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MARRIOTT CANCUN, AN ALL-INCLUSIVE RESORT


Marriott Cancun Resort 4.5 out of 5 stars, average rating value. Read 3208
Reviews. Same page link.

4.5
 
(3208)
★★★★★ ★★★★★ 4.5 out of 5 stars. Read reviews for Marriott Cancun Resort 4.5 3208
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REVIEWS




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5☆ stars

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AVERAGE CUSTOMER RATINGS

Overall
☆☆☆☆☆ ☆☆☆☆☆ 4.5 Overall, average rating value is 4.5 of 5. 
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4.7 Cleanliness, average rating value is 4.7 of 5. 
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4.4 Dining, average rating value is 4.4 of 5. 
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4.7 Location, average rating value is 4.7 of 5. 
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4.6 Service, average rating value is 4.6 of 5. 
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4.5 Amenities, average rating value is 4.5 of 5. 
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4.3 Value for the Money, average rating value is 4.3 of 5. 
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 1.  Marriott Cancun Resort
     
     
     HG
     
     
     HG
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Gold
      * Traveler Type: Group
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     HG
     
     · 11 hours ago  
     
     
     WONDERFUL EXPERIENCE
     
     Fabolous product and service! Thanks to the hotel staff for the amazing
     stay.
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 5 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 5 out of 5   
     
     Was it helpful?
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 2.  Marriott Cancun Resort
     
     
     ANONYMOUS
     
     
     ANONYMOUS
     
     
      * Reviews 2
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Solo
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     ANONYMOUS
     
     · 15 hours ago  
     
     
     EXCELLENT STAY
     
     It was an excellent stay, staff service, cleanliness, food, location...top
     destination
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 5 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 4 out of 5   
     
     Was it helpful?
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 3.  Marriott Cancun Resort
     
     
     BONVOY TRAVELER
     
     
     BONVOY TRAVELER
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Silver
      * Traveler Type: Couple
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     BONVOY TRAVELER
     
     · 2 days ago  
     
     
     GREAT STAY
     
     Marriott did an amazing transformation of the resort to an All-Inclusive.
     The staff, cleanliness, entertainment, and food. Just mindful it’s still
     Mexico. I contracted giardiasis at Hana restaurant either from the dinner
     soup (temp too cool) or the breakfast tuna (too warm or old). All in all
     the resort is amazing. We enjoyed the week stay.
     
     
      * Cleanliness
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 5 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 4 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
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 4.  Marriott Cancun Resort
     
     
     BENJAMIN
     
     
     BENJAMIN
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Gold
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     BENJAMIN
     
     · 3 days ago  
     
     
     BOOK NOW!
     
     Our family spent 4 nights at the Marriott Cancun. It was an amazing
     experience. The hotel is clean, the food is delicious and the staff made us
     feel so welcome. It could not have been any better. We will definitely
     return.
     
     
      * Cleanliness
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 4 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
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        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
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 5.  Marriott Cancun Resort
     
     
     MIMI
     
     
     MIMI
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     MIMI
     
     · 4 days ago  
     
     
     WOW!!!
     
     I absoutley loved this resort! The staff are so friendly from every section
     of the resort.
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 5 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 5 out of 5   
     
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 6.  Marriott Cancun Resort
     
     
     LIO
     
     
     LIO
     
     
      * Reviews 2
      * Votes 3
     
      * Member Level: Titanium
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
     
     
     LIO
     
     · 4 days ago  
     
     
     BAD EXPERIENCE WITH THIS HOTEL..
     
     Bad service, awful food, no vegan options, no fruits and simple salads.
     
     Dirty rooms, no slides (in construction), no tents, additional charges in
     kids, cabana near the pool etc.
     
     This really below the Marriott standard hotel, not justified the high
     price.
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 1 out of 5   
      * Dining
      *  * 
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        Dining, 1 out of 5   
      * Location
      *  * 
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        Location, 2 out of 5   
      * Service
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        Service, 2 out of 5   
      * Amenities
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        Amenities, 1 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 1 out of 5   
     
     Was it helpful?
     Yes · 2 No · 0
     Report
     Comment
     
      1. GSSSocialProperty
         · 3 days ago  
         
         
         Dear Lio
         
         Thank you for taking the time to let us know about your experience
         while staying with us.
         
         Providing the highest level of hospitality is our number one priority
         and I sincerely apologize for failing to meet your expectations.
         I appreciate you bringing it to our attention. I will share your
         message with the leadership team for appropriate follow up.
         
         It was a pleasure to have you as our guest, I appreciate you choosing
         to stay with us.
         
         
         
         Helpful?
         
