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Text Content

SIMONÉ DEYZEL


SIMONÉ DEYZEL


SIMONÉ DEYZEL

 * Home
 * About Me
 * Resume
 * Toolbox
 * Contact

 * 
 * 
 * 
 * 
 * 

2024 © Simoné Deyzel.
All Rights Reserved.






SIMONÉ DEYZEL

I am Business Analyst Data Privacy Consultant SharePoint Developer Business
Systems Analyst ITSM Consultant






ABOUT ME.


BUSINESS SYSTEMS ANALYST

Simoné Deyzel is a highly skilled Business Systems Analyst with 17 years of
experience in the IT industry across many sectors. With experience in diverse
industries and a commitment to continuous learning, Simoné brings a wealth of
knowledge and expertise to the table.

Her key skills include business analysis, process improvement, and data privacy
and protection consulting. She has successfully led and implemented various
projects, resulting in improved efficiency and effectiveness. Simoné holds
Certificates in Business Systems Analysis and Data Privacy and Protection from
the University of Cape Town and has completed additional courses in IT Service
Management and General Management. She is seeking opportunities that allow her
to utilize her skills and contribute to the success of organizations.

Simoné's accomplishments and experience with specific tools and technologies
make her a valuable asset in the field of business systems analysis.




PERSONAL INFORMATION

 * Name Simoné Deyzel
 * Residence Porto, Portugal
 * Email sim@simone-deyzel.com
 * Phone (+351) 915 529 702
 * Languages English, Afrikaans

Download Resume


CORE SKILLSET

BUSINESS ANALYSIS

Complex requirements mapping and process optimisation

DATA PRIVACY CONSULTING

Protection of Personal Information Act (South Africa) and limited GDPR
consulting

SHAREPOINT DEVELOPMENT

Intermediate SharePoint Development skill

IT SERVICE MANAGEMENT

ITIL Governance, process and workflow optimisation


CERTIFICATIONS

‹›



TESTIMONIALS

I've had the privilege of working with Simoné for the last three and a half
years. During this time, she has shown herself to be a person of impeccable
character and integrity. When Simoné says she will do something, you can be sure
it will be done, and done well. She is meticulous, articulate, and an astute
observer. She operated in several capacities within our organization in addition
to her official role as the Team Lead for Process and Collaboration. Simoné is
as comfortable presenting to clients as she is mentoring junior team members,
and she excels at both. Her contributions to our company included leading the
digital transformation of clients, taking ownership of several aspects of our
digital marketing strategy, producing content for this journey, as well as
facilitating team-engagement activities, especially during the COVID pandemic
when everyone was working remotely. She became an integral part of our
leadership team and was a trusted colleague to whom many of the team turned to
for support or guidance. Even after the closure of our company, we remained in
contact, and I have had occasion to make use of Simoné's diverse skillset. I
cannot recommend Simoné enough for any role that she considers. I know she will
bring the same energy and talent to your organization as she did to mine.

JOHANN UNGERER

Formerly CEO of Azuro Business Solutions

‹›






MY RESUME.


EXPERIENCE

 * 2024 2022
   
   LEAD CONSULTANT: PROCESS AND COLLABORATION
   
   XCONTENT BUSINESS SOLUTIONS, SOUTH AFRICA
   
   Develop and implement strategies to streamline business processes, resulting
   in increased efficiency and productivity. Collaborate with cross-functional
   teams to identify areas for improvement and implement solutions to enhance
   collaboration and communication. Conduct thorough analysis of existing
   processes and systems, identifying bottlenecks and recommending solutions for
   optimization.

 * 2022 2021
   
   LEAD CONSULTANT: PROCESS AND COLLABORATION
   
   AZURO BUSINESS SOLUTIONS, SOUTH AFRICA
   
   Consult on Data Privacy and Protection guidelines. Implement POPIA compliant
   policies in client environments, guiding clients on the journey toward POPIA
   compliance. Consult on ITSM policy drafting and implementation. Provide
   intermediate SharePoint Online development and support.

 * 2020 2020
   
   SENIOR CONSULTANT: BUSINESS APPLICATIONS
   
   AZURO BUSINESS SOLUTIONS, SOUTH AFRICA
   
   Engaging the customer and stakeholders at various levels to gain an
   understanding of their business needs and define and recommend appropriate
   solutions based on the Microsoft Productivity Suite (inclusive of SharePoint
   the Power Platform and other O365 tools). Customizing relevant productivity
   applications and implementing solutions utilising the full Microsoft
   productivity suite.


EDUCATION

 * 2023 2023
   
   CERTIFICATE BUSINESS SYSTEMS ANALYSIS
   
   UNIVERSITY OF CAPE TOWN, SOUTH AFRICA
   
   In today's rapidly changing world, businesses that fail to embrace technology
   and adapt to new conditions are disadvantaged and may struggle to achieve
   their goals. This has led to an increased demand for professionals who
   recognise the need for change and facilitate the development and
   implementation of process solutions. Business systems analysts play a
   critical role in connecting IT and leadership teams, helping management to
   understand technical solutions, and enabling IT professionals to identify
   organisational goals.

 * 2022 2022
   
   CERTIFICATE DATA PRIVACY AND PROTECTION
   
   UNIVERSITY OF CAPE TOWN, SOUTH AFRICA
   
   Data has become one of the most valuable assets in the business world.
   However, while properly utilised data can hold rich rewards for savvy
   companies, mismanagement can herald disaster. As a result, governments around
   the world have increasingly cast their eye towards data protection and
   privacy, while consumers are better educated than ever about their data
   rights.
   
   In this climate, organisations need professionals who can navigate local and
   international regulations, and who are able to guide data policy design,
   implementation, and monitoring

 * 2021 2021
   
   DYNAMICS 365 FUNDAMENTALS CRM
   
   MICROSOFT, USA
   
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ANALYTICAL SKILLS

BUSINESS REQUIREMENT SPECIFICATIONS

91%

SYSTEM ARCHITECTURE DIAGRAMS

82%

WORKFLOW MAPPING AND OPTIMISATION

94%


GOVERNANCE SKILLS

ITIL

83%

GDPR

75%

POPIA

92%





ANALYST TOOLBOX.

 * All
 * ITSM
 * Data Privacy and Protection
 * Business Analysis

PRIVACY IMPACT ASSESSMENT

Data Privacy and Protection



FUNCTIONAL & NON-FUNCTIONAL REQUIREMENTS

Business Analysis



ITIL MATURITY ASSESSMENT

ITSM



USER EXPERIENCE PERSONAS

Business Analysis



DATA-FLOW DIAGRAM

Business Analysis



SERVICE ASSET AND CONFIGURATION MANAGEMENT

ITSM







CONTACT ME.


LET'S TALK

Name
Email
How can I help you?
Send Message


SIM@SIMONE-DEYZEL.COM

PORTO, PORTUGAL

(+351) 915 529 702