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Text Content

 * Industries
 * Challenges
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Solving the Chaallenges
Solving the Challenges of the 24/7 Workforce

CIRCADIAN’s core technologies and consulting expertise relate to the scheduling,
staffing, training and risk management of our clients’ most vital asset – the
24/7 workforce.

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Night Shift Safety
A Safer More Productive Night Shift

CIRCADIAN® experience and solutions are designed to maintain employee
performance, satisfaction, and production with optimized scheduling.

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MSL
Managing a Shiftwork Lifestyle

Even after 20 years on the job, most shiftworkers do not know how to adjust
their lifestyle to minimize the negative effects of working around the clock.
Training in these areas can be a powerful tool for improving your employees’
physical and psychological well being, increasing morale and effectiveness

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FRMS
Fatigue Risk Management Systems

This is the globally-accepted standard for managing the risk of employee fatigue
in safety-sensitive businesses, with new laws, regulations, and ANSI standards
published regularly requiring companies in a variety of industries to design and
implement an FRMS.

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Shift Scheduling
Shift Scheduling

The largest contributor to risks and costs in 24/7 and shift work operations is
the shift schedule. CIRCADIAN’s experience and processes will help find the
optimal shift scheduling solution.

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THE CIRCADIAN® BLOG:
SHIFTING WORK PERSPECTIVES

We keep employees, managers, and companies up-to-date with the latest news,
reports, and industry updates.


CIRCADIAN® WHITE PAPERS


Download our FREE white papers reporting on of shift scheduling, risk & cost
assessment, fatigue risk management systems, & more


CIRCADIAN® CASE STUDIES

Read our case studies to learn how we helped companies and how our services and
solutions can provide similar results to your company’s workforce.


INDUSTRIES WE SERVE

CIRCADIAN® is the global leader in providing 24/7 workforce performance and
safety solutions for every type of business that operates around the clock.
Since 1983 we have helped to grow the 24/7 economy by working with thousands of
shift work operations.

ENERGY




SERVICES




MINING & METALS




AVIATION




DISCRETE MANUFACTURING




SURFACE TRANSPORTATION




PROCESS MANUFACTURING




HEALTHCARE






TRUSTED PARTNERS AND CLIENTS

BUILDING SUCCESS TOGETHER.




THE CHALLENGES OF THE 24/7 WORKFORCE

Operating outside the traditional 9-to-5 day offers enormous advantages for
businesses and their customers. However, these benefits are not without cost.
The average shiftwork facility is faced with many people-related challenges and
with significant unrecognized risks and costs.

To better understand the types of challenge the 24/7 workforce faces today, and
how it can be creatively addressed, please select a challenge from the menu
below.


THE CHALLENGES OF THE 24/7 WORKFORCE

Operating outside the traditional 9-to-5 day offers enormous advantages for
businesses and their customers. However, these benefits are not without cost.
The average shiftwork facility is faced with many people-related challenges and
with significant unrecognized risks and costs.


Read More
 * Cost Reduction
 * Errors & Accidents
 * Scheduling Shifts
 * Employee Relations
 * 24/7 Utilization
 * Regulatory Burdens


CIRCADIAN’S COMPREHENSIVE STUDY OF OVER FIVE HUNDRED 24/7 FACILITIES HAS SHOWN
THAT WORKING EXTENDED HOURS IS ASSOCIATED WITH ELEVATED EMPLOYEE COSTS COMPARED
TO THE DAYTIME WORKFORCE. THE GOOD NEWS IS MOST OF THESE COSTS ARE READILY
ADDRESSABLE.

ABSENTEEISM
EMPLOYEE TURNOVER
HEALTH CARE
OVERTIME AND STAFFING LEVELS
SAFETY AND LEGAL LIABILITY

More

24/7 operations present special safety challenges, and risks of employee
inattention are increased. Some challenges to be aware of:

FATIGUED EMPLOYEES

NIGHT SHIFT ERRORS

FITNESS FOR DUTY

ACCIDENT LITIGATION

More

People who work shifts and 24/7 schedules care deeply about their work
schedules.

CHOOSING SHIFT SCHEDULES

ADJUSTING TO SHIFTWORK

EDUCATING MANAGERS

REDUCING OR EXPANDING OPERATIONS

More

Employee morale and motivation are key to success in running a 24/7 business.

