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support.jeppesen.com Open in urlscan Pro
54.191.112.104  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Submission: On August 29 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 4 countries across 5 domains to perform 58 HTTP transactions. The main IP is 54.191.112.104, located in Boardman, United States and belongs to AMAZON-02, US. The main domain is support.jeppesen.com.
TLS certificate: Issued by Amazon on January 30th 2020. Valid for: a year.
This is the only time support.jeppesen.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
50 54.191.112.104 16509 (AMAZON-02)
2 2a02:26f0:10c... 20940 (AKAMAI-ASN1)
1 136.147.110.128 14340 (SALESFORCE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2 15.236.175.233 16509 (AMAZON-02)
1 136.147.103.128 14340 (SALESFORCE)
58 7
50    54.191.112.104 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-191-112-104.us-west-2.compute.amazonaws.com
support.jeppesen.com
2    2a02:26f0:10c:382::1e80 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
assets.adobedtm.com
1    136.147.110.128 (United States)

ASN14340 (SALESFORCE, US)
PTR: dcl6-dfw.la4-c1-dfw.salesforceliveagent.com
c.la4-c1-dfw.salesforceliveagent.com
2    2a00:1450:4001:81d::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    2a00:1450:4001:81a::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    15.236.175.233 (Paris, France)

ASN16509 (AMAZON-02, US)
PTR: ec2-15-236-175-233.eu-west-3.compute.amazonaws.com
metrics.jeppesen.com
1    136.147.103.128 (United States)

ASN14340 (SALESFORCE, US)
PTR: dcl8-phx.la4-c1-phx.salesforceliveagent.com
d.la4-c1-phx.salesforceliveagent.com
Domain Requested by
50 support.jeppesen.com support.jeppesen.com
2 metrics.jeppesen.com 1 redirects support.jeppesen.com
2 fonts.googleapis.com support.jeppesen.com
2 assets.adobedtm.com support.jeppesen.com
assets.adobedtm.com
1 d.la4-c1-phx.salesforceliveagent.com c.la4-c1-dfw.salesforceliveagent.com
1 fonts.gstatic.com fonts.googleapis.com
1 c.la4-c1-dfw.salesforceliveagent.com support.jeppesen.com
58 7
Subject Issuer Validity Valid
support.jeppesen.com
Amazon		 2020-01-30 -
2021-02-28		 a year crt.sh
assets.adobedtm.com
DigiCert SHA2 High Assurance Server CA		 2019-10-22 -
2021-10-01		 2 years crt.sh
la4-c1-dfw.salesforceliveagent.com
DigiCert SHA2 Secure Server CA		 2020-07-06 -
2021-07-06		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2020-08-11 -
2020-11-03		 3 months crt.sh
*.gstatic.com
GTS CA 1O1		 2020-08-11 -
2020-11-03		 3 months crt.sh
metrics.jeppesen.com
DigiCert SHA2 High Assurance Server CA		 2020-04-13 -
2021-07-21		 a year crt.sh
la4-c1-phx.salesforceliveagent.com
DigiCert SHA2 Secure Server CA		 2020-07-06 -
2021-07-06		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Frame ID: 958BD10B38D50CCA4ED571CA78411D43
Requests: 58 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • html /<link[^>]+foundation[^>"]+css/i
  • html /<div [^>]*class="[^"]*(?:small|medium|large)-\d{1,2} columns/i
Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i
Overall confidence: 100%
Detected patterns
  • script /\/\/assets.adobedtm.com\//i
Overall confidence: 100%
Detected patterns
  • script /dataTables.*\.js/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i
Overall confidence: 100%
Detected patterns
  • script /piwik\.js|piwik\.php/i
Overall confidence: 100%
Detected patterns
  • script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i
Overall confidence: 100%
Detected patterns
  • script /moment(?:\.min)?\.js/i
Overall confidence: 100%
Detected patterns
  • script /\/s[_-]code.*\.js/i
Overall confidence: 100%
Detected patterns
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i
  • script /dataTables.*\.js/i

