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Engagement platform

(previously Exponea)



Content / Discovery

(previously brX)

English

 * Products
   Products
   
   Personalize marketing
   
   in real-time across email, sms, app, website, and more
   
   
    * 
      Email Marketing
    * 
      SMS & Messaging
    * 
      Ads & Retargeting
      
      Web Personalization
      
      Mobile APP Marketing
      
      Marketing Intelligence and Insights
      
      Omnichannel Orchestration
      
      Experiments & A/B testing
      
      Plug & Play Use Cases
      See All Engagement products
   
   E-commerce search
   
   and merchandising focused on maximizing revenue
   
   
    * 
      Site search
    * 
      Search Intelligence
    * 
      Merchandising
      
      Search APIs
      
      Product Recommendations
      
      SEO
      
      Personalized search
      See All Discovery products
   
   Build, manage and personalize
   
   experiences with headless CMS for every commerce platform
   
   
    * 
      Headless Content
    * 
      Page Building
    * 
      Site Management
      
      Content Personalization
      See All Content products

 * Data & Integrations
   Data & Integrations
   
    * Customer Data Engine
      
      Customer data management, and advanced analytics for omnichannel
      personalization
      
      
    * 
      Real-time Customer Journeys
    * 
      Segments & Audience Builder
   
    * Integrations
      
      Explore integrations for Bloomreach products
      
      
   
    * Partner Agencies
      
      Engage with Bloomreach Partners to Help Create World-Class Customer
      Experiences
      
      
   
    * Technology Partners
      
      Enrich customer experiences with these vendor partners
      
      
   
    * Connected Commerce Platforms
      
      Get value faster, with simpler integration for select commerce platforms
   
    * 
      Shopify
    * 
      Magento
    * 
      BigCommerce

 * Case Studies
 * Pricing
 * Learn
   Learn
   
   Resource Library
   
   Content and resources to help formulate and execute your digital strategy
   
   All Resources
   Videos
   Blog
   Analyst Reports
   Whitepapers
   Podcasts
   Webinars
   Events
   Analyst Reports
   Whitepapers
   Podcasts
   Webinars
   Events
   See All Library Resources
   
   
   Product Resources
   
   Get the most out of Bloomreach products with these resources
   
   Documentation
   ROI Calculator
   Integrations
   Email Deliverability Calculator
   Plug & Play Library
   Privacy at Bloomreach
   Bloomreach Academy
   Security
   Developers
   Bloomreach Partners
   Email Deliverability Calculator
   Plug & Play Library
   Privacy at Bloomreach
   Bloomreach Academy
   Security
   Developers
   Bloomreach Partners
   See All Product Resources
   
   
   Use Cases
   
   See Bloomreach in action
   
   Win Back Campaigns
   Personalized Email Campaigns
   Welcome Series
   Reengagement That Works
   Optimizing Category Pages
   Headless Commerce
   Reengagement That Works
   Optimizing Category Pages
   Headless Commerce
   See All Use Cases

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LIST OF BLOOMREACH SUBPROCESSORS

 

Last updated: 13 February 2023



 

Country

Identification of sub-processor

Services

Additional information 

Bloomreach Engagement sub-processors

Ireland

Google Cloud EMEA Ltd, 70 Sir John Rogerson's Quay, D02 R296, Dublin 2, Dublin

Hosting

Applicable to all Engagement customers outside of the United States

USA

Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States

Hosting

Applicable to all Engagement customers in the United States

USA

Mailgun Technologies, Inc., 535 Mission St., San Francisco, CA, 94105, USA
(based on a contract containing clauses equivalent in effect to the Standard
Contractual Clauses)

Messaging

Applicable to the Engagement customers who opt in to use the sub-processor for
messaging services

USA 

Infobip Inc., 300 Elliott Avenue W, Suite 200, Seattle, WA  98119, USA

Messaging 

Applicable to the Engagement customers who opt in to use the sub-processor for
messaging services

USA

Contact Center Compliance Corporation, 350 E St #300A, Santa Rosa, CA 95404,
USA 

Messaging

Applicable to all US Engagement customers 

Germany

elastic.io GmbH, Rabinstrasse 4, 53111 Bonn, Germany, registered in register of
companies maintained by District Court Ansbach under No. HRB 19798

iPaaS Software

Applicable to selected Engagement customers 

The Netherlands

CM Online B.V., with the registered office at Konijnenberg 30, Breda, 4825BD,
Netherlands

SMS

Applicable to the Engagement customers who opt in to use the sub-processor for
messaging services

