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WORKPLACE INVESTIGATIONS 101: HOW TO CONDUCT YOUR INVESTIGATION LIKE A PRO

Speaker: Dr. Susan Strauss
Date: 15 April, 2024 (Monday)
Time: 12:00 PM PDT | 03:00 PM EDT


Duration: 90 Minutes

 * 17 : Days
 * 09 : Hrs
 * 54 : Min
 * 55 Sec

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 * OVERVIEW

When we think of workplace investigations, the most common thought is that of
investigating harassment complaints. However, workplace investigations are often
necessary to discover, prevent, and address other problems - such as theft,
safety or OSHA issues, retaliation, vandalism, substance abuse, social media
violations, company policy violations, and so on. As an employer, you have to
investigate, and as an employee, you have an obligation to cooperate with the
investigative process. But what if you have a recalcitrant complainant,
wrongdoer, or witness? 

You know that documentation and writing a final report are critical aspects of
an investigation process, and should begin as soon as an employee makes a
complaint. But do you know how to document the critical elements of a report so
that you can minimize your liability? One of the first questions you need to
consider is whether the complaint requires a full-blown formal investigation or
a less formal resolution because the complaint is a minor policy violation. Do
you know what steps to take if you need to search an employee's desk, computer,
smartphone, or locker? And when should you include legal counsel, and what
evidence do you need to gather?

Join this webinar by industry veteran Susan Strauss, who will answer all these
questions, and teach you the art and science of conducting an investigation.
Strauss will walk you through the best practices on how to conduct a fair and
impartial investigation and reduce your organization's risk of liability.




 * AREA COVERED

 * Identify what constitutes a complaint
 * Determine if an investigation is necessary
 * Discuss the steps of an investigation
 * Explore the intricacies of interviewing the accuser, accused, and witnesses
 * Demonstrate good documentation
 * Differentiate between formal and informal investigative procedures searches
 * Determine credibility
 * Discuss tips on whether someone is lying
 * Help you reach a conclusion following an investigation
 * Follow up with appropriate action based on the outcome of the investigation

Help you write a formal report outlining the investigation


 * WHY SHOULD YOU ATTEND

Susan Strauss will teach you how to identify what constitutes a complaint, how
to determine if an investigation is necessary, and discuss the key steps of an
investigation. She will discuss the intricacies of interviewing the accuser,
accused, and witnesses and show you how to create a safe environment in which to
interview and establish rapport with your interviewees.

She will demonstrate the good documentation practices you should follow, and
teach you how to differentiate between formal and informal investigative
procedures. She will provide practical tips on how to detect when someone is
lying, teach you how to conclude and follow up an investigation, and how to
write a formal investigation report. After attending this webinar, you will be
able to conduct fair and impartial investigations that support a positive work
environment, protect your employees, and decrease the risk of your
organization's liability.


 * WHO WILL BENEFIT?

 * VP of HR
 * All HR Directors, Managers, and Generalists
 * Director of Risk Management
 * Managers and supervisors
 * Team leads
 * HR consultants


 * SPEAKER

Dr. Susan Strauss is a national and international speaker, trainer and
consultant. Her specialty areas include management/leadership development,
organization development, communication, and harassment and bullying. She is an
expert witness for discrimination and harassment lawsuits. She trains and
consults with business, education, healthcare, law, and government organizations
from both the public and private sector. Dr. Strauss has authored over 30 book
chapters, books, and articles in professional journals. She has been featured on
20/20, CBS Evening News, and other television and radio programs as well as
interviewed for newspaper and journal articles. She has her doctorate in
organizational leadership, is a registered nurse with a bachelor’s degree in
psychology and human services, a master’s degree in community health, and
professional certificate in training and development.

View all trainings by this speaker
$ USD $ SGD

Enroll Now 

LIVE WEBINAR OPTIONS

LIVE SESSION FOR 1 PARTICIPANT

INCREASE PARTICIPANTS

1 Participants $199 2 Participants $299 3 Participants $399 4 Participants $449
5 Participants $499 6 Participants $549 7 Participants $599


$199



LIVE + RECORDED SESSION

GET UNLIMITED ACCESS TO THE LINK FOR SIX MONTHS FOR ONE PARTICIPANT, FROM THE
DATE OF WEBINAR COMPLETION.


$269



LIVE + TRANSCRIPT

GET TO ATTEND THE LIVE SESSION AND ALSO RECEIVE A PDF COPY OF THE TRANSCRIPT
ONLY AFTER THE COMPLETION OF THE LIVE WEBINAR.