Page Statistics

58
Requests

100 %
HTTPS

43 %
IPv6

5
Domains

7
Subdomains

7
IPs

4
Countries

3207 kB
Transfer

3342 kB
Size

10
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 53
  • https://metrics.jeppesen.com/b/ss/jepjeppesenprod,jepjeppglobal/1/JS-2.12.0-D7QN/s95054178075926?AQB=1&ndh=1&pf=1&t=29%2F7%2F2020%2018%3A39%3A27%206%20-120&D=D%3D&fid=3FBFEB2F6EB8CAE0-371A257EDA7ACF0D&ce=UTF-8&ns=jeppesensanderson&pageName=Jepp%3ASupport%3AArticles&g=https%3A%2F%2Fsupport.jeppesen.com%2Farticle%3Faid%3DkA260000000blzkCAA&server=support.jeppesen.com&v1=Jepp%3ASupport&v9=%2Farticle%3Faid%3DkA260000000blzkCAA&c10=D%3DAccept-Language&c11=support.jeppesen.com&v11=D%3DAccept-Language&v12=Jepp%3ASupport%3AArticles&c13=Jepp%3ASupport%3AArticles&v13=D%3DUser-Agent&c16=D%3DUser-Agent&c17=D%3DTLTSID&c18=Jepp%3ASupport%3AArticles&c20=%2Farticle%3Faid%3DkA260000000blzkCAA&v31=Jepp%3ASupport%3AArticles&v37=Article%20ID%3D000002403%7CDoc%20Type%28s%29%3DTroubleshooting%7CCreated%20Date%3DJul%202017%7CEnvironment%3DWindows%7CRelated%20Products%3DDDM%2CeCharts%20Windows%2CeLink%20Windows%2CJDM%20Pro%2CJDM%20Windows%2CJeppView%20Windows%7CVersion%3D1%7CArticle%20Title%3DMicrosoft%20Program%20Install%20and%20Uninstall%20Troubleshooter&v40=D%3DUser-Agent&v42=D%3DTLTSID&v45=Jepp%3ASupport%3AArticles&v46=Jepp%3ASupport%3AArticles&v47=%2Farticle%3Faid%3DkA260000000blzkCAA&c54=DTM%20build%20date%3D2020-06-11%2001%3A00%3A38%20UTC%7CAA%3D2.12.0%7CAAcc%3D20190205_1%3AJepp%20Corp%7CAETF%3Dsupport.jepp%20Article%20EBR%2020190205_2&v65=D%3DAccept-Language&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&AQE=1 HTTP 302
  • https://metrics.jeppesen.com/b/ss/jepjeppesenprod,jepjeppglobal/1/JS-2.12.0-D7QN/s95054178075926?AQB=1&pccr=true&vidn=2FA5425F8515EB39-40000856BCFCCB9E&ndh=1&pf=1&t=29%2F7%2F2020%2018%3A39%3A27%206%20-120&D=D%3D&fid=3FBFEB2F6EB8CAE0-371A257EDA7ACF0D&ce=UTF-8&ns=jeppesensanderson&pageName=Jepp%3ASupport%3AArticles&g=https%3A%2F%2Fsupport.jeppesen.com%2Farticle%3Faid%3DkA260000000blzkCAA&server=support.jeppesen.com&v1=Jepp%3ASupport&v9=%2Farticle%3Faid%3DkA260000000blzkCAA&c10=D%3DAccept-Language&c11=support.jeppesen.com&v11=D%3DAccept-Language&v12=Jepp%3ASupport%3AArticles&c13=Jepp%3ASupport%3AArticles&v13=D%3DUser-Agent&c16=D%3DUser-Agent&c17=D%3DTLTSID&c18=Jepp%3ASupport%3AArticles&c20=%2Farticle%3Faid%3DkA260000000blzkCAA&v31=Jepp%3ASupport%3AArticles&v37=Article%20ID%3D000002403%7CDoc%20Type%28s%29%3DTroubleshooting%7CCreated%20Date%3DJul%202017%7CEnvironment%3DWindows%7CRelated%20Products%3DDDM%2CeCharts%20Windows%2CeLink%20Windows%2CJDM%20Pro%2CJDM%20Windows%2CJeppView%20Windows%7CVersion%3D1%7CArticle%20Title%3DMicrosoft%20Program%20Install%20and%20Uninstall%20Troubleshooter&v40=D%3DUser-Agent&v42=D%3DTLTSID&v45=Jepp%3ASupport%3AArticles&v46=Jepp%3ASupport%3AArticles&v47=%2Farticle%3Faid%3DkA260000000blzkCAA&c54=DTM%20build%20date%3D2020-06-11%2001%3A00%3A38%20UTC%7CAA%3D2.12.0%7CAAcc%3D20190205_1%3AJepp%20Corp%7CAETF%3Dsupport.jepp%20Article%20EBR%2020190205_2&v65=D%3DAccept-Language&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&AQE=1

