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INCIDENT MANAGEMENT MODULE™


THE SIMPLE WAY TO MANAGE HEALTH PLAN COMPLIANCE ISSUES

No one wants to dwell on managing Complaints Tracking Module (CTM) issues,
reports of impropriety or questions about benefits; but it’s an unfortunate part
of the business. Mishandling these investigations can have serious – and costly
– consequences to health plans, but we have the solution.

Developed specifically for health plan compliance departments, the CodySoft®
Incident Management Module™ is the first-of-its-kind full-cycle tool that allows
health plans to best manage investigation issues, from reporting to resolution.

Address the root cause of incidents, help prevent future incidents, and have
real-time visibility to case list, case status, assignments and statistics.




CLIENT TESTIMONIAL:

“Part of our Corrective Action Plan response to CMS in 2013 was telling them we
were going to utilize CodySoft® from now on to produce our ANOCs and EOCs, to
ensure accuracy and compliance… CodySoft® is worth it. It’s beneficial for the
overall process, it’s beneficial for meeting CMS regulations, and it’s
beneficial for your staff and yourself. It’s changed my life.”




WITH THE INCIDENT MANAGEMENT MODULE™, YOU CAN:

 * Capture comprehensive complaint information to help fully investigate,
   remediate, and report case outcomes
 * Get streamlined and simplified workflow management tracks for complaints
   related to Sales and Marketing, Fraud/Waste/Abuse, HIPAA/IT Security, Legal,
   and HR issues
 * Quickly obtain information to support annual CMS reporting requirements
   regarding agent oversight for both Medicare Part C and Part D plans
 * Access a document management library to centralize investigation documents
   and reports
 * Link to user-defined documents such as regulatory guidelines, policies and
   procedures, HR handbooks, and Code of Conduct guidelines
 * Gain centralized communications with the Investigations Discussions feature
 * Easily generate investigation, user, and management reports

Rest easier with better-managed investigations using the only tool of its kind.
Contact us today to learn more about the Incident Management Module™.


CODYSOFT® ENTERPRISE SOLUTIONS


COMPLIANCE SUITE

Compliance Correspondence Module®
Capture and manage Regulatory Correspondence efficiently; track actions, support
audit trails, and required reporting

HPMS Memo Module®
Manage the HPMS Memo process with a centralized dedicated workflow

Policy and Procedures Module®
Streamline and manage the entire Policy and Procedures lifecycle through an
integrated workflow

Incident Management Module™
Thoroughly investigate, remediate, and report case outcomes with real-time
visibility and full-cycle management

Risk Management Module®
Enterprise and Compliance Risk Management with configurable workflows to align
with your business

 Contact us today to learn more or schedule a demo.

            

—

Cody Consulting Group, Inc.
Revolutionizing the Way Health Plans Operate®

Phone: 855-990-2639
Email: Sales@codyconsulting.com

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