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support.upstream.tech Open in urlscan Pro
54.196.242.26  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.upstream.tech/
Submission: On July 27 via automatic, source certstream-suspicious — Scanned from CH
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 54.196.242.26, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.upstream.tech.
TLS certificate: Issued by R10 on July 27th 2024. Valid for: 3 months.
This is the only time support.upstream.tech was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.196.242.26 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.244.20.134 16509 (AMAZON-02)
3 143.204.215.36 16509 (AMAZON-02)
2 13.32.23.26 16509 (AMAZON-02)
10 5
1    54.196.242.26 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-196-242-26.compute-1.amazonaws.com
support.upstream.tech
2    2600:9000:2646:ea00:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)
d3eto7onm69fcz.cloudfront.net
2    18.244.20.134 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-134.fra56.r.cloudfront.net
d33v4339jhl8k0.cloudfront.net
3    143.204.215.36 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-36.fra53.r.cloudfront.net
beacon-v2.helpscout.net
2    13.32.23.26 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-23-26.fra56.r.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
Domain Requested by
3 beacon-v2.helpscout.net support.upstream.tech
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.upstream.tech
2 d3eto7onm69fcz.cloudfront.net support.upstream.tech
1 support.upstream.tech
10 5

This site contains links to these domains. Also see Links.

Domain
upstream.tech
www.helpscout.com
Subject Issuer Validity Valid
support.upstream.tech
R10		 2024-07-27 -
2024-10-25		 3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2023-10-10 -
2024-09-19		 a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03		 2024-03-18 -
2025-04-15		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.upstream.tech/
Frame ID: 6C9709D1BF581A8543642B013534EA26
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Upstream Tech Knowledge Base

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

285 kB
Transfer

352 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.upstream.tech/ 		17 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.upstream.tech/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.196.242.26 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-196-242-26.compute-1.amazonaws.com
Software
openresty /
Resource Hash
204f18453af7307fd1190b90b626d652531f84e9f7ca0d9a373ee386a5697f65

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Sat, 27 Jul 2024 10:16:14 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1720905461651.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		114 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720905461651.css
Requested by
Host: support.upstream.tech
URL: https://support.upstream.tech/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:ea00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.upstream.tech/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sat, 27 Jul 2024 10:10:40 GMT
via
1.1 eb99f1f32a184a8c9c9c920381a7576a.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
334
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
cdDZ6UId56QiGq_dmXO9ymbgS3y3CnJVcl90bQNPvO_GM0IEexn3kA==
Upstream_logo.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e8780142c7d3a7e9aea59c4/images/5e8cd9462c7d3a7e9aea8c02/ 		2 KB
3 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8780142c7d3a7e9aea59c4/images/5e8cd9462c7d3a7e9aea8c02/Upstream_logo.png
Requested by
Host: support.upstream.tech
URL: https://support.upstream.tech/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.134 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-134.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4fd80237e457805d2aeeb89f59c14e89182ff687d0d3555a5ac9f43d78566c42

Request headers

Referer
https://support.upstream.tech/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 10:16:15 GMT
via
1.1 0be2062deeede74cb37dc047454ddbce.cloudfront.net (CloudFront)
last-modified
Tue, 07 Apr 2020 19:49:27 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
x-amz-server-side-encryption
AES256
etag
"c358ecdc44437858c04b5817a8b04d2e"
x-cache
RefreshHit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
2522
x-amz-cf-id
jkDbUjhaTWN01OdBybo7kD0HDmmhqMDHdRvAD1Vi84QBYJXfwlNdsg==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		116 KB
116 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.upstream.tech
URL: https://support.upstream.tech/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:ea00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.upstream.tech/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sat, 27 Jul 2024 09:56:10 GMT
via
1.1 eb99f1f32a184a8c9c9c920381a7576a.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1204
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
ac_QSvs1pjDspoFn1bMNjujXpHp-OpM9w9do3SMYVzUQ7zGxvO6M8g==
/
beacon-v2.helpscout.net/ 		458 B
910 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.upstream.tech
URL: https://support.upstream.tech/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
97b8e72185c8ce887a6cd587a01c3d0939d6d7ecc126f236a652c993211cf2d5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.upstream.tech/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 10:16:08 GMT
content-encoding
gzip
via
1.1 269bfdd288bfea5423a4e9e701777da6.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
7
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
327
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Fri, 26 Jul 2024 17:26:37 GMT
server
AmazonS3
etag
"c9b9bc74f8d0174e4eda0e91ee343dae"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
BnnwtxP7G8gE6Eexy7Jp8xpx0-vI_epKcIHtylxtLAAIaYyc2N9fZw==
favicon.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e8780142c7d3a7e9aea59c4/images/5e90ae6e04286364bc982ed7/ 		1 KB
2 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8780142c7d3a7e9aea59c4/images/5e90ae6e04286364bc982ed7/favicon.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.134 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-134.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9665671821d19ad71987b2f54794b7471d7e8d20137c6690ec60bbdd61f685d1

