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 * Personal
   Personal Credit Card NRI Startup Solutions Wholesale MSME

 * About Us
    * Our Bank
    * MD & CEO
    * Our History
    * MD & CEO Letter to Shareholders on the 1st Annual Report after Merger
    * MD & CEO Letter to Shareholders on the 2nd Annual Report after Merger
    * Board of Directors
    * Awards & Accolades
    * News Room

 * Investors
    * Investor Presentation (Q3-FY24)
    * Investor Presentation – Q3 FY24 (In US$)
    * Annual Report (FY 2022-23)
    * View All Annual Reports
    * Financial Documents
    * IDFC FIRST Infrastructure Bonds
    * Other Investor Information
    * Fund Raising through QIP
    * Composite Scheme of Amalgamation with IDFC Limited

 * Careers
    * Come work with us
    * Track job application

 * CSR
    * CSR Activities
    * IDFC FIRST Sustainability

   
   
 * Help
   
   Chat with IRA Your personal banking assistant
   
   Help Center Support topics, Contact us, FAQs and more

   
   
 * Login
   
   ARE YOU READY FOR AN UPGRADE?
   
   Login to the new experience with best features and services
   
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   Pay Loan EMI
   
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 * Support
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 * Contact us
 * Visit us
 * FAQs
 * Track request
 * Annual Report FY 2023
   

   
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 * IDFC FIRST BULLETIN
   
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 * Customer care hotline 1800 10 888
   

   
 * Help
   
   Chat with IRA Your personal banking assistant
   
   Help Center Support topics, Contact us, FAQs and more

   
   
 * Login
   
   ARE YOU READY FOR AN UPGRADE?
   
   Login to the new experience with best features and services
   
   Login To New Portal
   
   

 * Customer care hotlineCall 1800 10 888

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 * Support
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 * Personal
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Payments
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Cards
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 * Add-On Card
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BRAVO (Auto Sweep)
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Startup Solutions
MSME Loans
 * IDFC FIRST Bank Business Loans
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MSME Solutions
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Debit Card
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Explore NRI Banking
NRI Savings Account
 * IDFC FIRST Bank NRI Savings Account
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NRI Fixed Deposit
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FOREX Solutions
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 * Send money to India
 * Send money abroad
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Transfer to NRE
 * IDFC FIRST Bank Transfer to NRE
 * Digital NRO to NRE Transfer
 * Transfers at the Branch

Markets & Beyond
About Us
 * Our Bank
 * MD & CEO
 * Our History
 * MD & CEO Letter to Shareholders on the 1st Annual Report after Merger
 * MD & CEO Letter to Shareholders on the 2nd Annual Report after Merger
 * Board of Directors
 * Awards & Accolades
 * News Room

Investors
 * Investor Presentation (Q3-FY24)
 * Investor Presentation – Q3 FY24 (In US$)
 * Annual Report (FY 2022-23)
 * View All Annual Reports
 * Financial Documents
 * IDFC FIRST Infrastructure Bonds
 * Other Investor Information
 * Fund Raising through QIP
 * Composite Scheme of Amalgamation with IDFC Limited

Careers
 * Come work with us
 * Track job application

CSR
 * CSR Activities
 * IDFC FIRST Sustainability

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POPULAR SEARCHES

Open NowProduct Savings Account
Apply NowProduct Credit Card
Apply NowProduct Personal Loan
Apply NowProduct Current Account
Apply NowProduct Wow Card
Apply NowProduct Home Loan
Apply NowProduct NRI Savings Account
Book NowProduct Fixed Deposit
Apply NowProduct New Car Loan
Apply NowProduct Pre-owned Car Loan
Apply NowProduct Consumer Durable Loan
Apply NowProduct Two Wheeler Loan
Know MoreProduct Pre-owned Two Wheeler Loan
Invest NowProduct Mutual funds
Know MoreProduct Financial Calculators

Get your Lifetime Free Credit Card Now!



