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Effective URL: https://synoptek.com/
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Effective URL: https://synoptek.com/
Submission: On July 11 via api from CH — Scanned from CH
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Use AI to Elevate Your Microsoft Dynamics' IQ
UPCOMING WEBINAR
Modernizing Your MarTech Stack to Drive Engagement, Growth, and
Customer Satisfaction
UPCOMING EVENT
World Credit Union Conference (WCUC)
ON-DEMAND WEBINAR
Data Delight: Empowering Healthcare Employees with Managed Technology
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Use AI to Elevate Your Microsoft Dynamics' IQ
UPCOMING WEBINAR
Modernizing Your MarTech Stack to Drive Engagement, Growth, and
Customer Satisfaction
UPCOMING EVENT
World Credit Union Conference (WCUC)
ON-DEMAND WEBINAR
Data Delight: Empowering Healthcare Employees with Managed Technology
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ON-DEMAND WEBINAR
Use AI to Elevate Your Microsoft Dynamics' IQ
UPCOMING WEBINAR
Modernizing Your MarTech Stack to Drive Engagement, Growth, and
Customer Satisfaction
UPCOMING EVENT
World Credit Union Conference (WCUC)
ON-DEMAND WEBINAR
Data Delight: Empowering Healthcare Employees with Managed Technology
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THE LAST
TECHNOLOGY PARTNER
YOU'II EVER NEED.
For more than 23 years as a managed tech leader, we’ve worked in partnership
with clients of all sizes from mid-market to Fortune 100 to innovate and realize
their vision. Experience the simplicity and strategic advantage of a single
trusted advisor.
Introduction to Synoptek Synoptek Corporate Brochure
WHAT SYNOPTEK DOES
Synoptek is an IT services provider that will transform your business for the
better. We partner with your team to determine which IT services and solutions
are best for your business, this includes Technology Consulting, Managed IT
Services, Strategic Business Processes, and Custom Software Solutions.
CONSULTING, IT LEADERSHIP AND MANAGEMENT
Leadership advice to better meet customers’ needs and grow revenue
BUSINESS APPLICATIONS
Business and operational efficiency to evolve your organization
DATA INSIGHTS AND AI
Structure and organization to support your business into the future
PRODUCT DEVELOPMENT SERVICES
The best approaches and methodologies to reduce product life cycle time
WORKFORCE PRODUCTIVITY
Innovative approaches to empower and motivate your workforce
CYBERSECURITY
Focused solutions to fill gaps and optimize security posture
CLOUD ADVANCEMENT
Optimize infrastructure and applications on the cloud for IT growth
opportunities
INFRASTRUCTURE PERFORMANCE
Proactive management for guaranteed IT stability
SYNOPTEK’S PROOF POINTS
0
Years
0+
Clients
0+
Employees
0
Tickets closed per
month
0%
Perfect score of 5 *
Customer Satisfaction
* Consistently averages 4.93 across all customers
QUOTES & RECOGNITION
“Synoptek helped us manage all of the infrastructure hardware, software, and
management of our corporate enterprise system. This was an incredibly wise move.
What started out as a pure cost savings strategy has not only resulted in a
continuous stream of savings, but also better infrastructure and access to
technical resources 24x7x365.”
Keith Engelbert (CTO)
Student Transportation Inc.
“We are thrilled to see Synoptek recognized for their work modernizing the
platform and experience on ShopGoodwill.com,” said Nicole Suydam, President and
CEO of Goodwill of Orange County, owner and operator of ShopGoodwill.com. “They
have been a tremendous partner in elevating the site and its true purpose:
furthering the Goodwill mission to help people thrive through the power of
work.”
Nicole Suydam (President and CEO)
ShopGoodwill.com
“The decision to go multi-tenant and?actually sell?the product was a big one,
and I can say that we couldn’t have done it without Synoptek. I am extremely
grateful to the team for the way everything was done, especially their ability
to see the things we possibly couldn’t see. There were about a dozen things?the
team?talked me out of; they would’ve cost me money and wouldn’t have benefited
the company, the team, or the products. I really appreciate that. It has been an
interesting journey so far and I know there is much more.“
Dan Berzansky (CEO)
OneTeam360
“Technology has really been a key value driver for our organization. The BI
solution Synoptek implemented, in combination with the projects related to
desktop/laptop refresh, stabilization of the network, and a right-sized support
model has enabled our organization to achieve higher revenue levels. With the BI
solution, we now get better insights into the utilization of our teams, quickly
process key data elements, and therefore – drive better performance.”
