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Submitted URL: http://2degreesbroadband.co.nz/
Effective URL: https://www.2degrees.nz/broadband
Submission: On July 27 via api from NZ — Scanned from DE
Effective URL: https://www.2degrees.nz/broadband
Submission: On July 27 via api from NZ — Scanned from DE
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Skip to main content NAVIGATION * Personal * Business * Mobile PAY MONTHLY PLANS Pay Monthly plans PREPAY PLANS Prepay plans PREPAY TOP UP Prepay top up -------------------------------------------------------------------------------- MOBILE PHONES Mobile phones GROUP PLANS Group plans ADD-ONS Add-ons SUPERGOLD DISCOUNTS SuperGold discounts KIWI HERO DISCOUNTS Kiwi Hero discounts STUDENTS AND UNDER 25'S Students and under 25's -------------------------------------------------------------------------------- EXPLORE MOBILE PLANS Explore mobile plans Heavy-hitting hotspotter or Carryover Data hoarder? Whether you're after heaps of data or want gigs that carryover, we've got plans starting at just $35. PAY MONTHLY PLANS Pay Monthly plans PREPAY PLANS Prepay plans PREPAY TOP UP Prepay top up -------------------------------------------------------------------------------- MOBILE PHONES Mobile phones GROUP PLANS Group plans ADD-ONS Add-ons SUPERGOLD DISCOUNTS SuperGold discounts KIWI HERO DISCOUNTS Kiwi Hero discounts STUDENTS AND UNDER 25'S Students and under 25's -------------------------------------------------------------------------------- EXPLORE MOBILE PLANS Explore mobile plans Heavy-hitting hotspotter or Carryover Data hoarder? Whether you're after heaps of data or want gigs that carryover, we've got plans starting at just $35. * Broadband BROADBAND PLANS Broadband plans WIRELESS BROADBAND Wireless Broadband RURAL PLANS Rural plans -------------------------------------------------------------------------------- BROADBAND BENEFITS Broadband benefits MOVING HOUSE Moving house WIFI EXTENDER WiFi Extender SUPERGOLD DISCOUNTS SuperGold discounts -------------------------------------------------------------------------------- EXPLORE BROADBAND Explore broadband Hungry for a 3 course deal? Get a $200 joining credit + 6 months of Neon & Amazon Prime Video on us, when you join on a 12 month Unlimited Broadband plan. BROADBAND PLANS Broadband plans WIRELESS BROADBAND Wireless Broadband RURAL PLANS Rural plans -------------------------------------------------------------------------------- BROADBAND BENEFITS Broadband benefits MOVING HOUSE Moving house WIFI EXTENDER WiFi Extender SUPERGOLD DISCOUNTS SuperGold discounts -------------------------------------------------------------------------------- EXPLORE BROADBAND Explore broadband Hungry for a 3 course deal? Get a $200 joining credit + 6 months of Neon & Amazon Prime Video on us, when you join on a 12 month Unlimited Broadband plan. * Shop MOBILE PHONES Mobile phones PHONE ACCESSORIES Phone accessories SOUND ACCESSORIES Sound accessories WEARABLES Wearables TABLETS Tablets -------------------------------------------------------------------------------- SHOP APPLE Shop Apple SHOP SAMSUNG Shop Samsung SHOP HUAWEI Shop Huawei SHOP OPPO Shop Oppo TRADE IN Trade In -------------------------------------------------------------------------------- EXPLORE SHOP Explore Shop Out the gate savings on Samsung Galaxy S22 Series Buy interest free and join us on an eligible plan to save up to $600 on top of the value of your old phone when you Trade In. MOBILE PHONES Mobile phones PHONE ACCESSORIES Phone accessories SOUND ACCESSORIES Sound accessories WEARABLES Wearables TABLETS Tablets -------------------------------------------------------------------------------- SHOP APPLE Shop Apple SHOP SAMSUNG Shop Samsung SHOP HUAWEI Shop Huawei SHOP OPPO Shop Oppo TRADE IN Trade In -------------------------------------------------------------------------------- EXPLORE SHOP Explore Shop Out the gate savings on Samsung Galaxy S22 Series Buy interest free and join us on an eligible plan to save up to $600 on top of the value of your old phone when you Trade In. * Help * Mobile BUSINESS CHOICE PLANS Business Choice plans BUSINESS CONNECT PLANS Business Connect plans -------------------------------------------------------------------------------- FLEET MANAGEMENT Fleet management ADD-ONS Add-ons CASE STUDIES Case studies -------------------------------------------------------------------------------- EXPLORE MOBILE PLANS Explore mobile plans BUSINESS CHOICE PLANS Business Choice plans BUSINESS CONNECT PLANS Business Connect plans -------------------------------------------------------------------------------- FLEET MANAGEMENT Fleet management ADD-ONS Add-ons CASE STUDIES Case studies -------------------------------------------------------------------------------- EXPLORE MOBILE PLANS Explore mobile plans * Broadband BROADBAND PLANS Broadband plans WIRELESS BROADBAND Wireless Broadband -------------------------------------------------------------------------------- CLOUD PBX Cloud PBX WORK FROM HOME FIBRE Work from Home Fibre -------------------------------------------------------------------------------- EXPLORE BROADBAND Explore broadband BROADBAND PLANS Broadband plans WIRELESS BROADBAND Wireless Broadband -------------------------------------------------------------------------------- CLOUD PBX Cloud PBX WORK FROM HOME FIBRE Work from Home Fibre -------------------------------------------------------------------------------- EXPLORE BROADBAND Explore broadband * Office phones CLOUD PBX Cloud PBX TEAMS CALLING Teams Calling CONTACT CENTRES Contact centres SIP TRUNKS SIP trunks -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- SEE ALL OFFICE PHONES See all Office phones Teams Calling. Join the world's biggest team Call mobiles and landlines straight from Microsoft Teams. CLOUD PBX Cloud PBX TEAMS CALLING Teams Calling CONTACT CENTRES Contact centres SIP TRUNKS SIP trunks -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- SEE ALL OFFICE PHONES See all Office phones Teams Calling. Join the world's biggest team Call mobiles and landlines straight from Microsoft Teams. * Business services CLOUD NAVIGATOR Cloud Navigator GROUP TEXT Group Text INSIGHT NETWORK Insight Network PROFESSIONAL SERVICES Professional Services FLEET MANAGEMENT Fleet management MANAGED NETWORKS Managed networks CLOUD SECURITY Cloud security GOVERNMENT SOLUTIONS Government solutions -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- SEE ALL BUSINESS SERVICES See all Business services Cloud licencing as easy as floating on one Only with 2degrees Cloud Navigator. CLOUD NAVIGATOR Cloud Navigator GROUP TEXT Group Text INSIGHT NETWORK Insight Network PROFESSIONAL SERVICES Professional Services FLEET MANAGEMENT Fleet management MANAGED NETWORKS Managed networks CLOUD SECURITY Cloud security GOVERNMENT SOLUTIONS Government solutions -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- SEE ALL BUSINESS SERVICES See all Business services Cloud licencing as easy as floating on one Only with 2degrees Cloud Navigator. * Cloud CLOUD CONNECT Cloud connect CLOUD SECURITY Cloud security -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- SEE ALL CLOUD See all Cloud CLOUD CONNECT Cloud connect CLOUD SECURITY Cloud security -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- SEE ALL CLOUD See all Cloud * Shop MOBILE PHONES Mobile phones PHONE ACCESSORIES Phone accessories SOUND ACCESSORIES Sound accessories WEARABLES Wearables TABLETS Tablets -------------------------------------------------------------------------------- SHOP APPLE Shop Apple SHOP SAMSUNG Shop Samsung SHOP HUAWEI Shop Huawei SHOP OPPO Shop Oppo -------------------------------------------------------------------------------- EXPLORE SHOP Explore Shop Out the gate savings on Samsung Galaxy S22 Series Buy interest free and join us on an eligible plan to save up to $600 on top of the value of your old phone when you Trade In. MOBILE PHONES Mobile phones PHONE ACCESSORIES Phone accessories SOUND ACCESSORIES Sound accessories WEARABLES Wearables TABLETS Tablets -------------------------------------------------------------------------------- SHOP APPLE Shop Apple SHOP SAMSUNG Shop Samsung SHOP HUAWEI Shop Huawei SHOP OPPO Shop Oppo -------------------------------------------------------------------------------- EXPLORE SHOP Explore Shop Out the gate savings on Samsung Galaxy S22 Series Buy interest free and join us on an eligible plan to save up to $600 on top of the value of your old phone when you Trade In. * Help * 5G * About us * Roaming YOUR 2DEGREES MOBILE Log in 4G & 5G WIRELESS BROADBAND Log in 4G & 5G WIRELESS BROADBAND WHEN DID YOU SIGN UP WITH US? If you’re unsure, please