$249



LIVE + DVD/USB

FREE SHIPMENT WITHIN 15 WORKING DAYS FROM THE DATE OF WEBINAR COMPLETION.


$450


ON DEMAND OPTIONS

TRANSCRIPT

PDF TRANSCRIPT OF THE TRAINING WHICH ARE AVAILABLE ONCE THE WEBINAR IS
COMPLETED.(TRANSCRIPT FOR SINGLE USER ONLY)


$179



DOWNLOADABLE RECORDED SESSION

GET UNLIMITED ACCESS TO THE LINK FOR SIX MONTHS.


$239



DVD/USB

FREE SHIPMENT WITHIN 15 WORKING DAYS, FROM THE DATE OF WEBINAR COMPLETION


$350


GROUP SESSION OPTIONS

GROUP SESSION PARTICIPANTS + RECORDED

LIVE SESSION FOR 10 PARTICIPANTS (FOR ADDING EXTRA ATTENDEES PLEASE CONTACT OUR
CUSTOMER SUPPORT TEAM)


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March 29, 2024

Updated Metro 2®, e-OSCAR and the New Tougher FCRA/CFPB Compliance Requirements

Justin Muscolino


UPCOMING WEBINARS

 * Live Webinars
 * Chronicles

By Justin Muscolino
Updated Metro 2®, e-OSCAR and the New Tougher FCRA/CFPB Compliance Requirements
Date: March 29, 2024


By Pete Tosh
Implementing an Effective Succession Plan to Identify, Develop & Retain Your
High Potentials
Date: April 1, 2024


By Danielle DeLucy
Sunshine Act Reporting - Clarification for Clinical Research
Date: April 2, 2024


By Mary Gormandy White
Coaching Skills for Supervisors: How to Motivate Like a Coach and Still Manage
Like a Boss
Date: April 2, 2024


By Marcia Zidle
Bootcamp for New Managers and Supervisors: Avoid These 7 Mistakes and Be a
Better Boss
Date: April 2, 2024


By Bruce Lee
How to Give Corrective Feedback: The C.A.R.E. Model - Eliminating Negative
Behavior, By Focusing On Accountability
Date: April 2, 2024


By Beverly Beuermann-King
Gossip-Free: Leadership Techniques to Quell Office Chatter
Date: April 2, 2024


By William Mack Copeland
Marketing to Medicare or Medicaid Beneficiaries - What You Can and Cannot Do
Date: April 3, 2024


By Paul J. Cline
Secrets Of Psychology - Why People Do The Things They Do
Date: April 3, 2024


By Justin Muscolino
FFIEC BSA/AML Examination Manual: What Compliance Officers Really Need to Know?
Date: April 3, 2024


By Charles H. Paul
Writing for Regulatory Success - Strategies for Quality Technical Documents
Date: April 3, 2024


By Jenny Douras
Getting a Handle on Outlook Email
Date: April 3, 2024


By Kristin Yates Coleman
Breaking Down Barriers to Healthcare Compliance
Date: April 4, 2024


By Danielle DeLucy
Batch Record Review and Product Release
Date: April 4, 2024


By Mike Thomas
Excel - Pivot Tables - The Key To Modern Data Analysis and Reporting
Date: April 4, 2024


By Ralph Ward
“Board Friendly” Risk and Controls Oversight
Date: April 4, 2024


By Dr. Susan Strauss
Tattoos, hijabs, piercings, and pink hair: The challenges of a dress &
appearance code in 2024
Date: April 5, 2024


By Kelly Thomas
Establishing Appropriate Quality Metrics and Key Performance Indicators (KPIs)
Date: April 8, 2024


By Audrey Halpern
Prioritize and Learn to Say No
Date: April 8, 2024


By Don Phin
Emotional Intelligence: Mastering the Emotions of Great Leadership
Date: April 8, 2024


By Rebecca Staton-Reinstein
Dealing With Workplace Negativity
Date: April 8, 2024


By Michael D Haberman
How to Document Employee Discussions and Why it is Important
Date: April 8, 2024


By Jeff Kasoff
Best Practices in Complaint Management for Regulatory Compliance and Customer
Retention
Date: April 9, 2024


By Donna K Olheiser
NEW Reclamation Process (effective 1-1-23) with ACH Federal Government
Reclamations, plus guidance on Misdirected Payments and DNEs (Death Notification
Entries)
Date: April 9, 2024