 * AS PER AMENDMENT IN THE INCOME TAX RULES, PAN OR AADHAAR ARE TO BE
   MANDATORILY QUOTED FOR CASH DEPOSIT OR WITHDRAWAL AGGREGATING TO RUPEES
   TWENTY LAKHS OR MORE IN A FY. PLEASE UPDATE YOUR PAN OR AADHAAR. KINDLY REACH
   OUT TO THE BANK’S CONTACT CENTER ON 1800 10 888 OR VISIT THE NEAREST IDFC
   FIRST BANK BRANCH FOR FURTHER QUERIES.
   
   

 * ACTIVATE YOUR CREDIT CARD WITHIN MINUTES AND ENJOY UNLIMITED BENEFITS
   
   
   
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 * ONE FASTAG, THREE PAYMENTS:TOLL, FUEL AND PARKING
   
   The only FASTag with triple benefits
   
   Apply Now

 1. CUSTOMER CARE SELF SERVICE
 2. CATEGORY


HOW CAN WE HELP YOU TODAY?


We're here to solve all your queries



Accounts & Deposits Loans Credit Card Pay Later Debit Card FASTag Investments
Others


V-KYC COMPLETION


COMPLETE YOUR V-KYC PROCESS IN A FEW SIMPLE STEPS


ISSUES RELATED TO FUND TRANSFER / UPI TRANSACTIONS


CLICK HERE IF YOUR FUND TRANSFER/ UPI TRANSACTION HAS NOT GONE THROUGH


ACCOUNT STATEMENT


GET YOUR BANK ACCOUNT STATEMENT IN A FEW EASY STEPS


MOBILE NUMBER CHANGE REQUEST


CHANGING YOUR MOBILE NUMBER IS NOW EASY AND QUICK, KNOW HOW.


LOAN FORECLOSURE


INSTANTLY CLOSE YOUR LOAN. CLICK HERE!


EMI DETAILS


GO AHEAD, DIVE IN, AND STAY ON TOP OF YOUR EMIS!


EXCESS EMI REFUND


PAID EXCESS EMI? REQUEST A REFUND HERE


ECS DETAILS


CHECK YOUR ACCOUNT-RELATED ECS DETAILS SEAMLESSLY


APPLICATION STATUS


KEEP TABS ON YOUR CREDIT CARD APPLICATION. TRACK IT HERE!


BALANCE ENQUIRY


CHECK YOUR CREDIT CARD LIMIT OR OUTSTANDING CARD BALANCE


FIND OUT PAYMENT STATUS INSTANTLY


CHECK YOUR LATEST CREDIT CARD PAYMENT STATUS


VIEW CREDIT CARD OFFERS INSTANTLY


EXPLORE YOUR CREDIT CARD BENEFITS AND REWARDS!


POPULAR FAQS

Explore All

HOW DO I REDEEM MY REWARDS POINTS?

 Reward points can be redeemed against products at the bank's online shopping
portal, as Airmiles or in cash value to reduce your amount due. The redemption
value of points to Rupees will vary depending on the exchange category.

Redeem Reward Points now!

Read more on our FinFirst Blog

HOW DO I CHANGE MY ADDRESS?

Step 1 -Please visit the nearest IDFC FIRST Bank Branch.

Step 2 -Please carry along any one of the officially valid documents [OVD] -
Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by
National Population, Register Aadhaar card / E-Aadhaar with you.

Step 3 -The representative will submit the request on your behalf and the
details will be changed in 48 hours.

CLICK HERE to locate the nearest IDFC FIRST branch.

HOW DO I DOWNLOAD MY LOAN INTEREST CERTIFICATE?

Step 1 -Log in to NetBanking/Mobile Banking and tap on the ‘Loans’ section on
the dashboard.

Step 2 -Select the loan and click on the 'Documents' text mentioned.

Step 3 -From the detailed list of documents, select the ‘Interest Certificate’
option.

