URL: https://support.microsoft.com/en-us/contactus
Submission: On November 11 via api from US

Summary

This website contacted 12 IPs in 4 countries across 7 domains to perform 55 HTTP transactions. The main IP is 2.18.233.31, located in Ascension Island and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 19 2.18.233.31 16625 (AKAMAI-AS)
9 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2.16.186.41 20940 (AKAMAI-ASN1)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a01:4a0:1338... 201011 (NETZBETRI...)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 54.204.214.136 14618 (AMAZON-AES)
17 40.77.226.250 8075 (MICROSOFT...)
1 2 40.90.23.206 8075 (MICROSOFT...)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 1 20.190.129.2 8075 (MICROSOFT...)
55 12
Domain Requested by
19 support.microsoft.com 2 redirects support.microsoft.com
17 web.vortex.data.microsoft.com support.microsoft.com
9 www.microsoft.com support.microsoft.com
www.microsoft.com
3 cdnssl.clicktale.net support.microsoft.com
cdnssl.clicktale.net
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
2 login.live.com 1 redirects mem.gfx.ms
1 login.microsoftonline.com 1 redirects
1 compass-ssl.microsoft.com support.microsoft.com
1 cdn.optimizely.com support.microsoft.com
1 conductor.clicktale.net cdnssl.clicktale.net
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 statics-marketingsites-neu-ms-com.akamaized.net support.microsoft.com
55 12
Subject Issuer Validity Valid
support.microsoft.com
Microsoft IT TLS CA 2
2018-02-27 -
2020-02-27
2 years crt.sh
www.microsoft.com
Microsoft IT TLS CA 4
2018-01-16 -
2020-01-16
2 years crt.sh
a248.e.akamai.net
DigiCert Secure Site ECC CA-1
2019-08-13 -
2020-08-12
a year crt.sh
mem.gfx.ms
Microsoft IT TLS CA 2
2018-02-05 -
2020-02-05
2 years crt.sh
*.clicktale.net
DigiCert SHA2 Secure Server CA
2019-10-06 -
2020-11-04
a year crt.sh
*.vortex.data.microsoft.com
Microsoft IT TLS CA 5
2018-01-30 -
2020-01-30
2 years crt.sh
cdn.optimizely.com
DigiCert ECC Secure Server CA
2018-11-24 -
2020-02-23
a year crt.sh
compass-ssl.microsoft.com
Microsoft IT TLS CA 5
2018-03-14 -
2020-03-13
2 years crt.sh
*.login.live.com
Microsoft IT TLS CA 2
2018-06-29 -
2020-06-29
2 years crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/en-us/contactus
Frame ID: 9E706A3ABF429CF7299D67288A1D8B24
Requests: 51 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: 1244F555DEE61C1BDF10C8951098944D
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1573477951&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=df792a22-68fe-4a07-14b5-518168e208ae&partnerId=smc
Frame ID: 80D2B8465ED62A514DEC8A27EB55C2E1
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 13D09AEA53234A80D9F7BEBEA9699068
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: 619397B290605EF0364A0C96AD6E6E15
Requests: 2 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

55
Requests

100 %
HTTPS

50 %
IPv6

7
Domains

12
Subdomains

12
IPs

4
Countries

1060 kB
Transfer

3739 kB
Size

13
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7
  • https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19287.1 HTTP 301
  • https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19287.1
Request Chain 16
  • https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
  • https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1573477952&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
  • https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Request Chain 51
  • https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=37ad3e16-c25e-45f0-a028-aa775e7e50f9%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=25301d99-29d7-41a8-9627-37b69d5fc97f&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=678b18a3-80e7-44c4-b6a8-4d7468f50917 HTTP 302
  • https://support.microsoft.com/silentauth

55 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set contactus
support.microsoft.com/en-us/
78 KB
16 KB
Document
General
Full URL
https://support.microsoft.com/en-us/contactus
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
3d393096425a874e9c3d6430b08900aca052454763bcf1e68832004a33deb9a0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
none
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1

