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Effective URL: https://www.amanet.org/managing-chaos-tools-to-set-priorities-and-make-decisions-under-pressure/?pcode=DRNU&ocode=LQPC&...
Submission: On December 27 via api from ES — Scanned from ES
Effective URL: https://www.amanet.org/managing-chaos-tools-to-set-priorities-and-make-decisions-under-pressure/?pcode=DRNU&ocode=LQPC&...
Submission: On December 27 via api from ES — Scanned from ES
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<p>Welcome to chaos—otherwise known as the world in which we all work today. Attend this seminar and get proven solutions for managing chaos and minimizing its negative impact. First, you’ll discover how you can harness the energy of a
dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you <strong>re-think the way you approach chaos </strong>and enable
you to leverage resources to help you tackle challenging situations as they arise. Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity. <strong>Practice techniques
for analyzing and resolving problems </strong>and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your
control—and better manage your reactions to the chaos beyond your control.</p>
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<ul>
<li>Identify positive outcomes from chaotic environments </li>
<li>Clarify and leverage or eliminate chaos within your control </li>
<li>Set priorities for all your activities </li>
<li>Focus and act decisively when priorities shift </li>
<li>Use tools to problem-solve and select a course of action </li>
<li>Manage interruptions and conflicts with greater ease </li>
<li>Communicate your needs strategically </li>
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<ul>
<li>Welcome to chaos: examining sources of chaos </li>
<li>Describing the effects of change on managers and employees </li>
<li>Defining personal and group goals in a chaotic environment </li>
<li>Identifying chaos within your control </li>
<li>Examining and selecting tools for planning priorities </li>
<li>Identifying root causes of problems/issues </li>
<li>Generating creative solutions to problems </li>
<li>Organizing ideas to firmly grasp a problem’s critical components </li>
<li>Creating a daily action plan </li>
<li>Implementing best practices for time management </li>
<li>Managing interruptions and distractions </li>
<li>Implementing best practices for improving your influencing communications </li>
<li>Applying tools and techniques to resolve case scenarios developed in the class </li>
<li>Using influencing tactics in conversations </li>
<li>Identifying tools and developing a plan to manage your workplace chaos </li>
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<h2 style="color:rgb(35, 107, 179);">Special Feature</h2>
<p><strong>This Seminar Features Blended Learning</strong>
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<p>AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful
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<p><strong>Learning Objectives</strong></p>
<ul>
<li>Distinguish the Chaos That You Can Control from the Chaos That is Beyond Your Control</li>
<li>Make Decisions Based on a Multifaceted Analysis of a Problem</li>
<li>Learn a Variety of Tools for Decision-Making and Organization</li>
<li>Determine the Best Order of Tasks Based on Importance and Urgency</li>
<li>Practicing Influencing and Communication Skills to Manage Shifting Priorities, Build Alliances, and Get the Buy-In You Need</li>
<li>Identify and Use Tools Most Applicable to Your Current Chaos</li>
</ul>
<p><strong>Asking Key Questions</strong></p>
<ul>
<li>Describe the Effects of Change on Managers and Employees</li>
<li>Define Personal and Group Goals in a Dynamic Environment</li>
<li>Understand How to Get a Grip on a Chaotic Environment Through Asking Key Questions</li>
<li>Employ the Problem Statement and Gap Analysis as Tools to Identify the Problem and Begin to Address it</li>
</ul>
<p><strong>Priority-Planning and Decision-Making Tools</strong></p>
<ul>
<li>Examine and Select Tools for Planning Priorities</li>
<li>Identify Root Causes of Problems or Issues</li>
<li>Manage Competing Priorities</li>
<li>Generate Creative Solutions to Problems</li>
<li>Organize Ideas to Firmly Grasp a Problem’s Critical Components</li>
</ul>
<p><strong>Planning Your Work</strong></p>
<ul>
<li>Create a Daily Action Plan for Completion of the Most Important Priorities</li>
<li>Implement Best Practices for Time Management</li>
<li>Manage Interruptions and Distractions</li>
</ul>
<p><strong>Influencing and Communication Skills</strong></p>
<ul>
<li>Identify Your Communication’s Purpose</li>
<li>Understand Your Audience</li>
<li>Craft Your Message to Appeal to Your Audience</li>
<li>Implement Best Practices for Improving Your Influencing Communications</li>
<li>Avoid Team Miscommunications</li>