58 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request article
support.jeppesen.com/ 		160 KB
161 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
e2ba23ee49977f6abfb5b76ccc8a2ccfb4289415bea4e274f42a189baf454c46
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
support.jeppesen.com
:scheme
https
:path
/article?aid=kA260000000blzkCAA
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200
date
Sat, 29 Aug 2020 16:39:25 GMT
content-type
text/html; charset=UTF-8
server
Apache
x-frame-options
SAMEORIGIN SAMEORIGIN
x-content-type-options
nosniff
x-xss-protection
1; mode=block
satelliteLib-99eaf1bd0bb190244021e5d1292352a05418217d.js
assets.adobedtm.com/7759e0eb6e9b60e7125a8e4434531292992da694/ 		133 KB
29 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets.adobedtm.com/7759e0eb6e9b60e7125a8e4434531292992da694/satelliteLib-99eaf1bd0bb190244021e5d1292352a05418217d.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:10c:382::1e80 , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
AkamaiNetStorage /
Resource Hash
95b1986148a728021336bf361d6318427f4164d7365c1404d179a664a1dc26a6

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:25 GMT
content-encoding
gzip
last-modified
Thu, 11 Jun 2020 01:00:41 GMT
server
AkamaiNetStorage
status
200
etag
"be25835541e3f3b1bbe66bc92c3ea55b:1591837240.976051"
vary
Accept-Encoding
content-type
application/x-javascript
access-control-allow-origin
https://support.jeppesen.com
cache-control
max-age=3600
accept-ranges
bytes
timing-allow-origin
*
content-length
29531
expires
Sat, 29 Aug 2020 17:39:25 GMT
deployment.js
c.la4-c1-dfw.salesforceliveagent.com/content/g/js/42.0/ 		41 KB
41 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://c.la4-c1-dfw.salesforceliveagent.com/content/g/js/42.0/deployment.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
136.147.110.128 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl6-dfw.la4-c1-dfw.salesforceliveagent.com
Software
Jetty(9.4.z-SNAPSHOT) /
Resource Hash
3aa98a6c1b27e4332a1dc10d4770009cea632fa138bae37d34fc79709ada6dfe

