www.liveperson.com Open in urlscan Pro
2a04:4e42:4d::534 Public Scan

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Submitted URL:
https://go.liveperson.com/dc/QLi742djKjfCjAAunLBPoIh4zpF4Pp-CjX91lTdTNNBMNb4r_GW2FRGI7PCFKH9aiNmalZoUonEHYVtNuOuCTBYb-l86Y...
Effective URL:
https://www.liveperson.com/resources/webinars/customer-data-insights/?utm_source=marketo&utm_medium=email&mkt_tok=NTAxLUJMR...
Submission: On March 23 via manual (March 23rd 2023, 10:07:31 am UTC) from MX — Scanned from DE

Form analysis
2 forms found in the DOM

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Text Content

 * Products
   
   Menu Item
   
   Voice AI - coming soonCreate seamless, automated customer experiences across
   voice and messaging — powered by generative AIConversational AI &
   AutomationDrive meaningful customer engagement through AI-powered bots or
   agents by combining NLP and AutomationConversational IntelligenceDrive
   improved customer engagement and agent performance with the data & insights
   critical to optimize conversations
   
   Menu Item
   
   Agent & Supervisor ExperienceOperate and manage all your conversations in our
   unified workspace to drive operational efficiency and CSATIntegrationsUnlock
   more data and deliver increased flexibility and impact for your organization
   with our catalog of integrationsConversational ChannelsEngage with customers
   directly in all their preferred channels across digital and voice
 * Solutions
   
   By Industry
   
   Financial ServicesProactively support clients with AI-powered customer
   engagement built for financial servicesRetailTransform the end-to-end
   customer experience with personalized AI-powered customer engagement built
   for retailersTelco & CableManage the customer journey to maximize retention
   and minimize costs with AI-powered customer engagement built for
   telecommunications
   
    
   
   Travel & HospitalityGuide travelers through real-time requests and assist
   their travel needs with AI-powered customer engagement built for travel &
   hospitalityAutomotiveImprove car shopping, ownership, and maintenance
   experience with AI-powered customer engagement built for automotive
   
   By Use Case
   
   Customer ServiceUnderstand your customers’ needs and personalize customer
   service at scale with AI-powered customer engagementConversational
   CommerceModernize the commerce experience with unified messaging and voice
   solutions across the customer journeyCall ReductionBalance high call volumes
   and improve customer experience by shifting calls to AI-powered asynchronous
   messaging
 * Services
   
    
   
   Professional ServicesBegin your conversational journey with the help from our
   industry-focused professional services expertsTechnical SupportProactive
   support is here 24/7 to help you succeed with our AI-powered customer
   engagement platform
 * Resources
   
   Learn
   
   Resource LibraryCustomer Case StudiesAI ResourcesKnowledge CenterDeveloper
   CenterBlogSecurity
   
   Participate
   
   EventsPeer Exchange
   
   Featured Resource
   
   Virtual launch event
   
   The future is calling — meet LivePerson Voice AI technology
   
   Register now
 * About
   
    
   
   Our ValuesNewsCareersLeadershipInvestor RelationsPartnerships
   
   Featured News
   
   Fast Company Award
   
   LivePerson named the #1 Most Innovative AI Company in the world
   
   Learn more

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Intelligent data: Join our next webinar, featuring Forrester

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Webinar


WHAT’S AT THE HEART OF CUSTOMER RELATIONSHIPS? INTELLIGENT DATA

Few companies use their own data to understand customer needs and take action.
Yet personalization (or lack of!) remains a top concern. Join LivePerson and
Forrester’s Brendan Witcher to learn how customer data and AI can help.

MARCH 23, 2023 | 11:00AM EDT

Register now



YOU THINK YOU KNOW YOUR CUSTOMER? THEN SHOW THEM!

 Customer engagement is changing in front of our very eyes with the application
of large language models (LLMs) and generative AI. But generative AI is only as
good as the intelligent data that powers it. Forrester’s data shows that 28% of
retail and wholesale marketing decision-makers reported that one of their top
three analytics challenges is insufficient understanding by the team of how to
apply data to decision-making. And only 26% of online adults agree that
“companies do a good job of understanding me as a person.”

In this 45-minute virtual event, you’ll learn how to use data to feed your AI
and support customers accordingly. Understand how you can reduce operational
costs, increase CSAT and NPS, and supercharge incremental revenue — all through
the effective use of customer data and AI. 

What are you waiting for?

Register now


CUSTOMER DATA INSIGHTS YOU’LL WALK AWAY WITH


IDENTIFYING TRULY VALUABLE CUSTOMER INSIGHTS

Brendan Witcher, our guest speaker from Forrester, discusses what businesses
need to consider to truly understand individual customers at their core.




USING AI TO GATHER ACTIONABLE INSIGHTS

LivePerson’s leading platform enables businesses to use advanced AI capabilities
to obtain a deeper understanding of customer behavior and what they want. 
Explore how Conversational AI analytics and intelligence deliver personalized
experiences during decision-making moments in the path to purchase, which can
help to maximize customer lifetime value. 




PUTTING CUSTOMER ANALYTICS TO USE

Learn how to use this data to create personalized, relevant experiences that
feed customer retention, keeping people faithful to your brand throughout the
customer journey: before, during, and between purchases (based on Brendan’s
“Conditional Love” report).




MEET THE SPEAKERS

Brendan Witcher

Forrester – VP, Principal Analyst

Ryan Mannion

LivePerson – Area Vice President, Strategic Retail

*
First Name



*
Last Name




*
Company Name




*
Job Title:




*
Email Address:















Register now
Thanks for registering! Watch your inbox for a confirmation email.

Webinar


REGISTER NOW TO MAKE THE MOST OF YOUR CUSTOMER DATA INSIGHTS



Products

Conversational AI & AutomationConversational IntelligenceAgent & Supervisor
ExperienceIntegrationsConversational Channels

Solutions by Industry

Financial ServicesRetailTelco & CableTravel & HospitalityAutomotive

Solutions By Use Case

Customer ServiceConversational CommerceCall Reduction

Services

Professional ServicesTechnical Support

Learn

Resource LibraryCustomer Case StudiesAI ResourcesKnowledge CenterDeveloper
CenterBlogSecurity

Participate

EventsPeer Exchange

About

Our ValuesNewsCareersLeadershipInvestor RelationsPartnershipsSustainability

© 2023 LivePerson. All rights reserved.

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www.liveperson.com Open in urlscan Pro 2a04:4e42:4d::534 Public Scan

Form analysis 2 forms found in the DOM

Text Content

www.liveperson.com Open in urlscan Pro
2a04:4e42:4d::534 Public Scan

Form analysis
2 forms found in the DOM