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Submission: On October 16 via manual from GB — Scanned from AU
Effective URL: https://www.dnata.com/en/global-network/australia
Submission: On October 16 via manual from GB — Scanned from AU
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1. Home
2. Global Network
3. Australia
DNATA IN AUSTRALIA
In Australia
* Ground Handling
* Cargo
* Catering
* Locations
Get in touch
ASSET 4 GROUND HANDLING IN AUSTRALIA
We service over
5.5 million
passengers annually
We handle over
27,000 flights
annually
Our Safe
On Time Performance
is 98%
GROUND HANDLING
dnata is the market leader in Ground Handling Services in Australia, providing
expert service at seven of the country's airports.
We are proud to be the go-to service provider for the majority of international
airlines who rely on our precision and expertise to facilitate a smooth and
stress-free transition for their passengers and for the secure and timely
management of baggage.
With safety at our core, our vast experience and commitment to excellence
enables us to offer practical and cost-efficient solutions to our customers'
exacting requirements. Our highly trained staff will be on hand from start to
finish to ensure that your passengers’ journey is a delightful one.
CHARTER HANDLING
Our dedicated charter teams are professionally trained and well positioned to
provide a smooth handling experience across the entire suite of dnata services.
We are Australia’s only, full-service, air services provider capable of
delivering a seamless service across passenger, ramp, cargo, catering, cabin
cleaning and lounge services. From Corporate aircraft to Large Cargo
Transporter, we can personalize our services to suit your need.
Our charter teams have experience handling flights on behalf of Royalty, VVIP,
Heads of State, Events, Tours & Celebrities, Military Operations, Heavy /
Oversized Cargo, Medical Evacuation and Live Animals.
PILOT & CREW SERVICES
* Crew transport service
* Crew hotel accommodation
* Escort through immigration and security
* Slot coordination
* Fuelling coordination
* WX & NOTAM Update
PASSENGER SERVICES
* Check in services
* Luggage tagging & handling
* Meet & greet services for arrival & departure
* Reduced mobility handling
* Unaccompanied minor handling
* VIP Facilitation
RAMP HANDLING
* Baggage Handling
* Aircraft Receipt & Dispatch
* Loading / unloading
* Lavatory services
* Water services
* Aircraft towing & pushback
* Catering services
* Cabin cleaning
* Aircraft security
* Aircraft parking & hangarage
CARGO HANDLING
* Customs documentation and clearance
* Accept, assemble and prepare cargo
* Cargo loading on/off trucking services
* Explosive device detecting & X-Ray screening capabilities
* Cold chain and ambient
* Perishable goods and pharma
* Dangerous goods and AVI
* Valuable goods and special cargo
* Cargo Storage & ULD Handling
GROUND HANDLING SERVICES
* Passenger Services
* Ramp Services
* Load Control and Operations
* Combined Shape Copy Created with Sketch. Baggage tracing
* Combined Shape Copy Created with Sketch. Track and Trace Login
* Combined Shape Copy Created with Sketch. Track and Trace User Guide
ASSET 1 CARGO IN AUSTRALIA
We move over
2.5 million
tonnes of cargo annually
We are a
registered
IATA cargo agent
We operate a
customs bonded warehouse
in partnership with Australia Post
CARGO & LOGISTICS
With decades in the airfreight business, dnata Australia has developed finely
tuned handling and cargo management methods that render us fully equipped to
support our airline customers in surpassing the challenges of delivering
products to their destinations, in the shortest possible time. We offer premium
cargo handling services for passenger belly cargo and freighter cargo with safe,
diligent and efficient operations. At each stage we complete our operations to
your exacting standards and your shipment can be tracked, step-by-step, by you,
from start to finish.
WAREHOUSE HANDLING
dnata Australia is a registered IATA cargo agent, we expertly provide a wide
range of services in handling of goods and mail. We are proud to offer our
customers a service that is quick, safe and efficient, through our own customs
bonded warehouse.
Our wide-reaching contacts with foreign carriers and airports guarantee that we
can trace each and every shipment of goods and mail, every time.
OUR SERVICES
* We manage customs requirements
* General cargo and mail handling services
* Document handling services
* Post office mail
* Transfer and transit cargo
* Physical handling of outbound and inbound mail
MAIL HANDLING
As a registered IATA cargo agent, mail handling is one of dnata Australia’s key
areas of expertise, and with dedicated mail handling services at most of the
major airports, we are committed to providing a first class service to every
item of post.