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 29 Aug 2020 16:39:26 GMT
Cache-Control
max-age=60, must-revalidate
Last-Modified
Fri, 21 Aug 2020 16:14:42 GMT
Server
Jetty(9.4.z-SNAPSHOT)
Accept-Ranges
bytes
Content-Length
41702
Content-Type
application/javascript
jquery.min.js
support.jeppesen.com/include/foundation/bower_components/jquery/dist/ 		84 KB
84 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/foundation/bower_components/jquery/dist/jquery.min.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
05b85d96f41fff14d8f608dad03ab71e2c1017c2da0914d7c59291bad7a54f8e
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:25 GMT
x-content-type-options
nosniff
last-modified
Wed, 24 Oct 2018 07:02:37 GMT
server
Apache
etag
"14e4a-578f4124b588e"
x-frame-options
SAMEORIGIN
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
85578
x-xss-protection
1; mode=block
foundation.min.js
support.jeppesen.com/include/foundation/bower_components/foundation/js/ 		107 KB
107 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/foundation/bower_components/foundation/js/foundation.min.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
da21c42604fc0907956992dc8b2d0ba4871d34819b9e747afbe9294401255f83
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:25 GMT
x-content-type-options
nosniff
last-modified
Mon, 23 May 2016 21:12:12 GMT
server
Apache
etag
"1aa2e-53388e4ee4cf6"
x-frame-options
SAMEORIGIN
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
109102
x-xss-protection
1; mode=block
modernizr.js
support.jeppesen.com/include/foundation/bower_components/modernizr/ 		50 KB
50 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/foundation/bower_components/modernizr/modernizr.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
7dfc3ef73c1284c7aff3c5cdac3812d212c8b899037d7860c8ba20a1defb9a7f
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:25 GMT
x-content-type-options
nosniff
last-modified
Mon, 23 May 2016 21:12:12 GMT
server
Apache
etag
"c897-53388e4ee9b16"
x-frame-options
SAMEORIGIN
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
51351
x-xss-protection
1; mode=block
foundation.abide.js
support.jeppesen.com/include/foundation/bower_components/foundation/js/foundation/ 		16 KB
16 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/foundation/bower_components/foundation/js/foundation/foundation.abide.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
670a9b56e37b4b434f79686b8a9862222173d68ec823b20565340e0e87627ca4
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:25 GMT
x-content-type-options
nosniff
last-modified
Mon, 23 May 2016 21:12:12 GMT
server
Apache
etag
"3ed9-53388e4ee4cf6"
x-frame-options
SAMEORIGIN
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
16089
x-xss-protection
1; mode=block
js.cookie.js
support.jeppesen.com/include/js/ 		3 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.jeppesen.com/include/js/js.cookie.js
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
d45bb138d785465e9c4173603a82e0c481a8491cff3584cf93a560ccd6c8a0be
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:25 GMT
x-content-type-options
nosniff
last-modified
Mon, 23 May 2016 21:12:12 GMT
server
Apache
etag
"def-53388e4eec9f6"
x-frame-options
SAMEORIGIN
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
3567
x-xss-protection
1; mode=block
jstz.min.js
support.jeppesen.com/include/js/ 		12 KB
12 KB 		Script
General
Check archive.org
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server
Apache
etag
"7d14-54c5991605e8b"
x-frame-options
SAMEORIGIN
status
200
accept-ranges
bytes
content-length
32020
x-xss-protection
1; mode=block
related_articles
support.jeppesen.com/lib/ 		1005 B
1 KB 		XHR
General
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https://support.jeppesen.com/lib/related_articles
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/include/foundation/bower_components/jquery/dist/jquery.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
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Security Headers
Name Value
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Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
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XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

date
Sat, 29 Aug 2020 16:39:27 GMT
x-content-type-options
nosniff
server
Apache
x-frame-options
SAMEORIGIN
content-type
application/json
status
200
content-length
1005
x-xss-protection
1; mode=block
HelveticaNeue-Bold.woff
support.jeppesen.com/include/css/fonts/ 		214 KB
215 KB 		Font
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Host: support.jeppesen.com
URL: https://support.jeppesen.com/include/css/custom.css?version=1.8.1
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

