www.nordstrom.com Open in urlscan Pro
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 2. Customer Service
 3. Buy Gift Cards


GIFT CARDS & EGIFT CARDS

GOT AN EGIFT CARD?

Add it to Apple Wallet® for easy use in stores. Check your eGift Card email for
details.

PURCHASE A GIFT CARD OR EGIFT CARD

This link will take you to our partner site operated by CashStar.

 * Buy Now

JOIN OUR CORPORATE GIFT CARD PROGRAM

 * Learn More

CHECK YOUR BALANCE

 * Check Balance

ABOUT OUR GIFT CARDS & EGIFT CARDS

Nordstrom donates 1% of all Gift Card sales to nonprofits in our communities.
Learn more.

ShowPurchasing & Sending


Where can I buy a Nordstrom Gift Card?
Please visit our Nordstrom Gift Card site to purchase a Nordstrom Gift Card or
eGift Card. Gift cards can also be purchased at our Nordstrom and Nordstrom Rack
stores.

Are there any fees associated with the purchase of a Gift Card?
No, there aren't any fees.

How much is shipping?
For traditional Gift Cards ordered in the U.S., standard shipping is free. If
you'd like your Gift Card to arrive sooner, expedited shipping is $10. For Gift
Cards ordered in Canada, Express Saver service is used for all cards and is
free.

When will I be charged for purchasing a Gift Card?
Your credit card or other payment method will be charged at the time of
purchase.

How can I protect myself against scams or fraud when purchasing a Nordstrom Gift
Card?
Please visit our Gift Card Fraud Awareness page for more information on fraud
prevention guidelines, common types of scams and reporting resources.

ShowDelivery & Redemption


How are traditional Gift Cards delivered and what does the recipient receive?
Traditional Gift Cards are sent inside a gift card holder. The recipient's name,
sender's name, a message and the Gift Card amount are printed inside the gift
card holder. In the U.S., Gift Cards shipped using standard shipping will
usually arrive within 4–7 business days. Expedited shipping is available for an
additional fee. In Canada, Gift Cards ship for free via Express Saver service
and will usually arrive within 4-7 business days.

How are eGift Cards delivered and what does the recipient receive?
Our eGift Cards can be emailed to the recipient within minutes of your purchase
or scheduled for delivery on a specific date you choose. The email sent to the
recipient includes a link to receive the eGift Card online. When the recipient
opens the link, the eGift Card design you selected will be displayed along with
the recipient's name, your personalized message, the eGift Card number, amount
and instructions on how to redeem the eGift Card.

How do I know that the recipient actually received the eGift Card I sent them?
You'll receive an email confirming delivery and another notifying you that the
eGift Card has been viewed. If the eGift Card is not viewed, you'll receive a
message with options for resolving the issue. You may also contact customer
service (1.844.639.8924) with the order number you received in your order
confirmation email, and we can tell you if the recipient has viewed the eGift
Card.

Should I dispose of a Gift Card with a $0 balance?
Be sure to keep your Gift Card in case of refunds. Generally, refunds will be
credited to your original form of payment, including Gift Cards with a $0
balance.

Can I use a Gift Card or eGift Card I purchased in the U.S. (or in U.S. dollars)
in Canada?
No, U.S. Gift Cards generally cannot be used at Nordstrom or Nordstrom Rack
stores in Canada or on Nordstrom.ca.

Can I use a Gift Card I purchased in Canada (or in Canadian dollars) in the
U.S.?
No, Canadian Gift Cards generally cannot be used in Nordstrom or Nordstrom Rack
stores in the U.S. In addition, Canadian Gift Cards cannot be used online at
Nordstrom.com or Nordstromrack.com.

I live in Canada. Can I purchase a Gift Card or an eGift Card on Nordstrom.com?
Our Canadian customers can only purchase Canadian Gift Cards at Nordstrom stores
in Canada and on Nordstrom.ca.

I live in the U.S. Can I purchase a Gift Card or an eGift Card on Nordstrom.ca?
Our U.S. customers can only purchase USD Gift Cards at Nordstrom and Nordstrom
Rack stores in the U.S. and on Nordstrom.com or Nordstromrack.com.

ShowSecurity


I noticed that purchases of Nordstrom Gift Cards are powered by CashStar. Is my
Gift Card order secure?
All order information is transmitted using the https protocol over a Secure
Sockets Layer (SSL), utilizing current technology for consumer protection.
Behind the scenes, your web browser is sending all order information over SSL,
and the purchase process is PCI compliant. If you have any questions or
concerns, call customer service at 1.844.639.8924.

What if I lose my eGift Card?
You should treat your eGift Card like cash. If you lose your printed eGift Card,
immediately contact customer service at 1.844.639.8924.