Response headers

Content-Type
text/html; charset=utf-8
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
SupportServerInfo
DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19287.1
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Encoding
gzip
Expires
Mon, 11 Nov 2019 13:12:31 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Mon, 11 Nov 2019 13:12:31 GMT
Content-Length
14712
Connection
keep-alive
Set-Cookie
ms-asid=3c4608dd-595b-437d-93e5-cdf934079820; domain=support.microsoft.com; path=/ smc_expid=smc-survey-feat-1|smc-survey-elg-1|cogs-disablevapopup-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|sps-banneraa-1|vafx-outage-1|sps-canonical-1|vafx-ons-1|; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expt=2019-11-11T13:12:31.5762057Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security
max-age=86400 ; includeSubDomains
webcorecss.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/webcore/ltr/
383 KB
54 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/webcore/ltr/webcorecss.min.css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
b08a064aacb748e22425bd018073be0a5991e6fbdc42cc229cc807b465318b6a
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
Date
Mon, 11 Nov 2019 13:12:31 GMT
Content-Encoding
gzip
Content-MD5
t3xHRolTFBOWPvfmYlJCuQ==
Connection
keep-alive
Content-Length
54589
x-ms-lease-state
available
x-ms-lease-status
unlocked
Last-Modified
Fri, 08 Nov 2019 19:31:04 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
"0x8D7648232605A0A"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css
x-ms-request-id
7d93c861-901e-00df-806e-9642cc000000
Cache-Control
max-age=6784
x-ms-version
2014-02-14
Accept-Ranges
bytes
maincontent.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/
137 KB
23 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/maincontent.min.css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
c90bf90813b6013c6c6254b797f94d898e81a6a6de2df7296624fd9380482f28
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
Date
Mon, 11 Nov 2019 13:12:31 GMT
Content-Encoding
gzip
Content-MD5
v4lSax0SZQuR93q3S3HpGw==
Connection
keep-alive
Content-Length
23085
x-ms-lease-state
available
x-ms-lease-status
unlocked
Last-Modified
Fri, 08 Nov 2019 19:31:04 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
"0x8D76482322A21B8"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css
x-ms-request-id
26ea09f0-101e-00e7-656e-960395000000
Cache-Control
max-age=6805
x-ms-version
2014-02-14
Accept-Ranges
bytes
da-9c59a2
www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/a8-b3a332/62-14fb8c/32-c105d8/15-31ba00/d2-4a13cd/ca-d35b0f/20-adf799/
146 KB
20 KB
Stylesheet
General
Full URL
https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/a8-b3a332/62-14fb8c/32-c105d8/15-31ba00/d2-4a13cd/ca-d35b0f/20-adf799/da-9c59a2?ver=2.0
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
/
Resource Hash
8478a423eadc576c63649a725e7905dc1f0f56179f5c8398d6b8af61ee29cd1f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

ms-operation-id
03a10ce605d6f34e869f12b01a8228fb
date
Mon, 11 Nov 2019 13:12:31 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-rtag
RT
x-s2
2019-10-29T21:19:37
p3p
CP="CAO CONi OTR OUR DEM ONL"
status
200
x-activity-id
81edac56-657b-479a-82e6-c3fb17123ce8
tls_version
tls1.2
x-s1
2019-10-29T21:19:37
ms-cv
VG1L9+IAvUGtwvrg.0
vary
Accept-Encoding
content-length
19633
x-xss-protection
1; mode=block
last-modified
Tue, 29 Oct 2019 21:19:37 GMT
x-az
{did:92e7dc58ca2143cfb2c818b047cc5cd1, rid: OneDeployContainer, sn: marketingsites-prod-odeastasia, dt: 2018-05-03T20:14:23.4188992Z, bt: 2019-10-26T07:31:04.0000000Z}
strict-transport-security
max-age=31536000
access-control-allow-methods
HEAD,GET,POST,PATCH,PUT,OPTIONS
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=30441967
timing-allow-origin
*
x-appversion
1.0.7237.42332
expires
Wed, 28 Oct 2020 21:18:38 GMT
override.css
statics-marketingsites-neu-ms-com.akamaized.net/statics/
1 KB
907 B
Stylesheet
General
Full URL
https://statics-marketingsites-neu-ms-com.akamaized.net/statics/override.css?c=7
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server
2.16.186.41 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a2-16-186-41.deploy.static.akamaitechnologies.com
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
0bd288d5397a69ead391875b422bf2cbdcc4f795d64aa2f780aff45768d78248

