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READYSIGN PRIVACY POLICY
Last Updated: May 10, 2021
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INFORMATION COLLECTION & USE
SecureDocs, Inc. (“SecureDocs,” “us,” “we”) of 6500 Hollister Avenue, Suite 110,
Goleta, CA 93117, USA is committed to respecting your privacy. This policy
discloses the privacy practices for SecureDocs and the ways we collect store,
use, and protect information about or relating to you (which we refer to as
personal data or personally identifiable information in this policy). If you
wish to contact us about anything in this policy, please use the contact details
found below.
CHILDREN
Our website and services are not directed at children, and we do not knowingly
collect any personal data from or about children.
If you are a child and we learn that we have inadvertently obtained personal
data from you from our websites, or from any other source, then we will delete
that information as soon as possible.
Please contact us at info@SecureDocs.com if you are aware that we may have
inadvertently collected personal data from or about a child.
WHOM THIS PRIVACY POLICY APPLIES TO
SecureDocs collects information from, and therefore this policy applies to:
* individuals who visit our websites and other potential purchasers of our
products (“Prospects”); and
* Customers and customers’ invitees (each "Users") who register to use the
SecureDocs web-based business and content management solutions (“Services”).
You do not need to register in order to review the content on our website.
PERSONALLY IDENTIFIABLE INFORMATION COLLECTED BY US
Users use our products for the storage, management and sharing of contracts,
files, and documents (collectively, “Content”) related to their businesses. That
Content is considered confidential to our Users. SecureDocs will not review,
share, distribute, or reference any such Content except for the purpose of
resolving a problem, providing customer support, or to investigate a suspected
violation of our Terms of Service.
Any personally identifiable information collected by us is used solely for the
purpose for which it is collected or for communicating with you regarding the
Services.
We need to communicate with our Users so as a part of signing up to become a
User, we ask for the following contact information:
* your name;
* your email address;
* your company;
* your state (where applicable),
* your country (where applicable); and
* your contact phone number.
Additionally, we collect billing contact information and/or credit card
information from Customers for the purpose of collecting payment for the use of
the Services.
We also collect technical information from both Users and Prospects. This
information includes your device's Internet Protocol (IP) address, browser type,
internet service provider (ISP), referring/exit pages, operating system,
date/time stamp, clickstream data, and other fields. We use this aggregated and
anonymized information to analyze trends, to administer our website, and to
track Users’ movements around the website. This information will not be shared
with third parties unless required by applicable law.
Finally, personally identifiable information about individuals who interact with
our sales & marketing software platform, in the form of the contact details set
out above, is also collected.
RETENTION OF YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will retain your information, but for no longer than is necessary for the
purposes for which the personally identifiable information is required, which
will be calculated by reference to the following criteria:
* for Users:
* as long as your account is active;
* as needed to provide you Services;
* to comply with our legal obligations;
* to resolve disputes; and
* to enforce our agreements, including our Terms of Service.
* for Prospects:
* for a period of time after you have provided us with your personally
identifiable information for which we consider it necessary to retain that
data either for archiving purposes or to market to you.
SHARING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We share personally identifiable information with the following third parties or
categories of third parties in order to maintain your customer account with us
and provide the Services to you:
* Third-party credit card processors, whom we use in order to check the
creditworthiness of our prospective Users and to assist us in processing User
payments. This processing partner is not permitted (by law and by contract)
to store, retain, or use the personally identifiable information provided,
except for the sole purpose of credit card processing.
* Our third-party service providers and subcontractors, including those who are
providing marketing support, analysis, and public relations services. When we
employ such companies, they are not permitted (by law and by contract) to
retain, share, store, or use personally identifiable information for any
other purpose than to complete the contracted assignment.
* Third-party processors: our carefully selected partners and service providers
may process personal information about you on our behalf as described below:
* Digital marketing service providers: we periodically appoint digital
marketing agents to conduct marketing activity on our behalf, such activity
may result in the compliant processing of personal information. Our
appointed data processors include:
* (i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can
contact Sopro and view their privacy policy here: http://sopro.io. Sopro
is registered with the ICO Reg: Z123456; their Data Protection Officer
can be emailed at: dpo@sopro.io
Save as expressly detailed above, we DO NOT share, sell, trade, or rent your
personally identifiable information with any third party without notifying you
and, where necessary, obtaining your consent. If you have given your consent for
us to use your personally identifiable information in a particular way, but
later change your mind, you should contact us by email at info@SecureDocs.com,
and we will stop doing so.
SELLING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We DO NOT sell your personally identifiable information.
LEGAL BASIS FOR THE USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION
If you are accessing the Services or our website from the European Union, we are
required to explain the legal basis for which we collect and use your personal
data. We consider that the legal basis for using your personally identifiable
information as set out in this privacy policy are as follows:
1. our use of your personally identifiable information is necessary to perform
our obligations under any contract with you; or
2. our use of your personally identifiable information is necessary for
complying with our legal obligations; or
3. Where neither (a) nor (b) apply, use of your personally identifiable
information is necessary for our legitimate interests or the legitimate
interests of others (for example to ensure the security of our website). Our
legitimate interests are to:
1. run, grow, and develop our business;
2. operate our website;
3. carry out marketing, market research, and business development; and
4. for internal group administrative purposes.
