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Submitted URL: http://discord.trengohelp.com/
Effective URL: https://trengo.com/de
Submission: On June 01 via api from US — Scanned from DE
Effective URL: https://trengo.com/de
Submission: On June 01 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
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<p>Trengo benötigt Ihre Daten, um Ihnen unseren Newsletter zu senden. Mit dem Absenden dieses Formulars erklären Sie sich damit einverstanden, dass wir Ihre personenbezogenen Daten zu diesem Zweck verarbeiten. Sie können sich jederzeit
abmelden. Weitere Informationen hierzu finden Sie in unserer <a href="https://trengo.com/de/privacy-statement" target="_blank" rel="noopener">Datenschutzerklärung</a>.</p>
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</form>Text Content
We value your privacy We use cookies to enhance your browsing experience, serve personalised ads or content, and analyse our traffic. By clicking "Accept All", you consent to our use of cookies. Customise Reject all Accept all Customize Consent Preferences We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below. The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site.... Show more NecessaryAlways active Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. * Cookie __hssrc * Duration session * Description This cookie is set by Hubspot whenever it changes the session cookie. 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Analytics Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. * Cookie _gcl_au * Duration 3 months * Description Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. * Cookie _ga * Duration 1 year 1 month 4 days * Description The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. * Cookie _gid * Duration 1 day * Description Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. * Cookie _omappvp * Duration 1 year 1 month 4 days * Description The _omappvp cookie is set to distinguish new and returning users and is used in conjunction with _omappvs cookie. * Cookie _omappvs * Duration 20 minutes * Description The _omappvs cookie, used in conjunction with the _omappvp cookies, is used to determine if the visitor has visited the website before, or if it is a new visitor. * Cookie ajs_user_id * Duration never * Description This cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability. * Cookie ajs_group_id * Duration 1 year * Description This cookie is set by Segment to track visitor usage and events within the website. * Cookie ajs_anonymous_id * Duration 1 year * Description This cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before. * Cookie __hstc * Duration 5 months 27 days * Description This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). * Cookie hubspotutk * Duration 5 months 27 days * Description HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. * Cookie __utmt_b * Duration 10 minutes * Description The __utmt_b cookie, set by Google Analytics, is used to throttle requests. * Cookie _gat_custom * Duration 1 minute * Description Google Analytics sets this cookie to throttle request rate. * Cookie _hjFirstSeen * Duration 30 minutes * Description Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. * Cookie _hjAbsoluteSessionInProgress * Duration 30 minutes * Description Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. * Cookie october_session * Duration 2 hours * Description This cookie is used for identifying the user session by assigning an unique ID for the users. * Cookie CONSENT * Duration 2 years * Description YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. * Cookie utm_content * Duration never * Description This cookie is used for storing the session content value if present. * Cookie _ga_* * Duration 1 year 1 month 4 days * Description Google Analytics sets this cookie to store and count page views. * Cookie ln_or * Duration 1 day * Description Linkedin sets this cookie to registers statistical data on users' behaviour on the website for internal analytics. * Cookie _hjIncludedInPageviewSample * Duration 2 minutes * Description Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. * Cookie utm_campaign * Duration never * Description Google Ad Services sets this cookie to store session campaign value if present. * Cookie utm_source * Duration never * Description This cookie is used to record from where the visitor came to the website orginally. This information is used by the website operator to know the efficiency of their marketing. Performance Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. * Cookie _uetsid * Duration 1 day * Description Bing Ads sets this cookie to engage with a user that has previously visited the website. * Cookie _uetvid * Duration 1 year 24 days * Description Bing Ads sets