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Menu CONTACT | LOGIN | SIGNUP | NEWSLETTERS | WEBINARS * Communities Build Your Own * * » Business VoIP * » Call Center Management * » Call Center Scheduling * » Industrial Innovation * * » SD-WAN * » Shaping Influence * » The Blockchain Domain * * » Virtual PBX * » Workforce Management * PublicationsTech Magazines * Internet Telephony Magazine * CUSTOMER * Cloud Computing Magazine * IoT EVOLUTION MAGAZINE * Events2024 TechSuperShow * * 5G EXPO February 11-13, 2025 ENTERPRISE METAVERSE EXPO February 11-13, 2025 IOT EVOLUTION EXPO February 11-13, 2025 FUTURE OF CX EXPO February 11-13, 2025 * * ITEXPO February 11-13, 2025 GENERATIVE AI EXPO February 11-13, 2025 INDUSTRIAL IOT CONFERENCE February 11-13, 2025 ENTERPRISE CYBERSECURITY EXPO February 11-13, 2025 * * MSPEXPO February 11-13, 2025 FUTURE OF WORK EXPO February 11-13, 2025 THE SMART CITY EVENT February 11-13, 2025 * AwardsApply now * TechnologiesIndustries * CustomerZone360 * Future of Work * HealthTechzone * Information Technology * MSP Today * TechZone360 * GenAI Today * WebRTC World * MoreResources * TMCNET RESOURCES * ApexTechServices * Awards * Blogs * Content Marketing * eBooks * Research Reports * Snapshots * TMCLabs * Videos * Webinars * White Papers * ABOUT TMCNET * Contributors * Contact Us * Corporate News * Directions * Management * Media Kit * PR Resources * TMCnet Services * Technology Marketing Corporation * SUBSCRIPTIONS * FREE Magazine Subscriptions * FREE eNewsletters * News Alerts and Custom RSS Feeds * HOT TOPICS * MSP Today * IoT Evolution World * Generative AI Expo * Future of Work * MARKETS * SD-WAN * THE BLOCKCHAIN DOMAIN * WHITE PAPERS * WEBINARS * eBooks * MEDIA KIT * FREE eNEWSLETTERS Business VoIP Comm & Tech Blog Call Center Management Call Center Scheduling CEO Insights Industrial Innovation Shaping Influence SD-WAN The Blockchain Domain Virtual PBX Workforce Management Following Acquisition by Colohouse, Hivelocity Debuts Next-Gen Private Cloud Capabilities BY: Alex Passett Genesys and Lighthouse Works Partner on Contact Center Solution for the Visually Impaired BY: Tracey Schelmetic CrowdStrike and HPE Bridge the AI Security Gap BY: Greg Tavarez Do NOT USE BY: Erik Linask MSP Expo Sponsor Wildix Launches E-Learning Platform BY: Greg Tavarez Tracking Team Progression with IT/OT in Relation to Leveraging Next-Gen Manufacturing Solutions BY: Alex Passett prev next TOP STORIES Last Updated: 1:00 AM EST - Jun 27, 2024 By: Tracey E. Schelmetic NICE CONNECTS ALL ELEMENTS OF CX WITH LAUNCH OF CXONE MPOWER NICE recently announced the launch of CXone Mpower, a solution designed to bring the entirety of the company's CXone … Read More By: Alex Passett STRATEGIZING TO STRENGTHEN ASSET INTELLIGENCE CAPABILITIES, COURTESY OF SEVCO SECURITY AND GUIDEPOINT SECURITY PARTNERSHIP Last week, a new strategic reseller partnership was announced between Sevco Security and GuidePoint Security. Read More By: Greg Tavarez SUSE'S ACQUISITION OF STACKSTATE BRINGS CLOUD-NATIVE OBSERVABILITY SUSE announced it recently acquired the full stack