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Ticket sales end soon
Feb 01


THE HYPER-PERSONAL TOUCH: BESPOKE ENGAGEMENT FOR 2023 AND BEYOND

A TEN private dinner combining structured business discussion with networking
over fine food and wine. By invitation only, no fee to attend.

By TEN
57 followers

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WHEN AND WHERE


DATE AND TIME

Wed, 1 February 2023, 18:30 – 22:00 GMT


LOCATION

The Langham, London 1C Portland Place London W1B 1JA United Kingdom

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MAP AND DIRECTIONS

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KartendatenKartendaten © 2023
Kartendaten © 2023

500 m 

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ABOUT THIS EVENT

 * 3 hours 30 minutes
 * Mobile eTicket

...motivate, predict, retain: bespoke engagement for 2023 and beyond...

Customer demand patterns are changing: new priorities, new ways of engaging, a
whole new whole customer lifecycle. Given that bespoke, quality engagement
motivates customers, nurtures relationships, boosts loyalty, drives advocacy and
grows your brand, what's the secret to delivering hyper-personalised customer
experiences that make you stand out from the crowd?

Quality at scale

The customer journey is increasingly complex. Quality, not quantity, is the key
to getting them from A to B – timely, personalised experiences that cut through
the digital noise. How do you say what you need to say to acquire, engage and
retain your customers now and in the future?

Knowing what your customer wants

As customer behaviour continues to change, accelerated digitisation and
motivational hyper-personalisation will be required to thrive. If you are to
offer the best personalised experiences, being set up to get a unified, 360°
view that lets you plot changes in customer behaviour and respond at speed and
scale is key. What do you need to do to know your customer in 2023 and beyond?

Conducting the orchestra

Today’s customer expects the best experience in every interaction. To motivate
customers throughout the lifecycle, you need data that allows patterns to be
recognised and tells you what they want at any given moment. This is the realm
of predictive analytics and personalised generative AI. How can the right
platform ensure you can orchestrate the whole digital lifecycle and predict the
right message to motivate the right person at the right time, every time?

Join us to exchange opinions and ideas with like-minded leaders approaching
shared challenges.

Combining structured business discussion with free-form networking over fine
food and wine, the event will be independently facilitated and will leave you
with fresh insights, robust practical examples and powerful new connections.




ABOUT THE ORGANISER

Organised by
TEN
57 followers

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Guests go away with robust practical examples, fresh insights and powerful new
connections.

Organiser website


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