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JUNE 11-13, 2024
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EXPONENTIAL RETAIL GROWTH STARTS HERE
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for growth to discussion of the intersection of physical and digital retail,
you’ll find it here.
INDUSTRY LEADING SPEAKERS
Gain insights on the latest trends and best practices in dynamic keynotes and
breakout sessions. Last year’s speakers included accomplished and diverse
executives from leading brands including Anthropologie, Build-A-Bear, Coach,
Domino’s, DSW, Forever 21, Solo Brands, Walmart and more.
See last year’s agenda →
SCALED RETAILERS & INNOVATIVE TECH COMPANIES
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2024 SPEAKERS
DOUG MACK
Former CEO
Fanatics
ANGELA CLARK
VP of Digital Studio
Patagonia
RYAN FAGAN
VP of Digital
Lowe's
AMBER TURLEY
VP, Omni Convenience & Commerce Partnerships
Sephora
LYNDA PAK
Divisional CIO, Global Brands and Functions
The Estée Lauder Companies
NOAM PARANSKY
Chief Omni and Innovation Officer
Tapestry
DANIELLE SCHMELKIN
CIO
J. Crew
PETER PERNOT-DAY
Head of Strategic Communications, US/UK
Shein
BILLY MAY
CEO
Brooklinen
MARA SIRHAL
Chief Merchant & Brand Officer
Saks off 5th
CLINTON SUH
Head of Ecommerce
On
LINH PETERS
Former CMO
Walgreens
MICHELLE PACYNSKI
VP, Digital Innovation
Ulta Beauty
RICK LOCKTON
SVP eCommerce Omnichannel & Master Data
Tractor Supply
AMANDA BOPP
VP North America Marketing & eCommerce
Kate Spade
DEREK YARBOROUGH
CMO
J. Crew
SREE SREEDHARARAJ
CTO
IPSY
ZIA WIGDER
Chief Content Officer
EMARKETER
ALEX GOLDELMAN
CFO
Uniqlo
MELISSA CAMPANELLI
CoFounder
Women in Retail Leadership Circle
KRYSTINA GUSTAFSON
SVP Content
Shoptalk
DOUG JENSEN
SVP Go-to-Market Analytics & Activation and Learning Center of Excellence
Estée Lauder Companies
EMILY HICKEY
Co-Founder & CEO
Chief Detective
GEORGE KHACHATRYAN
Cofounder & CEO
Offerfit
DEANNA BERSHAD
Director of Performance Marketing
Chewy
JILL PAVLOVICH
SVP Digital Shopping Experiences
Albertsons Companies
DAVE FINNEGAN
Head of the Customer Experience Practice
Reach Partners
OLIVER CHEN
Managing Director - Retail, Luxury, New Platforms Sector Head
Cowen
View All Speakers
Tuesday, June 11, 2024 Wednesday, June 12, 2024 Thursday, June 13, 2024
8:00 AM ET
Registration / Discovery Lounge Opens
8:00 AM – 9:00 AM ET
1hr
Networking Breakfast – All Attendees
8:00 AM – 8:50 AM ET
50min
Content Breakfast
8:00 AM – 8:50 AM ET
50min
Breakfast: Trailblazing Women in Retail: Overcoming Obstacles to Achieve
Greatness
LINH PETERS
Former CMOWalgreens
MARA SIRHAL
Chief Merchant & Brand OfficerSaks off 5th
Moderator
MELISSA CAMPANELLI
CoFounderWomen in Retail Leadership Circle
9:00 AM – 9:10 AM ET 10min
Opening Remarks
9:10 AM – 9:30 AM ET
20min
Fanatics: Creating 10x Growth and a Global Brand Through Culture, Agility and
Innovation
DOUG MACK
Former CEOFanatics
9:35 AM – 9:55 AM ET
20min
Keynote: Leveraging AI Across the Customer Journey
GEORGE KHACHATRYAN
Cofounder & CEOOfferfit
9:55 AM – 10:25 AM ET
35min
Break + Brand Bodega
10:25 AM – 10:45 AM ET
20min
Keynote: Omnichannel Excellence: From Brick-and-Mortar to Digital Dominance
JILL PAVLOVICH
SVP Digital Shopping ExperiencesAlbertsons Companies
10:50 AM – 11:20 AM ET
30min
Panel: Winning at Omnichannel in Customer Led World
NOAM PARANSKY
Chief Omni and Innovation OfficerTapestry
AMBER TURLEY
VP, Omni Convenience & Commerce PartnershipsSephora
RYAN FAGAN
VP of DigitalLowe’s
Moderator
KRYSTINA GUSTAFSON
SVP ContentShoptalk
11:20 AM – 12:05 PM ET
45min
Roundtables 1 (Multiple Topics)
11:20 AM – 12:05 PM ET 45min
ZSuite Panel
12:05 PM – 1:20 PM ET
1hr 15min
Networking Lunch
12:05 PM – 12:55 PM ET
50min
Content Lunch Workshop: Cross Channel Marketing
12:05 PM – 12:55 PM ET
50min
Content Lunch Workshop
1:20 PM – 1:40 PM ET
20min