By Edwin Waldbusser
FDA Regulation of Artificial Intelligence/ Machine Learning
Date: April 9, 2024


By Patrick Haggerty
Form W-9 Compliance to Avoid Penalties: TIN Verification, B Notices and Backup
Withholding
Date: April 9, 2024


By Margie Faulk
Learn How to Conduct an I-9 Internal Audit with all the changes made to the New
I9 Form
Date: April 9, 2024


By Harold Levy
Boosting and Managing Diversity in the workplace : Best Practices
Date: April 9, 2024


By Carolyn Troiano
FDA Compliance And Laboratory Computer System Validation
Date: April 10, 2024


By Marcia Zidle
Stressed Out: How to Handle Conflict, Difficult People and Challenging
Situations
Date: April 10, 2024


By Amber Vanderburg
The Power of Performance Feedback
Date: April 10, 2024


By Bob McKenzie
Terminating Employees Safely
Date: April 10, 2024


By Ernest Worthman
Understanding the Artificial Intelligence Landscape
Date: April 11, 2024


By Ginette M. Collazo
Human Error Reduction Techniques for Floor Supervisors
Date: April 11, 2024


By Dev Strischek
Better Business Writing - How to Write Right
Date: April 12, 2024


By Kenneth Zabel
Problem Solving - Corrective Action & Preventive Action (CAPA)
Date: April 15, 2024


By Mike Thomas
Outlook - Master your Mailbox - Inbox Hero Inbox Zero
Date: April 15, 2024


By Dr. Susan Strauss
Workplace Investigations 101: How to Conduct your Investigation Like a Pro
Date: April 15, 2024


By Carl Young
Understanding and Analyzing Financial Statements
Date: April 16, 2024


By Diane L. Dee
2024 EEOC & Employers: Investigating Claims of Harassment & Discrimination
Date: April 16, 2024


By Carolyn Troiano
Data Integrity and Privacy: Compliance with 21 CFR Part 11, SaaS/Cloud, EU GDPR
Date: April 16, 2024


By William J. Rothwell
Effective Succession Planning
Date: April 16, 2024


By Todd Kuckkahn
360 Leadership: Leading From The Middle
Date: April 16, 2024


By Meredith Crabtree
Performance of Root Cause Analysis, CAPA, and Effectiveness Checks
Date: April 17, 2024


By Donna K Olheiser
NEW Nacha Operating Rules Changes in 2024
Date: April 17, 2024


By Jonnie Keith
What It Takes to be the Auditor-In-Charge
Date: April 17, 2024


By Bob Verchota
Managing Toxic & Other Employees Who have Attitude Issues
Date: April 18, 2024


By Marcia Zidle
Onboarding New Hires: Leverage the Potential of Artificial Intelligence (AI) to
Immediately Get Them Engaged and Productive!
Date: April 18, 2024


By Don Phin
Onboarding is NOT Orientation - How to Improve the New Employee Experience
Date: April 18, 2024


By Alan M Golden
Impact Assessments For Supplier Change Notices
Date: April 19, 2024

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By Dr. John Ryan holds
Food Safety And Quality In Home Food Delivery
Recorded Session


By Margie Faulk
New Domestic Violence, Sexual Assault and Stalking Leave Notice Regulations!
What Should Employers do to Ensure Compliance?
Recorded Session


By Janette Levey Frisch
Wage and Hour Issues - The Exempt Vs Non-Exempt
Recorded Session


By Miles Hutchinson
Nonresident Alien Information Reporting Using Forms 1042-S And W-8
Recorded Session


By Ronald Sereika
Analyzing Financial Statements
Recorded Session


By Deborah Covin Wilson
Managing Medical Leave In California, What'S The Difference Between Fmla, Cfra
And Pdl
Recorded Session


By Donna K Olheiser
What Are Ach Payments, How Do They Work And What Does That Mean - Essentials Of
Ach Payments
Recorded Session


By Margie Faulk
Due Diligence Steps For Form 1099
Recorded Session


By Paul J. Sanchez
Capital Ratio Computations For Depository Institutions
Recorded Session


By Catherine M. Mattice
Employee Engagement: Keeping Your Workforce Motivated To Improve Results
Recorded Session


By Toni G. Cesta
Compliance Measures For Case Management
Recorded Session


By Thomas Nollner
How To Identify & Monitor Your High Risk Customers
Recorded Session


By Neil Malek
Mastering Excel Pivot Tables: The Ace Analytical Tool Of Excel Instead
Recorded Session


