transportnsw.info Open in urlscan Pro
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ALERT

A reduced timetable is in place due to COVID-19-related staff impacts. Plan
ahead, allow extra travel time, wear a face mask and sit or stand where you see
a green dot. See the latest information. See the latest travel information.
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ALERT

From 6-21 February, due to industrial action, significant delays and
cancellations are expected on some Sydney Trains, NSW TrainLink Intercity and
Regional train services. Some regional trains may be replaced by coaches. Find
out more.
Close banner


ALERT

A reduced timetable is in place due to COVID-19-related staff impacts. Plan
ahead, allow extra travel time, wear a face mask and sit or stand where you see
a green dot. See the latest information. See the latest travel information.
Close banner


ALERT

From 6-21 February, due to industrial action, significant delays and
cancellations are expected on some Sydney Trains, NSW TrainLink Intercity and
Regional train services. Some regional trains may be replaced by coaches. Find
out more.
Close banner

 1. Home
 2. Tickets and Opal
 3. Opal

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OPAL OPAL


VIEW OPAL CARD ACTIVITY

Username or email *
A username or email is required.
Forgot username? Click here if you have forgotten your username
Password *
A password is required.
Forgot password?Click here if you have forgotten your password
Log in
Not registered?
Create account
Use your Opal card number Click here to log in with Opal card number

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 * opal-top-up
   
   Top up
   
   Plan ahead or top up online

 * opal-black
   
   Get an Opal card
   
   Find out more about getting an Opal card

 * contactless
   
   Contactless payments
   
   Use a credit or debit card or linked device for adult Opal fares and benefits

 * opal-transaction-history
   
   Opal terms of use
   
   Understand your responsibilities

 * about
   
   Opal privacy policy
   
   How we handle your information

 * travel-info
   
   Fares
   
   Find out about fares and ways to pay

Opal is the smartcard ticketing system used to pay for travel on public
transport in Sydney, the Blue Mountains, Central Coast, the Hunter and the
Illawarra. Add value before you travel and tap on and off to pay your fare.


OPAL OR CONTACTLESS?

Opal cards or contactless payment and other ways to pay for your travel.

 * Get an Opal card

 * Opal card types

 * Ways for visitors to pay

 * Contactless payments

 * Opal single tickets

 * Opal on private services

 * Transport Connect on select services


MANAGE YOUR OPAL CARD

Register your card, activate a new card, check your balance, block lost or
stolen Opal cards.

 * I have an unregistered Opal card

 * Activate an Opal card

 * Check your balance and activity

 * Protect your personal information

 * Block Opal card and transfer balance


OPAL FARES

Use an Opal card or pay with a credit card, debit card or linked device for
Adult Opal fares and benefits.

 * Adult Opal or contactless fares

 * Child Opal fares

 * Senior and pensioner Opal fares

 * Concession Opal fares

 * How Opal fares are calculated

 * Default fares


ELIGIBILITY AND CONCESSIONS

Concessions are available for eligible customers to travel on public transport
in NSW.

 * Adults

 * School students

 * Children

 * Apprentice and trainees

 * Seniors

 * Pensioners

 * Centrelink customers

 * Asylum seekers

 * People with disabilities

 * Veterans and War Widow/ers


OPAL SUPPORT AND CUSTOMER CARE

How to get a refund or replace your Opal card.

 * Report your card lost or stolen

 * Opal refunds and fare adjustments

 * Help in other languages

 * Opal terms of use

 * Opal privacy policy


TAPPING ON AND OFF

Tap on and tap off for every trip

 * Tapping on and tapping off


TRANSPORT NEWS


EMPLOYEE OPAL CARDS ARE CHANGING


OPAL OPAL THURSDAY 16 DECEMBER 2021

A new blue Employee Opal card was introduced in June 2021 and has replaced the
grey Employee card. The replacement card program is almost finished and most
employees have received their new blue Employee Opal card.


OPAL FARE CHANGES FROM 5 JULY


OPAL OPAL WEDNESDAY 02 JUNE 2021

As of Monday 5 July, Opal fares will increase in line inflation expectations.


TOP UP OPAL WITH AMEX AND JCB


OPAL OPAL THURSDAY 22 APRIL 2021

Now you can top up online and in the Opal Travel app with American Express and
JCB Cards.


THANK YOU TO OUR HONEST CUSTOMERS


OPAL OPAL METRO METRO TRAIN TRAIN BUS BUS FERRY FERRY LIGHT RAIL LIGHTRAIL
THURSDAY 22 APRIL 2021

Transport officers are deployed across our services, checking tickets. If you
don't have a valid ticket and you may be fined. We know that most people do the
right thing so we are saying thank you to our honest customers.


SCHOOL STUDENTS TO TRIAL OPAL FRICTIONLESS TICKETING


OPAL OPAL MONDAY 01 FEBRUARY 2021

High school students in Sydney’s south west will be the first in greater Sydney
to trial a new frictionless ticketing system on their local buses.


PARK&RIDE PREBOOK ASHFIELD CAR SPACES


OPAL OPAL DRIVE DRIVE FRIDAY 15 JANUARY 2021

From February 2021 a new trial will allow you to prebook a parking space at
Park&Ride Ashfield so you can connect to public transport at the time that suits
you.


COVID SAFE TRAVEL NOTIFICATIONS ON OPAL TRAVEL APP


OPAL OPAL METRO METRO TRAIN TRAIN TUESDAY 17 NOVEMBER 2020

COVID Safe Travel Notifications are a world first innovation providing advanced
personalised alerts for physical distancing on trains and Metro, all without
having to plan a trip.


IMPROVED TRIP PLANNING ON THE OPAL TRAVEL APP


OPAL OPAL WEDNESDAY 21 OCTOBER 2020

New functionality in the Opal Travel app allows for easier access to real-time
information on all upcoming services leaving from a selected station, stop or
wharf.


CHANGES TO SCHOOL STUDENT CONCESSION CARDS


OPAL OPAL METRO METRO TRAIN TRAIN BUS BUS FERRY FERRY LIGHT RAIL LIGHTRAIL
TUESDAY 13 OCTOBER 2020

Eligible students 16 years old or older will be able to apply for the Transport
Concession Entitlement Card.


INCREASED SERVICES FOR TRAINS AND BUSES


OPAL OPAL TRAIN TRAIN BUS BUS MONDAY 01 JUNE 2020

Extra services will be added to the public transport network across Sydney to
temporarily increase capacity for physical distancing and provide more travel
options.


PARK&RIDE CAR PARK AVAILABILITY IN REAL-TIME


OPAL OPAL DRIVE DRIVE MONDAY 13 APRIL 2020

See how many vacant car parking spaces are available in select Transport
Park&Ride car parks in Sydney under a new trial.


5 QUICK TIPS FOR USING CONTACTLESS PAYMENTS


OPAL OPAL MONDAY 28 OCTOBER 2019

Five tips that will make it easier to pay for your travel using your American
Express, Mastercard or Visa credit or debit card or linked device.

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ABOUT US ABOUT US

 * About this site
 * News
 * Site accessibility
 * Map copyright
 * For developers and site owners
 * Conditions of using this site
 * Jobs in Transport
 * Privacy statement
 * Opal terms of use
 * Opal privacy policy


HELP HELP

 * Help using this site
 * Trip Planner help
 * Key to icons and line colours


CONTACTS CONTACTS

 * Contact us
 * Transport operators
 * School bus operators
 * Lost property
 * Feedback, questions and complaints
 * Regional booking enquiries
 * Customer information locations

© Transport for NSW

Transport for NSW acknowledges the traditional owners and custodians of the
land, and respects Elders past, present and future.




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