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 * eBIKES
   
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 * ACCESSORIES
   
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EBIKES

Model
Category
All eBikes

NEW: XPedition 2.0

XP 3.0

XPress

NEW: XPeak 2.0

XP Lite 2.0

XP Trike

Lectric ONE

Commute

Cruiser

Off Road

Cargo

Trike

Folding

Step-Through

Fat Tire

Lightweight

Deals on eBikes →

Compare eBike Models →


ACCESSORIES

by Category
by Model
All Accessories

Holiday Sale

eBike Upgrades

Upgraded Seating

Baskets & Cargo

Helmets

Vehicle Racks

Batteries & Parts

Merchandise

XP 3.0 Accessories

XP Step-Thru 3.0 Accessories

XP Lite Accessories

XPeak Accessories

XPress Accessories

XPedition Accessories

XP Trike Accessories

Lectric ONE Accessories

Save 30% on Batteries →

Shop Gift Guide →


HOLIDAY SALE


GIFT GUIDE


REVIEWS


COMPARE


DISCOVER

 * Best Sellers
 * eBike Quiz
 * Livin' Lectric Blog
 * Test Ride
 * Phoenix Showroom
 * About Us
 * Philanthropy


SUPPORT

 * Refer a Friend
 * Contact Us
 * Help Center
 * Service Videos & Tutorials
 * Service Partner Network

Wishlist

Referral Program

1 Year Warranty

Free Shipping

500k+ Happy Riders

Best-Selling eBike in America


 * GIFT GUIDE
 * REVIEWS
 * COMPARE
 * DISCOVER
   
   
   Best Sellers
   
   eBike Quiz
   
   Livin' Lectric Blog
   
   Test Ride
   
   Phoenix Showroom
   
   About Us
   
   Philanthropy

 * SUPPORT
   
   
   Refer a Friend
   
   Contact Us
   
   Help Center
   
   Service Videos & Tutorials
   
   Service Partner Network




LECTRIC EBIKES MANUFACTURER'S WARRANTY

Warranty

LECTRIC EBIKES WARRANTS TO THE ORIGINAL REGISTERED PURCHASER THAT LECTRIC eBIKES
SHALL BE FREE FROM ALL DEFECTS IN MATERIAL AND WORKMANSHIP FOR A PERIOD OF ONE
YEAR FROM THE DATE OF DELIVERY.

DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES: THE ORIGINAL REGISTERED
PURCHASER OF THIS BIKE, SUBSEQUENT OWNERS AND ALL OTHER INTENDED AND UNINTENDED
USERS OF THIS BIKE, SHALL NOT BE ENTITLED TO RECOVER FROM LECTRIC eBIKES ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES. THERE IS NO WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. The warranty is non-transferable and only
applies to the original owner. This warranty gives you specific rights and
purchasers may also have other rights, which may vary from state to state.
Damage caused by failing to follow instructions in the manual, acts of God,
accident, misuse, neglect, abuse, commercial use, alterations, modification,
improper assembly, installation of parts or accessories not originally intended
or compatible with the Lectric eBike as sold, operator error, water damage,
extreme riding, stunt riding, or improper follow-up maintenance is not covered
under this warranty. Warranty parts will only be shipped within the continental
United States and Canada.

Parts covered by the warranty: frame, forks, stem, handlebars, headset, seat
post, saddle, brakes (excluding brake pads), lights, bottom bracket, crank set,
pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor,
throttle, controller, wiring harness, display (excluding damage due to water),
kickstand, and hardware. The battery warranty does not include damage from power
surges, use of 3rd party charger, improper maintenance or other such misuse,
normal wear, or water damage (including rust).

Accessories sold on lectricebikes.com are not covered under warranty.

Stolen bikes are not covered under warranty.

Necessary precautions must be taken to ensure the bike and battery are not
exposed to severe weather conditions. Exposure to very wet, hot, or cold
conditions may void the warranty.

We will replace any parts deemed to have been damaged during shipping. Shipping
damage must be reported to Lectric eBikes within 14 days of shipment arrival.
This applies to all products including bikes and accessories.

You will NOT be refunded as compensation for your time or efforts replacing
damaged parts.

Replacement parts will not be sent until photographic evidence has been provided
to Lectric eBikes. Lectric eBikes may request additional documentation (such as
video) to assist with accurately diagnosing the problem and processing the
warranty claim.

Most warranty parts are fulfilled 1-10 business days after the request is put
into our system by a customer service representative. Warranty parts are sent
using USPS First Class, UPS Ground, FedEx Express, or FedEx Ground depending on
the size of the part. Warranty parts will not be expedited.

Items including the chain or belt, tires, wheels, rims, tubes, battery handle,
reflectors, brake rotors, brake pads, cables and housings, grips, and spokes are
considered wear items. These items wear down with normal use and are not covered
under warranty. You are responsible for replacing and maintaining these wear
items.

Any unauthorized alterations or repairs are not covered and may void this
warranty.

For warranty services, please contact Lectric eBikes online support by email at
contact@lectricebikes.com. Bikes or parts returned without proper documentation
may result in delayed service or denied warranty coverage. Warranty return
shipping costs along with duties and taxes are the responsibility of the
claimant. All unauthorized returns will be refused.

Note that your insurance policies may not provide coverage for accidents
involving Lectric eBikes. To determine if coverage is provided, you should
contact your insurance company or agent. Damage as a result of an accident is
not covered under this warranty, and Lectric eBikes is not responsible for
repair or replacement of damaged bikes or parts.

Lectric eBikes reserves the right to change its warranty at any time and without
notice.

Any action, lawsuit, or other proceeding, under this warranty or otherwise
related to the bike must be commenced within ninety (90) days after expiration
of the one-year warranty period.

THIS WARRANTY GIVES THE ORIGINAL REGISTERED PURCHASER SPECIFIC LEGAL RIGHTS AND
YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.




SHOP

 * All eBikes
 * Best Sellers
 * eBikes by Category
 * ONE Commuter eBike
 * Accessories
 * Sales
 * eBike Quiz
 * Compare Models
 * FAQ
 * Showroom
 * Rent or Test Ride


SUPPORT

 * Help Docs
 * Service Network
 * Contact Us
 * Refer a Friend
 * Warranty
 * Return Policy
 * Shipping Policy
 * Terms of Service
 * Privacy Policy
 * Military Discount
 * Recalls


COMPANY

 * About Us
 * Philanthropy
 * Careers
 * Blog
 * Photo Contest
 * Dealer Opportunities
 * Minnesota Rebate
 * Colorado Rebate
 * VIP Award Program
 * Accessibility


CONNECT

 * Facebook
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 * YouTube
 * TikTok
 * Twitter

Email: contact@lectricebikes.com

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