this cookie to engage with a user that has previously visited the website. * Cookie __utma * Duration 1 year 1 month 4 days * Description This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. * Cookie __utmc * Duration session * Description The cookie is set by Google Analytics and is deleted when the user closes the browser. It is used to enable interoperability with urchin.js, which is an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits. * Cookie __utmz * Duration 6 months * Description Google Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site. * Cookie __utmt * Duration 10 minutes * Description Google Analytics sets this cookie to inhibit request rate. * Cookie __utmb * Duration 30 minutes * Description Google Analytics sets this cookie, to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics. * Cookie _gat * Duration 1 minute * Description This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. Advertisement Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns. * Cookie MUID * Duration 1 year 24 days * Description Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. * Cookie test_cookie * Duration 15 minutes * Description The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. * Cookie _fbp * Duration 3 months * Description This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. * Cookie IDE * Duration 1 year 24 days * Description Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. * Cookie YSC * Duration session * Description YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. * Cookie VISITOR_INFO1_LIVE * Duration 5 months 27 days * Description A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. * Cookie yt-remote-device-id * Duration never * Description YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. * Cookie yt-remote-connected-devices * Duration never * Description YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. * Cookie fr * Duration 3 months * Description Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. * Cookie yt.innertube::requests * Duration never * Description This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. * Cookie yt.innertube::nextId * Duration never * Description This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. Others Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. * Cookie ruid * Duration 6 months * Description No description * Cookie visitorId * Duration 1 year * Description No description * Cookie _dc_gtm_UA-66687143-19 * Duration 1 minute * Description No description * Cookie AnalyticsSyncHistory * Duration 1 month * Description No description * Cookie li_gc * Duration 5 months 27 days * Description No description * Cookie debug * Duration never * Description No description available. * Cookie cli8 * Duration 2 months * Description No description * Cookie sid7 * Duration 2 months * Description No description * Cookie sid8 * Duration 2 months * Description No description * Cookie help_center_session * Duration 2 hours * Description No description * Cookie _hjSessionUser_2773166 * Duration 1 year * Description No description * Cookie _hjSession_2773166 * Duration 30 minutes * Description No description * Cookie __tld__ * Duration session * Description No description * Cookie user_locale * Duration session * Description No description available. * Cookie ajs%3Atest * Duration 1 year * Description No description available. * Cookie ajs%3Acookies * Duration 1 year * Description No description available. * Cookie _hjIncludedInSessionSample_2773166 * Duration 2 minutes * Description No description * Cookie _hjSessionUser_2779882 * Duration 1 year * Description No description * Cookie _hjIncludedInSessionSample_2779882 * Duration 2 minutes * Description No description * Cookie _hjSession_2779882 * Duration 30 minutes * Description No description * Cookie _cfuvid * Duration session * Description No description * Cookie loglevel * Duration never * Description No description available. * Cookie ekfls * Duration session * Description No description Reject all Save my preferences Accept all Powered by Das Führen von Kundengesprächen ist jetzt viel einfacher. Schau dir die Vorlagenbibliothek an. Produkt Über trengo Trengo in zwei Minuten Die Konversation Partner mit uns KI & Automatisierung Konversationen Datenintelligenz Website Chats Multichannel-Posteingang Customer Journeys Integration Automatisierte Bots WhatsApp Lösungen Branchen Finanzdienstleistungen Restaurants & Gastgewerbe Reisen & Freizeit Automobilindustrie Energie & Versorgungsunternehmen Einzelhandel & E-Commerce Lead-Generierung Einnahmen erhöhen Bessere CX und Bindung Verwandle Unterstützung in herausragenden Service KundenPreisgestaltung Ressourcen Mitglied werden Der Convo Newsletter Partner mit uns werden Tools Trengo Blog Kundengeschichten