It’s done! The file will be downloaded on the device.

CLICK HERE for pictorial view.

HOW CAN I CHECK MY LOAN ECS DETAILS?

Step 1 -Log in to your NetBanking/Mobile Banking and click on ‘Loans’.

Step 2 -Select the ‘Loan’ option.

Step 3 -Scroll down on the dashboard to find the ECS details.

CLICK HERE for pictorial view.


CREATING PROUD CUSTOMERS

WE'RE PRETTY GOOD AT WHAT WE DO. BUT DON'T JUST TAKE IT FROM US - TAKE IT FROM
OUR CUSTOMERS.

Add your compliment

Dear team, I am happy to share my feedback towards the service received from
Madhavi garu. She is good and very fast. The service was comfortable I visited
the branch to close my two wheeler loan, she explained the ways to close the
loan in simple manner. Excellent customer service! SAIDULU NUKALA 9 January 2024

I am writing to express my sincere appreciation. I am grateful to advice and
guidance you have given me along the way. Thank you again and I hope you have a
great weekend. 🙏🙏 Mrs MALA KULDEEP 5 January 2024

Thank you for your response, As it stands the matter is resolved after the
escalation desk clarified a lot of things which I was not aware off. I am
satisfied with the response of the desk, Thank you once again. KANWALJIT SINGH
ANAND HUF 3 January 2024

Dear Team, I am happy to share that Mr Jatin Rajput has given me the excellent
service, He has disbursed the loan instantly also opened the ac in very less
time. I am very happy with IDFC First bank service. JEETENDRA THAKUR 1 January
2024

Dear IDFC FIRST Team, Thank you so much for your prompt feedback and action. I
am extremely thankful to those team members who helped to get my debit cards.
Please keep the spirit high. Thanks & Regards Mr. RAJ GAURAV SINGH 30 December
2023



View all compliments


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HAVE AN ISSUE?

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Please let us know how we can help you

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Alternatively, you can contact us using the options below:

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If you do not receive a satisfactory response to your issue, you may escalate it
using the options below:

Escalate to the Nodal Officer



Click here if you are not a bank customer


ESCALATE TO THE NODAL OFFICER

If you have not received a satisfactory response, you may escalate the issue to
the Regional/Nodal Officer

Escalate to the Regional / Nodal Officer



If you have not received a satisfactory response from Regional / National Nodal
Officer, please escalate using below option

Escalate to Principal Nodal officer



ON A MISSION TO THE WORLD’S MOST

CUSTOMER FRIENDLY BANK

TOP

About IDFC FIRST Bank

 * Leadership
 * Careers
 * Investor Relations
 * Code Of Conduct
 * Awards & Accolades
 * Press Release
 * Grievance Redressal
 * Report An UNAUTH Transaction
 * Customer Service Policy
 * Safe Banking
 * Policy on General Management of Branches

Popular Products

 * Personal Loan
 * Credit Cards
 * Home Loan
 * Savings Account
 * Current Account
 * Fixed Deposit
 * Recurring Deposit
 * Loan Against Property
 * Two Wheeler Loan
 * Pre-owned Two Wheeler Loan
 * Education Loan
 * Working Capital Loan
 * New Car Loan
 * Pre-owned Car Loan
 * NRI Accounts
 * Commercial Vehicle Loan
 * Gold Loan

Important Links

 * Regulatory Disclosures
 * Notice Board
 * CSR Activities
 * IDFC FIRST Bank’s No Gift Policy
 * Indian Bank's Association Advisory
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 * Deposit Insurance Awareness
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 * IDFC Infrastructure Bonds
 * Login to NetBanking
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 * Personal Loan EMI Calculator
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 * Two Wheeler Loan EMI Calculator
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 * Apply for Credit Card

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Corporate Office Address: C/61, Bandra Kurla Complex Rd, opposite Trident Hotel,
G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051

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