check your email for your latest bill and follow the link provided. Before 16/2/2022 After 16/2/2022 Why are we doing this? We’re working hard to make things simpler for you. In the meantime, please bear with us using Number 8 wire to get things sorted. FIBRE & DSL BROADBAND Log in Add-ons Prepay top up 2degrees app Data Clock Moving house Webmail * Account * 5G * About us * Roaming * Contact YOUR 2DEGREES MOBILE Log in 4G & 5G WIRELESS BROADBAND Log in 4G & 5G WIRELESS BROADBAND WHEN DID YOU SIGN UP WITH US? If you’re unsure, please check your email for your latest bill and follow the link provided. Before 16/2/2022 After 16/2/2022 Why are we doing this? We’re working hard to make things simpler for you. In the meantime, please bear with us using Number 8 wire to get things sorted. FIBRE & DSL BROADBAND Log in Help Contact Add-ons Webmail * Account SEARCH Now Trending Prepay plans Pay Monthly Close BROADBAND Our broadband now comes with Neon and Amazon Prime Video for 6 months, plus a month’s free broadband on select plans. All supported by a 100% Kiwi based call centre. BROADBAND PLANS Connect to Fibre broadband at great prices. There are different speed and data plans for everyone. See all plans See all plans WIRELESS BROADBAND Installation-free internet. All powered by our 4G network. View the plan View the plan RURAL PLAN Get the best available broadband connection with special plans for homes a little out of the way. View the plan View the plan WIFI EXTENDER Amplify your modem’s signal to improve your WiFi experience. See the difference See the difference SUPERGOLD Discover discounts on mobile and broadband plans. See my discounts See my discounts BROADBAND WITH BENEFITS Get $65/m unlimited broadband, 6 months Prime Video and Neon when you join us for 12 months and bundle a Pay Monthly Plan. Learn more Learn more ALL PLANS COME WITH Kiwi call centre We’re 100% NZ based with teams in Auckland and Christchurch available from 8am - 10pm NZST, 7 days a week. Backup Broadband We’ll keep your home connected in an outage with extra data added to your 2degrees mobile phone. Free standard install Join on any 12-month plan and your standard install and connection are free. Bundle and save Save up to $120 a year if you have your home broadband and mobile Pay Monthly Plan with us. Moving house? Have broadband ready when you are Bring your broadband Terms and conditions: Promotions Amazon Prime Video and Neon on us for 6 months promotion New customers signing up to a 12 month Unlimited Broadband plan only. Excludes mobile fees. Offer available for a limited time only. $15 rental modem shipping and non-standard installation fees apply. Early exit fees apply if you end your plan within 12 months. Broadband not available everywhere. 1 month free: Applied as credit for the first month. Excludes any other charges including add ons. Amazon Prime: Valid for 6 months after the date of activation. Offer subject to change. Cancel anytime. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. Must be activated within 30 days of the customer receiving the activation link email. Amazon Prime Video is $8/month after the promotional offer period. Amazon, Amazon Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Neon: Valid for 6 months after the date of activation. Must be activated by 17 September 2022. If you already have a Neon subscription then the 6 months free voucher will apply from the end of your current subscription period. Neon is $15.99/month after the promotional offer period. Broadband and Promotion T&Cs apply. Wireless broadband promotion offer: Wireless Broadband only available in selected 4G coverage areas with sufficient network capacity. 2 months free offer available for a limited time on a 12 month fixed term only. Applied as a credit for the first 2 months. Standard monthly plan charge applies after first 2 months. Excludes any other charges including add ons. $15 rental modem shipping and early exit fees apply. Wireless Broadband T&Cs apply. Terms and conditions: Offer summary For the Home Broadband Legal Offer Summary before 17 April 2018, please click here. For the Home Broadband Legal Offer Summary before 20 April 2017, please click here. SERVICE OVERVIEW Service Description Broadband & optional home phone services Availability Broadband is not available everywhere. To see what services are