Origin
https://support.jeppesen.com
Referer
https://support.jeppesen.com/include/css/custom.css?version=1.8.1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:27 GMT
x-content-type-options
nosniff
last-modified
Mon, 11 Nov 2019 23:22:03 GMT
server
Apache
etag
"357dc-5971a663b60c5"
x-frame-options
SAMEORIGIN
status
200
accept-ranges
bytes
content-length
219100
x-xss-protection
1; mode=block
search.js
support.jeppesen.com/include/js/ 		18 KB
18 KB 		Script
General
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https://support.jeppesen.com/include/js/search.js?version=1.8.1
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Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
10bdaea608ec65dc5f7772395d765a4e3cf25769d5cca021ba154d621c533f58
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:27 GMT
x-content-type-options
nosniff
last-modified
Mon, 18 Nov 2019 17:03:59 GMT
server
Apache
etag
"4898-597a1ef05279b"
x-frame-options
SAMEORIGIN
content-type
text/javascript
status
200
accept-ranges
bytes
content-length
18584
x-xss-protection
1; mode=block
s95054178075926
metrics.jeppesen.com/b/ss/jepjeppesenprod,jepjeppglobal/1/JS-2.12.0-D7QN/
Redirect Chain
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43 B
270 B 		Image
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https://metrics.jeppesen.com/b/ss/jepjeppesenprod,jepjeppglobal/1/JS-2.12.0-D7QN/s95054178075926?AQB=1&pccr=true&vidn=2FA5425F8515EB39-40000856BCFCCB9E&ndh=1&pf=1&t=29%2F7%2F2020%2018%3A39%3A27%206%20-120&D=D%3D&fid=3FBFEB2F6EB8CAE0-371A257EDA7ACF0D&ce=UTF-8&ns=jeppesensanderson&pageName=Jepp%3ASupport%3AArticles&g=https%3A%2F%2Fsupport.jeppesen.com%2Farticle%3Faid%3DkA260000000blzkCAA&server=support.jeppesen.com&v1=Jepp%3ASupport&v9=%2Farticle%3Faid%3DkA260000000blzkCAA&c10=D%3DAccept-Language&c11=support.jeppesen.com&v11=D%3DAccept-Language&v12=Jepp%3ASupport%3AArticles&c13=Jepp%3ASupport%3AArticles&v13=D%3DUser-Agent&c16=D%3DUser-Agent&c17=D%3DTLTSID&c18=Jepp%3ASupport%3AArticles&c20=%2Farticle%3Faid%3DkA260000000blzkCAA&v31=Jepp%3ASupport%3AArticles&v37=Article%20ID%3D000002403%7CDoc%20Type%28s%29%3DTroubleshooting%7CCreated%20Date%3DJul%202017%7CEnvironment%3DWindows%7CRelated%20Products%3DDDM%2CeCharts%20Windows%2CeLink%20Windows%2CJDM%20Pro%2CJDM%20Windows%2CJeppView%20Windows%7CVersion%3D1%7CArticle%20Title%3DMicrosoft%20Program%20Install%20and%20Uninstall%20Troubleshooter&v40=D%3DUser-Agent&v42=D%3DTLTSID&v45=Jepp%3ASupport%3AArticles&v46=Jepp%3ASupport%3AArticles&v47=%2Farticle%3Faid%3DkA260000000blzkCAA&c54=DTM%20build%20date%3D2020-06-11%2001%3A00%3A38%20UTC%7CAA%3D2.12.0%7CAAcc%3D20190205_1%3AJepp%20Corp%7CAETF%3Dsupport.jepp%20Article%20EBR%2020190205_2&v65=D%3DAccept-Language&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&AQE=1
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/article?aid=kA260000000blzkCAA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
15.236.175.233 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-175-233.eu-west-3.compute.amazonaws.com
Software
jag /
Resource Hash
a1ecbaed793a1f564c49c671f2dd0ce36f858534ef6d26b55783a06b884cc506
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sat, 29 Aug 2020 16:39:27 GMT
x-content-type-options
nosniff
x-c
master-1337.If22631.M0-435
p3p
CP="This is not a P3P policy"
status
200
content-length
43
x-xss-protection
1; mode=block
pragma
no-cache
last-modified
Sun, 30 Aug 2020 16:39:27 GMT
server
jag
xserver
anedge-7b958987b-vpl5d
etag
3433223268961976320-4614474854999280175
vary
*
content-type
image/gif;charset=utf-8
access-control-allow-origin
*
cache-control
no-cache, no-store, max-age=0, no-transform, private
expires
Fri, 28 Aug 2020 16:39:27 GMT