Keynote: Return of the Brand: Unleashing the Full Potential for Growth
1:45 PM – 2:05 PM ET
20min
Keynote: SMS Growth
2:05 PM – 2:45 PM ET
40min
Break + Brand Bodega
2:45 PM – 3:05 PM ET
20min
Breakout Session 1
TRACK A AI in Ecommerce Experience
AI in Product Discovery
TRACK B Tech Trends Driving Growth
MACH Architecture
TRACK C Fostering Lasting Loyalty
Unified Messaging: Email / SMS
TRACK D Omnichannel Retail Experiences
Same Day Delivery from Store
TRACK E Elevating Customer Acquisition
Paid Social
3:15 PM – 3:35 PM ET
20min
Breakout Session 2
TRACK A AI in Ecommerce Experience
CRO/Loyalty with Gen AI
TRACK B Tech Trends Driving Growth
Future of Mobile: Apps / Responsive Web
TRACK C Fostering Lasting Loyalty
Customer Loyalty/GenZ
TRACK D Omnichannel Retail Experiences
Personalization Email / Segmentation / Journey Automation
TRACK E Elevating Customer Acquisition
Scaling Retail Media
3:45 PM – 4:05 PM ET
20min
Breakout Session 3
TRACK A AI in Ecommerce Experience
AI in Onsite Personalization
TRACK B Tech Trends Driving Growth
Unifying Data/Getting Rid of Silos
TRACK C Fostering Lasting Loyalty
Personalized Marketing
TRACK D Omnichannel Retail Experiences
Clicks Meet Bricks: Connecting the Consumer Across All Touchpoints
TRACK E Elevating Customer Acquisition
Search Marketing
4:15 PM – 4:35 PM ET
20min
Breakout Session 4
TRACK A AI in Ecommerce Experience
Gen AI Product Expert Chat Bots
TRACK B Tech Trends Driving Growth
The Art of the Deal: From Building a Business Case to Vendor Negotiations
TRACK C Fostering Lasting Loyalty
Next Level Loyalty with Store Cards
TRACK D Omnichannel Retail Experiences
SFS, BOPIS, BORIS – Making the Case
TRACK E Elevating Customer Acquisition
TikTok Shop or UGC Content
4:35 PM – 5:05 PM ET
30min
Break + Brand Bodega
5:05 PM – 5:35 PM ET
30min
Panel: Driving Ecommerce Growth with Full-Funnel Marketing and Measurement
BILLY MAY
CEOBrooklinen
DOUG JENSEN
SVP Go-to-Market Analytics & Activation and Learning Center of ExcellenceEstée
Lauder Companies
Moderator
EMILY HICKEY
Co-Founder & CEOChief Detective
5:40 PM – 6:00 PM ET
20min
Keynote Unlocking Growth Potential: How to Win CFOs Over to Marketing and
Ecommerce Investments
ALEX GOLDELMAN
CFOUniqlo
6:00 PM – 6:45 PM ET
45min
Exhibit Hall Drink
7:00 PM – 9:30 PM ET
2hr 30min
CommerceNext VIP Dinners
8:00 AM ET
Registration / Discovery Lounge Opens
8:00 AM – 9:00 AM ET
1hr
Networking Breakfast – All Attendees
8:00 AM – 8:50 AM ET
50min
Content Breakfast
8:00 AM – 8:50 AM ET
50min
Content Breakfast
9:00 AM – 9:10 AM ET
10min
Opening Remarks
9:10 AM – 9:30 AM ET
20min
Opening Keynote: Crafting Organizational Design for Accelerated Digital
Transformation
RICK LOCKTON
SVP eCommerce Omnichannel & Master DataTractor Supply
9:35 AM – 10:05 AM ET
30min
Panel: Designing Loyalty Experiences that Cultivate Customer Devotion
ANGELA CLARK
VP of Digital StudioPatagonia
10:05 AM – 10:35 AM ET
30min
Break + Brand Bodega
10:35 AM – 10:55 AM ET
20min
Marketing Keynote
11:00 AM – 11:30 AM ET
30min
Panel: Unveiling Innovative Strategies for New Customer Growth in 2024
CLINTON SUH
Head of EcommerceOn
AMANDA BOPP
VP North America Marketing & eCommerceKate Spade
DEANNA BERSHAD
Director of Performance MarketingChewy
11:30 AM – 12:15 PM ET
45min
Roundtables (Multiple Topics)
11:30 AM – 12:15 PM ET
45min
ZSuite Panel
12:15 PM – 1:30 PM ET
1hr 15min
Networking Lunch
12:15 PM – 1:05 PM ET
50min
Content Lunch Workshop: Importance of OMS
12:15 PM – 1:05 PM ET
50min
Content Lunch Workshop
1:30 PM – 1:50 PM ET
20min
Keynote: Harmony in the C-Suite: Bridging the Gap Between CIOs and CMOs for
Digital Success
DANIELLE SCHMELKIN
CIOJ. Crew
DEREK YARBROUGH
Chief Marketing OfficerJ.Crew
1:55 PM – 2:15 PM ET
20min
Keynote: Composable Commerce
2:15 PM – 2:55 PM ET
40min
Break + Brand Bodega
2:55 PM – 3:15 PM ET
20min
Breakout Session 1
TRACK A Modernizing Traditional Marketing
