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Corporate Investor
 * Products
   Contact Center
   
   
   AVAYA EXPERIENCE PLATFORM
   
   Connect your employees to your customers across the channels they use most.
   
   Hybrid Cloud
   
   
   AVAYA ENTERPRISE CLOUD
   
   Find a cloud that’s flexible, secure, and entirely dedicated to your
   organization.
   
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   Call, meet, message, and more—all in one app.
   
   
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   Connect people, tasks, tools, and more in a customizable app built for
   immersive collaboration.
   
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   Automate and personalize business processes with prebuilt or customized apps.
   
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   Explore our complete portfolio of devices for individuals and conference
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   touchpoint.
   
   
   REMOTE CONTACT CENTER
   
   Help your contact center run smoothly, no matter where your employees are.
   
   Industry
   
   
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Corporate Investor


YOU CAN INNOVATE WITHOUT DISRUPTION




YOU CAN INNOVATE WITHOUT DISRUPTION




KEEP WHAT’S WORKING—ADD WHAT’S NEEDED

Modernize your customer experience. With Avaya, maintain your existing contact
center while incorporating new cloud capabilities like digital channels, AI,
workflow automation, and more.

See how



DELIVER EXPERIENCES THAT MATTER



Become known for effortless experiences. When customers connect, make it easy,
satisfying, and personalized. With AI, actionable insights, and empowered teams,
you can move faster, route seamlessly, and shape outcomes.



Avaya Experience Platform


Optimize for efficiency

Boost cost savings

Empower staff with knowledge

Expand customer touchpoints

Offer convenient self-service

Personalize customer experiences

Drive greater customer loyalty




EACH CONNECTION BUILDS A RELATIONSHIP



Meet people on the touchpoints they use, quickly bring in experts, adapt
responses to match mood and need. Unlock the value in your customer data—see
patterns that show how to be more agile and responsive.







OUR CUSTOMERS ARE DOING GREAT THINGS


See all success stories



WANT TO LEARN MORE?

Search by keyword or pose a question to delve deeper. Or choose a topic we
recommend for broader knowledge about Avaya innovation and solutions.


Search

Adding automation to your contact center



Creating better experiences for both customers and staff



Understanding CCaaS—Contact Center as a Service



Learn what's new at Avaya





LET OUR EXPERIENCE WORK FOR YOU

20+

Years creating great communications experiences

90K+

Customers spanning 190 countries

#1

Global leader in contact center solutions

4,300

Patents worldwide

8K+

Channel partners and agents globally



AVAYA VIDEOS

Find videos by topic or just browse what's hot. Interviews, overviews, case
studies, more. 

Watch now

AVAYA BLOGS

Get to know Avaya. Insights on customer experience, AI, collaboration, digital.

Read now

AVAYA SUCCESS STORIES

See the inspiring ways companies are using Avaya to change the world of work.

Browse now

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