available you can visit www.2degreesbroadband.co.nz. Our Wireless Broadband plans are only available in selected 4G coverage areas with sufficient network capacity. To see if this service is available, you can call us on 0800 022 202. SERVICE CHARGES Charge Monthly Data Allowance Access Type $65 per month 300GB Wireless (4G) $85 per month 170GB Rural Wireless (4G) $79 per month 120GB ADSL, VDSL or Fibre best available up to 100/20Mbps $89 per month Unlimited* ADSL, VDSL or Fibre best available up to 100/20Mbps $106 per month Unlimited* Fibre broadband up to 900/400Mbps $10 discount off 2degrees Broadband monthly plan charge when linked to an eligible 2degrees Pay Monthly mobile plan. Prices are current as at 29 Apri 2021 and are subject to change. To see current pricing please see our home broadband packages 2degrees Broadband. ADDITIONAL DATA CHARGES The following extra data charges apply, once you have used your monthly data allowance. Plan Monthly data allowance Extra data 300GB Wireless 300GB $2 per additional 1GB block of data to a maximum of $70. Maximum monthly data allowed is 335GB. 170GB Rural Wireless 170GB $15 per additional 20GB block of data. There is no maximum. 120GB Plan 120GB $2 per GB up to $30, at which point your data will become unlimited for the remainder of that month SET UP CHARGES Plan Term 120GB plan Open term $99 standard connection fee; and Up to $299 modem charge applies if taking a 2degrees-supplied modem. $15 delivery charge applies if taking a 2degrees-supplied modem and/or 2degrees Phone. 120GB plan Fixed term (12 months) before 2 July 2018 Free standard connection; and $15 modem charge applies if taking a 2degrees-supplied modem. $15 delivery charge applies if taking a 2degrees-supplied modem and/or 2degrees Phone. 120GB plan Fixed term (12 months) after 2 July 2018 Free standard connection; and Free modem rental if taking a 2degrees-leased modem. $15 delivery charge applies if taking a 2degrees-leased modem and/or 2degrees Phone. Wireless plans 300GB and Rural 170GB Open term $299 modem charge applies for 2degrees-supplied wireless modem. $15 handling and delivery charge applies for 2degrees-supplied wireless modem Wireless plans 300GB and Rural 170GB Fixed term Free rental of 2degrees supplied wireless modem. $15 handling and delivery charge applies for 2degrees-supplied rental modem. ACCESS TYPE Wireless Broadband Our wireless broadband services connect your home via a 4G wireless connection to our 4G mobile network. Broadband speeds may vary due to factors controlled by you such as your premises’ connection, the location and positioning of your modem, internal wiring and WiFi set up, interference from electrical devices and the number of users in your home. The day to day performance will also be affected by our network. Wired Broadband We will offer you the best connection type (ADSL < VDSL < UFB (Fibre) up to 100/20Mbps or up to 900/400Mbps on the $106 Plan) available at your address. For more information about the different access types visit click here For more information about broadband speeds and performance click here OTHER INFORMATION Wireless Broadband 30-day money back guarantee We will provide you with a 30 day money back guarantee if you are unable to use the services due to coverage. If the wireless service is not available at your installation address you may call us on 0800 022 202 and we will refund you. A refund will be made in the same tender as the original purchase. If you cancel you will need to return the modem to us as new or you will have to pay a $299 modem fee. We will provide instructions on returning the modem when you cancel. Rural Wireless Broadband 60-day trial We will provide you with 2 month free trial. If after 2 months you don’t wish to continue you may call us on 0800 022 202 to cancel. If you cancel you will need to return the modem to us as new or you will have to pay a $299 modem fee. We will provide instructions on returning the modem when you cancel. Minimum Contract Period You can choose from either: * Open term; or * 12 month term. Early Termination Charge If you are on a fixed term Plan you will need to pay an early termination charge up to $199 if you end your contract early. There is no early termination charge if you sign-up on an open term. If you sign up to a 12 month Broadband Plan with a joining credit the