Request headers

Referer
https://support.upstream.tech/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 10:16:16 GMT
via
1.1 0be2062deeede74cb37dc047454ddbce.cloudfront.net (CloudFront)
last-modified
Fri, 10 Apr 2020 17:35:43 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"89e1dbe22ca4adeeac7d8a038e9ea561"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
1345
x-amz-cf-id
cHwowYHtYam0nta_paWjqkBzX7lRoZAAPm0zNnJ2jOMSPBvl4cui5g==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/ 		62 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.upstream.tech/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 09:51:36 GMT
content-encoding
gzip
via
1.1 269bfdd288bfea5423a4e9e701777da6.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
1479
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 17 Jul 2024 17:16:49 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
iBWT2Q4YcGwj0Ioipdoa1UT4hzHBEpxXaH64d-mRCbMghzvhh1CXug==
main.5570767c.js
beacon-v2.helpscout.net/static/js/ 		31 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.5570767c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
80edc674842c25c62d8d8bbf9c36d2f83d17c915a5de96032d3e00f8f56cd5a8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.upstream.tech/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 09:28:09 GMT
content-encoding
gzip
via
1.1 269bfdd288bfea5423a4e9e701777da6.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
2886
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12638
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Fri, 26 Jul 2024 17:26:38 GMT
server
AmazonS3
etag
"11f8231ed4b1ec279d7cd1af7e0fafe9"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
xxiRWLEPbDZV5rdWTkuvbIsAaCPl5tbojw_1bvvgTM0w-t2ugNYYnA==
d174df39-d5da-434f-ae49-98c2509a9237
d3hb14vkzrxvla.cloudfront.net/v1/ 		9 KB
9 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/d174df39-d5da-434f-ae49-98c2509a9237
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
a35ee4337d41cfde0c04b94e5e9f4152a2efd1d93c91c6f6df8c581d5de00855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
a9fca8ed-fa93-4b2c-9fc3-c4613441cdf8
Helpscout-Release
2.2.207
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
a18457b6-6b95-4184-83cd-b5327c6d8a65
Referer
https://support.upstream.tech/
Beacon-Device-Instance-ID
0e04817b-3eed-49fa-91f3-decdd1860f17
Helpscout-Origin
Beacon-Embed

Response headers

date
Sat, 27 Jul 2024 10:16:15 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 bfa7dfbe8ca6d4eb3690c4c82ca6c0fa.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.upstream.tech
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
sxRTNzlj_12qcjSF35ug6SH79Ba1obr-8eyfYH0iF1llZ8O4LZRVyQ==
x-ratelimit-limit-chat-tokens-hour
25
d174df39-d5da-434f-ae49-98c2509a9237
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/d174df39-d5da-434f-ae49-98c2509a9237
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.upstream.tech
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.upstream.tech
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Sat, 27 Jul 2024 10:16:14 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 bfa7dfbe8ca6d4eb3690c4c82ca6c0fa.cloudfront.net (CloudFront)
x-amz-cf-id
olTa9WaalclMgS4EFdyAvC55uIT9U6rMQIjeXjqGzzrAjk--nvMttA==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| Beacon function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.upstream.tech/ Name: PLAY_SESSION
Value: "d06acb96a5b14e4b6112c85d2797287cfdb6313b-siteId=5e8780142c7d3a7e9aea59c5&hs.session.id=fHFPaHiKCFMjSv0s6M8UvForoeA3FckTlPGwN31hkvuN5GiqD1AujBHFdeF1pBNz&hs.session.exp=1722161774112"