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* Our Framework * myITprocess™MSP Software * Establish IT Standards * Create Alignment * Develop Strategic Reports * TruPeer™MSP Peer Learning * Pricing * Client Success * Resources * Blog * Events * Resource Center * Peer and Coaching Groups * About Us Skip to content Request Demo Login * TruMethods Portal * myITprocess™ TruMethods The Leader in MSP Training and Solutions * Our Framework * myITprocess™MSP Software * Establish IT Standards * Create Alignment * Develop Strategic Reports * TruPeer™MSP Peer Learning * Pricing * Client Success * Resources * Blog * Events * Resource Center * Peer and Coaching Groups * About Us TERMS OF SERVICE ACCEPTANCE OF TERMS By using the TruMethods program members portal, TruMethods members app, and/or myITprocess software tool (“Services”), all services of TruMethods, you are agreeing to be bound by the following terms and conditions (“Terms of Service”), including any subsequent changes or modifications to them. If you do not agree to these Terms or to our Privacy Policy, please do not subscribe to our Services. ACCOUNTS, PASSWORDS, AND SECURITY You must be a registered user to access the Service. You are responsible for keeping your password secure. You will be solely responsible and liable for any activity that occurs under your user name. APPROPRIATE PRACTICES TruMethods reserves the right to terminate any account that it finds in violation of its Terms of Use without refund. FEES TruMethods will not issue a refund for unused service at any time. Recurring monthly billing is set at the time of purchase. The service will renew indefinitely until explicitly canceled by the user. Services receipts are transmitted automatically upon each renewal. CANCELLATION OF SERVICE Cancellation must be issued for the Service by emailingsupport@trumethods.com. Any cancellation issued must be done seven (7) days prior to the end of the monthly renewal to allow for adequate processing time. You can cancel at any time but refunds will not be issued. CHARGEBACK/REFUND POLICY TruMethods will not, under any circumstances, issue refunds for any cancellation. If you have a question about charges made to your account, please immediately emailsupport@trumethods.com. If the charges were made in error, we will credit your credit card for the appropriate amount. TruMethods has a zero tolerance policy for chargebacks. Any member who disputes a credit card payment that is found to be valid will be permanently banned from use of TruMethods Services. Any cost associated with a chargeback defense will be sent to collections. If our collection efforts fail, unpaid debts will be reported to all available credit reporting agencies. NO WARRANTIES OR REPRESENTATIONS You understand and agree that the Service is provided “as is” and TruMethods expressly disclaim all warranties of any kind, express or implied. TERMINATION OF SERVICE We reserve the right to terminate your account at any time. You also have the option of canceling your account at any time without penalty. In the event of cancellation, your account will not be guaranteed that data will reside. INTELLECTUAL PROPERTY TruMethods claims no intellectual property rights over the data you provide to Service. You acknowledge that TruMethods owns all right, title and interest in and to the Service, including without limitation all intellectual property rights, and such rights are protected by U.S. and international intellectual property laws. You agree that you will not copy, reproduce, alter, modify, or create derivative works from the Service. You also agree that you will not download, distribute or disseminate TruMethods content to anyone not currently a subscriber to TruMethods or its programs. NON-SOLICITATION You are prohibited from soliciting TruMethods clients or members, directly or indirectly, for your benefit, the benefit of your company or behalf of any company that you have personal contact. If you or anyone in your organization are found to be in violation of this non-solicitation agreement, TruMethods will permanently cancel your membership for any and all services. CONDITIONS We may modify or terminate our services at any time, for any reason, and without notice. We reserve the right to modify these Terms of Service at any time with notice. Users with questions about this Agreement may contact TruMethods atsupport@trumethods.com. * Our Framework * MSP Training * MSP Software * Client Success * About Us * Blog * Events * Resource Center * Pricing * Powered Services Pro Login * myITprocess™ Login * My Membership Benefits * Contact Us TruMethods 66 EAST MAIN STREET SUITE H MOORESTOWN, NJ 08057 © 2023 TruMethods © 2023 TruMethods Privacy Statement | Website Terms of Use | Edit Cookies Settings | TruPeer Membership Agreement YOUR COOKIE OPTIONS By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept All Cookies Edit Cookies Settings PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information about your privacy Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. 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