CFO
A well-known mental health and welfare agency
“The single biggest value in being a partner with Synoptek is having a third
party voice. We are very good at what we do and we believe we’re a leader in the
industry but it’s important for us to recognize that we can’t do everything. We
lean on partners like Synoptek to provide and fill voids, the voids we cannot
handle. Synoptek has all the services wrapped in one and that to me is a reason
why I would refer Synoptek that you can go to one stop shop.”
Jan Opalka (CEO & President)
ACF Technologies, Inc.
“We wanted to replace our 20+ year old custom accounting system with more modern
technology where our users can handle most of the requests themselves. From our
experience Synoptek fully understood our documented business processes, got
their hands wrapped around our business model, and were able to apply it to
Microsoft Dynamics technology, to fulfill our requirements. They have great
people, they really care, and they implement successful projects. It was all
laid out in advance and it just went to script successfully.”
Alan Dattel (VP of Information Technology)
Alliance for Audited Media
“We work with health insurance plans and have member data that we need to
protect. We cannot afford any kind of data breach or system downtime, for which
we are completely reliable on Synoptek infrastructure. From my personal
perspective in dealing with the team at Synoptek, they care about your business,
they want to see us succeed, and make sure they are providing the right level of
service. The ability for them to grow with you is what makes them, I think, a
great choice.”
Ken Stockman (CEO)
Beacon Healthcare Systems
“We’re a growing company and so one of the things that we run into sometimes
with other vendors is that they can’t scale with us. I like Synoptek because
they provide prompt support service for our users, while helping and planning
our IT expenditures. They really guarantee their service, really guarantee that
their customer is happy, and make sure that they’ve provided what they’ve
promised they will provide.”
Barbara Wolf (COO)
The Car Park
“Synoptek helped us manage all of the infrastructure hardware, software, and
management of our corporate enterprise system. This was an incredibly wise move.
What started out as a pure cost savings strategy has not only resulted in a
continuous stream of savings, but also better infrastructure and access to
technical resources 24x7x365.”
Keith Engelbert (CTO)
Student Transportation Inc.
“We are thrilled to see Synoptek recognized for their work modernizing the
platform and experience on ShopGoodwill.com,” said Nicole Suydam, President and
CEO of Goodwill of Orange County, owner and operator of ShopGoodwill.com. “They
have been a tremendous partner in elevating the site and its true purpose:
furthering the Goodwill mission to help people thrive through the power of
work.”
Nicole Suydam (President and CEO)
ShopGoodwill.com
“The decision to go multi-tenant and?actually sell?the product was a big one,
and I can say that we couldn’t have done it without Synoptek. I am extremely
grateful to the team for the way everything was done, especially their ability
to see the things we possibly couldn’t see. There were about a dozen things?the
team?talked me out of; they would’ve cost me money and wouldn’t have benefited
the company, the team, or the products. I really appreciate that. It has been an
interesting journey so far and I know there is much more.“
Dan Berzansky (CEO)
OneTeam360
“Technology has really been a key value driver for our organization. The BI
solution Synoptek implemented, in combination with the projects related to
desktop/laptop refresh, stabilization of the network, and a right-sized support
model has enabled our organization to achieve higher revenue levels. With the BI
solution, we now get better insights into the utilization of our teams, quickly
process key data elements, and therefore – drive better performance.”
CFO
A well-known mental health and welfare agency
“The single biggest value in being a partner with Synoptek is having a third
party voice. We are very good at what we do and we believe we’re a leader in the
industry but it’s important for us to recognize that we can’t do everything. We
lean on partners like Synoptek to provide and fill voids, the voids we cannot
handle. Synoptek has all the services wrapped in one and that to me is a reason
why I would refer Synoptek that you can go to one stop shop.”
Jan Opalka (CEO & President)
ACF Technologies, Inc.
“We wanted to replace our 20+ year old custom accounting system with more modern
technology where our users can handle most of the requests themselves. From our
experience Synoptek fully understood our documented business processes, got
their hands wrapped around our business model, and were able to apply it to
Microsoft Dynamics technology, to fulfill our requirements. They have great
people, they really care, and they implement successful projects. It was all
laid out in advance and it just went to script successfully.”
Alan Dattel (VP of Information Technology)
Alliance for Audited Media
“We work with health insurance plans and have member data that we need to
protect. We cannot afford any kind of data breach or system downtime, for which
we are completely reliable on Synoptek infrastructure. From my personal
perspective in dealing with the team at Synoptek, they care about your business,
they want to see us succeed, and make sure they are providing the right level of
service. The ability for them to grow with you is what makes them, I think, a
great choice.”