         Yes · 0 No · 0
         Report

 7.  Marriott Cancun Resort
     
     
     TUCSON TOM
     
     
     TUCSON TOM
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Gold
      * Traveler Type: Couple
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     TUCSON TOM
     
     · 6 days ago  
     
     
     LOVED THIS PLACE!
     
     You will love it if you visit this place. Amazing staff, service and
     facility! 10+
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 5 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
      *  * 
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
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 8.  Marriott Cancun Resort
     
     
     ERIN
     
     
     ERIN
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Titanium
      * Traveler Type: Couple
     
     ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
     
     
     ERIN
     
     · 6 days ago  
     
     
     EXCELLENT SERVICE BUT LIMITED LUNCH OPTIONS AND LACKING ENTERTAINMENT
     
     Service was excellent. Tania (Front Desk Manager), Rommel (Fitness Center),
     Fernando (Coffee House), Michael (Ono), Cesar (Casa Madre), Omar (Taco
     Truck), Leif (Mo's), and Diana (Kid's Club) really enhanced our experience.
     However, the entertainment at night was severely lacking. We also wished
     that there could have been more and better lunch options. We stayed in a
     Caribbean Suite and noted that the turn down service was inconsistent. It
     only happened on the first and last nights of our visit.
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 4 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
      *  * 
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        Amenities, 4 out of 5   
      * Value for the Money
      *  * 
         * 
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         * 
         * 
        
        Value for the Money, 4 out of 5   
     
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     Yes · 0 No · 0
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 9.  Marriott Cancun Resort
     
     
     FAMILY STAY OCTOBER
     
     
     FAMILY STAY OCTOBER
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Group
     
     ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
     
     
     FAMILY STAY OCTOBER
     
     · 6 days ago  
     
     
     MARRIOTT CANCUN
     
     Overall decent stay. Food at all locations was great except for Mo’s. If
     you are expecting an American burger that’s not what MO’s has. Hana had
     great food and everything we ate there was delicious, even preferred it
     over the tepenyaki at the Japanese restaurant. The property is well
     maintained and like that the staff always seemed to be supporting each
     other. I have never seen that type of support system at any other resort. I
     am a bit disappointed that we had to upgrade rooms in order to be next to
     our family. We went during off season, construction is still on going, And
     hurricane was just starting.. they could have easily upgraded rooms to
     place us next to each other given the situation but instead Marriott took
     the opportunity to upsell.
     
     
      * Cleanliness
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        Cleanliness, 5 out of 5   
      * Dining
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        Dining, 4 out of 5   
      * Location
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        Location, 4 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 4 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 4 out of 5   
     
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 10. Marriott Cancun Resort
     
     
     TJ
     
     
     TJ
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Non-Member
      * Traveler Type: Solo
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     TJ
     
     · 6 days ago  
     
     
     5MINS
     
     10! Alex, Josue, Andii made my experience so much better with their amazing
     service and attention to detail! Thank you so much, look forward to
     returning
     
     
      * Cleanliness
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        Cleanliness, 5 out of 5   
      * Dining
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        Dining, 5 out of 5   
      * Location
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        Location, 5 out of 5   
      * Service
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        Service, 5 out of 5   
      * Amenities
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
         * 
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        Value for the Money, 5 out of 5   
     
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MARRIOTT CANCUN, AN ALL-INCLUSIVE RESORT

4.5
 • 
3208 Reviews
Ratings are compiled based on customer ratings provided in satisfaction surveys
after guests have completed their stay.



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+52 998-881-2000

RESERVE

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DATES (1 NIGHT) NIGHTS)
Mon, Oct 14 Tue, Oct 15 Flexible in October 2024
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November
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Mon, Oct 14-Tue, Oct 15CancelDone
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Accommodations Offers Dining Experiences Events Getting Here


WELCOME TO MARRIOTT CANCUN, AN ALL-INCLUSIVE RESORT




UNLOCK A WORLD OF EXPERIENCES AT OUR CANCUN, MEXICO RESORT



Welcome to Marriott Cancun, An All-Inclusive Resort! Immerse yourself in
extraordinary moments and adventures as we redefine hospitality. The renovated
rooms, lobby and ballrooms at our Cancun, Mexico... See More resort combine
elegance, technology, and attention to detail. Enjoy our new pools and
exhilarating water park. Delight in our nine specialty restaurants offering
global flavors. Experience daily entertainment and connect with the heart of
Cancun. Personalize your stay with outdoor adventures or moments of relaxation.
Escape to Marriott Cancun, where beauty meets warm hospitality in an
all-inclusive format. Let us create unforgettable memories for you at our
Cancun, Mexico family hotel. See Less



Events Calendar
Every day brings new adventures and unforgettable experiences at our
all-inclusive hotel. Discover a world of exciting activities, curated just for
you, ensuring every moment is filled with fun and relaxation.
Learn More


ROOMS & SUITES

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OFFERS AND PACKAGES

Transportation Package

Available: January 16, 2024 — October 31, 2024

Let us help ensure that getting there is just as stress-free as being there,
wherever you need to be.