By Deborah Covin Wilson
Workplace Civility - Respectful Habits Lead To Increased Productivity, Decreased
Liability
Recorded Session


By Ray Graber
Credit Card Surcharging - Who Is Going To Do It And What Are The Stipulations
For Compliance?
Recorded Session


By Janette Levey Frisch
Interview Questions And Pre-Employment Screening What Every Employer Needs To
Know - Title Vii, Ada/Adaaa, Pdl, Gina, I-9S And Affirmative Action
Recorded Session


By David H. Ringstrom
Excel Proficiency: Pivot Table Basics
Recorded Session


By Paul J. Sanchez
Use Of Analytical Procedures (Aps) For Accountants, Auditors, Financial Analysts
And Others
Recorded Session


By David H. Ringstrom
Excel Proficiency: Dashboard Time-Saving Tactics
Recorded Session


By Catherine M. Mattice
Bullying Versus Harassment Versus Violence: Understanding The Similarities And
Differences, And Risks For Employer Liability
Recorded Session


By Danielle DeLucy
Preparing And Investigating Oos/Oot Results In A Regulated Environment
Recorded Session


By Joy McElroy
Gaining And Re-Establishing Control Of Your Cleanroom
Recorded Session


By Teddy Burriss
Writing an Effective Investigative Case Report
Recorded Session


By Lisa Marsden
Application Of New Cms Quality Indicator Process In Healthcare And Food Service
Recorded Session


By E. Pete Lewis
Uncovering Overlooked Tax Breaks : Planning Considerations in 2018
Recorded Session


By Mike Thomas
Excel Power Query: The Powerful Get & Transform Tool for Importing and
Manipulating Data
Recorded Session


By Karla Brandau
Catapult Your Career with Microsoft Outlook Productivity Tools
Recorded Session


By Deborah Covin Wilson
Managing Medical Leave In California: What’S The Difference Between Fmla, Cfra
And Pdl
Recorded Session


By Jeff Kasoff
Best practices for purchasing and supplier controls in the medical device
industry
Recorded Session


By Candace Curry Leuck
Finance for Non-Financial Managers: Accounting, Analysis and Budgeting
Recorded Session


By Loren Gelber
FDA Regulations for Pharmaceutical Good Manufacturing Practice (GMP)
Recorded Session


By Rebecca Staton-Reinstein
Leaders Who Win: 7 Strategies for CEO Success You Need Now
Recorded Session


By Marcia Zidle
Workplace Conflict: How to Handle Disagreements, Difficult People, Tough
Situations and Be Less Stressed
Recorded Session


By Paul R Hales
Hipaa Social Media Violations - Widespread, Risky, Highly Visible - Learn The
Two Simple Steps To Comply With Hipaa
Recorded Session


By Ronald L. Adler
HR Metrics: 2018 Update
Recorded Session


By David E Sanders
Child Support and Garnishments - All You Need To Know
Recorded Session


By Paul J. Sanchez
Analytical Tools - Use of Financial Statement Analytical Procedures (APs)
Designed to Focus on Bank Areas of Concern
Recorded Session


By Robert Peoples
Technical Writing Best Practices
Recorded Session


By Margie Faulk
Multi-state Regulation Coordination! Learn How Employers Can Ensure Compliance
with Current, New and Proposed State Specific Laws!
Recorded Session


By Candace Curry Leuck
Preparing the Statement of Cash Flows
Recorded Session


By Teddy Burriss
Using Linkedin As A Business Tool
Recorded Session


By Deborah Covin Wilson
Is it FMLA or the "Friday-Monday Leave Act"? How to Identify and Investigate
Employees Who Are Gaming the System
Recorded Session


By Janette Levey Frisch
Guidelines For Dealing With Psychiatric Issues At Work
Recorded Session


By Paul J. Sanchez
Accounting for Income Taxes – A Timely Refresher and Update
Recorded Session


By Lisa Marsden
Third Party Vendor Risk Assessment for Financial Firms - Rules, Regulations and
Best Practices
Recorded Session


By Laura Goodrich
Innovate and Create by Leveraging The Power of Generations
Recorded Session


By Gregory Powell
The ABCs of Document Retention & Retrieval
Recorded Session


By Donna K Olheiser
2018 NACHA Operating Rules: An Update on Changes Ahead
Recorded Session


By Michael D Haberman
How to Conduct Workplace Investigations - Best Practices and Know How's
Recorded Session


By Rebecca Staton-Reinstein
Leadership: Strategic Planning and Decision Making
Recorded Session

‹›

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