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-lease-status
unlocked
x-ms-blob-type
BlockBlob
Date
Mon, 11 Nov 2019 13:12:31 GMT
Content-Encoding
gzip
Last-Modified
Tue, 11 Jun 2019 23:22:13 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
0x8D6EEC3A2D67C35
Vary
Accept-Encoding
Content-Type
text/css
x-ms-request-id
6114bb5f-b01e-0030-07b5-405020000000
x-ms-version
2009-09-19
Connection
keep-alive
Content-Length
473
virtualagent.vendor.application.v3.min.js
support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/
982 KB
264 KB
Script
General
Full URL
https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.vendor.application.v3.min.js
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
0a270c49d8a0730c027517a488466f4abfb794f81984f71d598ad018f4a45b82
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
Date
Mon, 11 Nov 2019 13:12:31 GMT
Content-Encoding
gzip
Content-MD5
ToHDO0fMtx/+RVJKZ14EBg==
Connection
keep-alive
Content-Length
269612
x-ms-lease-state
available
x-ms-lease-status
unlocked
Last-Modified
Fri, 08 Nov 2019 19:31:04 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
"0x8D7648232592C61"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
application/x-javascript
x-ms-request-id
26393bca-801e-006a-396e-964f33000000
Cache-Control
max-age=6761
x-ms-version
2014-02-14
Accept-Ranges
bytes
virtualagent.application.min.js
support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/
752 KB
190 KB
Script
General
Full URL
https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
1147a2396b5dfb22796c4b137f4d6b032f4b611ecf7bc22446a0f12dd052cac3
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
Date
Mon, 11 Nov 2019 13:12:31 GMT
Content-Encoding
gzip
Content-MD5
uzQuIiq+TNSCsOgUzEb3xg==
Connection
keep-alive
Content-Length
193424
x-ms-lease-state
available
x-ms-lease-status
unlocked
Last-Modified
Fri, 08 Nov 2019 19:31:04 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
"0x8D7648232435525"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
application/x-javascript
x-ms-request-id
9e7531b8-401e-00d6-806e-965842000000
Cache-Control
max-age=6747
x-ms-version
2014-02-14
Accept-Ranges
bytes
virtualagent.application.templates.js
support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/
105 KB
18 KB
Script
General
Full URL
https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.templates.js
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
ccb6838222e83055fdc1a50d4f6e500da2e2e304428543056603c2ad119b2e1b
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
Date
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no-cache
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X-Content-Type-Options
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X-Content-Type-Options
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Response headers

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Full URL
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web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3De835ce86f6244f09ba35a667abe45633%26HASH%3De835%26LV%3D201911%26V%3D4%26LU%3D1573477952112%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
Me.srf
login.live.com/ Frame 80D2
0
0
Document
General
Full URL
https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1573477951&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=df792a22-68fe-4a07-14b5-518168e208ae&partnerId=smc
Requested by
Host: mem.gfx.ms
URL: https://mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/meBoot.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.90.23.206 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
login.live.com
:scheme
https
:path
/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1573477951&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=df792a22-68fe-4a07-14b5-518168e208ae&partnerId=smc
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-mode
nested-navigate
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
cross-site
referer
https://support.microsoft.com/en-us/contactus/
accept-encoding
gzip, deflate, br
cookie
uaid=78131371fa3547cab3efb968a331b2cb; MSPRequ=id=288908&lt=1573477952&co=1
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Referer
https://support.microsoft.com/en-us/contactus/