Learn More

Elevate & Indulge Supreme Sips

Available: April 22, 2024 — December 3, 2024

Enhance your experience at the Marriott Cancun, An All-Inclusive Resort with our
exclusive add-on package.

Learn More

Celebrate with up to 30% off in the Caribbean & Latin America

Available: November 22, 2024 — January 20, 2025

Stay 4 or more nights and save up to 30% at participating hotels across the
Caribbean & Latin America.

Learn More


HOTEL EXCLUSIVES

PRICING

Pricing is per guest. Please ensure correct guest count is selected to display
total pricing.




VACATIONS BY MARRIOTT BONVOY

Bundle Hotel + Flight to Save and Earn Points

Book a Package


EVENTS CALENDAR

Stay in the Know with our brand-new events calendar! From local festivals to
exclusive hotel happenings, our updated schedule keeps you connected to all the
excitement. Never miss out what's happening in Cancun.

Learn More



UNLOCK UNFORGETTABLE EXPERIENCES

Unlock unforgettable experiences at our newly transformed Marriott Cancun, An
All-Inclusive Resort. Prepare to immerse yourself in a world of extraordinary
moments and unforgettable adventures as we redefine the essence of hospitality.

Learn More



THE PATHWAY TO PARADISE

Discover a unique concept that highlights Mexican gastronomy at Sacbé Beach
Shack in a casual atmosphere of Tulum vibes.

Learn More
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TRY OUR NEW RESTAURANT HANA POLYNESIAN GRILL

Our new restaurant Hana Polynesian Grill gives you the opportunity to enjoy a
touch of innovative Polynesian culture, highlighting a modern, vibrant and
tribal atmosphere where you can enjoy Tiki-xology that pair perfectly with the
cuisine.

Learn More


SPORTS BAR, AMERICAN CUISINE

Our Cancun Sports Bar goes above and beyond, ensuring an unforgettable
experience for all. Step up to the mic during lively karaoke nights and unleash
your inner superstar, serenading the crowd with your favorite tunes.

Explore


JAPANESE CUISINE

A Cancun Japanese restaurant that celebrates speciality cuisine. A Teppanroom
with teppanyaki stations of different shapes and sizes where our Chefs’ skills
surpass your imagination and create a real show.

Explore


THE GREAT ROOM - LOBBY BAR

The Greatroom Lobby Bar has the most amazing ocean view with a modern and
sophisticated atmosphere. The cocktail menu features innovative mixology that
highlights local and Latin ingredients.

Explore


750 PIZZERIA

For those on the go, our on-stop-shop is suitable for quick snacks needs. Treat
yourself to New York-style home made pizza, we offer different choices for
everyone in the family: meat lovers, vegetarians and pizza.

Explore


LA ISLA

La Isla has a casual, fun and relaxed family-friendly atmosphere with an
original offering based on locally sourced products. Focused on fresh
ingredients and colorful presentations, there is an extensive assortment of
options for Cancun hotel dining.

Explore


SACBÉ BEACH SHACK

Out tulum-inspired restaurant. The perfect place to sunbathe or just cool down
under a shade. Live your life at your own pace, feeling the sea breeze and
enjoying an artisan and authentic gastronomic offer full of flavor based on
local products.

Explore


HANA POLYNESIAN GRILL

Hana Polynesian Grill, our new restaurant, helps you enjoy a taste of Polynesian
culture. Delight in this restaurant's modern, vibrant atmosphere where we serve
Tiki-style cocktails and offer a unique Cancun hotel dining experience.

Explore


ORGANIC & CO. CAFE & BAKERY

From the early hours of the morning, you will be enticed by the irresistible
sounds of our bustling bakery and the delightful aromas of freshly roasted
coffee. Our thoughtful design creates a seamless and welcoming environment for
our valued guests.

Explore


MEXICAN CUISINE

Where the vibrant flavors and rich traditions of Mexico come alive in every
dish. Our menu celebrates the richness and diversity of Mexican cuisine,
featuring beloved classics and regional specialties that pay homage to the local
flavors.

Explore


MO'S BURGERS & SHAKES

Mo's, an homage to the golden age of burger counters and shake shops. Inspired
by the origin of Marriott hospitality and a burger that changed the game, Mighty
Mo. Classic dishes that invoke nostalgia elevated through a atmosphere with
burgers counters.