Ken Stockman (CEO)
Beacon Healthcare Systems
“We’re a growing company and so one of the things that we run into sometimes
with other vendors is that they can’t scale with us. I like Synoptek because
they provide prompt support service for our users, while helping and planning
our IT expenditures. They really guarantee their service, really guarantee that
their customer is happy, and make sure that they’ve provided what they’ve
promised they will provide.”
Barbara Wolf (COO)
The Car Park
“Synoptek helped us manage all of the infrastructure hardware, software, and
management of our corporate enterprise system. This was an incredibly wise move.
What started out as a pure cost savings strategy has not only resulted in a
continuous stream of savings, but also better infrastructure and access to
technical resources 24x7x365.”
Keith Engelbert (CTO)
Student Transportation Inc.
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WHO SYNOPTEK SERVES
HEALTHCARE
FINANCIAL SERVICES
HIGHER EDUCATION
MANUFACTURING AND DISTRIBUTION
NONPROFIT
RETAIL
SOFTWARE PRODUCT COMPANIES
CASE STUDIES - SYNOPTEK’S TECHNOLOGY SUCCESS STORIES
Featured case study
AZURE CLOUD SERVICES ENABLE A NONPROFIT HEALTH SYSTEM TO MODERNIZE ITS DIGITAL
INFRASTRUCTURE, ENHANCE OPERATIONAL EFFECTIVENESS, AND DELIVER HIGH-QUALITY
PATIENT CARE
A nonprofit's disparate websites led to several challenges. Learn how Microsoft
Azure Cloud Services streamlined website management and enhanced operational
efficiency, reducing costs and improving resource utilization.
Read More
Other Case Studies
PRODUCT DEVELOPMENT SERVICES ENABLE A LOGISTICS BROKERAGE COMPANY TO HANDLE 2.5X
MORE SHIPMENTS
Read More
DIGITAL EXPERIENCE SERVICES HELP A HOME REPAIR GROUP OF COMPANIES TO BOOST SALES
BY 20%
Read More
DYNAMICS 365 IMPLEMENTATION AND SUPPORT OPTIMIZES A VERSATILE INDUSTRIAL
SERVICES COMPANY’S PERFORMANCE
Read More
M&A IT DUE DILIGENCE EMPOWERS A PRINTING COMPANY TO ACHIEVE 30% FASTER IT
INTEGRATION AND REDUCE RISK BY 50%
Read More
All Case Studies
INSIGHTS - SYNOPTEK’S RESOURCES
FEATURED INSIGHT
UNDERSTANDING THE TECHNOLOGY MATURITY MODEL AND ADVANCING TO THE NEXT LEVEL
A strong tech foundation facilitates organizational growth and expansion and
helps keep pace with evolving changes in the market and business environment.
However, before adopting any new technology, organizations must first determine
their current level of technology competence.
Technology Maturity Models empower leaders to assess and accordingly align their
people, processes, technology, and IT to their core business objectives, to
improve the effectiveness of their organizations. By determining the current
level of technology maturity, they can better understand operational gaps and
take steps to advance to the next level of maturity for stronger operations and
greater results.
This whitepaper demonstrates the importance of a Technology Maturity Model,
delving into the different levels of the model and how organizations can advance
to the next level of maturity.
Download the White Paper
Other recent Insights
TRANSPORTATION & LOGISTICS GEARING UP FOR GROWTH: DIGITAL TRANSFORMATION FOR
SCALABILITY
by Parth Jani
As the transportation and logistics landscape transforms, there is an increasing
focus on enhancing efficiency, worker safety, and sustainability - while
ensuring just-in-time deliveries. This necessitates modern technology adoption
to boost supply chain resiliency while enhancing agility to address unforeseen
disruptions. This three-part blog series explores the multifaceted approach
necessary for the industry to thrive in the digital era, leveraging technology
to drive growth, elevate customer service, and tailor solutions to complex
operational landscapes.
Read More
UNDERSTANDING THE IMPACT OF THE SYNOPTEK PLATFORM: A CONVERSATION WITH AN ITSM
EXPERT
by Tim Becker
As technology adoption continues to surge, organizations across diverse sectors
encounter several challenges in managing their IT operations. The Synoptek
Platform enables a robust IT Service Management foundation, offering standard
processes and systems, and enabling a common experience for Synoptek customers
across all practice areas for planning, project implementation, business
management, and technology management and support. Learn how the Synoptek
Platform accelerates business results and maximizes return on investment, from
Tim Becker, VP of Architecture and Deployment at Synoptek.
Read More
All Insights
COMPANY RECOGNITION - AWARDS
TECH-ARC MONTHLY NEWSLETTER
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OFFERINGS
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* Higher Education
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INSIGHTS
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