficient information to allow us to verify that you are the person about whom
we have collected Personal Data, and (2) describes your request in sufficient
detail to allow us to understand, evaluate and respond to it. Each request that
meets both of these criteria will be considered a “Valid Request.” We may not
respond to requests that do not meet these criteria. We will only use Personal
Data provided in a Valid Request to verify your identity and complete your
request. You do not need an account to submit a Valid Request. We will work to
respond to your Valid Request within the time period required by applicable law.
We will not charge you a fee for making a Valid Request unless your Valid
Request(s) is excessive, repetitive or manifestly unfounded. If we determine
that your Valid Request warrants a fee, we will notify you of the fee and
explain that decision before completing your request.

You may submit a Valid Request using the following methods:

 * Email us at: privacy@split.io
 * Submit a form at this address:
   https://www.split.io/legal/your-privacy-rights/

If you are a California resident, you may also authorize an agent (an
“Authorized Agent”) to exercise your rights on your behalf. To do this, you must
provide your Authorized Agent with written permission to exercise your rights on
your behalf, and we may request a copy of this written permission from your
Authorized Agent when they make a request on your behalf.

We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA

We will not discriminate against you for exercising your rights under the CCPA.
We will not deny you our goods or services, charge you different prices or
rates, or provide you a lower quality of goods and services if you exercise your
rights under the CCPA. However, we may offer different tiers of our Services as
allowed by applicable data privacy laws (including the CCPA) with varying
prices, rates or levels of quality of the goods or services you receive related
to the value of personal data that we receive from you.


OTHER STATE LAW PRIVACY RIGHTS

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are
entitled to contact us to prevent disclosure of personal data to third parties
for such third parties’ direct marketing purposes; in order to submit such a
request, please contact us at privacy@split.io. 

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of
certain personal data to third parties who intend to license or sell that
personal data. You can exercise this right by contacting us at privacy@split.io
with the subject line “Nevada Do Not Sell Request” and providing us with your
name and the email address associated with your account. Please note that we do
not currently sell your personal data as sales are defined in Nevada Revised
Statutes Chapter 603A.  Please note that we do not and have not sold your
personal data.


EUROPEAN UNION, UNITED KINGDOM, AND SWISS DATA SUBJECT RIGHTS

You have the following data protection rights:

Access, correct update or request deletion. If you wish to access, correct,
update or request deletion of your personal information, you can do so at any
time by contacting us using the contact details provided under the “How to
contact us” heading below.  

Object to processing, restrict processing, or request portability. In addition,
if you are a resident of the EU, UK, or Switzerlans, you can object to
processing of your personal information, ask us to restrict processing of your
personal information or request portability of your personal information. Again,
you can exercise these rights by contacting us using the contact details
provided under the “How to contact us” heading below.

Opt-out. You have the right to opt-out of marketing communications we send you
at any time.  You can exercise this right by clicking on the “unsubscribe” or
“opt-out” link in the marketing e-mails we send you.  To opt-out of other forms
of marketing (such as postal marketing or telemarketing), then please contact us
using the contact details provided under the “How to contact us” heading below.

Withdraw consent. Similarly, if we have collected and processed your personal
information with your consent, then you can withdraw your consent at any time. 
Withdrawing your consent will not affect the lawfulness of any processing we
conducted prior to your withdrawal, nor will it affect processing of your
personal information conducted in reliance on lawful processing grounds other
than consent.

Right to complain. You have the right to complain to a data protection authority
about our collection and use of your personal information.  For more
information, please contact your local data protection authority. (Contact
details for data protection authorities in the European Economic Area are
available here.) 

We respond to all requests we receive from individuals wishing to exercise their
data protection rights in accordance with applicable data protection laws.


UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing
legal, technical or business developments. When we update our Privacy Policy, we
will take appropriate measures to inform you, consistent with the significance
of the changes we make.  We will obtain your consent to any material Privacy
Policy changes if and where this is required by applicable data protection
laws. 

You can see when this Privacy Policy was last updated by checking the “last
updated” date displayed at the top of this Privacy Policy. 


HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy, your rights,
our use of your personal information, please contact privacy@split.io.  

If you are located in the EU, you may use the following information to contact
our EU-Based and UK-based Member Representative:DP-Dock GmbH, Attn: Split
Software, Inc., Ballindamm 39, 20095 Hamburg, Germany
UK: DP Data Protection Services UK Ltd., Attn: Split Software, Inc., 16 Great
Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom
www.dp-dock.com
split@gdpr-rep.com


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