ShowNordstrom Gift Card Terms & Conditions


The following terms and conditions (the "Terms") apply to the purchase and use
of Nordstrom Gift Cards and eGift Cards (collectively, "Gift Cards"). Your
purchase and use of the Gift Cards constitute your agreement to follow and be
bound by these Terms. Gift Cards denominated in U.S. dollars are issued by
Nordstrom, Inc. ("U.S. Gift Cards"). Gift Cards denominated in Canadian dollars
are issued by Nordstrom Canada Retail, Inc. ("Canadian Gift Cards").

Redemption & Use
U.S. Gift Cards are redeemable at Nordstrom and Nordstrom Rack stores in the
United States and online at Nordstrom.com and Nordstromrack.com. Canadian Gift
Cards are redeemable at Nordstrom stores in Canada. Gift Cards may not be
returned or applied as payment on any account. Gift Cards may not be redeemed
for cash except as required by law. Gift Cards are not accepted for
international orders placed with Borderfree.

Returns
If a Gift Card or eGift Card is used to place an order and items from that order
are returned, generally, refunds are credited back to that original Gift Card or
eGift Card.

Balance Inquiry
For balance inquiries and to obtain information about Gift Cards, visit
nordstrom.com/giftcard, call 1.877.283.4045 or ask any salesperson.

Expiration & Fees
Gift Cards do not expire, and there are no fees associated with them.

Lost, Damaged or Stolen Cards & Fraud
Lost or stolen Gift Cards will not be replaced. Nordstrom will not be
responsible for lost or stolen Gift Cards or if your Gift Card is used without
your permission. Title to and risk of loss for Gift Cards pass to the purchaser
upon sale. Please treat your Gift Card like cash and safeguard it accordingly.
Nordstrom and its affiliates reserve the right to refuse to accept Gift Cards
that Nordstrom suspects or believes were obtained fraudulently.

Compliance with laws.
By purchasing or using a Gift Card, you are certifying and representing to
Nordstrom that the activities in connection with which the Gift Card will be
used will comply with these Terms and all applicable laws, rules and
regulations, and that the Gift Card will not be used in any manner that is
misleading, deceptive, unfair or otherwise harmful to consumers or Nordstrom. In
addition, you agree to defend and indemnify Nordstrom, Inc. and its subsidiaries
and affiliates from and against any claims, expenses or liabilities made against
or incurred by any of them in connection with your use of the Gift Card or
violation of any of these Terms.

Limitation of Liability
GIFT CARDS ARE PROVIDED ON AN 'AS IS' BASIS, AND NORDSTROM DISCLAIMS ALL
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE GIFT
CARDS, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. NORDSTROM AND ITS AFFILIATES DO NOT REPRESENT
OR WARRANT THAT YOUR GIFT CARD WILL ALWAYS BE ACCESSIBLE OR ACCEPTED. NORDSTROM
AND ITS AFFILIATES AND ITS VENDORS SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY
FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL,
PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM OR LIABILITY OF ANY KIND OR
CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM THE GIFT CARDS OR USE OF SUCH
GIFT CARDS. IN THE EVENT THAT NORDSTROM OR ITS AFFILIATES ARE FOUND LIABLE TO
YOU, YOUR SOLE REMEDY WILL BE TO RECOVER ACTUAL AND DIRECT DAMAGES WHICH SHALL
NOT EXCEED THE LAST BALANCE HELD ON YOUR GIFT CARD. CERTAIN PROVISIONS OF THE
FOREGOING PARAGRAPH MAY NOT APPLY TO CONSUMERS WITHIN THE STATE OF NEW JERSEY OR
IN OTHER JURISDICTIONS WHERE PROHIBITED BY LAW.

Dispute Resolution & Applicable Law
Any dispute or claim relating in any way to Gift Cards will be resolved in
accordance with the dispute resolution terms in the Nordstrom Terms and
Conditions. 

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT
ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS
OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN
AAA OR JAMS RULES AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER
RIGHTS THAT YOU OR NORDSTROM WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN
ARBITRATION.

Applicable Law
The law applicable to the interpretation and construction of these Terms shall
be the Federal Arbitration Act, applicable federal laws, and the laws of the
State of Washington, USA, without regard to principles of conflict of laws, but
subject to the Federal Arbitration Act and other federal law relating to the
arbitrability of claims. You agree that all matters relating to the Gift Cards
or use of the Gift Cards, including all disputes, will be governed by the laws
of the United States and by the laws of the State of Washington.

General Terms
We reserve the right to make changes to these Terms at any time and will provide
notice of such changes if or as required by law. If any of these conditions
shall be deemed invalid, void or for any reason unenforceable, that condition
shall be deemed severable and shall not affect the validity and enforceability
of any remaining condition.

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