Hilfe Zentrum Trengo Akademie Nachrichtenvorlagen EinloggenDemo anfordern AUF ALLEN KANÄLEN BEGEISTERN. Demo anfordern ALLE INTERAKTIONEN AUF EINER ÜBERSICHTLICHEN PLATFORM. VERWANDLE GESPRÄCHE IN WERTVOLLE BEZIEHUNGEN. Über 3.000 Kunden weltweit vertrauen uns! MESSBARE ERFOLGE MIT TRENGO 50% WENIGER REAKTIONSZEIT 40% MEHR KUNDENENGAGEMENT 70% STEIGERUNG DER WIEDERHOLUNGSAUFTRÄGE Video - 01:40 TRENGO IN WENIGER ALS 2 MINUTEN ALLES AN EINEM ORT. Glückliche Kunden Einblicke Teamarbeit Eine einzige Lösung für alle Kanäle: Verabschiede dich vom ständigen Wechseln zwischen den Tabs. Zusammenarbeiten SYNCHRONES ARBEITEN, SCHNELLER ANTWORTEN. Steigere die Kundenzufriedenheit, indem du Support in Rekordgeschwindigkeit anbietest. Arbeite eng mit deinem Team zusammen, um bessere Antworten in weniger Zeit zu liefern. Demo anfordern Automatisieren BEFREIE DEIN TEAM VON WIEDERHOLUNGEN. Senke deine Supportkosten durch Effizienz. Leite Nachrichten automatisch an das richtige Teammitglied weiter und erstelle No-Code-Chatbots, um FAQs zu beantworten. Demo anfordern Daten BEHALTE DEN PULS DER KUNDENZUFRIEDENHEIT IM AUGE. Zeige allen Stakeholdern, wie die Teams von Vertrieb, Marketing und Kundensupport den Umsatz steigern, Folgegeschäfte schaffen und zufriedene Kunden fördern. Demo anfordern "MIT DEM MULTICHANNEL-POSTEINGANG BEHALTEN WIR DEN VOLLEN ÜBERBLICK UND ARBEITEN ENGER ZUSAMMEN. MIT EINEM NORMALEN POSTEINGANG WÄRE DAS UNMÖGLICH." Unternehmen - Bomenbezorgd Liset Schiphorst Kundenfall lesen WIE MACHEN ES DIE BESTEN? Schließe dich den über 7.000 treuen Abonnenten an und erhalte unseren Newsletter: The Convo. Du erhältst Insider-Editorials, gesprächsfördernde Nachrichten, umsetzbare Ressourcen, aufschlussreiche Taktiken und mehr. Melde dich für The Convo an Geschäftliche E-Mail-Adresse* In welcher Sprache möchtest du „The Convo“ erhalten? Google Client ID utm_campaign utm_medium utm_content utm_source utm_term Bevorzugte Sprache * Ja, ich möchte "The Convo" beitreten! * Trengo benötigt Ihre Daten, um Ihnen unseren Newsletter zu senden. Mit dem Absenden dieses Formulars erklären Sie sich damit einverstanden, dass wir Ihre personenbezogenen Daten zu diesem Zweck verarbeiten. Sie können sich jederzeit abmelden. Weitere Informationen hierzu finden Sie in unserer Datenschutzerklärung. WAS UNSERE KUNDEN ÜBER TRENGO SAGEN Ich liebe die Möglichkeit, alle Kundendienstanfragen von verschiedenen Plattformen an einem einzigen Ort zu erhalten. Wir können Tickets anderen Kollegen zuweisen und werden in Echtzeit mit internen Kommentaren aktualisiert. Stefano G. Mit Trengo können wir die gesamte Kommunikation, sowohl intern als auch mit Kunden, über alle Kanäle hinweg zentralisieren. Von WhatsApp über E-Mail und Facebook-Nachrichten bis hin zu Live-Chat-Nachrichten gibt es jetzt einen einzigen Ort, an dem wir alles verwalten können. Jeffrey D. Gruppendirektor Es erleichtert uns die tägliche Arbeit, vor allem die Häkchenfunktion ist großartig, ebenso wie die automatische Antwort auf alle E-Mails. Ihab B. Betriebsleiter E-Commerce Ich schreibe eigentlich keine Rezensionen, aber Trengo ist ein richtiger Game-Changer. Als kleines E-Commerce-Unternehmen war es für unser kleines Team schwierig, die vielen Kanäle, über die unsere Kunden mit uns in Kontakt treten, im Griff zu behalten. Julian P. Kleines Unternehmen Eines der besten Dinge an Trengo sind die leistungsstarken Funktionen zur Automatisierung und Zusammenarbeit. Die Möglichkeit sich wiederholende Tasks, wie das Zuweisen von Tickets oder das Markieren von Konversationen zu automatisieren, spart mir und meinem Team eine Menge Zeit und Mühe. Martijn V. Betriebsleiter E-Commerce Was ich an Trengo liebe, ist seine Benutzerfreundlichkeit. Es ist sehr einfach zu bedienen, sodass das Onboarding neuer Mitarbeiter ein Kinderspiel ist. Trengo ist sehr reaktionsschnell und es war eine Freude, mit ihnen zu arbeiten. Ich kann Trengo wärmstens empfehlen! Maybelline O. Kundenerlebnis-Manager Es verfügt über einen virtuellen Assistenten, der uns dabei hilft, eine große Anzahl von Kunden und deren Anforderungen flüssiger zu bedienen. Auch die automatische Weiterleitung erleichtert uns die Arbeit, denn sie ist so konfiguriert, dass der Kunde direkt zum Agenten gehen kann. Verifizierter Benutzer Konsumgüter Du kannst mit Kunden und Mitarbeitern gleichermaßen kommunizieren und erhältst sofort eine Antwort. Die freundliche Benutzeroberfläche ist das, was mich am meisten anspricht und ist wunderbar zu verwenden. Ich kann diese Plattform jedem empfehlen. Johann K. Kleines Unternehmen TREFFEN WIR UNS Lass dein Geschäft durch Kundentreue wachsen. Bringe alle deine Kontakte auf einer einzigen Plattform zusammen, um bei jedem Schritt für Begeisterung zu sorgen. 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