Response headers

status
200
cache-control
no-cache, no-store
pragma
no-cache
content-type
text/html; charset=utf-8
content-encoding
gzip
expires
Mon, 11 Nov 2019 13:11:32 GMT
vary
Accept-Encoding
server
Microsoft-IIS/10.0
p3p
CP="DSP CUR OTPi IND OTRi ONL FIN"
set-cookie
uaid=df792a2268fe4a0714b5518168e208ae; domain=login.live.com; Secure; path=/; HttpOnly MSPRequ=id=288908&lt=1573477952&co=2; domain=login.live.com; Secure; path=/; HttpOnly
referrer-policy
strict-origin-when-cross-origin
ppserver
PPV: 30 H: BL02PF6D7EFC818 V: 0
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-xss-protection
1; mode=block
date
Mon, 11 Nov 2019 13:12:32 GMT
content-length
4077
meCore.min.js
mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/
85 KB
14 KB
Script
General
Full URL
https://mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/meCore.min.js
Requested by
Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00:184::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
/
Resource Hash
a666ee5c412b03f970cd2c16fdddb343b0966c57416e9edcc0e7f13cae71b3b6
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 11 Nov 2019 13:12:32 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 12 Oct 2019 08:12:32 GMT
Vary
Accept-Encoding
Content-Type
application/javascript
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
13497
X-UA-Compatible
IE=edge
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3De835ce86f6244f09ba35a667abe45633%26HASH%3De835%26LV%3D201911%26V%3D4%26LU%3D1573477952112%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
cartcount
www.microsoft.com/store/buy/ Frame 13D0
977 B
933 B
Document
General
Full URL
https://www.microsoft.com/store/buy/cartcount
Requested by
Host: www.microsoft.com
URL: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/1b-c96630/db-bc0148/dc-7e9864/78-4c7d22/38-74a735/16-4c1a9d/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/62-95a6e7/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/d6-c4d640?ver=2.0&iife=1
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Xss-Protection 1

Request headers

:method
GET
:authority
www.microsoft.com
:scheme
https
:path
/store/buy/cartcount
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-mode
nested-navigate
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
same-site
referer
https://support.microsoft.com/en-us/contactus/
accept-encoding
gzip, deflate, br
cookie
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Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Referer
https://support.microsoft.com/en-us/contactus/

Response headers

status
200
pragma
no-cache
content-type
text/html; charset=utf-8
content-encoding
gzip
x-activity-id
445d05d9-3e2a-44ef-a2ca-64cb801188b6
ms-cv
E48cjUo/pUO4meSU.0
x-appversion
1.0.7253.1659
x-az
{did:0f33282e4311401e958b35fb1cb65e20, rid: 20, sn: onestore-neu-prod, dt: 2019-11-10T05:02:58.6809979Z, bt: 2019-11-10T00:55:18.0000000Z}
ms-operation-id
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p3p
CP="NON DSP ADM DEV PSD OUR IND STP PHY PRE NAV UNI"
access-control-allow-methods
HEAD,GET,POST,PATCH,PUT,OPTIONS
x-xss-protection
1
content-length
391
cache-control
max-age=86400
expires
Tue, 12 Nov 2019 13:12:32 GMT
date
Mon, 11 Nov 2019 13:12:32 GMT
vary
Accept-Encoding
tls_version
tls1.2
strict-transport-security
max-age=31536000
x-rtag
Str
latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semibold/
35 KB
35 KB
Font
General
Full URL
https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.vendor.application.v3.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
/
Resource Hash
942e5dd201200674506b0df50c1afef021fff6d5bd7bb7f600ded8617dbcb386
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/webcore/ltr/webcorecss.min.css
Origin
https://support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 11 Nov 2019 13:12:32 GMT
last-modified
Mon, 14 Oct 2019 19:54:47 GMT
x-rtag
RT
status
200
etag
"508ba93bc982d51:0"
strict-transport-security
max-age=31536000
content-type
application/font-woff
access-control-allow-origin
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tls_version
tls1.2
cache-control
public, max-age=171550
accept-ranges
bytes
content-length
35900
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3De835ce86f6244f09ba35a667abe45633%26HASH%3De835%26LV%3D201911%26V%3D4%26LU%3D1573477952112%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3De835ce86f6244f09ba35a667abe45633%26HASH%3De835%26LV%3D201911%26V%3D4%26LU%3D1573477952112%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
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support.microsoft.com/ Frame 6193
Redirect Chain
  • https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=3...
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1 KB
1 KB
Document
General
Full URL
https://support.microsoft.com/silentauth
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.vendor.application.v3.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
cross-site
Referer
https://support.microsoft.com/en-us/contactus/
Accept-Encoding
gzip, deflate, br
Cookie
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Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Referer
https://support.microsoft.com/en-us/contactus/

Response headers

Content-Type
text/html; charset=utf-8
Vary
Accept-Encoding
Content-Encoding
gzip
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Mon, 11 Nov 2019 13:12:33 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Mon, 11 Nov 2019 13:12:33 GMT
Content-Length
717
Connection
keep-alive
Set-Cookie
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Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