following early termination charges may apply: * An early exit fee up to $199 applies to the term; and * Also, if you leave or downgrade your plan within the first 12 months, you'll need to repay the joining credit on a prorated basis. Notice period (termination) You can end your plan at any time before your next monthly billing due date. You will still be responsible for any charges incurred prior to that billing date. TRAFFIC MANAGEMENT Wired broadband No traffic management policies apply on any of our broadband plans, including Unlimited Data. Wireless broadband In some circumstances we may be required to take reasonable action to protect our customers and effectively manage our network. If your usage on this Plan exceeds 400GB for 3 consecutive months, or if your usage exceeds 450GB in any month, we will contact you to discuss alternative options. If you are not satisfied with any of those options you may terminate your service within 30 days of our notice to you, or within 30 days of the date of migration (whichever is later) and we will not charge you an early termination charge in respect of your contract. FAIR USE No fair use policies apply to our broadband plans. Our Fair Use Policy applies to unlimited calling under our Home Phone Services. See our Fair Use Policy. EFFECTS ON OTHER SERVICES Your broadband service requires mains power to operate. If power is not available (e.g. during a local power outage) the broadband, and any services which run over it (such as the Home Phone Plus service, alarms including medical alarms), may stop working unless you have battery backup in your home. OTHER CHARGES(EXCLUDING WIRELESS) We offer a range of Add-On Services, including Home Phone Services: * Home Phone Plus service - $15/month. This is delivered over your broadband connection and includes voicemail, caller ID, call waiting, and unlimited* calls to NZ & Australian landlines). This service is not available to some ADSL users. * Home Phone Basic service (only available over ADSL & VDSL connections) - $15/month. Includes local calling and you can add our optional calling features: * Unlimited* NZ and Australia Landline Calling - $15/month * Caller ID $4/month * Voicemail $8/month * Wiring maintenance $3.95/month (only available on ADSL & VDSL services). Additional charges may apply to non-standard installations and to additional in-home technician work performed at time of connection. For example, a broadband wiring charge of $199 may apply to if you have a monitored alarm or more than five phone jack-points in your home. For more information visit 2degrees Broadband Support Leased modem charges If you have a leased a modem you must return that modem to us when you terminate your plan and leave us. If you terminate and leave before the end of the term and do not return the modem to us you will be charged. Modem model Non return fee if modem < 12 months old Non return fee if modem > 12 months old Non return fee for charger Fritz 7490 $165 $110 Fritz 7560 $165 $110 Fritz 7530 $165 $110 Fritz 7590 $299 $200 Huawei B618 (wireless) $299 $200 Huawei B535 (wireless) $299 $200 When you leave us we will provide you with instructions on returning the modem. DISPUTES Information about our process for customer complaints is available here: 2degrees Broadband Feedback 2degrees Broadband is a member of the Telecommunications Disputes Resolution scheme, a free independent service to help customers resolve disputes. All prices quoted are inclusive of GST. This is a summary only. You can find the full legal terms and conditions here /contact-us Contact us Find out more about our products or chat to a member of our 100% Kiwi call centre. /store-locator/ Find a store There are loads of 2degrees store locations across New Zealand. Chances are there's one just around the corner. /help Online help Find answers to common questions about mobile, broadband and other services. /network-status Network status Find out the latest about the mobile and broadband network. Follow us Facebook Twitter Instagram YouTube LinkedIn About 2degrees About us Join our team 2degrees App Data Clock Fighting for Fair Student offers News & Media Releases Shop Mobile phones Phone accessories Sound accessories Wearables Tablets Deals Trade In © Two Degrees Mobile Limited 2022. All rights reserved. Accessibility Privacy Policy Terms and Conditions