observability platform StackState. Read More By: Stefania Viscusi RIVERBED LAUNCHES RIVERBED ONE PARTNER PROGRAM iverbed ONE is a new partner program that will allow its partners to more easily meet the evolving technology needs … Read More View All News THE CX HOT SIX FOR TELECOMS LEARNING CENTER * The CX Hot Six for Telecoms A guide to customer experience technology that delivers on business KPIs LEARN MORE ITEXPO BEGINS IN: -135Days 00Hrs -16Mins -59Secs THE CX HOT SIX FOR TELECOMS LEARNING CENTER * The CX Hot Six for Telecoms A guide to customer experience technology that delivers on business KPIs LEARN MORE MOST POPULAR STORIES * Unified Office Wins ChannelVision's 2024 Visionary Spotlight Award in the Best Emerging Technology Breakthroughs Category * How Does Google Play Compare to the iOS Store? * NETSCOUT Extends Partnership with Vodafone to Enhance Network Performance * How Technology Has Changed Online Casinos * How Video Games Improve Cognitive Development and Academic Essay Writing Skills NEWS FROM THE EDITOR-IN-CHIEF CLICK HERE TO VIEW ALL BLOGS Rich Tehrani AI-Connect by Phone.com: A Leap Forward in AI-Assisted Customer Interactions Rich Tehrani Rich Tehrani Link Page Rich Tehrani David Erickson: Hopes to Revolutionize Communications with Phound Rich Tehrani Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration Rich Tehrani Cyara Enhances AI and Assurance Services in the CX Space LATEST FROM COMMUNITIES View All News HOW TO EXCHANGE GIFT CARDS FOR CRYPTOCURRENCY: A BEGINNER'S GUIDE Are you looking for a novel way to invest in cryptocurrencies without the direct use of cash? Converting your gift cards into… Read More HOW TO CREATE AN EFFECTIVE TEST STRATEGY? Learn how to create an effective test strategy for your projects. Discover key components, best practices, and tips to ensure… Read More TD SYNNEX AND CORSAIR FOR BUSINESS TO OFFER ENRICHED SOLUTIONS FOR MSPS Just last week, TD Synnex and Corsair for Business announced their new strategic partnership. Read More FAST TRACK SASE OFFERINGS WITH THE CATO MSASE PARTNER ADVANTAGE Cato Networks recently released a new way for channel partners to rapidly deliver and profit from managed SASE services: the … Read More TELEDATICS AND NEWRACOM GIVE WI-FI HALOW A BIG POWER-UP WITH NEW MODULE Teledatics has launched and certified its TD-HALOM ultra-low power and long-range Wi-Fi HaLow module, and it utilizes Newraco… Read More THE BENEFITS OF FORMING AN LLC FOR SMALL BUSINESS OWNERS Choosing the proper business structure is crucial for small business owners as it can significantly impact the company's succ… Read More THE ROLE OF TELECOMMUNICATIONS IN ENHANCING CASINO SECURITY AND CUSTOMER EXPERIENCE Telecommunications technology is pivotal in revolutionizing casino operations, influencing security measures and customer exp… Read More AQUILA CLOUDS AND DATAGENIE LAUNCH CHATGENIE ChatGenie is an advanced augmented intelligence and contextual insights tool integrated into Aquila Clouds' FinOps platform. Read More PAYBACK LTD REVIEW - IS THIS FUNDS RECOVERY SERVICE TRANSPARENT? Online scams have