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Submitted URL: http://www2.nationalgrid.com/contact-us/
Effective URL: https://www.nationalgrid.com/contact-us
Submission: On July 29 via api from ES — Scanned from ES
Effective URL: https://www.nationalgrid.com/contact-us
Submission: On July 29 via api from ES — Scanned from ES
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Reject All Save my preferences Accept All Powered by Skip to main navigation Group PLC * Group PLC * Electricity Transmission * Strategic Infrastructure * Electricity Distribution * ESO * United States * National Grid Ventures * National Grid Partners * Our company * Careers * Investors * Media * Contact us Search * Back * Electricity Transmission * Back * Home * Electricity Transmission * Who we are * Network and Infrastructure * Connections * Innovation * Our future networks * Engineering Solutions * Contact * Strategic Infrastructure * Back * Home * Strategic Infrastructure * The Great Grid Upgrade * Electricity Distribution * Back * Home * Electricity Distribution * Power cuts * Contact * ESO * US * Back * Home * US * Pay your bill * US Net Zero plan * Northeast Clean Energy Vision * Upstate Upgrade * US Newsroom * National Grid Ventures * Back * Home * National Grid Ventures * Who we are * Back * National Grid Ventures * Who we are * Our people * Our community * Education hub * Latest news * What we do * Back * National Grid Ventures * What we do * Onshore wind and solar * Competitive electricity transmission * Electricity interconnectors * The power of partnerships * Grain LNG * Conventional generation (GENCO) * Future developments * Back * National Grid Ventures * Future developments * Offshore Hybrid Assets * Offshore Wind * Hydrogen * In consultation * Contact us * National Grid Partners * CONTACT US Find the contact details for the part of National Grid that you want to get in touch with; whether that’s our corporate headquarters in London, Electricity Transmission, Electricity Distribution, ESO, United States, National Grid Partners or the businesses that are now part of National Grid Ventures. BREADCRUMB * Back to home GET IN TOUCH WITH: Electricity Distribution (ED) * National Grid Electricity Distribution is the regional electricity distribution division of National Grid. We provide the power and manage the electricity distribution network for customers in the Midlands, South West and Wales. Electricity Transmission (ET) * We own, maintain and develop the high voltage electricity transmission network in England and Wales. We carry power safely from where it’s made to where it can be distributed to homes and businesses via lower voltage regional networks. Electricity System Operator (ESO) * We move electricity round Great Britain’s system to keep homes and businesses supplied with the energy they need 24/7, 365 days a year. We don’t generate or sell electricity; we ensure essential electricity supply meets demand around the country. United States * In the US we are an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York and Massachusetts. National Grid Ventures * National Grid Ventures (NGV) is at the forefront of the energy transition. We operate across the UK, Europe and US, developing, operating, and investing in large-scale clean energy infrastructure. National Grid Partners * National Grid created National Grid Partners to ‘disrupt itself’ and advance the energy systems of tomorrow. This includes incubating and investing in startups at the intersection of energy and emerging tech. COMMON QUESTIONS Jobseekers HOW CAN I CHECK ON MY APPLICATION? To check on the status of your application, please join our talent networkand sign into your account. HOW CAN I SEE OPEN POSITIONS IN NATIONAL GRID? To see open positions at National Grid please visit our careers site and choose either UK or US. HOW LONG SHOULD I EXPECT THE HIRING PROCESS TO TAKE? The typical hiring process and estimated timeline at National Grid can be seen below: 1. Applicant sourcing = 2 weeks 2. Testing* (if needed) = 2 weeks 3. Virtual Interviews = 2 weeks 4. Job offer 5. Post offer testing (medical/drug/background screening) = 2-4 weeks 6. First Day *depending on factors these timeframes may be subject to change. DOES NATIONAL GRID OFFER APPRENTICESHIPS? Yes, National Grid offers many apprenticeships in various teams/roles. To find out more about apprenticeships please watch this video and you can