Cache-Control
no-cache, no-store
Pragma
no-cache
Content-Type
text/html; charset=utf-8
Content-Encoding
gzip
Expires
-1
Location
https://support.microsoft.com/silentauth#error=login_required&error_description=AADSTS50058%3a+A+silent+sign-in+request+was+sent+but+no+user+is+signed+in.+The+cookies+used+to+represent+the+user%27s+session+were+not+sent+in+the+request+to+Azure+AD.+This+can+happen+if+the+user+is+using+Internet+Explorer+or+Edge%2c+and+the+web+app+sending+the+silent+sign-in+request+is+in+different+IE+security+zone+than+the+Azure+AD+endpoint+(login.microsoftonline.com).%0d%0aTrace+ID%3a+28ea493b-d87c-45ff-ac06-324b5fc49700%0d%0aCorrelation+ID%3a+25301d99-29d7-41a8-9627-37b69d5fc97f%0d%0aTimestamp%3a+2019-11-11+13%3a12%3a33Z&error_uri=https%3a%2f%2flogin.microsoftonline.com%2ferror%3fcode%3d50058&state=37ad3e16-c25e-45f0-a028-aa775e7e50f9%7cfdf9885b-dd37-42bf-82e5-c3129ef5a302
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
x-ms-request-id
28ea493b-d87c-45ff-ac06-324b5fc49700
x-ms-ests-server
2.1.9645.7 - DUB2 ProdSlices
x-ms-clitelem
1,0,0,,
P3P
CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie
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Referrer-Policy
strict-origin-when-cross-origin
Date
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Content-Length
577
adallibraries
support.microsoft.com/bundles/ Frame 6193
203 KB
69 KB
Script
General
Full URL
https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
3b64cb93963f051e13f99686a1644be6f6e8cbdacbf4585bc27bcbe963464548
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/silentauth
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 11 Nov 2019 13:12:33 GMT
Content-Encoding
gzip
Last-Modified
Mon, 11 Nov 2019 08:55:06 GMT
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/javascript; charset=utf-8
Cache-Control
public, max-age=914
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Length
70399
Expires
Mon, 11 Nov 2019 13:27:47 GMT
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3De835ce86f6244f09ba35a667abe45633%26HASH%3De835%26LV%3D201911%26V%3D4%26LU%3D1573477952112%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3De835ce86f6244f09ba35a667abe45633%26HASH%3De835%26LV%3D201911%26V%3D4%26LU%3D1573477952112%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/contactus/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true