Boasting our own ultra modern customs bonded warehouse, we operate cohesively in
partnership with Australia Post, ensuring a streamlined and efficient handling
management system. Our contacts with foreign carriers and airports guarantee the
up to the minute tracing of each and every shipment of goods and mail that we
handle, making us the industry leaders in mail handling in Australia.
OUR SERVICES
* Full management of goods received
* Preparation of cargo documentation services
* Full break down and build up services
* Combined Shape Copy Created with Sketch. Baggage tracing
* Combined Shape Copy Created with Sketch. Track and Trace Login
* Combined Shape Copy Created with Sketch. Track and Trace User Guide
CARGO TARIFFS
View dnata Australia’s cargo tariffs
Click here External link
ASSET 2 CATERING IN AUSTRALIA
We employ more than
3000
people
We operate a
marhaba Lounge
at Melbourne Airport
We are
Australia's largest
flight caterer
AUSTRALIA'S LEADER IN CULINARY
As Australia's largest inflight caterer, we are chosen by many of the world's
airlines for our fresh, award winning meals and outstanding service. With
operations in all major Australian cities, we now employ over 3,000 people.
Led by our award-winning chefs, we create authentic meals designed to suit our
customers' needs across all flight classes.
As well as traditional inflight catering services, we provide a range of
ancillary services for airlines. We manage buy-on-board catering programmes,
provide inflight retail technology, training and marketing solutions and operate
airport lounges.
In addition, in 2018 we expanded our footprint, adding an off-airport food
development and production facility to our network - trading as Snap Fresh. With
the addition of this facility, we leverage our culinary excellence and
purchasing power to service an increasing number of non-airline customers,
including healthcare, retail and education providers. This facility produces
more than 20 million high-quality frozen and fresh meals every year.
With our culinary expertise, passion for creative and logistical distinction,
coupled with our dedication to providing extraordinary customer service, we
continue to be acknowledged by our partners as the leader in the Australia
market.
CATERING SERVICES
* Inflight Catering
* Inflight Retail
DNATA4GOOD
Creating a better world
visit dnata4good.com
DNATA AUSTRALIA LOCATIONS
Filter
AirportsAdelaideBrisbaneCairnsCanberraCoolangattaDarwinMelbournePerthSydney
Ground Floor
Aviation House
Adelaide Airport SA 5950
--------------------------------------------------------------------------------
SERVICES
Ground Handling, Cargo, Catering
GET IN TOUCH
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DNATA AUSTRALIA IN THE NEWS
View more
Previous
Australia
dnata and Cebu Pacific Air expand partnership across Asia Pacific
04 March 2021
Read more
Australia
dnata stays ahead in keeping cargo cool in Australia
16 February 2021
Read more
Australia
dnata ramps up to handle pharmaceuticals in Asia Pacific
01 September 2020
Read more
Australia
dnata catering donates 180,000 meals to Australian charities during COVID-19
24 August 2020
Read more
Australia
dnata partners with local Australian suppliers to craft home-grown, delicious
airline meals
11 October 2023
Read more
Australia
dnata announces solid progress and further global green initiatives on World
Environment Day
05 June 2023
Read more
Australia
dnata Catering wins major contract with Bonza and opens the first ever facility
at Australia’s Sunshine Coast Airport
13 March 2023
Read more
Australia
dnata Catering cooks up festive spirit providing over five million special meals
globally
19 December 2022
Read more
Australia
dnata appoints Charles Galloway as Regional CEO for Asia Pacific
09 September 2021
Read more
Australia
dnata expands cargo operations at Sydney Airport
20 May 2021
Read more
Australia
dnata and Cebu Pacific Air expand partnership across Asia Pacific
04 March 2021
Read more
Australia
dnata stays ahead in keeping cargo cool in Australia
16 February 2021
Read more
Australia
dnata ramps up to handle pharmaceuticals in Asia Pacific
01 September 2020
Read more
Australia
dnata catering donates 180,000 meals to Australian charities during COVID-19
24 August 2020
Read more
Australia
dnata partners with local Australian suppliers to craft home-grown, delicious
airline meals
11 October 2023
Read more
Australia
dnata announces solid progress and further global green initiatives on World
Environment Day
05 June 2023
Read more
Australia
dnata Catering wins major contract with Bonza and opens the first ever facility
at Australia’s Sunshine Coast Airport
13 March 2023
Read more
Australia
dnata Catering cooks up festive spirit providing over five million special meals
globally
19 December 2022
Read more
Next
View more
Other dnata Websites
* Arabian Adventures
* City Sightseeing Dubai
* dnata Travel
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* Gold Medal UK
* marhaba
* Netflights UK
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