mysupport.razer.com
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Submitted URL: http://mysupport.razer.com/
Effective URL: https://mysupport.razer.com/
Submission: On August 04 via api from US — Scanned from CA
Effective URL: https://mysupport.razer.com/
Submission: On August 04 via api from US — Scanned from CA
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Skip to main content WE'VE UPDATED OUR POLICIES We encourage you to review the relevant amended policies at www.razer.com/legal, especially the General Terms of Use & Privacy Policy. By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to our amended policies. I AGREE Menu Items in cart * Store * PC * Console * Mobile * Lifestyle * Services * Community * Support Activating this element will cause content on the page to be updated. Begin typing to search, use arrow keys to navigate, Enter to select PC Console Mobile Lifestyle Services Community Support Store Close Menu Your Cart is empty. * Cart * Orders * Account * RazerStore Rewards * Log In WELCOME TO RAZER SUPPORT We’re here to help Search Support (e.g. Blade Pro) Submit search query * PC * Console * Mobile * Lifestyle * Services * Razer Gold & Silver * Replacement Parts POPULAR SUPPORT VIDEOS * View the latest support videos * Install mechanical switches on a keyboard * Overclock a Razer Blade via Synapse * Set up and Use the Wireless Control Pod * Detect Razer devices in Synapse 3 POPULAR SUPPORT TOPICS * Razer online services (self-service tools) * Razer Synapse 3 FAQs * RGB lighting issues with Razer devices * Razer Blade is not charging * Device is not detected by Razer Synapse REGISTRATION & WARRANTY * Warranty FAQ * Product Registration * RMA Status ONLINE STORE * Shipping Guide * Returns & Refunds * Razer Advantage RAZERCARE * RazerCare Protection Plan * Replacement Parts ONLINE SERVICES & RESOURCES * View/Update Support Case * Get System Recovery Image * 7.1 Surround Sound Activation Code * Virtual Ring Light Activation Code RAZER INSIDER Have a question? Ask the Razer Community for help! (English only) ENTER INSIDER NEED HELP? Get support by phone, chat, or email CONTACT SUPPORT This is a carousel with auto-rotating slides. Toggle the pause/play button to toggle rotation. Use Next and Previous buttons to navigate, or jump to a slide using the slide dots. WHAT OUR CUSTOMERS ARE SAYING * 5 out of 5 stars > Best support I have gotten from razer in years. Grab this chat and make it > into a training because my guy Mark hit all the points and was solid with > the help. Jorge C. * 5 out of 5 stars > Jingle was phenomenal. They were able to talk me through the entire process > and made it extremely easy to determine what information was needed to get > my problem resolved as quick as possible. They really seem to know what > they're working with and talking about. Andrew P. * 5 out of 5 stars > The representative made this process so easy! I was so happy that I > immediately called my friend who needs a new computer chair and told him > that Razer is a really good manufacturer to work with! Tim M. * 5 out of 5 stars > I know the Razer Blade Stealth 13" 2017 is an older model and support for > it is dwindling. I appreciate that you guys still have the Recovery Image > and Support Files available for this model. I thank you guys and Min-Liang > Tan for the awesome product(s). It helps with bring joy into my and > family's lives for sure. Johnathon C. * 5 out of 5 stars > Making products that last a bit longer would definitely help, but in terms > of support, the process of RMA is definitely a fast one, and so far has met > my expectations for what a company should do regarding defective products. > Support was kind and worked with me to ensure that any questions and > problems were addressed before sending me a RMA link promptly. Alex P. * 5 out of 5 stars > Bryx was knowledgable and very attentive to the detail. He was well-versed > on product knowledge and did not hesitate to go the extra mile to ensure my > problem was taken care of in the most efficient way. Thank you Bryx. Chi W. * 5 out of 5 stars > Bevs, was one of the best experiences I've ever encountered from any > customer support member. I'm talking from any major or small business > outside of Razer. Beverly was outstanding, sweet, and very professional. > Quick to respond, fast to resolve the issue. Very pleased! Anonymous * 5 out of 5 stars > Thank you very much the people at Razer for helping me in what it took for > a few years with the best products I had. I thank Sam a lot, for having > helped me a lot with my keyboard. I hope everything works out because for > me, Razer will always BE THE BEST. There is no keyboard that is as > resistant as these. A hug from Brazil :) Keiven W. * 5 out of 5 stars > Gio was kind, knowledgeable and efficient in their effort to assist me. > It's really nice to get good customer service from anywhere anymore! Even > if my Blackshark v2x doesn't work out, I will try another Razer product > because good CS is so hard to come by. Thank you Gio! Robert S. * 5 out of 5 stars > Support was fantastic and can honestly say the best in the business! Thank > you Razer! Andrew D. * 5 out of 5 stars > Gio was quick to respond and very helpful. This was the best experience I > have had with Chat Support ever. Well done Gio. Mauricio C. * 5 out of 5 stars > Best support I have gotten from razer in years. Grab this chat and make it > into a training because my guy Mark hit all the points and was solid with > the help. Jorge C. * 5 out of 5 stars > Jingle was phenomenal. They were able to talk me through the entire process > and made it extremely easy to determine what information was needed to get > my problem resolved as quick as possible. They really seem to know what > they're working with and talking about. Andrew P. * 5 out of 5 stars > The representative made this process so easy! I was so happy that I > immediately called my friend who needs a new computer chair and told him > that Razer is a really good manufacturer to work with! Tim M. * 5 out of 5 stars > I know the Razer Blade Stealth 13" 2017 is an older model and support for > it is dwindling. I appreciate that you guys still have the Recovery Image > and Support Files available for this model. I thank you guys and Min-Liang > Tan for the awesome product(s). It helps with bring joy into my and > family's lives for sure. 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