been a persistent issue for several years, affecting millions of people worldwide. People can end up losing… Read More HOW IS TECHNOLOGY STREAMLINING GROUP TRAVEL FOR BUSINESSES? Businesses often rely on group travel to get their employees to various events and conferences. However, organizing group tra… Read More UPCOMING WEBINARS THE STATE OF OBSERVABILITY 2024: EARLY PROMISE BUT DATA AND DEPLOYMENT CHALLENGES REMAIN REGISTER NOW AN INSIDER'S GUIDE TO CHOOSING AN ENDPOINT DETECTION & RESPONSE (EDR) SOLUTION REGISTER NOW TECH & TRENDS: BUILD, MANAGE, SCALE & DEPLOY IOT REGISTER NOW VIEW ALL WEBINARS Sign up to receive our updates and other TMCnet news! FEATURED WHITEPAPERS THE LANGUAGE OF INNOVATION: WHY AND HOW TO GAIN YOUR CUSTOMERS' TRUST WITH YOUR AI AND DIGITAL DOWNLOAD NOW EXPLORING CX STRATEGY AND TECHNOLOGY ADOPTION: A DECISION-MAKER'S CHART DOWNLOAD NOW TRANSFORMING CUSTOMER EXPERIENCE DOWNLOAD NOW RINGCENTRAL RINGCX OVERVIEW DOWNLOAD NOW RINGCX DIGITAL ENGAGEMENT DATASHEET DOWNLOAD NOW RECENTLY ADDED ONLINE COMMUNITIES CLICK HERE TO LEARN MORE ABOUT ONLINE COMMUNITIES Workforce Management Your Customer Support Solution's Chatbot May Be Putting Off B2B Buyers The Blockchain Domain Pepe CPT Brings in AI-Powered Predictive Abilities to Revolutionize Crypto Trading Business VoIP Zyxel Networks Launches Affordable Wi-Fi 7 Access Point for SMBs SD-WAN Fortinet Adds New SD-WAN Services to Portfolio for the Modern Enterprise CALL CENTER / CRM THE MOUNT KISCO SURGERY CENTER LLC D/B/A THE AMBULATORY SURGERY CENTER OF WESTCHESTER -NOTICE OF DATA SECURITY INCIDENT MEDIAALPHA, INC. (MAX) INVESTIGATION: BRONSTEIN, GEWIRTZ & GROSSMAN, LLC ENCOURAGES INVESTORS TO SEEK COMPENSATION FOR ALLEGED WRONGDOINGS TECHTARGET ANNOUNCES STRATEGIC PARTNERSHIP TO INTEGRATE ITS LEADING ACCOUNT INTENT DATA DIRECTLY INTO THE 6SENSE REVENUE AI PLATFORM VIEW ALL INFO TECH SF INTRA-CITY(09699.HK) EXPAND ITS ON-DEMAND DELIVERY BUSINESS IN HONG KONG IN JULY AIRTIES OPENS SOFTWARE INNOVATION CENTER IN INDIA FOR SMART WI-FI ELLIE BABY PLUS LAUNCHED - WORLD'S FIRST NON-WIFI BABY MONITOR WITH THE MOST COMPREHENSIVE AI FEATURES VIEW ALL IP COMMUNICATIONS M31 DEBUTS AT THE NORTH AMERICAN DESIGN AUTOMATION CONFERENCE, SHOWCASING IP SOLUTIONS FOR ADVANCED PROCESSES LEONARDO DA VINCI RESURRECTS WITH AI DURING CHICAGO AI WEEK ORGANISED BY AI2030, RECREATED BY DINIS GUARDA, AI.DNA, WISDOMIA.AI, ZTUDIUM C SPIRE FIRST TO LAUNCH TCL'S NEW 50 XL NXTPAPER 5G SMARTPHONE WITH REDEFINED VISUALS FOR WHAT'S NEXT VIEW ALL MORE NEWS By: Read More GOOGLE AND FACEBOOK PARTNER WITH ZEPHYR RTOS FOR NEXT GEN PRODUCTS A sure signal that the IoT is about to further explode in today's news from the Linux Foundation's … Read More FIVE9 CELEBRATES CALLTOWER WITH US RESELLER OF THE YEAR AWARD Five9 named CallTower its US Reseller of the Year - 2020 as part of the Five9 2020 Global Partner Awards. Read More CUSTOMER MAGAZINE ANNOUNCES RECIPIENTS OF THE 2020 CUSTOMER EXPERIENCE INNOVATION AWARDS TMC announced today the winners of 2020 Customer Experience Innovation Awards, presented by TMC's CUSTOMER magazine. Read