support.microsoft.com
Open in
urlscan Pro
2a02:26f0:480:bb1::f03
Public Scan
Submitted URL: https://support.microsoft.com.admin-mcas.ms/
Effective URL: https://support.microsoft.com/en-GB
Submission: On September 25 via api from JP — Scanned from GB
Effective URL: https://support.microsoft.com/en-GB
Submission: On September 25 via api from JP — Scanned from GB
Form analysis 2 forms found in the DOM
Name: searchForm — GET /en-gb/Search/results
<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-gb/Search/results" method="GET"
data-seautosuggest="{"queryParams":{"market":"en-gb","clientId":"7F27B536-CF6B-4C65-8638-A0F8CBDFCA65","sources":"Microsoft-Terms,Iris-Products,DCatAll-Products","filter":"+ClientType:StoreWeb","counts":"5,1,5"},"familyNames":{"Apps":"App","Books":"Book","Bundles":"Bundle","Devices":"Device","Fees":"Fee","Games":"Game","MusicAlbums":"Album","MusicTracks":"Song","MusicVideos":"Video","MusicArtists":"Artist","OperatingSystem":"Operating System","Software":"Software","Movies":"Film","TV":"TV","CSV":"Gift Card","VideoActor":"Actor"}}"
data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
data-m="{"cN":"GlobalNav_Search_cont","cT":"Container","id":"c3c1c9c3m1r1a1","sN":3,"aN":"c1c9c3m1r1a1"}" aria-expanded="false" style="overflow-x: visible;">
<div class="x-screen-reader" aria-live="assertive"></div>
<input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
name="query" role="combobox" placeholder="Search for help" data-m="{"cN":"SearchBox_nav","id":"n1c3c1c9c3m1r1a1","sN":1,"aN":"c3c1c9c3m1r1a1"}" data-toggle="tooltip"
data-placement="right" title="Search for help" style="overflow-x: visible;">
<button id="search" aria-label="Search for help" class="c-glyph" data-m="{"cN":"Search_nav","id":"n2c3c1c9c3m1r1a1","sN":2,"aN":"c3c1c9c3m1r1a1"}" data-bi-mto="true"
aria-expanded="false" style="overflow-x: visible;">
<span role="presentation" style="overflow-x: visible;">Search</span>
<span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
</button>
<div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
<ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
data-m="{"cN":"search suggestions_cont","cT":"Container","id":"c3c3c1c9c3m1r1a1","sN":3,"aN":"c3c1c9c3m1r1a1"}" style="overflow-x: visible;"></ul>
<ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
<li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
</ul>
</div>
</form>GET /en-GB/search/results
<form class="searchBoxForm" method="GET" action="/en-GB/search/results" autocomplete="off" role="search"><input class="searchBoxInput" name="query" type="search" maxlength="100" placeholder="How can we help you?" aria-label="How can we help you?"
role="combobox" aria-autocomplete="list" aria-haspopup="listbox" aria-owns="suggestionContainer" aria-expanded="false" value=""><input type="hidden" name="isEnrichedQuery" value="false"><button class="searchBoxButton" id="searchsubmit"
type="submit" title="Search"><span class="searchBoxIconContainer"><i class="searchBoxIcon icon-mdl2 icon-forward"></i></span></button></form>Text Content
We use optional cookies to improve your experience on our websites, such as
through social media connections, and to display personalised advertising based
on your online activity. If you reject optional cookies, only cookies necessary
to provide you the services will be used. You may change your selection by
clicking 'Manage Cookies' at the bottom of the page.Privacy Statement
Third-Party Cookies
Accept Reject Manage cookies
Skip to main content
Microsoft
Support
Support
Support
* Home
* Microsoft 365
* Office
* Products
* Microsoft 365
* Outlook
* Microsoft Teams
* OneDrive
* OneNote
* Windows
* Microsoft Edge
* more ...
* Devices
* Surface
* PC Accessories
* Mobile
* Xbox
* PC Gaming
* HoloLens
* Hardware warranties
* Account & billing
* Account
* Microsoft Store & billing
* Resources
* What's new
* Community forums
* Microsoft 365 Admins
* Small Business Portal
* Developer
* Education
* Report a support scam
* More
* Buy Microsoft 365
* All Microsoft
* GLOBAL
* Microsoft 365
* Teams
* Windows
* Surface
* Xbox
* Deals
* Small Business
* Support
* Software Software
* Windows Apps
* AI
* OneDrive
* Outlook
* Skype
* OneNote
* Microsoft Teams
* PCs & Devices PCs & Devices
* Computers
* Shop Xbox
* Accessories
* VR & mixed reality
* Entertainment Entertainment
* Xbox Game Pass Ultimate
* Xbox Live Gold
* Xbox games
* PC games
* Windows digital games
* Movies & TV
* Business Business
* Microsoft Cloud
* Microsoft Security
* Azure
* Dynamics 365
* Microsoft 365 for business
* Microsoft Industry
* Microsoft Power Platform
* Windows 365
* Developer & IT Developer & IT
* Developer Center
* Documentation
* Microsoft Learn
* Microsoft Tech Community
* Azure Marketplace
* AppSource
* Visual Studio
* Other Other
* Microsoft Rewards
* Free downloads & security
* Education
* Virtual workshops and training
* Gift cards
* Licensing
* Microsoft Experience Centre
* View Sitemap
Search Search for help
* No results
Cancel
Sign in to your account
Sign in
Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.
