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 * Our Framework
 * myITprocess™MSP Software
   * Establish IT Standards
   * Create Alignment
   * Develop Strategic Reports
 * TruPeer™MSP Peer Learning
 * Pricing
 * Client Success
 * Resources
   * Blog
   * Events
   * Resource Center
   * Peer and Coaching Groups
 * About Us

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 * TruMethods Portal
 * myITprocess™

TruMethods

The Leader in MSP Training and Solutions

 * Our Framework
 * myITprocess™MSP Software
   * Establish IT Standards
   * Create Alignment
   * Develop Strategic Reports
 * TruPeer™MSP Peer Learning
 * Pricing
 * Client Success
 * Resources
   * Blog
   * Events
   * Resource Center
   * Peer and Coaching Groups
 * About Us


TERMS OF SERVICE


ACCEPTANCE OF TERMS

By using the TruMethods program members portal, TruMethods members app,  and/or
myITprocess software tool (“Services”), all services of TruMethods, you are
agreeing to be bound by the following terms and conditions (“Terms of Service”),
including any subsequent changes or modifications to them.  If you do not agree
to these Terms or to our Privacy Policy, please do not subscribe to our
Services.


ACCOUNTS, PASSWORDS, AND SECURITY

You must be a registered user to access the Service.  You are responsible for
keeping your password secure.  You will be solely responsible and liable for any
activity that occurs under your user name.


APPROPRIATE PRACTICES

TruMethods reserves the right to terminate any account that it finds in
violation of its Terms of Use without refund.


FEES

TruMethods will not issue a refund for unused service at any time.  Recurring
monthly billing is set at the time of purchase.  The service will renew
indefinitely until explicitly canceled by the user.  Services receipts are
transmitted automatically upon each renewal.  


CANCELLATION OF SERVICE

Cancellation must be issued for the Service by emailingsupport@trumethods.com.
 Any cancellation issued must be done seven (7) days prior to the end of the
monthly renewal to allow for adequate processing time.  You can cancel at any
time but refunds will not be issued.


CHARGEBACK/REFUND POLICY

TruMethods will not, under any circumstances, issue refunds for any
cancellation.  If you have a question about charges made to your account, please
immediately emailsupport@trumethods.com.

If the charges were made in error, we will credit your credit card for the
appropriate amount.  TruMethods has a zero tolerance policy for chargebacks.
 Any member who disputes a credit card payment that is found to be valid will be
permanently banned from use of TruMethods Services.  Any cost associated with a
chargeback defense will be sent to collections.  If our collection efforts fail,
unpaid debts will be reported to all available credit reporting agencies.


NO WARRANTIES OR REPRESENTATIONS

You understand and agree that the Service is provided “as is” and TruMethods
expressly disclaim all warranties of any kind, express or implied.  


TERMINATION OF SERVICE

We reserve the right to terminate your account at any time.  You also have the
option of canceling your account at any time without penalty.  In the event of
cancellation, your account will not be guaranteed that data will reside.


INTELLECTUAL PROPERTY

TruMethods claims no intellectual property rights over the data you provide to
Service.  You acknowledge that TruMethods owns all right, title and interest in
and to the Service, including without limitation all intellectual property
rights, and such rights are protected by U.S. and international intellectual
property laws.  You agree that you will not copy, reproduce, alter, modify, or
create derivative works from the Service.  You also agree that you will not
download, distribute or disseminate TruMethods content to anyone not currently a
subscriber to TruMethods or its programs.


NON-SOLICITATION

You are prohibited from soliciting TruMethods clients or members, directly or
indirectly, for your benefit, the benefit of your company or behalf of any
company that you have personal contact.  If you or anyone in your organization
are found to be in violation of this non-solicitation agreement, TruMethods
will permanently cancel your membership for any and all services.


CONDITIONS

We may modify or terminate our services at any time, for any reason, and without
notice.  We reserve the right to modify these Terms of Service at any time with
notice.  Users with questions about this Agreement may contact TruMethods
atsupport@trumethods.com.

 * Our Framework
 * MSP Training
 * MSP Software
 * Client Success
 * About Us
 * Blog

 * Events
 * Resource Center
 * Pricing
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 * myITprocess™ Login
 * My Membership Benefits
 * Contact Us

TruMethods


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MOORESTOWN, NJ 08057



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