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Submission: On December 24 via api from US — Scanned from FI
Effective URL: https://www.domo.com/domo-central/help
Submission: On December 24 via api from US — Scanned from FI
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Community Community Overview Share, meet, and learn with your peers. Forums Forums Ask questions, help other users, get involved. Getting Started Take full advantage of all the forums have to offer. Categories Browse discussions by category. Ideas Exchange Help shape Domo by sharing your product ideas. Blogs & Groups Community Blog Get tips and best practices from Domo users. Events & Meetups Network and swap stories at virtual & hybrid events. Domo Innovators Take challenges, build Domo skills, win prizes. Domo Ovation Awards Celebrate community members who rock their roles with Domo Domo For Good Help a non-profit with a meaningful data project. Help Knowledge Base Browse thousands of articles in Domo’s comprehensive KB. Getting Started Help Overview Get answers on how to use or troubleshoot Domo. Get Started Here's what you need to know to start using Domo. Data Creators & Analysts Learn to analyze data and create reports for others. Data Consumers Learn to create, view, and interact with data. Data Engineers Learn to integrate, govern, and build data assets. Knowledge Base How-To-Articles Get detailed instructions about how to use Domo. Release Notes Stay current with new product enhancements. How-To Videos Celebrate community members who rock their roles with Domo Support Get product assistance from Domo Support. University University Overview Find training for your role in many formats, and get Domo certified. Learn to use Domo Get training that fits your budget and needs. Self-paced Training Get on-demand eLearning modules for your role. Virtual Training Get remote live training in a public or private class. In-person Training Book a trainer to come get the team up to speed. Certifications Get Domo certified and build your resume. Developer Get Started Start your free trial to start developing on Domo. Docs & APIs Use Domo to connect, process, and access data at scale. Manage Client IDs Log in to manage client IDs. Domo.com Support Get the help you need Find answers in the Domo knowledge base, fixes to common issues, and support when you need it. Domo basics for new users Start here Knowledge base articles Search articles Video how-tos Search videos Other ways to get help Explore Domo University training Get started today Get answers from the Domo community Visit forums Still need help? Domo experts are here to help you—we’ve always got your back. Contact Support Grow your Domo expertise. Whether you’re learning how Domo works or need to troubleshoot an issue, find everything you need here. GET STARTED. New to Domo? Find resources to get up to speed and feel confident using Domo. Start Here GET ANSWERS. Check out our knowledge base and video library for answers to your product questions. Or visit our developer library for help developing on the Domo platform. Search Now GET RELEASE NOTES. Stay in the know on new Domo features and enhancements with product release notes. See What's New FREQUENTLY ASKED QUESTIONS How can I get help for a problem I may have? You can open up a ticket at support.domo.com. Where can I find more information about Domo’s support options and SLAs? Domo has a variety of support packages available to meet your company’s needs. The packages are outlined here. Paid plans have dedicated support phone numbers. Please reach out to your authorized Domo contact if you don’t know how to access support for your account. How can I turn off daily alert summaries? Daily alert summaries include information about alerts for which you have opted to receive daily notifications, as well as updates about cards added as Favorites. You can turn off summaries for both of these in the Manage Notifications & Alerts screen. Read more here. How do Enhancement Requests progress? When an Enhancement Request is created, it is entered into a backlog of items for our dev team until it is chosen to be worked on for inclusion in an update. Read more here. How can I learn about transforming my columns using Beast Mode? Click here for answers to frequently asked questions about Beast Mode. Is there an ISO 27001 certification? We have both the ISO/IEC 27001 and ISO/IEC 27018 certificates for information security management. See the press release for more information. Does Domo have an option for uploading on-premise data? You can upload on-premise data using Workbench. Click here for answers to some commonly asked Workbench questions. Why aren’t my output DataSets from a DataFlow appearing as updated after I run the DataFlow? This is usually because the data has not actually changed—no update has occurred. Therefore, the DataSets do not show as updated. Where can I learn more about building Cards in Domo? Click here for answers to frequently asked questions about building Cards in Domo. Is there a way to automate updating of my workplace hierarchy in Domo? Our public user API doesn’t yet contain the attributes needed yet to build out the hierarchy, but we do have a utility we’ve used for many customers that could get you what you need. In order to make this work, we need a DataSet that has the mapping of manager to employee. Read more here. Where can I learn more about sharing my content inside and outside of Domo? Click here for answers to commonly asked questions about sharing your Domo content. View all FAQ Get Involved. Submit a new feature idea. Visit Ideas Exchange Answer a question for your peers. Visit the forums Complete a challenge to win. Apply for Domo Innovators Community Forums Community Blog Community Events Domo Innovators Domo Ovation Awards Domo For Good Help Getting Started Knowledge Base Release Notes Support University Self-paced Training Virtual Training In-person Training Certifications Developer Docs & APIs Get Started Manage Client IDs Copyright © 2011 — 2023 Domo, Inc. Cookie Preferences Privacy & Cookie Policy Data Privacy Framework Patents CA Do Not Sell or Share My Personal Information COOKIES This site uses cookies and similar technologies to analyze site traffic, personalize content, understand your interactions with Domo’s marketing communications, and display ads about our products on other sites and apps. Learn more. I consent