WELCOME TO MICROSOFT SUPPORT
Please sign in so we may serve you better Sign in
HELLO, , WELCOME TO MICROSOFT SUPPORT
* Microsoft 365
* Outlook
* OneDrive
* Windows
* Surface devices
* Gaming
* Microsoft Teams
* Microsoft Store
* Microsoft Edge
More Microsoft products
TRENDING TOPICS
MICROSOFT 365
* Install Microsoft 365
* Manage your subscriptions
* Manage payment and billing
MICROSOFT ACCOUNT & STORAGE
* Sign in to your Microsoft account
* Change your Microsoft account password
* How does Microsoft storage work?
ACTIVATION
* Activate Office
* Activate Windows
* Find your Windows product key
WINDOWS & DEVICES
* Windows 11 system requirements
* Windows 8.1 end of support
* Find your hardware warranty
MICROSOFT 365 COPILOT: A WHOLE NEW WAY TO WORK
Microsoft 365 Copilot works alongside you to help you perform tasks faster.
Explore what's possible
EXPLORE
WELCOME TO THE FAMILY
Create stunning videos with Clipchamp, the newest member of the Microsoft 365
family. No experience? No problem. We'll have you creating in no time.
Get started with Clipchamp
Learn more about Clipchamp
MEET WINDOWS 11 SEASON 3
When there's a lot to do, Windows 11 helps you get it done. Learn more about new
features and tools in the latest videos.
Watch the video series
OFFICE IS NOW MICROSOFT 365
The home for your favorite tools and content. Now with new ways to help you
find, create, and share your content, all in one place.
Get the details
MICROSOFT 365 TRAINING CENTER
Get productive quickly with these Microsoft 365 videos, tutorials, and
resources.
BROWSE TRAINING OPTIONS
MORE SUPPORT OPTIONS
CONTACT SUPPORT
* Contact us
* Ask the community
ENTERPRISE SUPPORT
* Support for business
* IT Pros and admins
PRIVACY & SECURITY
* Security
* Report a privacy concern
MORE SUPPORT
* Accessibility
* Report a support scam
IF YOU'RE A SMALL BUSINESS OWNER
Find the information you need to build, run, and grow your small business with
Microsoft 365.
Visit Small business help and learning
HERE’S ACCESS TO A FREE TRIAL OF MICROSOFT 365
Quickly create and share content that stands out, manage your schedule with
ease, effortlessly connect with others and enjoy peace of mind - all with
Microsoft 365.
Unlock now
What's new
* Surface Laptop Studio 2
* Surface Laptop Go 3
* Surface Pro 9
* Surface Laptop 5
* Surface Studio 2+
* Surface Laptop Studio
* Microsoft 365
* Windows 11 apps
Microsoft Store
* Account profile
* Download Center
* Microsoft Store Support
* Returns
* Order tracking
* Microsoft Experience Centre
* Recycling
* Microsoft Store Promise
Education
* Microsoft in education
* Devices for education
* Microsoft Teams for Education
* Microsoft 365 Education
* Office Education
* Educator training and development
* Deals for students and parents
* Azure for students
Business
* Microsoft Cloud
* Microsoft Security
* Azure
* Dynamics 365
* Microsoft 365
* Microsoft Industry
* Microsoft Teams
* Small Business
Developer & IT
* Developer Center
* Documentation
* Microsoft Learn
* Microsoft Tech Community
* Azure Marketplace
* AppSource
* Microsoft Power Platform
* Visual Studio
Company
* Careers
* About Microsoft
* Company news
* Privacy at Microsoft
* Investors
* Sustainability
English (United Kingdom) California Consumer Privacy Act (CCPA) Opt-Out Icon
Your Privacy Choices California Consumer Privacy Act (CCPA) Opt-Out Icon Your
Privacy Choices
* Contact Microsoft
* Privacy
* Manage cookies
* Terms of use
* Trademarks
* About our ads
* EU Compliance DoCs
* Regulatory reporting
* © Microsoft 2023