UK

Sinch UK Ltd., with its registered office at Cap House, 9-12 Long Lane, London,
England, EC1A 9HA

Messaging services

Applicable to the Engagement customers who opt in to use the sub-processor for
messaging services

Poland

VERCOM S.A., Roosevelta 22, 60-829 Poznań, NIP: 781-17-65-125, REGON: 300061423,
KRS: 0000535618 (District Court in Poznań Nowe Miasto and Wilda, 8th Commercial
Division)

Emailing

Applicable to the Engagement customers who opt in to use the sub-processor for
messaging services

USA

OpenAI, L.L.C. 3180 18th Street, San Francisco, CA  94110, USA

Content, Support

Applicable to all Engagement customers

USA

Intercom, Inc. 55 2nd Street, 4th Floor, San Francisco, CA 94105, USA

Support

Applicable to all Engagement customers

France

SENDINBLUE, a simplified joint-stock company registered with the Paris Trade and
Companies Register under number 498019298 with its registered office at 55 rue
d’Amsterdam, 75008 Paris, France

Emailing

Applicable to the Engagement customers who opt in to use the sub-processor for
messaging services

Luxembourg

Amazon Web Services EMEA SÀRL, 38 Avenue John F. Kennedy, L-1855 Luxembourg
(only for Customers who order services provided by Amazon)

AWS Transfer Family,

Amazon Simple Storage Service (Amazon S3)

Applicable to the Engagement customers whose agreement with Bloomreach
specifically refers to Amazon Simple Storage Service

USA

Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107

Content Delivery Network

Applicable to selected Engagement customers 

Bloomreach Discovery & Content subprocessors

Luxembourg

Amazon Web Services EMEA SÀRL, 38 Avenue John F. Kennedy, L-1855 Luxembourg
(only for Customers who order services provided by Amazon) 

Hosting

Applicable to selected Discovery & Content customers depending on the relevant
hosting provider and customer location 

USA

Amazon Web Services, Inc. (AWS), 410 Terry Avenue North, Seattle, WA 98109-5210

Hosting 

Applicable to selected Discovery & Content customers depending on the relevant
hosting provider and customer location

USA

Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States

Hosting

Applicable to selected Discovery & Content customers depending on the relevant
hosting provider and customer location

Ireland

Google Cloud EMEA Ltd, 70 Sir John Rogerson's Quay, D02 R296, Dublin 2, Dublin

Hosting

Applicable to selected Discovery & Content customers depending on the relevant
hosting provider and customer location

USA

Century Link, 100 Centurylink Drive, Monroe, LA 71203

Internet

Applicable to all Discovery & Content customers

USA

OpenAI, L.L.C. 3180 18th Street, San Francisco, CA  94110, USA

Content, Support

Applicable to all Discovery & Content customers

The Netherlands

LeaseWeb Netherlands BV, Hessenbergweg 951101CX Amsterdam

Cloud computing, hosting 

Applicable to selected Content customers only

Slovakia 

DIGMIA s.r.o., Lazaretská 12, 811 08 Bratislava, Slovakia (only with respect to
Customers using Discovery hosted on Google Cloud Platform)

Support of GCP

Applicable to selected Content customers only

USA

Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107

Content Delivery Network

Applicable to selected Content & Discovery customers 

 

List of Bloomreach Affiliates may be found here.  

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Products
 * 
 * Engagement
   Personalize marketing in real-time across email, sms, app, website, and more
 * Discovery
   E-commerce search and merchandising focused on maximizing revenue
 * Content
   Build, manage, and personalize experiences with headless CMS for every
   commerce platform
 * Bloomreach Products Powered by aCustomer Data Engine

Company
 * 
 * Our Story
 * Contact Us
 * News
 * Leadership Team
 * Careers
 * Experience Strategy Group

Industries
 * 
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 * Food & Beverage
 * Travel
 * FinTech
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 * Pets
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 * Manufacturers (B2B)

Product resources
 * 
 * Bloomreach Partners
 * Developers
 * Documentation
 * Integrations
 * Bloomreach Academy
 * ROI Calculator
 * Email Deliverability Calculator
 * Security
 * Privacy at Bloomreach

Learn
 * 
 * All Resources
 * Blog
 * Whitepapers
 * Webinars
 * Videos
 * Analyst Reports
 * Podcasts
 * Events

Legal
 * 
 * Terms of Service
   |
 * Privacy Policy
   |
 * Contact DPO
   |
 * Control Your Data
   |
 * Quality, Infosec, BCM policy
   |
 * UK Modern Slavery Act

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