Explore
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DISCOVER A VARIETY OF ENTERTAINMENT FROM OUR CANCUN HOTEL

The privileged location of the resort provides access to a plethora of
restaurants, shopping malls and local attractions.

Learn More



RESORT'S AMENITIES

Marriott Cancun Resort has it all when it comes to wellness. Find a fully
equipped Fitness Center to fulfill the needs of your mind, body, and soul, while
you continue with your fitness journey.

Learn More

Highlights


WEDDINGS IN PARADISE

Go all out with a Cancun beach wedding at our Cancun beach resort, presenting
incredible views, a luxurious ballroom and a helpful event staff.

Learn More


MO’S BURGERS & SHAKES

Mo's, an homage to the golden age of burger counters and shake shops. Inspired
by the origin of Marriott hospitality and a burger that changed the game, Mighty
Mo. Classic dishes that invoke nostalgia elevated through an atmosphere with
burgers counters.

Learn More
Our Location


GETTING HERE

Marriott Cancun, An All-Inclusive Resort

Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana
Roo, Mexico, 77500

Tel: +52 998-881-2000
Cancun International Airport
Distance From Property: 11.0 KM
Phone Number: +52 998-8487200
Visit Website
This hotel does not provide shuttle service.
Alternate Airport Transportation:
Reservation required 48hr prior departure. 99888812048 P/p,
transportationservice@prestigecancun.com; fee: 24.00 USD (one way) ;reservation
required: $24.00 - One-way, $48.00 - Round Trip
Reservation Required: +52 998-88812048
Other Transportation

Nearby:

Bus Station:

ADO Bus station




LET YOUR STAY TAKE YOU FURTHER



Broaden your experience with us, whether by deepening your knowledge of
cocktails in our Greatroom or learning something new with Manchester United.

Explore


FOOD FOR YOUR JOURNEY



Pick up a fresh snack on your way out or linger over a meal with us. From light
bites to classics with a local twist, enjoy food that is familiar yet elevated
beyond the expected.

Browse Dining Options


EXPERIENCE MARRIOTT AT HOME



Bring thoughtfully chosen details from our home to yours, from our iconic
Marriott Pillow to our bath and body collection.

Shop Now
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PROPERTY DETAILS

Featured Amenities

All Inclusive

Restaurant

Fitness Center

Outdoor Pool

Hot Tub

Meeting Space

Free Wifi

Free Full American and Continental and Hot Breakfast

Activities for Kids

Beach Access

Game Room

Convenience Store

Dry Cleaning Service

Hair salon

Room Service

Wake up Calls

Daily Housekeeping

Mobile Key

Digital Check In

Service Request

Hotel Information

Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Not Allowed

Hotel accepts only service animals with certification, required by local laws.

Parking Complimentary On-Site Parking
General Information
Policies and Payments

Accepts: Credit Cards

Contactless mobile payments

Services

Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Spanish

Accessibility Information

For more information about the physical features of our accessible rooms, common
areas or special services relating to a specific disability please call +52
998-881-2000

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Secondary Locks on Room Windows

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Sustainability Information
Footprints

Water Footprint: 1776.31 liters per room night

FREQUENTLY ASKED QUESTIONS

What are the check-in and check-out times at Marriott Cancun, An All-Inclusive
Resort?

The check-in time at Marriott Cancun, An All-Inclusive Resort is 3:00 pm and the
check-out time is 12:00 pm.

Does Marriott Cancun, An All-Inclusive Resort allow pets?

The pet policy at Marriott Cancun, An All-Inclusive Resort is:

Pets Not Allowed (Hotel accepts only service animals with certification,
required by local laws.)

What are the parking options at Marriott Cancun, An All-Inclusive Resort?

The parking options at Marriott Cancun, An All-Inclusive Resort are:

Complimentary On-Site Parking

What property amenities are available at Marriott Cancun, An All-Inclusive
Resort?

The property amenities at Marriott Cancun, An All-Inclusive Resort are:

All Inclusive Restaurant Fitness Center Outdoor Pool Hot Tub Meeting Space Free
Wifi Free Full American and Continental and Hot Breakfast Activities for Kids
Beach Access Game Room Convenience Store Dry Cleaning Service Hair salon Room
Service Wake up Calls Daily Housekeeping Mobile Key Digital Check In Service
Request
Does Marriott Cancun, An All-Inclusive Resort have free Wi-Fi?

Yes, Marriott Cancun, An All-Inclusive Resort has free Wi-Fi available to hotel
guests.

Unlock your stay with the Marriott Bonvoy™ App


MARRIOTT® CANCUN, AN ALL-INCLUSIVE RESORT

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Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera,

Cancun, Quintana Roo, Mexico, 77500

Fax: +52 998-881-2085


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