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 * Platform
 * Solutions
   
   * SOLUTIONS
     
     Solutions
     
     Transform the consumer experience with ready-to-go solutions built to work
     with the tech you already have and pre-designed with the workflows you’re
     already using.
     
     Superior Member Experience
     
     Boost self-service, improve member satisfaction scores, and drive better
     outcomes with revolutionary digital engagement software for your members -
     and your operations.
     
     
      * Learn More
     
     Comprehensive Sales Experience
     
     Grow membership, increase retention, and optimize sales operations with
     integrated, end-to-end sales and renewal automation for your brokers,
     employers, and members.
     
     
      * Learn More
     
     Collaborative Provider Experience
     
     Bridge the gap between providers, payers, and members at the point of care,
     powering true collaboration and making an impact on member health outcomes.
     
     
      * Learn More
 * Products
   
   * PRODUCTS
     
     Products
     
     Discover how we can help you break through consumer engagement challenges
     with products that make health insurance better for everyone.
     
     CRM Experience
      * Sales Center
      * Service Center
      * CX 360
     
     Digital Experience
      * Member Portal
      * Mobile App
      * Service Bot
      * Broker Portal
      * Shopping Portal
      * Employer Portal
      * Provider Portal
     
     CX Orchestration
      * CX Engagement Hub
      * Recommendation Assistant
      * Service Bot
 * About
   
   * ABOUT
     
     About
     
     Discover more about Zipari - who we are, why we’re here, and how to join
     us.
     
     Meet Zipari
     
     Get to know the philosophy and team behind breakthrough CX.
     
     
      * Company
      * Leadership
      * Events
     
     Insights
     
     Check out our latest publications and client success stories.
     
      * Downloads
      * Opinion
      * Press
     
     Careers
     
     Explore opportunities to join the CX revolution.
     
     
      * Learn more
 * Contact
 * Request Demo

StartStart

 * Platform
 * Solutions
   
   * SOLUTIONS
     
     Solutions
     
     Transform the consumer experience with ready-to-go solutions built to work
     with the tech you already have and pre-designed with the workflows you’re
     already using.
     
     Superior Member Experience
     
     Boost self-service, improve member satisfaction scores, and drive better
     outcomes with revolutionary digital engagement software for your members -
     and your operations.
     
     
      * Learn More
     
     Comprehensive Sales Experience
     
     Grow membership, increase retention, and optimize sales operations with
     integrated, end-to-end sales and renewal automation for your brokers,
     employers, and members.
     
     
      * Learn More
     
     Collaborative Provider Experience
     
     Bridge the gap between providers, payers, and members at the point of care,
     powering true collaboration and making an impact on member health outcomes.
     
     
      * Learn More
 * Products
   
   * PRODUCTS
     
     Products
     
     Discover how we can help you break through consumer engagement challenges
     with products that make health insurance better for everyone.
     
     CRM Experience
      * Sales Center
      * Service Center
      * CX 360
     
     Digital Experience
      * Member Portal
      * Mobile App
      * Service Bot
      * Broker Portal
      * Shopping Portal
      * Employer Portal
      * Provider Portal
     
     CX Orchestration
      * CX Engagement Hub
      * Recommendation Assistant
      * Service Bot
 * About
   
   * ABOUT
     
     About
     
     Discover more about Zipari - who we are, why we’re here, and how to join
     us.
     
     Meet Zipari
     
     Get to know the philosophy and team behind breakthrough CX.
     
     
      * Company
      * Leadership
      * Events
     
     Insights
     
     Check out our latest publications and client success stories.
     
      * Downloads
      * Opinion
      * Press
     
     Careers
     
     Explore opportunities to join the CX revolution.
     
     
      * Learn more
 * Contact
 * Request Demo


CONSUMER ENGAGEMENT TECHNOLOGY
BUILT FOR HEALTH INSURANCE



Give your plan a competitive advantage with a big lift in digital engagement and
self-service, building strong relationships, empowering healthy actions, and
running better operations – at a lower cost.

Zipari makes it all possible with one powerful CX platform built to make health
insurance better for everyone.

CX Platform


BIGGER, BETTER, BOLDER HEALTH INSURANCE CX

The right solutions make CX easy – and an expert partner makes it simple for you
to get started quickly. We’ve used our industry expertise and technology
know-how to create the first and only omnichannel enterprise platform built
specifically for the health insurance industry, Zipari’s CX Platform. Break out
of the one-size-fits-all box, break away from traditional consumer engagement
strategies, and break through barriers to start converting goals to actions.

We aren’t just leaders in this space. We created it.

Trusted partners with nearly 200 health plan and TPA clients and 20+ products

The first and only CX platform built exclusively for the health insurance
industry

Designed and built in partnership with leading payers, with detailed workflows
ready to go

Easily configurable products and solutions that leverage the same platform and
build on your existing tech investment

Solutions for payers of all sizes and markets that start proving value
immediately

World-class technology powered by a powerful data layer that delivers unique
insights


UNIQUE SOLUTIONS FOR COMPLEX NEEDS

We are passionately focused on making your job easier end-to-end, from selling
plans to onboarding members, to customer service and closing care gaps. Zipari’s
nimble, innovative solutions give you a competitive advantage with CX solutions
for every consumer you’re serving – from plan shoppers and members, to brokers,
employers and providers.

COMPREHENSIVE SALES EXPERIENCE

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Optimize sales performance, increase acquisition rates, accelerate conversion,
and grow top-line revenue across all market segments with better broker
relationships.
Learn More

SUPERIOR MEMBER EXPERIENCE

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Drive personalized self-service engagement, improve satisfaction, empower better
health outcomes, and get total visibility across every touchpoint.
Learn More

COLLABORATIVE PROVIDER EXPERIENCE

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Strengthen your provider partnerships with technology that simplifies
communications, automates key workflows, and helps them get paid quickly so they
can focus on what they do best — delivering superior care.
Learn More


PROVEN RESULTS!

55%
year-over-year
increase in self-service
115%
year-over-year increase in
telemedicine usage
4 to 5 Improved Medicare
Advantage star rating
1200%
increase in closed medication
adherence gaps



WE'VE GOT PEOPLE TALKING

We’re not just revolutionizing payer CX. We’re also creating unique thought
leadership and generating serious buzz. Discover our latest below.

ELEVATING HEALTH INSURANCE RELATIONSHIPS THROUGH CALL CENTER TRANSFORMATION …

Members still want human connection A health plan’s call center is the only ro …

Read More

3 KEYS TO THE FUTURE OF CONSUMER EXPERIENCE IN HEALTHCARE

As we reflect on 2020 and look forward, Zipari continues to stay committed to ad
…

Read More

HEALTH PAYER PREDICTIONS FOR 2021 AND BEYOND

Rapid and sweeping change has been the hallmark of the healthcare industry  — …

Read More

Get More Insights


LET'S BREAK THROUGH

We make it easy to break away from ineffective engagement and generic CRMs with
powerful digital experiences for every consumer you’re serving.

Let’s break through together.

Get a demo

 



 * Meet Zipari
 * Insights
 * Leadership
 * Careers
 * Contact
 * Request Demo


2022. Zipari Inc.



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