search open positions on the UK and US careers pages. WHAT IS NATIONAL GRID DOING FOR DIVERSITY, EQUITY, AND INCLUSION? National Grid is committed to diversity, equity, and inclusion. To find out more information about our DEI strategy, Responsible Business Charter, and how we are leading the way, please visit our diversity and inclusion section of the careers site. HOW CAN I JOIN NATIONAL GRID TALENT NETWORK? Joining the National Grid Talent network is easy. Please visit this site and create an account to be added. You can then search, apply, and track open positions and applications. Investors WHERE CAN I FIND INFORMATION ABOUT MY SHARES? Please visit our shareholder centre - which includes information on managing your shareholding, dividends, share price calculator and frequently asked questions. WHO ARE THE COMPANY REGISTRARS AND HOW DO I CONTACT THEM? Our registrar is Equiniti who can be contacted on the contact details available on the shareholder contacts page. As our registrar, Equiniti are there to answer any queries about your shareholding and to help with the following matters: * Updating your personal details such as your name or address * Replacement dividend cheque(s) * Replacement share certificate(s) * To check how many shares you currently hold * Merge your shareholding if you have more than one account * Register to have your dividends directly into you bank/building society account * Elect to receive your dividends as additional shares by joining the National Grid scrip dividend scheme * Changing your communication preferences * Share transfers and share dealing * If a shareholder has died EQUINITI National Grid’s Share Registrar is Equiniti. They can be contacted at their website www.shareview.co.uk or write to: Equiniti Aspect House Spencer Road Lancing West Sussex BN99 6DA * Freephone: 0800 169 7775 (UK only) * Telephone: +44 (0) 800 169 7775(international) The Registrar's website is www.shareview.co.uk. Registering on this website will enable you, amongst other features, to view your National Grid shareholding online and to opt to receive shareholder mailings electronically. If you have any questions in relation to the Rights Issue announced on 23 May 2024, please call Equiniti’s Shareholder Rights Issue helpline on 0371 384 2456. BANK OF NEW YORK MELLON Bank of New York Mellon manage National Grid’s American Depositary Shares. They can be contacted at their website: www.adrbnymellon.com or write to: BNY Mellon - ADR PO Box 505000 Louisville, KY 40233-5000 * Telephone: 1-800-466-7215 * International: +1-201-680-6825 Email: shrrelations@cpushareownerservices.com NATIONAL GRID COMPANY SECRETARIAT For any queries that cannot be dealt with by Equiniti or Bank of New York Mellon please contact theNational Grid Company Secretariat team. I'VE MOVED, I WANT TO MAKE CHANGES TO MY ACCOUNT Please contact our Registrar, Equiniti, on the contact details available on the shareholder contacts page. WHAT DO I DO WITH SHARES I INHERITED? Please contact our Registrar, Equiniti, on the contact details available on the shareholder contacts page. For more information please visit the Equiniti website. WHEN WAS THE LAST DIVIDEND PAID AND HOW MUCH WAS IT? Please see our Ordinary Shares and Dividend ADRs pages for dividend information. For details of dividend history please see the dividend calculator page. HOW DO I FIND OUT THE COMPANY'S SHARE PRICE? You can find the Company’s share price on our Share Price Calculator page. Please choose the London Stock Exchange or New York Stock Exchange feed based on your location and shares. Customers I'M A CUSTOMER IN THE UK AND WANT TO CONTACT ELECTRICITY DISTRIBUTION You can contact Electricity Distribution here. I'M A CUSTOMER IN THE US AND WANT TO SIGN INTO MY ACCOUNT Please visit NationalgridUS.com and click "Your Account" in the main navigation drop down then select "Account overview" to sign in to your account. I'M PLANNING WORK AND NEED THE SITE CHECKED BEFORE WE DIG If you are in the UK, please visit this page for more information. If you are in the US, please view the Dig Safe page for more information and call 811 before your dig. I HAVE A POWER CUT/OUTAGE AND WANT TO REPORT IT If you are in the UK, please call 105 and visit this page for more information. If you are in the US, please visit NationalgridUS.com, then click "Safety and Outages" in the top navigation - this is where you will find "Outage