www.ups.com Open in urlscan Pro
2a02:26f0:480:5a5::353a  Public Scan

Submitted URL: https://www.ups.com/ie/en/help-center.page
Effective URL: https://www.ups.com/ie/en/support/tracking-support.page
Submission: On June 28 via api from GB — Scanned from NL

Form analysis 1 forms found in the DOM

POST /ie/en/SearchResults.page

<form id="ups-header_search" class="header-search" role="search" method="post" action="/ie/en/SearchResults.page">
  <div class="input-group dropdown"><label id="search-label" for="ups-mainNav-search" class="sr-only">Track a package or search</label><span class="icon ups-icon-search" aria-hidden="true"></span><input id="ups-mainNav-search" type="search"
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    </div>
  </div><button class="ups-cta ups-cta-primary search-submit-btn" type="submit">Search<span class="icon ups-icon-right-arrow" aria-hidden="true"></span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button"><span
      class="icon ups-icon-close" aria-hidden="true"></span><span class="sr-only">Close</span></button>
</form>

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TRACKING SUPPORT

Get helpful information on your parcel’s whereabouts, options for changing your
delivery, filing a claim and more.

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WHERE’S MY PARCEL?

We have answers for all your questions. Let’s tick off all the boxes to find out
where your shipment is.


MY DRIVER LEFT A UPS INFONOTICE. NOW WHAT?

Your driver left a notice because we missed you the first time around. Here’s
what to do next.
Learn About Your UPS InfoNotice


WHAT DOES MY TRACKING STATUS MEAN?

We put together a list of common tracking statuses to help you better understand
where your parcel is on its journey.
Tracking Statuses Explained


PREVENT MORE MISSED DELIVERIES

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DELIVERY CHANGES HAPPEN



See what options you have to reroute, hold or cancel your delivery so we can
make sure that we’re getting it to you when and where you need it.

Delivery Change Options


CAN'T FIND WHAT YOU'RE LOOKING FOR?

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I HAVE AN ISSUE WITH MY DELIVERY

If you can’t find your parcel or it’s damaged, we’ll investigate. If we can’t
find it, we’ll issue a claim.

 * Your parcel shows as delivered but you can’t find it.
 * It’s been several days since your parcel was scanned and it is late.
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FAQ

Where do I find the latest information on the location of my parcel?

Tracking your parcel on UPS.com will give you the most up-to-date information
about the status of your shipment. Check back periodically for shipment progress
updates.

Track a Parcel

How late will UPS deliver?

UPS Standard parcels are generally delivered at any time on Monday to Friday
between 9 a.m. and 7 p.m. (and sometimes later) to residences, and to business
addresses during their normal business hours.

While standard parcels can’t be scheduled to arrive at a specific time, UPS
express shipments have guaranteed delivery times that vary by service.

My shipment says ‘Out for Delivery’. What time will I get my parcel?

Generally, our drivers can deliver as late as 7 p.m. During the festive season,
our drivers may deliver even later.

If we are unable to deliver a parcel that shows a status of ‘out for delivery’,
we’ll try another delivery on the next business day.

My shipment says it’s been delivered, but I can’t find it. Where is it?

Your driver always looks for a safe and protected place to leave your parcel.
You can see a photo of the exact delivery location on ups.com/track. If you
still can’t find the parcel, check with a household member, concierge or a
neighbour who may have received it for you. If not, contact the seller to start
a claim.

Learn More About Filing a Claim

Can my parcel be delivered even though I am not available to collect it from the
driver?

Yes. On some occasions, UPS drivers can deliver a parcel at a private location
without you needing to collect it directly from them. In this case, the driver
will take a Delivery Photo of the parcel(s) they have left in a safe location at
your delivery address. This is possible only under strict conditions that
determine the type of parcels, geographic areas, and eligible delivery
locations.

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