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Effective URL: https://healthcare.trainingleader.com/product/difficult-conversation-tactics-that-work-every-time/?utm_source=&utm_medium=&utm_campaig...
Submission: On September 30 via api from US — Scanned from DE
Effective URL: https://healthcare.trainingleader.com/product/difficult-conversation-tactics-that-work-every-time/?utm_source=&utm_medium=&utm_campaig...
Submission: On September 30 via api from US — Scanned from DE
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Skip to content Interested in Learning About Our Annual Subscription? REQUEST YOUR FREE DEMO TODAY Primary Menu * Online Trainings * Subscriptions * Blog * Free Resources * Free Resources * eNewsletter * COVID-19 * Helpful Links * About * Plans & Pricing * Order Form * How Trainings Work * FAQ’s * Guarantee * Experts * About Us * Contact Login 0 items Search 800-767-1181 * Dashboard * My Trainings * Profile * Certificates * Logout Home » All Trainings Available » Master Difficult Conversation Skills to Improve Employee Performance Home / Human Resources / Master Difficult Conversation Skills to Improve Employee Performance MASTER DIFFICULT CONVERSATION SKILLS TO IMPROVE EMPLOYEE PERFORMANCE Date: Tuesday, October 22, 2024 1:00PM EST Length: 60 Minutes Expert: Merikay Hunt, MS Choose an option Live + On-Demand $327.00 Live Webinar $277.00 On-Demand Recording $277.00 Corporate Access $917.00 Order Now! Choose Your Format Choose an optionLive + On-Demand : $327.00Live Webinar : $277.00On-Demand Recording : $277.00Corporate Access : $917.00 Live + On-Demand : $327. $327.00 Live Webinar : $277. $277.00 On-Demand Recording : $277. $277.00 Corporate Access : $917. $917.00 Clear $327.00 - Master Difficult Conversation Skills to Improve Employee Performance quantity + Add to cart Having a difficult conversation with an employee is probably at the bottom of the things you like about your job. However, as a manager, you really don’t have a choice. Your practice depends on you to resolve employee issues quickly and efficiently. Especially when the situation you’re addressing is sensitive (i.e., patient complaint, body odor, substance abuse, etc.). The good news is that with the correct words, timing, and tone during a difficult conversation, they are easier for both you and your employee, and you’ll more frequently get the results you’re looking for – but you have to know how… Find out how from HR and communications expert Merikay Hunt, MS. On Tuesday, October 22nd at 1 pm ET, Merikay will provide you with concrete examples of how to structure a difficult conversation to improve employee behavior, keep good employees longer and get others to self-select out. Your entire team can gain the confidence they need to survive a difficult conversation. In turn, your practice will run more smoothly, and your job will be less stressful. Check out just a few of the actionable strategies that you’ll get during this 60-minute online training that will help you have a more productive difficult conversation: * Use this complete checklist before your difficult conversation for a better result * Head off problems with the 5 keys to productive staff discussions * Strengthen teammate and supervisor relationships with actionable steps * Navigate the best times and places to sit down with team members to talk * Avoid the specific terminology that can destroy staff confidence * Use an easy-to-follow script when requesting a private conversation * Master listening skills that allow you to create a win-win environment * Implement 4 primary and secondary communication profiles to strengthen empathy * Coach to boost engagement for middle, high, and low-performing staff * Get team members to own up to mistakes without fear of retribution * Share bad news without anxiety by using a 3-pronged plan * Establish workplace boundaries with structured performance improvement plans * And much, much more… Simply avoiding difficult employee conversations won’t help your practice thrive. In fact, it could hurt team morale, leading to lost productivity and income. Only by mastering the skills needed to discuss challenging topics head-on will your practice thrive. Help your team be more successful by using Merikay’s actionable strategies when having a difficult conversation with an employee. Register today! Order Now ACCESS OVER 200 EXPERT-LED ONLINE TRAININGS WITH AN ANNUAL SUBSCRIPTION! Learn More >> Live & 24/7 on-demand learning for everyone at your location. MEET YOUR EXPERT MERIKAY HUNT MSFOUNDER AND PRESIDENT, COACH MKAY COMPANIES, LLC Merikay Hunt is the Founder and President of MKay Companies, LLC, a healthcare consulting firm. She has over 25 years of experience in healthcare management, customer service, communications, and professional coaching. Merikay has helped hundreds of US dental and medical practices by providing executive coaching, team development, and elevated patient and employee communications. She has delivered over 1000 customized programs to various organizations over her career. Merikay began her career at a dentistry practice as a Dental Assistant, Receptionist, and Office Manager. She was then the Director of Patient and Family Experience for High Point Regional Health System. During her work experiences, Merikay expanded and refined her communication and training skills and knew she could utilize her abilities to help practices across the United States. Initially, Merikay worked as a healthcare consultant with HCI – EBS, Inc. in Greensboro, NC, and then, in 2007, she launched her own healthcare consulting business, MKay Companies, LLC. 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All Rights Reserved. The dental procedures codes (“Code”) are owned and published by the ADA in its reference manual Current Dental Terminology (“CDT”). The ADA is the exclusive owner and copyright holder of the CDT, including the Code, as well as of the ADA Claim Form. FacebookTwitterLinkedIn Live Webinar: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. X CD-ROM: A recording of the actual live event (including the Q&A). Your CD-ROM will be mailed to you via USPS First Class Mail within 48 hours of the live training date. X On-Demand Recording: Watch a recording of the live event anytime – as often and for as long as you’d like. Access the recording (including Q&A) online within 24 hours of the live training date and time. Simply log into your Healthcare Training Leader account. X Live + CD-ROM: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. You’ll also be mailed a recording of the actual live event on CD-ROM. X Live + On Demand: You attend the training online at a specific date and time along with the expert presenter who will answer your questions. You’ll also have access to a recorded version of the training to access at your convenience. X Corporate Access: Select this option to receive online, on-demand access to your training across each of your locations. Setup will be initiated by our account team within 48 hours of your enrollment and can be utilized by your entire team. X You and your entire team, at all your locations, can attend as many live and view as many recorded trainings as you like for 12 months. × You and your team, in one single location, can attend as many live and view as many recorded trainings as you like for 12 months. × ✓ Danke für das Teilen! 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