If we rely on our (or another person’s) legitimate interests to use your
personally identifiable information, we will undertake an assessment to ensure
that our (or the other person’s) legitimate interests are not outweighed by your
interests or fundamental rights and freedoms which require protection. You can
ask us for information on this assessment by contacting us at
gdpr@SecureDocs.com.
SERVICES-RELATED ANNOUNCEMENTS FOR USERS
We will send Users services-related announcements as needed. For instance, when
we add software enhancements, we will send email notification. These emails are
necessary for the maintenance of your account with us.
OFFERS AND UPDATES
We may send Users and/or Prospects offers to receive a free trial,
demonstration, or other downloadable content, information about our products,
educational offers, or our newsletter. We will use your name and email address
to send these communications to you.
If you wish to stop receiving such promotional communications, you can email us
at info@SecureDocs.com, call us at (866) 700 7975 or write to us at 6500
Hollister Avenue, Suite 110, Goleta, CA 93117, USA.
Users will still receive non-promotional communications including confirmation
emails and customer support updates that are necessary to continue to provide
the service to you.
PRIVACY SHIELD STATEMENT
SecureDocs complies with the EU-US and Swiss-US Privacy Shield Frameworks as set
forth by the US Department of Commerce regarding the collection, use, and
retention of personal data transferred from the European Union and Switzerland.
SecureDocs has certified to the Department of Commerce that it adheres to the
Privacy Shield Principles (the “Principles”) and commits to subject all personal
data received from the EU or Switzerland to the Principles. If there is any
conflict between the terms in this privacy policy and the Principles, the
Principles will govern. To learn more about the Privacy Shield program, and to
view our certification, please visit www.privacyshield.gov/.
SecureDocs remains responsible for any of your personal data that is shared
under the onward transfer principle with third parties for external processing
on our behalf, as described in the “Sharing Your Personally Identifiable
Information” and “Cookies” sections of our privacy policy.
In compliance with the Privacy Shield Principles, SecureDocs commits to resolve
complaints about our collection or use of your personal data. EU and Swiss
individuals with inquiries or complaints regarding our Privacy Shield Statement
should first contact SecureDocs at gdpr@SecureDocs.com .
SecureDocs has further committed to refer unresolved Privacy Shield complaints
to International Center for Dispute Resolution, the international division of
the American Arbitration Association (ICDR/AAA), an alternative dispute
resolution provider located in the United States. If you do not receive timely
acknowledgment of your complaint from us, or if we have not addressed your
complaint to your satisfaction, please contact or visit here for more
information or to file a complaint. The services of ICDR/AAA are provided at no
cost to you.
SecureDocs’ Privacy Shield compliance is subject to the investigatory and
enforcement powers of the Federal Trade Commission. We may be required to
disclose personal data that we handle under the Privacy Shield in response to
lawful requests by public authorities, including to meet national security or
law enforcement requirements.
Finally, under certain conditions, more fully described on the Privacy Shield
website, you may invoke binding arbitration when other dispute resolution
procedures have been exhausted.
LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect our
rights and/or to comply with a judicial proceeding, court order, or legal
process served on us.
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
SecureDocs collects a variety of information via the use of our Services and at
the direction of customers. As an individual, you have certain rights in
relation to your personally identifiable information. If you would like further
information in relation to these or would like to exercise any of them, please
contact us at info@securedocs.com, and we will work with you and the
organization responsible for processing your personal data to respond to your
request within a reasonable timeframe (an in any event within one month of your
request unless we tell you we are entitled to a longer period under applicable
law). Please note, however, that certain personally identifiable information may
be exempt from such requests in certain circumstances.
If you are an individual who is based in the European Union, you have the
following rights:
* the right of access to any personally identifiable information we hold about
you including confirmation as to whether your personally identifiable
information is being used by us; details about how and why it is being used;
and details of the safeguards which are in place if we transfer your
information outside of the European Economic Area (“EEA”);
* the right to request an update to any of your personally identifiable
information which is out of date or incorrect;
* the right to ask us to delete any personally identifiable information which
we are holding about you in certain specific circumstances;
* the right to ask us to restrict the way that we process your personally
identifiable information in certain specific circumstances;
* the right to ask us to stop using your personally identifiable information
for direct marketing purposes;
* the right to ask us to consider any valid objections to our use of your
personally identifiable information where we process your personally
identifiable information on the basis of our legitimate interest; and
* in accordance with Article 77 of the EU General Data Protection Regulation
(GDPR), you may also make a complaint to the data protection regulator in the
country where you usually live or work (for example, the Information
Commissioner's Office (in the UK), or where an alleged infringement of the
GDPR has taken place. Alternatively, you may seek a remedy through the courts
if you believe your rights have been breached.
COOKIES
Some of the pages on our website use cookies, which are small files that are
placed on your internet browser when you visit our website.