Redirect headers

date
Sat, 29 Aug 2020 16:39:27 GMT
x-content-type-options
nosniff
access-control-allow-origin
*
x-c
master-1337.If22631.M0-435
p3p
CP="This is not a P3P policy"
status
302
content-length
0
x-xss-protection
1; mode=block
pragma
no-cache
last-modified
Sun, 30 Aug 2020 16:39:27 GMT
server
jag
xserver
anedge-7b958987b-7jgmb
content-type
text/plain;charset=utf-8
location
https://metrics.jeppesen.com/b/ss/jepjeppesenprod,jepjeppglobal/1/JS-2.12.0-D7QN/s95054178075926?AQB=1&pccr=true&vidn=2FA5425F8515EB39-40000856BCFCCB9E&ndh=1&pf=1&t=29%2F7%2F2020%2018%3A39%3A27%206%20-120&D=D%3D&fid=3FBFEB2F6EB8CAE0-371A257EDA7ACF0D&ce=UTF-8&ns=jeppesensanderson&pageName=Jepp%3ASupport%3AArticles&g=https%3A%2F%2Fsupport.jeppesen.com%2Farticle%3Faid%3DkA260000000blzkCAA&server=support.jeppesen.com&v1=Jepp%3ASupport&v9=%2Farticle%3Faid%3DkA260000000blzkCAA&c10=D%3DAccept-Language&c11=support.jeppesen.com&v11=D%3DAccept-Language&v12=Jepp%3ASupport%3AArticles&c13=Jepp%3ASupport%3AArticles&v13=D%3DUser-Agent&c16=D%3DUser-Agent&c17=D%3DTLTSID&c18=Jepp%3ASupport%3AArticles&c20=%2Farticle%3Faid%3DkA260000000blzkCAA&v31=Jepp%3ASupport%3AArticles&v37=Article%20ID%3D000002403%7CDoc%20Type%28s%29%3DTroubleshooting%7CCreated%20Date%3DJul%202017%7CEnvironment%3DWindows%7CRelated%20Products%3DDDM%2CeCharts%20Windows%2CeLink%20Windows%2CJDM%20Pro%2CJDM%20Windows%2CJeppView%20Windows%7CVersion%3D1%7CArticle%20Title%3DMicrosoft%20Program%20Install%20and%20Uninstall%20Troubleshooter&v40=D%3DUser-Agent&v42=D%3DTLTSID&v45=Jepp%3ASupport%3AArticles&v46=Jepp%3ASupport%3AArticles&v47=%2Farticle%3Faid%3DkA260000000blzkCAA&c54=DTM%20build%20date%3D2020-06-11%2001%3A00%3A38%20UTC%7CAA%3D2.12.0%7CAAcc%3D20190205_1%3AJepp%20Corp%7CAETF%3Dsupport.jepp%20Article%20EBR%2020190205_2&v65=D%3DAccept-Language&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&AQE=1
cache-control
no-cache, no-store, max-age=0, no-transform, private
expires
Fri, 28 Aug 2020 16:39:27 GMT
MultiNoun.jsonp
d.la4-c1-phx.salesforceliveagent.com/chat/rest/System/ 		729 B
778 B 		Script
General
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https://d.la4-c1-phx.salesforceliveagent.com/chat/rest/System/MultiNoun.jsonp?nouns=VisitorId,Settings&VisitorId.prefix=Visitor&Settings.prefix=Visitor&Settings.buttonIds=[57360000000Cazr,57360000000Cazq]&Settings.updateBreadcrumb=1&Settings.urlPrefix=undefined&callback=liveagent._.handlePing&deployment_id=57260000000Cavi&org_id=00D30000000670O&version=42
Requested by
Host: c.la4-c1-dfw.salesforceliveagent.com
URL: https://c.la4-c1-dfw.salesforceliveagent.com/content/g/js/42.0/deployment.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
136.147.103.128 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl8-phx.la4-c1-phx.salesforceliveagent.com
Software
/
Resource Hash
9b5fd3041c8e610f60040d6f6826dbe81c41f64d4ece827ffb3c70abf1190455
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Content-Type
text/javascript
Access-Control-Allow-Origin
*
Cache-Control
no-cache
Access-Control-Allow-Credentials
true
Connection
close
Expires
-1
article_feedback
support.jeppesen.com/lib/ 		2 B
162 B 		XHR
General
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Full URL
https://support.jeppesen.com/lib/article_feedback
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/include/foundation/bower_components/jquery/dist/jquery.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
12ae32cb1ec02d01eda3581b127c1fee3b0dc53572ed6baf239721a03d82e126
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