</ul>
<p><strong>Action Planning</strong></p>
<ul>
<li>Reassess the Source(s) of Chaos you Identified</li>
<li>Evaluate and Complete Your Action Plan</li>
<li>Present Your Action Plan to a Partner for Feedback</li>
</ul>
<p><a href="https://www.amanet.org/assets/1/6/2261_07-21_outline.pdf" style="font-weight:bold;color:#236bb3" target="_blank">Download Extended Seminar Outline PDF</a></p>
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">
</div>
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Best seller
MANAGING CHAOS: TOOLS TO SET PRIORITIES AND MAKE DECISIONS UNDER PRESSURE
Set priorities and learn to control chaos in the workplace
Welcome to chaos—otherwise known as the world in which we all work today. Attend
this seminar and get proven solutions for managing chaos and minimizing its
negative impact. First, you’ll discover how you can harness the energy of a
dynamic, though often chaotic, work environment and avoid feeling overwhelmed
when things start to spin out of control. You’ll learn a variety of tools that
will help you re-think the way you approach chaos and enable you to leverage
resources to help you tackle challenging situations as they arise. Gain hands-on
experience applying tools for setting priorities and adjusting to shifting
demands with greater clarity. Practice techniques for analyzing and resolving
problems and learn to strategically communicate your solutions. You’ll leave
confident and ready to apply the most appropriate techniques to clarify,
alleviate and eliminate chaos within your control—and better manage your
reactions to the chaos beyond your control.
Seminar Number: 02261
5
(816 reviews)
* In-Person
* Live Online
* At Your Company Location
Course Scheduling & Pricing
Home>Course Topic>Analytical Skills>Managing Chaos: Tools to Set Priorities and
Make Decisions Under Pressure
WHO SHOULD ATTEND
Anyone facing expanding workloads, shifting priorities, complex organizational
dynamics, organizational restructuring and increased uncertainty
* Classroom2 Day(s)
1.2 CEU, 12 CLP, 14 CPE, 12 PDU, 12 PMU
* Online2 Lesson(s)
1.2 CEU, 12 CLP, 14 CPE, 12 PDU, 12 PMU
* Overview
* How You Will Benefit
* What You Will Cover
* Outline
* Reviews
* Credits
Welcome to chaos—otherwise known as the world in which we all work today. Attend
this seminar and get proven solutions for managing chaos and minimizing its
negative impact. First, you’ll discover how you can harness the energy of a
dynamic, though often chaotic, work environment and avoid feeling overwhelmed
when things start to spin out of control. You’ll learn a variety of tools that
will help you re-think the way you approach chaos and enable you to leverage
resources to help you tackle challenging situations as they arise. Gain hands-on
experience applying tools for setting priorities and adjusting to shifting
demands with greater clarity. Practice techniques for analyzing and resolving
problems and learn to strategically communicate your solutions. You’ll leave
confident and ready to apply the most appropriate techniques to clarify,
alleviate and eliminate chaos within your control—and better manage your
reactions to the chaos beyond your control.
Show More
* Identify positive outcomes from chaotic environments
* Clarify and leverage or eliminate chaos within your control
* Set priorities for all your activities
* Focus and act decisively when priorities shift
* Use tools to problem-solve and select a course of action
* Manage interruptions and conflicts with greater ease
* Communicate your needs strategically
* Welcome to chaos: examining sources of chaos
* Describing the effects of change on managers and employees
* Defining personal and group goals in a chaotic environment
* Identifying chaos within your control
* Examining and selecting tools for planning priorities
* Identifying root causes of problems/issues
* Generating creative solutions to problems
* Organizing ideas to firmly grasp a problem’s critical components
* Creating a daily action plan
* Implementing best practices for time management
* Managing interruptions and distractions
* Implementing best practices for improving your influencing communications
* Applying tools and techniques to resolve case scenarios developed in the
class
* Using influencing tactics in conversations
* Identifying tools and developing a plan to manage your workplace chaos
SPECIAL FEATURE
This Seminar Features Blended Learning
AMA Blended Learning combines instructor-led training with online pre- and
post-seminar assessments, tune-up courses and other resources to maximize your
training goals. Through a blend of proven instructor-led seminars and powerful
online technology, AMA Blended Learning provides a compelling and more
comprehensive experience for the learner—producing a greater
return-on-investment for the employer and the seminar participant.