More MEDIGATE RAISES $30M IN SERIES B FINANCING FOR HEALTHCARE IOT SECURITY Funds will Expand Medigate's Availability to Healthcare Organizations Needing Advanced Protection, Visibility and Cost Control Read More E-VOTING COULD BE FASTER, CHEAPER, AND MORE ACCURATE THAN VOTING IN-PERSON OR BY MAIL Estonia has been called the world's most advanced digital society. How can the U.S. take a lesson from … Read More INTERNET TELEPHONY MAGAZINE ANNOUNCES WINNERS OF 2020 HOSTED VOIP EXCELLENCE AWARDS TMC announced the recipients of the 2020 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine. Read More View All News DOWNLOAD INFOGRAPHICS CLICK HERE TO VIEW ALL TMCNET VIDEOS FEATURED EVENTS FEATURED EDITORS GREG TAVAREZ Latest Article: Fast Track SASE Offerings with the Cato MSASE Partner Advantage ERIK LINASK Latest Article: Sendbird Advanced Moderation Creates Safer, Smarter, Digital Communities likes facebook tweets twitter eNews SUBSCRIBE shares RSS * 2 Trap Falls Road Suite 106, Shelton, CT 06484 USA * Ph: +1-203-852-6800, 800-243-6002 * General comments: tmc@tmcnet.email Comments about this site: webmaster@tmcnet.email QUICK LINKS Communities PUBLICATIONS EVENTS AWARDS TECHNOLOGIES BLOGS SUBSCRIPTIONS FREE Magazine Subscriptions FREE eNewsletters News Alerts and Custom RSS Feeds Subscribe to our FREE eNewsletters CLICK HERE Powered by TMC © 2024 Technology Marketing Corporation. All rights reserved | Privacy Policy * Main Menu * Communities Build Your Own * * » Business VoIP * » Call Center Management * » Call Center Scheduling * » Industrial Innovation * * » SD-WAN * » Shaping Influence * » The Blockchain Domain * * » Virtual PBX * » Workforce Management * PublicationsTech Magazines * Internet Telephony Magazine * CUSTOMER * Cloud Computing Magazine * IoT EVOLUTION MAGAZINE * Events2024 TechSuperShow * * 5G EXPO February 11-13, 2025 ENTERPRISE METAVERSE EXPO February 11-13, 2025 IOT EVOLUTION EXPO February 11-13, 2025 FUTURE OF CX EXPO February 11-13, 2025 * * ITEXPO February 11-13, 2025 GENERATIVE AI EXPO February 11-13, 2025 INDUSTRIAL IOT CONFERENCE February 11-13, 2025 ENTERPRISE CYBERSECURITY EXPO February 11-13, 2025 * * MSPEXPO February 11-13, 2025 FUTURE OF WORK EXPO February 11-13, 2025 THE SMART CITY EVENT February 11-13, 2025 * AwardsApply now * TechnologiesIndustries * CustomerZone360 * Future of Work * HealthTechzone * Information Technology * MSP Today * TechZone360 * GenAI Today * WebRTC World * MoreResources * TMCNET RESOURCES * ApexTechServices * Awards * Blogs * Content Marketing * eBooks * Research Reports * Snapshots * TMCLabs * Videos * Webinars * White Papers * ABOUT TMCNET * Contributors * Contact Us * Corporate News * Directions * Management * Media Kit * PR Resources * TMCnet Services * Technology Marketing Corporation * SUBSCRIPTIONS * FREE Magazine Subscriptions * FREE eNewsletters * News Alerts and Custom RSS Feeds * Sub Menu * HOT TOPICS * MSP Today * IoT Evolution World * Generative AI Expo * Future of Work * MARKETS * SD-WAN * THE BLOCKCHAIN DOMAIN * WHITE PAPERS * WEBINARS * eBooks * MEDIA KIT * FREE eNEWSLETTERS