date
Sat, 29 Aug 2020 16:39:27 GMT
x-content-type-options
nosniff
server
Apache
x-frame-options
SAMEORIGIN
content-type
text/html; charset=UTF-8
status
200
content-length
2
x-xss-protection
1; mode=block
recent_activity
support.jeppesen.com/lib/ 		1 B
161 B 		XHR
General
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Full URL
https://support.jeppesen.com/lib/recent_activity
Requested by
Host: support.jeppesen.com
URL: https://support.jeppesen.com/include/foundation/bower_components/jquery/dist/jquery.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.191.112.104 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-191-112-104.us-west-2.compute.amazonaws.com
Software
Apache /
Resource Hash
6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://support.jeppesen.com/article?aid=kA260000000blzkCAA
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

date
Sat, 29 Aug 2020 16:39:27 GMT
x-content-type-options
nosniff
server
Apache
x-frame-options
SAMEORIGIN
content-type
text/html; charset=UTF-8
status
200
content-length
1
x-xss-protection
1; mode=block

Verdicts & Comments Add Verdict or Comment

183 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| _paq object| _satellite boolean| liveAgentDeployment object| liveagent string| api_endpoint string| org_id string| deployment_id string| server_env string| csp_release_version function| $ function| jQuery object| Foundation object| html5 object| Modernizr function| Cookies object| jstz function| moment object| this_js_script undefined| app string| js_path undefined| cookieFirstName undefined| cookieLastName undefined| cookieEmailAddress undefined| cookieUserId undefined| cookieContactId undefined| cookieAccountId undefined| cookieAccountName undefined| cookieTermsUpdated undefined| cookiePolicyAccepted undefined| cookieStrategicAM undefined| cookieStrategicFOPS undefined| cookiePortalAccount undefined| portaltimezone undefined| segmentCookie string| loadingModalText_information string| loadingModalText_page function| showAjaxLoadingPage function| hideAjaxLoadingPage function| countdown function| menuClick function| openPanel function| openModal function| closeAllPanels function| closePanel function| closeModal function| toggleNotificationCenter function| toggleChildNotfications function| displayAuthDivs function| displayArticles function| displayArticles3 function| processFilters function| checkFavoriteArticle function| favoriteArticle function| checkFavoriteProduct function| favoriteProduct function| favoriteCase function| supportFavorite function| loadProductFilter function| loadFilterBy function| loadArticleTypeFilter function| selectProductFilter function| selectArticleTypeFilter function| logout function| loadProductsByPage function| counterReset function| showFeedback function| showHelp function| showChat function| recentActivity function| jeppdox_recent_activity function| isNumeric function| validate_account function| validate_email function| validate_phone function| validate_pw function| fname function| do_login function| sm_do_login function| do_login2 function| sm_do_login2 function| do_login3 function| sm_do_login3 function| imp_logout function| iForgotPassword function| forgot_password function| poor_rating function| rand function| token function| SetSel function| terms_agreement function| check_cookie_policy