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Featured Questions
Copiers: Associating Your ID Badge on the Black (Toshiba) Copiers
Copiers: Printing to the Black (Toshiba) Copiers
Copiers: Scanning from the Black (Toshiba) Copiers
Copiers: Making Copies on the Black (Toshiba) Copiers
How to Sign Into the SchoolMessenger Web Site (and Access Staff Resources)
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COLCHESTER TECHNOLOGY SUPPORT

In order to streamline support requests and better serve you, we utilize a
support ticket system. Every support request is assigned a unique ticket number
which you can use to track the progress and responses online. For your reference
we provide complete archives and history of all your support requests. A valid
Colchester email address is required to submit a ticket.

Please browse our knowledgebase for the answers to common questions. If you need
further support, feel free to submit a ticket on this site.  You will need to
use the 'Sign in with Google' option in order to log in and submit a ticket. 
Once you have submitted a ticket, one of our agents will respond as soon as
possible.









FEATURED KNOWLEDGE BASE ARTICLES

ClassLink
New Staff and ClassLink: Logging in for the First Time
We ask that all new staff log into ClassLink to setup Multi-Factor
Authentication (MFA) during their first login.  Please take the following steps
...
Resetting your ClassLink Password
If you have forgotten your password You will need to access either a district
Chromebook, or a device with internet connectivity that does not ...
Internet Safety
Phishing Email Awareness
Phishing emails will usually place the first and last name of someone in your
organization on a bogus email address in an attempt to get information ...
osTicket
How to Submit an IT Support Ticket
Beginning the first day after Christmas break this year, we are asking that all
staff submit problem tickets by filling out a form in our support ...

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