TRAINING

UNION/LABOR ISSUES

WORK & FAMILY LIFE BALANCE

 

More

The competitive advantages of 168 hour-a-week utilization of facilities and
equipment, or providing seamless 24/7 customer service may seem obvious. But
workload often fluctuates, creating pockets of inefficiency and overload, so
that proportional staffing of 24/7 operations may be needed to maximize
efficiency. Unlike machinery and equipment, people are not naturally designed to
work at night; workforce optimization requires a sophisticated understanding of
how to protect employee performance and morale, health and safety.

CORPORATE SHIFTWORK STRATEGY

EXPANDING TO 7 DAYS

STAFFING LEVELS

 

 

More

The 100-year history of work hours and fatigue regulation, often based on
outdated prescriptive rules, has been a burden for 24/7 businesses. Even worse,
they often fail to address the underlying causes of employee fatigue they were
intended to prevent. CIRCADIAN is an expert at devising creative and
scientifically based strategies to support applications for waivers and
exemptions.

HOURS OF SERVICE

FMLA

WORK HOURS ARBITRATION & LITIGATION

More
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SOLUTIONS

Read More

CIRCADIAN® provides a comprehensive toolbox of 24/7 workforce performance and
safety solutions for businesses that operate around the clock.


SHIFT SCHEDULING

The largest contributor to risks and costs in 24/7 and shiftwork operations is
the shift schedule.

FATIGUE RISK MANAGEMENT SYSTEMS (FRMS)

Fatigue Risk Management Systems (FRMS) are now the globally-accepted standard
for managing the risk of employee fatigue in safety-sensitive businesses.

RISK & COST ASSESSMENT

CIRCADIAN® provides a comprehensive set of tools to evaluate opportunities and
associated risks for 24/7 operations.

PUBLICATIONS & REPORTS

Our award-winning publications will help empower employees and managers at
shiftwork and extended hours operations.

EDUCATION & TRAINING

You cannot drive a 24/7 workforce faster than the skills and knowledge of your
management.

CORPORATE SLEEP PROGRAMS

There is a need to provide sleep education and training for ALL corporate
employees, including those who work “normal” hours.

HUMAN FATIGUE EXPERT WITNESS TESTIMONY

Claims of human fatigue impairment are a rapidly expanding area of accident
litigation requiring expert testimony.

BEST PRACTICES

Competition is global in the 24/7 economy - we can help you track performance
and implement best practices.


NEWS AND VIEWS

FROM THE BLOG


HISTORY OF THE 8-HOUR VS. 12-HOUR SHIFT DEBATE: THE ORIGINS OF THE CLASSIC SHIFT
WORK SCHEDULING ISSUE


Explore the history of shiftwork scheduling! Discover how 8-hour and 12-hour
shifts evolved and learn which might work best for your productivity and
work-life balance. ...
Read More


MEASURING WORKER FATIGUE RISK: 4 REASONS WHY YOUR OPERATION SHOULD BE USING A
BIOMATHEMATICAL FATIGUE RISK MODEL


Biomathematical fatigue risk models enhance workplace safety and productivity.
Explore their benefits and real-world success stories. Click here to learn more!
...
Read More


QUICK TIPS FOR A SAFER ENVIRONMENT - LOOKING BACK ON NATIONAL SAFETY MONTH


Learn how to tackle workplace fatigue and enhance safety with practical tips and
strategies ...
Read More


FIND OUT HOW WE CAN HELP YOU


NO TWO COMPANIES HAVE THE SAME REQUIREMENTS. LET'S DISCUSS YOURS.

You can trust CIRCADIAN® to deliver the solution you need.

Talk to a CIRCADIAN® principal now

INTERESTED IN SHIFTWORK, SCHEDULING & FATIGUE RISK MANAGEMENT BEST PRACTICES?


Subscribe to CIRCADIAN's email list for cutting-edge information, updated
research findings, and easy-to-implement strategies, all tailored to optimize
the health, safety, and performance of your shiftwork and extended hours
operations.

INTERESTED IN SHIFTWORK, SCHEDULING & FATIGUE RISK MANAGEMENT BEST PRACTICES?

Subscribe to CIRCADIAN's email list for cutting-edge information, updated
research findings, and easy-to-implement strategies, all tailored to optimize
the health, safety, and performance of your shiftwork and extended hours
operations.


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expert insights to optimize your 24/7 workforce.

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