Central" where you can report an outage, check current outage maps, and more. I WANT TO FILE A COMPLAINT OR GIVE FEEDBACK If you are in the UK, please visit our complaints and feedback page for Electricity Distribution. If you are in the US, you can file a claim here. Media I WANT TO SEE THE LATEST NATIONAL GRID PRESS RELEASES AND NEWS See our latest National Grid press releases please here. If you are interested in US specific press releases, please visit our US newsroom. I WANT TO CONTACT THE MEDIA TEAM IN THE US To contact the media team in the US visit here. I WANT TO CONTACT NATIONAL GRID ESO MEDIA TEAM For media enquiries about National Grid ESO, please contact our media team at pressoffice@nationalgrideso.com. Our press office opening hours are 9am-6pm, Monday through Friday. For out-of-hours media enquiries, please call us on 07866 897151. Our media team deals with media enquiries about the ESO only. If you are not a journalist and require assistance, please visit the ESO’s contact us page for more information. For National Grid enquiries, including those about transmission infrastructure and gas, please contact the National Grid media team. I WANT TO CONTACT ELECTRICITY DISTRIBUTION MEDIA TEAM For general enquiries call 0800 096 3080 Mon - Fri, 8am-5pm. WHAT IS THE DIFFERENCE BETWEEN NATIONAL GRID ELECTRICITY TRANSMISSION AND DISTRIBUTION? National Grid Electricity Distribution is the regional electricity distribution division of National Grid. We provide the power and manage the electricity distribution network for customers in the Midlands, South West and Wales. Formerly known as "Western Power Distribution" National Grid Electricity Transmission own, maintain and develop the high voltage electricity transmission network in England and Wales. We carry power safely from where it’s made to where it can be distributed to homes and businesses via lower voltage regional networks. WHO ARE THE ELECTRICITY SYSTEM OPERATOR? HOW ARE THEY SEPARATE FROM NATIONAL GRID? We move electricity round Great Britain’s system to keep homes and businesses supplied with the energy they need 24/7, 365 days a year. We don’t generate or sell electricity; we ensure essential electricity supply meets demand around the country. To find out more about ESO visit here. WHO OWNS THE ELECTRICITY NETWORKS IN SCOTLAND AND OTHER PARTS OF ENGLAND AND WALES? Find out network route maps and who maintains the networks here. You can find your local distribution company by going to the Energy Networks website. OFFICE INFORMATION The Strand - Corporate HQUK - WarwickNew York - BrooklynMassachusetts - WalthamWashington D.C. THE STRAND - CORPORATE HQ 1 - 3 Strand London WC2N 5EH Tel: +44 (0)20 7004 3000 Our office on Trafalgar Square is home to our corporate headquarters. UK - WARWICK Warwick Technology Park, Gallows Hill, Warwick CV34 6DA NEW YORK - BROOKLYN 2 Hanson Pl, Brooklyn, NY 11217 MASSACHUSETTS - WALTHAM 170 Data Dr, Waltham, MA 02451 WASHINGTON D.C. 801 Pennsylvania Avenue NW, Washington, DC 20004 If you're in the US, please visit NationalgridUS.com to find specific contact information for your location or need. MEDIA If you're a member of the media looking for more information about National Grid, please contact the relevant press team with your enquiry. INVESTORS Our investors website contains contact details and information for all National Grid shareholders, American Depositary Shares and The Bank of New York Mellon. CAREERS Find out more about working at National Grid and explore the career opportunities on offer in the UK and US. GOT A WEB RELATED ISSUE? Notice an issue on one of our pages? Get in touch with the Digital Team and we'll investigate. © National Grid 2024 CONNECT WITH US * Twitter * Facebook * LinkedIn * youtube * Instagram * Connect with us * Contact us * Media contacts * Work for us * Careers UK * Careers US * About us * Electricity Transmission * Electricity Distribution * ESO * US * National Grid Partners * Our policies * Terms and conditions * Privacy policy * Human rights policy * Modern slavery statement * Accessibility statement * Cookie policy * Stories * Journey to net zero * Engineering innovation * Grid at work * Community spirit * Energy explained * More from National Grid * Investors * Suppliers * Pay your bill (US only) © National Grid 2024 Top You accept the use of cookies by continuing to browse the site or closing this banner. OK, I agree Read more info