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 * Products
   Software
    * FreshserviceModern and intuitive IT service management
    * FreshchatAI-powered bots and live chat across every messaging channel
    * FreshdeskDelight customers and agents with effortless service and support
    * FreshsalesBoost sales and productivity with a unified CRM
    * FreshmarketerMultichannel marketing campaigns for e-commerce
   
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   What's new
    * 
      Freshservice for Business TeamsExtend IT service management to HR,
      Facilities, Finance, Legal and more on one platform
      Learn more
      
    * 
      Announcing Freddy AI + GPTWe’re bringing the power of AI and GPT models to
      the Freshworks product suite
      Learn more
      

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   Trending
    * 
      Blue Nile + FreshsalesHow Blue Nile slashed no-show rates by half and aced
      customer experience with Freshsales
      Watch now
      
    * 
      More impact, less stressSee how IT, Customer Service, and CRM teams
      succeed with Freshworks
      Watch now
      

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HELLO BUSINESS IMPACT. GOODBYE SOFTWARE BLOAT.

Customer service, IT, and CRM software that's incredibly powerful, yet fast,
easy and cost effective.

Start free trialGet a demo


Trusted by 60,000+ businesses of all sizes



HAPPY CUSTOMERS. ECSTATIC EMPLOYEES. THAT’S IMPACT.

Choose one. Or all. You’ll see better customer relationships and happier
employees—without the bloat, hassle, and expense of typical business software.

Customer ServiceIT ServiceCRM

FRESHWORKS PRODUCTS


ALL SAAS, NO BLOAT.

Freshservice
Modernize IT service and operations with an intuitive, completely integrated IT.
Freshchat
Have more meaningful conversations, across every channel, with every customer.
Freshdesk
Scale faster with a unified, intelligent customer support platform.
Freshsales
Sell smarter and faster while leaving time-consuming tasks to automation.
Freshmarketer
Attract, engage, and nurture your customers through the engagement channels they
love.
All products and trials



DON’T JUST TAKE IT FROM US.

Reducing our no-show rate was important to have higher utilization of our sales
team. With Freshsales, we brought it down to about 20%, and time is money.

Mike HopkinsSenior VP - Sales and Service
Watch video



Freshservice is so intuitive and user-friendly. Our end-users find it very
simple to raise a ticket and support agents are able to easily transfer tickets
within departments.

Christy CooperSenior IT Operations Analyst
Watch video



We use Freshservice for everything, and that just makes it really easy
regardless of what you need as an employee to know that you can always just go
to this tool and you're going to get whatever you need.

Rey DavilaSystem Administrator
Watch video



Trending


WHAT’S THE LATEST

News, events, and insights into the ways Freshworks is making work faster,
easier, and more human.

THE NEW CX PRIORITIES FOR 2023

Discover the top 5 areas of focus for customer service leaders in 2023 from
experts across the globe.

ANNOUNCING FREDDY AI + GPT

We’re bringing the power of AI and GPT models to the Freshworks product suite

GARTNER NAMES FRESHWORKS A CHALLENGER

Gartner recognizes Freshworks as a Challenger in the Gartner® Magic Quadrant™
for IT Service Management Platforms.

100 INNOVATIONS AND IDEAS SHAPING BUSINESS

Freshworks CIO says companies will deploy more bots in 2023 to reduce human
dependance on mundane tasks, reduce cost and margin of error.

MORE IMPACT, LESS STRESS

See how IT, Customer Service, and CRM teams succeed with Freshworks

2023 AI AND MACHINE LEARNING PREDICTIONS

Freshworks CX advisor Colin Crowley predicts a greater focus on the quality of
AI engagement in 2023.


LIFE AT FRESHWORKS


CAREERS YOU CAN FIND YOUR PURPOSE WITH.

Freshworks is 5,000+ employees in 30+ countries focused on one goal: to help
more people find success. Get to know us and make our purpose your own.

Careers at FreshworksSee how we work




RECOMMENDED BY LEADING INDUSTRY EXPERTS




60,000+ GLOBAL CUSTOMERS FOUND A BETTER WAY TO WORK. YOUR TURN.

Start your 21-day free trial. No credit card required.

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Contact Freshworks+1 (855) 747 6767 or sales@freshworks.com
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