function| update_cookie_policy function| toggle_cookie_policy function| cookieConsent function| check_terms function| showStatusMessage function| siteError function| log_error function| check_browser function| trimTime function| trimTimeDate function| showTime function| recentArticles function| toggleSearchTerms function| unique function| topSearches function| relatedSearches function| recentSearches function| deleteRecentSearchHistory function| recentProducts function| replaceNewline function| replaceBR function| remove_html function| relatedArticles function| queryFeedback function| articleUserFeedback function| submitArticleFeedback function| showFieldInfo function| toggleNotificationItem function| loadNotifications function| processNotification function| toTimeZone function| escapeHtml string| segment object| $jscomp string| css_path function| AppMeasurement_Module_ActivityMap function| AppMeasurement function| s_gi function| s_pgicq number| s_objectID number| s_giq object| s_c_il number| s_c_in boolean| s_aetfCall string| s_ld object| JSON_PIWIK object| Piwik object| AnalyticsTracker function| piwik_log function| topBar function| help_status function| do_email function| nl2br function| do_phone function| do_show_am undefined| userCookie function| enableSubmitBtn function| toggleFeedbackImages function| loadFeedbackOptions function| siteFeedback object| container string| nav_button string| ops_button string| nav_caseRecordTypeId string| ops_caseRecordTypeId function| initializeChat object| _laq string| href string| lastPathSegment function| portalSignIn function| showLogin function| showNotificationMenu function| showUserMenu function| showMediumDownSearch function| showMobileProductsMenu function| showMobileSupportMenu function| loadMobileProductsMenu function| navBarProducts function| closeNotificationBanner function| view_report_attachment object| document_domain number| domains_checked number| domain_count object| this_domain undefined| bdm undefined| analytics_et string| js_search_path boolean| prevent_close object| autocompleterequest function| search_autocomplete object| s_i_jepjeppesenprod_jepjeppglobal

10 Cookies

Domain/Path Name / Value
support.jeppesen.com/ Name: liveagent_ptid
Value: dec209da-f380-40da-bb49-884f37557fce
support.jeppesen.com/ Name: liveagent_vc
Value: 2
support.jeppesen.com/ Name: liveagent_oref
Value:
.jeppesen.com/ Name: s_vi
Value: [CS]v1|2FA5425F8515EB39-40000856BCFCCB9E[CE]
.jeppesen.com/ Name: gpv_pn
Value: Jepp%3ASupport%3AArticles
support.jeppesen.com/ Name: liveagent_sid
Value: dec209da-f380-40da-bb49-884f37557fce
.support.jeppesen.com/ Name: _pk_ses.1.b146
Value: *
.support.jeppesen.com/ Name: _pk_id.1.b146
Value: f4567116f93b725d.1598719167.1.1598719167.1598719167.
.jeppesen.com/ Name: s_cc
Value: true
.jeppesen.com/ Name: s_fid
Value: 3FBFEB2F6EB8CAE0-371A257EDA7ACF0D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.adobedtm.com
c.la4-c1-dfw.salesforceliveagent.com
d.la4-c1-phx.salesforceliveagent.com
fonts.googleapis.com
fonts.gstatic.com
metrics.jeppesen.com
support.jeppesen.com
136.147.103.128
136.147.110.128
15.236.175.233
2a00:1450:4001:81a::2003
2a00:1450:4001:81d::200a
2a02:26f0:10c:382::1e80
54.191.112.104
05b85d96f41fff14d8f608dad03ab71e2c1017c2da0914d7c59291bad7a54f8e
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