Learning Objectives
* Distinguish the Chaos That You Can Control from the Chaos That is Beyond Your
Control
* Make Decisions Based on a Multifaceted Analysis of a Problem
* Learn a Variety of Tools for Decision-Making and Organization
* Determine the Best Order of Tasks Based on Importance and Urgency
* Practicing Influencing and Communication Skills to Manage Shifting
Priorities, Build Alliances, and Get the Buy-In You Need
* Identify and Use Tools Most Applicable to Your Current Chaos
Asking Key Questions
* Describe the Effects of Change on Managers and Employees
* Define Personal and Group Goals in a Dynamic Environment
* Understand How to Get a Grip on a Chaotic Environment Through Asking Key
Questions
* Employ the Problem Statement and Gap Analysis as Tools to Identify the
Problem and Begin to Address it
Priority-Planning and Decision-Making Tools
* Examine and Select Tools for Planning Priorities
* Identify Root Causes of Problems or Issues
* Manage Competing Priorities
* Generate Creative Solutions to Problems
* Organize Ideas to Firmly Grasp a Problem’s Critical Components
Planning Your Work
* Create a Daily Action Plan for Completion of the Most Important Priorities
* Implement Best Practices for Time Management
* Manage Interruptions and Distractions
Influencing and Communication Skills
* Identify Your Communication’s Purpose
* Understand Your Audience
* Craft Your Message to Appeal to Your Audience
* Implement Best Practices for Improving Your Influencing Communications
* Avoid Team Miscommunications
Action Planning
* Reassess the Source(s) of Chaos you Identified
* Evaluate and Complete Your Action Plan
* Present Your Action Plan to a Partner for Feedback
Download Extended Seminar Outline PDF
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The course was a perfect mix of formal tools and interpersonal skill development
strategies.
5
Monica B.
Program Officer
Industry: Insurance
Great instructor and support staff. Very knowledgeable and friendly, allowed for
a lot of personal stories, helped apply the knowledge to real world scenarios
and provided valuable additional information about the tools taught.
5
Ian J.
Compliance Manager
Industry: Manufacturing, Electronics
Some good strategies on how I can help manage my time better.
5
Adam L.
Service Delivery Speciallist
Industry: Business Services, Advertising & Marketing
Very informative with just enough balance of faculty led training and group
beakout sessions.
5
Mark M.
Director of Operations
Industry: Manufacturing, Industrial Machinery & Equipment
This course is valid for 12 PMUs.
9 Professional Effectiveness [PE]
3 Relationship Management [RM]
AMA is recognized by SHRM to offer Professional Development Credits (12 PDCs)
for the SHRM-CPSM or SHRM-SCPSM.
Talent Triangle PDUs
12 Power Skills [PS]
Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved
American Management Association is accredited by the International
Accreditors for Continuing Education and Training (IACET) and is accredited to
issue the IACET CEU.
American Management Association is registered with the National Association of
State Boards of Accountancy (NASBA) as a sponsor of continuing professional
education on the National Registry of CPE Sponsors. State boards of accountancy
have final authority on the acceptance of individual courses for CPE credit.
Complaints regarding registered sponsors may be submitted to the National
Registry of CPE Sponsors through its website: www.nasbaregistry.org. For
additional information or for more information regarding administrative policies
such as complaints and refunds, please contact Martha Leon at 212-903-8173.
Recommended CPE Credit: 14 hours/Basic
Prerequisites: Fundamental concepts of time management
Advance Preparation: Online pre-and post-assessment
Delivery Method: Group Live/Group Internet Based
Field of Study: Non-Technical – Communication & Marketing, Personal Development
In-Person Schedule
12 Sessions Available
Live Online Schedule
15 Sessions Available
* $2,495.00 Non Members
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* $2,126.00 GSA
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