Verdicts & Comments Add Verdict or Comment

116 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate boolean| supportWindowsHistory undefined| baseHref undefined| hashRoute function| ClickTaleCreateDOMElement number| WRInitTime object| autoMonitorConfig string| ct_pdc_qs_val object| ClickTaleGlobal object| ClickTaleMonitor object| ClickTaleSettings object| ct_dispatcher function| ClickTaleAppendInHead function| ClickTaleXHTMLCompliantScriptTagCreate boolean| isHttps undefined| scriptSource undefined| pccSource object| ctVEconfig object| ClickTaleOnReadyList boolean| ClickTaleIsXHTMLCompliant object| CEC string| ClickTaleScriptSource function| onloaded undefined| ClickTalePrevOnReady function| ClickTaleOnReady object| ngFileUpload function| AuthenticationContext object| AdaptiveCards function| $ function| jQuery object| angular object| html5 object| FileAPI object| DirectLine object| Logging object| SpeechSDK function| markdownit object| awa string| behaviorKey object| microsoft string| portalCommon object| pc string| virtualAgentApp object| vaApp function| mod object| module object| cantileverServiceSettings object| awasaServicesSettings object| WLSPHIP0 object| MsSupportSdk object| SupportSdkIntegration object| supportPortal object| selfAssistWeb string| WRFi number| WRFk number| WRFh number| WRFj object| WRFw number| ClickTaleUnloadPause number| ClickTaleEventsMask string| ClickTaleIgnoreCookieName string| ClickTaleUIDCookieName function| ClickTaleLog function| ClickTale string| ClickTaleCookieDomain function| ClickTaleUploadPage function| ClickTaleDelayUploadPage function| ClickTaleIsUploadPage function| ClickTaleSetAllSensitive function| ClickTaleResetAllSensitive function| ClickTaleSetSomeSensitive function| ClickTaleResetSomeSensitive function| ClickTaleIgnore function| ClickTaleRegisterFormSubmitFailure function| ClickTaleGetVersion function| ClickTaleSetCustomElementID function| ClickTaleRegisterFormSubmitSuccess function| ClickTaleExec function| ClickTaleField function| ClickTaleNote function| ClickTaleTag function| ClickTaleEvent function| ClickTaleGetPID function| ClickTaleSetUID function| ClickTaleGetUID function| ClickTaleGetSID function| ClickTaleLogical function| ClickTaleDetectAgent function| ClickTaleIsPlayback number| ClickTaleCookieExpiryDays function| ClickTaleIsSavedRecording function| ClickTaleIsRecording function| ClickTaleSendJsonMessage function| ClickTaleDispatchPersistedMessages function| ClickTaleUploadPageNow function| ClickTaleAddAugmentElementPathHandler function| ClickTaleGetAuthResponse function| ClickTaleGetSubscriberId function| ClickTaleGetPartition function| ClickTaleGetWRIgnoreExpiry object| ClickTaleFetchFromWithCookies object| MSA object| MeControl function| MeControlDefine function| MeControlImport object| callBackMappedToRenewStates object| callBacksMappedToRenewStates number| queryStringIndex number| fragmentIndex number| outputLength object| pathParts object| featureLoadState object| msCommonShell object| REQUEST_TYPE object| CONSTANTS

13 Cookies

Domain/Path Name / Value
.support.microsoft.com/ Name: smc_expt
Value: 2019-11-11T13:12:32.2111943Z
.microsoft.com/ Name: MUID
Value: 2A1C9800CF0B696628FC9611CEA06853
.support.microsoft.com/ Name: smc_expid
Value: smc-survey-feat-1|smc-survey-elg-1|cogs-disablevapopup-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|sps-banneraa-1|vafx-outage-1|sps-canonical-1|vafx-ons-1||vafx-svc-canary-1
support.microsoft.com/ Name: smcpartner
Value: smc
.support.microsoft.com/ Name: SMCsiteDir
Value: ltr
.microsoft.com/ Name: __CT_Data
Value: gpv=1&ckp=tld&dm=microsoft.com
.microsoft.com/ Name: MC1
Value: GUID=e835ce86f6244f09ba35a667abe45633&HASH=e835&LV=201911&V=4&LU=1573477952112
.microsoft.com/ Name: ctm
Value: {'pgv':6203016874509135|'vst':3078289023547672|'vstr':2141495183215122|'intr':1573477951894|'v':1}
.microsoft.com/ Name: MS0
Value: 5c2353a6ca544702bfa9d5d82d7d7116
.support.microsoft.com/ Name: SMCsiteLang
Value: en-US
support.microsoft.com/ Name: MSFPC
Value: GUID=e835ce86f6244f09ba35a667abe45633&HASH=e835&LV=201911&V=4&LU=1573477952112
.microsoft.com/ Name: smcflighting
Value: 100
.support.microsoft.com/ Name: ms-asid
Value: 3c4608dd-595b-437d-93e5-cdf934079820

5 Console Messages

Source Level URL
Text
console-api error URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.vendor.application.v3.min.js(Line 122)
Message:
Local storage not supported
console-api info URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.vendor.application.v3.min.js(Line 122)
Message:
fetchContent internalFetch:en-us/contactus/
console-api info URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.vendor.application.v3.min.js(Line 122)
Message:
fetchContent internalFetch:en-us/contactus/
console-api log URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js(Line 326)
Message:
Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api info URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19311.1/virtualagent.application.min.js(Line 161)
Message:
Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.16.186.41
2.18.233.31
20.190.129.2
2a01:4a0:1338:28::c38a:ff10
2a02:26f0:6c00:181::13b8
2a02:26f0:6c00:184::37
2a02:26f0:6c00:187::356e
2a02:26f0:6c00:28a::2db0
2a02:26f0:6c00:2a3::a8b
40.77.226.250
40.90.23.206
54.204.214.136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