Programatic Direct Mail
Addressability
TRACK B AI in Marketing
Convert Anonymous Web Traffic in Privacy-First World
TRACK C Mastering Informed Decision-Making
Monetizing Data Insights
TRACK D Conversion Rate Optimization Unleashed
Checkout Optimization
3:25 PM – 3:45 PM ET
20min
Breakout Session 2
TRACK A Modernizing Traditional Marketing
CTV Linear & Advertising Research
TRACK B AI in Marketing
Cookieless Targeting with AI
TRACK C Mastering Informed Decision-Making
Personalization Email / Segmentation / Journey Automation with AI
TRACK D Conversion Rate Optimization Unleashed
Conversational Commerce / Customer Service
3:55 PM – 4:15 PM ET
20min
Breakout Session 3
TRACK A Modernizing Traditional Marketing
Podcast Marketing
TRACK B AI in Marketing
Orchestrating Cross-Channel Marketing with AI
TRACK C Mastering Informed Decision-Making
Using Data to Understand Customers and Drive Loyalty
TRACK D Conversion Rate Optimization Unleashed
Mastering CRO
4:25 PM – 4:45 PM ET
20min
Breakout Session 4
TRACK A Modernizing Traditional Marketing
Streaming TV / Linear
TRACK B AI in Marketing
AI-Based Creative Pesonalization
TRACK C Mastering Informed Decision-Making
Attribution and Measurement
TRACK D Conversion Rate Optimization Unleashed
Tactical Talks – New Strategies CRO
4:45 PM – 5:15 PM ET
30min
Break
5:15 PM – 5:25 PM ET
20min
Prize Drawing
Location: Main Stage
5:25 PM – 5:55 PM ET
30min
The CommerceNextys
6:30 PM – 9:30 PM ET
CommerceNext VIP Dinners & Retail Insiders Party
8:00 AM – 9:00 AM ET
1hr
Networking Breakfast – All Attendees
8:00 AM – 8:50 AM ET
50min
Content Breakfast
9:00 AM – 9:05 AM ET
5min
Opening Remarks
9:05 AM – 9:25 AM ET
20min
Opening Keynote: From Disruption to Transformation: Unveiling the Consumer
Trends Shaping Retail’s Future
9:30 AM – 9:50 AM ET
20min
Keynote: Understanding the Latest Retail Trends for Success in 2024 and Beyond
9:55 AM – 10:25 AM ET
30min
Panel: Navigating the Digital Frontier: Strategic Insights on Tech Investments
SREE SREEDHARARAJ
CTOIPSY
LYNDA PAK
Divisional CIO, Global Brands and FunctionsThe Estée Lauder Companies
MICHELLE PACYNSKI
VP, Digital InnovationUlta Beauty
Moderator
ZIA WIGDER
Chief Content OfficerEMARKETER
10:25 AM – 10:45 AM ET
20min
Break
10:45 AM – 11:15 AM ET
30min
Breakout Session 1
TRACK A Retention Intensive
Mastering Customer Segmentation
TRACK B Ecommerce Intensive
Composable Commerce
TRACK C Marketing Intensive
Making the Most of Customer Data in Marketing
11:20 AM – 11:50 AM ET
30min
Breakout Session 2
TRACK A Retention Intensive
Tactical Talks – Key Elements of a Loyalty Program
TRACK B Ecommerce Intensive
Platform Deep Dive
TRACK C Marketing Intensive
Optimizing Creative for Social Commerce
11:55 AM – 12:25 PM ET
30min
Breakout Session 3
TRACK A Retention Intensive
Reactivating Lapsed Customers
TRACK B Ecommerce Intensive
Platform Deep Dive
TRACK C Marketing Intensive
Attribution Deep Dive
12:25 PM – 1:25 PM ET
1hr
Networking Lunch
12:25 PM – 1:25 PM ET
1hr
Content Lunch Workshop
1:25 PM – 1:45 PM ET
20min
Keynote: Mastering the Art of Building Billion-Dollar Brands: SHEIN Disrupt Case
Study
PETER PERNOT-DAY
Head of Strategic Communications, US/UKShein
OLIVER CHEN
Managing Director – Retail, Luxury, New Platforms Sector HeadCowen
1:45 PM – 1:50 PM ET
5min
Closing Remarks
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year. They have such informational panels, they get high quality retail
executives together and they have created a really condensed and beautiful
community of people that are willing to share and be transparent with one
another."
Jenna Flateman Posner CDO Solo Brands
"It was such a great forum for us to share our ideas with amazing marketing
execs. The awards ceremony was great too as I got to see how excited the winners
were."
Winnie Park CEO Forever 21
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