Cookies make web surfing easier for you by saving your preferences while you are
at the website, and allow us to offer you a more tailored experience in the
future by understanding and remembering your browsing preferences.
Where we use cookies on our website, you may block these at any time. To do so,
you can activate the setting on your browser that allows you to refuse the
setting of some or all cookies. However, if you use your browser to block all
cookies (including essential cookies), you may not be able to access all or
parts of our website or use all the functionality provided through our website.
For more information on the management and prevention of cookies, please follow
the link to the DAA Consumer Choice page by clicking here, or the European
Interactive Advertising Digital Alliance Your Online Choices site by clicking
here. The Help menu on the menu bar of most browsers will also tell you how to
prevent your browser from accepting new cookies, how to have the browser notify
you when you receive a new cookie and how to disable cookies altogether.
The use of cookies is an industry standard, and as such, you will find them at
most major websites. Our website uses cookies and related technologies dropped
by us or third parties for a variety of purposes, including to operate and
personalize our website.
We use cookies to store IP address, as well as unique, randomly assigned user
IDs that enable you to enter our website without having to login each time, as
well as your clickstream behavior (for example, the pages you view and the links
you click). We may also use cookies to track how you use this site to target ads
to you on other websites. We do not store any passwords or personally
identifiable information about you in the cookies. By showing how and when
Prospects use the website, cookies help us see which areas are popular and which
are not. Many improvements and updates to the website are based on data such as
total number of Visitors and pages viewed. This information is most easily
tracked with cookies.
GOOGLE ANALYTICS
We use the following Google advertising features:
* Remarketing with Google Analytics
* Google Display Network Impression Reporting
* Google Analytics Demographics and Interest Reporting
You may prevent Google Analytics from using your data by using the Google
Analytics opt-out at https://tools.google.com/dlpage/gaoptout/.
ANONYMOUS USAGE DATA
We may anonymize the information we collect about you by removing or "hashing"
any data fields (such as name, address and telephone number), that identify you
or that can be used to identify you personally. We use industry best practices
and state-of-the-art techniques to anonymize and aggregate data.
We compile aggregate information by combining anonymous data that meet certain
criteria into groups. We will never sell your usage data to third parties. None
of these anonymized, aggregated reports or statistics will enable our Prospects
or Users to be personally identified or identifiable.
PUBLIC FORUMS, REFERRALS, AND TESTIMONIALS
We may provide public forums like bulletin boards, blogs, or chat rooms on our
websites. These forums are provided as a service to our Users and/or Prospects
to help them exchange ideas, tips, information, and techniques related to our
services. Any personally identifiable information you choose to submit in such a
forum may be read, collected, or used by others who visit these forums, and may
be used to send you unsolicited messages. We are not responsible for the
personally identifiable information you choose to submit in these forums.
We also post User testimonials on our websites that may contain information such
as the Users’ names and titles.
SECURITY
The main risk of our processing of your personally identifiable information is
if it is lost, stolen, or misused. This could lead to your personally
identifiable information being in the hands of someone else who may use it
fraudulently or make public, information that you would prefer to keep private.
The security of your personally identifiable information is important to us. We
utilize robust security measures to protect customer data from unauthorized
access. Sensitive data is encrypted, and website connections are protected using
SSL with a minimum of 128-bit symmetric encryption and a 1024-bit authenticated
key agreement. Our websites are hosted in a secure server environment that uses
multi- layer perimeter security, including firewalls and other advanced
technology to prevent interference or access from outside intruders.
Nevertheless, we remind you that no security measure is perfect and you should
take steps to protect your passwords and personally identifiable information.
SecureDocs is not liable for loss of passwords by customers. If you believe your
password has been compromised, we recommend that you immediately change your
password.
We encourage you to be aware when you leave our site and to read the privacy
statements of each and every website that collects personally identifiable
information.
BUSINESS TRANSITIONS
In the event SecureDocs goes through a business transition, such as a merger,
acquisition by another company, or sale of all or a portion of our assets, your
personally identifiable information will likely be among the assets transferred.
CHANGES IN THIS PRIVACY STATEMENT
We reserve the right to modify this privacy statement at any time, so please
review it frequently. If we make material changes to this policy, we will notify
you here on the website and also, as necessary via email.
EXTERNAL LINKS
Our websites may contain links to third-party websites. These links are provided
for your reference and convenience only and do not imply any endorsement of the
activities of such third-party websites or any association with their operators.
This privacy policy only applies to the personally identifiable information that
we collect or which we receive from third party sources. These third party
websites maintain their own policies regarding cookies and the collection and
use of personally identifiable information. We assume no responsibility or
liability for the actions of such third parties with respect to their collection
or use of your information. We encourage you to read the privacy policies of
every website that you visit through a link on our websites.
CONTACT US
If you have any questions, concerns, or suggestions regarding our privacy policy
or our collection, use, or storage of your personally identifiable information,
please contact us by emailing us at info@SecureDocs.com, by calling (866) 700
7975, or by writing to us at 6500 Hollister Avenue, Suite 110, Goleta, CA 93117.
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6500 Hollister Ave.
Suite 110
Goleta, CA 93117
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