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Effective URL: https://www.zulily.com/privacy-practices/?tid=RetEm_acctSec__8044231
Submission: On November 06 via api from US — Scanned from DE
Effective URL: https://www.zulily.com/privacy-practices/?tid=RetEm_acctSec__8044231
Submission: On November 06 via api from US — Scanned from DE
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<h2 style="font-size:20px;font-weight:bold;color:rgb(58,58,58);text-align:left;margin:25px 0 15px;">Additional Information</h2>
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id="adl-report-ad-modal__submit-button">Report ad</button>
</form>Text Content
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Last Updated: Nov 1, 2023
ZULILY PRIVACY NOTICE (U.S.)
Zulily Privacy Notice (Canada) Zulily Privacy Notice (Australia)
Zulily respects your privacy. We are committed to letting you know how we will
collect and use your information. This Privacy Notice ("Notice") describes the
privacy practices we follow in connection with the Zulily websites, web pages,
social media pages, and mobile applications that link to it (collectively our
"Sites"), as well as the related consumer services offered through the Sites. It
also describes the options you have regarding our collection, use, and
disclosure of your personal information when accessing the Sites.
By using our Sites, you understand and accept the privacy practices described in
this Notice. If you do not agree with this Notice, please do not use the Sites.
We reserve the right to modify the terms of this Notice at any time. We will
post any changes to our website. Your continued use of our Sites following the
posting of changes will mean you accept those changes.
* Information We Collect
* How We Use Your Information
* Interaction with Social Media Platforms
* Who We Share Your Information With
* Interest-Based Advertising
* Your Choices
* Your Rights
* Children
* International Transfer of Personal Information
* Data Security
* Updates to this Notice
* How to Contact Us
*
* California Privacy Practices
* California Financial Incentive
*
INFORMATION WE COLLECT
Information you provide to us: Zulily is a membership-based site. We offer
special deals and product offerings that may only be available for limited times
and in limited quantities. In order to purchase on our Sites and receive our
special deals and personalized offers, you must register through the Sites as a
Zulily member and provide us with personal information, including your name,
email address, physical address, and phone number. You will also be required to
create a Zulily password. This information allows us to authenticate your access
to the Sites, keep you informed in a timely fashion of special deals and product
offerings, and complete transactions you initiate. When you use our services,
you may also provide payment account information (e.g., credit/debit card
information, bank account number), photographs in which you may be recognized,
and other information about yourself.
The Sites may allow you to connect and share your actions, comments, content,
and information publicly or with other people you specify. You may also share
with Zulily contact information of friends and people in your address book so
that we can help you invite others to become Zulily members or let them know
about special offers and help facilitate deliveries. Please be mindful of your
own privacy needs and those of others as you choose with whom to connect, what
you share with us and others, and what you make public. We cannot control the
privacy of information you choose to make public or share with others.
Information we collect automatically: We collect information about your use of
the Sites, such as your IP address and the location of your IP server, device
IDs, device type, wi-fi connection information, location data, product search
history, type of browser and operating system used, date and time you access the
Sites, pages you visit, and, if you came to the Sites from another website, the
address of that website. We also record and store your telephone calls with our
customer service team and any interactions you have with our chat feature,
including transcripts of such chats.
Information collected through cookies, web beacons and other tracking
technologies: Like many websites, we use "cookies," which are small text files
that are stored on your computer or equipment when you visit certain online
pages that record your preferences and actions. We may also use web beacons
(also known as "action tags," "tracer tags," or "single-pixel gifs"), which are
an invisible graphic on a web page that is programmed to collect information
about your use of a given website. These technologies may also be used in the
emails and other communications we send to you to help us understand how you
interact with those messages. We may also use mobile application plug-ins, such
as software development kits, application programming interfaces, and similar
technologies. We use cookies, web beacons and other similar technologies for
security, and to monitor traffic, improve the Sites, and make our Sites easier
to use and more relevant to you. We and our third-party partners, as applicable,
also use these technologies to track your use of our Sites and interaction with
our emails and other communications, to personalize your experience and deliver
advertisements, for research and marketing purposes, and to track your exposure
to online advertisements (see Interest-Based Advertising). Most web browsers
automatically accept cookies, but, if you prefer, you can usually modify your
browser setting to disable or reject cookies. If you delete your cookies or if
you set your browser to decline cookies, some features of the Sites may not work
or may not work as designed. For more information on cookies and how to disable
them, you can consult http://www.allaboutcookies.org.
Information collected from third-party partners: We may collect information
about you that we receive from third parties, such as our service providers and
advertising and marketing partners. Our third-party partners help us to verify
or update information contained in our records and to better customize services
for you. We may also combine information we receive from third parties with the
information we receive based on your use of the Sites and any other interactions
with us.
HOW WE USE YOUR INFORMATION
We use the personal information we collect from you to:
* Provide content, products, and services, including the operational,
management, and billing support necessary to accomplish those business
purposes
* Post content you provide to us (e.g. your product reviews)
* Communicate with you, including providing you with:
* Information about your account, transactions, new features on the Sites,
and changes to our policies
* Offers or promotions for our products, services, or special events
* Offers or promotions for third-party products, services, or special events
* Personalize content and experiences, including providing recommendations
based on your preferences
* Provide advertising including advertising based on your activity on the Sites
or activity on third-party websites
* Administer contests, sweepstakes, promotions, or surveys
* Optimize or improve our products, services, and operations
* Detect, investigate, and prevent activities that may violate our policies or
be illegal
* Perform statistical, demographic, and marketing analyses of users of the
Sites and their purchasing patterns
We may also use or combine information that we receive from third-party sources
or collect offline to enhance, expand, and check the accuracy of your customer
records.
We may use your personal information in other ways not listed here, for which we
will provide notice at the time of collection.
INTERACTION WITH SOCIAL MEDIA PLATFORMS
We may include applications from third-party social media platforms on this
website or through our Sites, which allow users to interact with or share
content with various social media platforms. Some of these applications provide
specific services or content on our Sites, such as a Facebook "Share" or "Like"
button, and are visible to you when you visit our Sites. Your interaction with
these programs typically allows the social media platform to collect some
information about you through cookies they place on your device and other
tracking mechanisms. In some cases, the social media platform may place cookies
on our Sites that allow it to recognize you even when you do not interact with
their application. If you choose to sign in to your Zulily account with or
through a social networking service, Zulily and that service may share certain
information about you and your activities. We also may share information about
your activities, including what you view and purchase on the Sites, with that
social media platform, in accordance with your account settings with us or your
social networking service, or with your permission. Please visit the third
parties' respective privacy policies to better understand their data collection
practices and controls they make available to you.
WHO WE SHARE YOUR INFORMATION WITH
We may share your personal information with third parties as described below:
1. Affiliates. Zulily may share your personal information with its affiliates
(our "Affiliates"). When we share your personal information with our
Affilites, we require them to use your information in a manner that is
consistent with this Notice. If you interact with our affiliates directly,
the privacy policy and practices of that company will govern.
2. Service Providers. We may allow third parties who perform business services
for us to access, store, and process your personal information in order to
provide those services. We do not permit our service providers to use your
personal information for their own marketing or other commercial purposes
without your consent.
3. Business Partners. We may share your information with our business partners
who provide products and services that support Zulily and/or your use of our
Sites.
4. Advertising Partners. We work with companies who provide advertising and
marketing services for Zulily or our Sites. These companies may collect
personal information from you when you use the Sites.
5. Surveys/Sweepstakes/Promotions. In the event that you participate in a
survey, sweepstakes, contest, or other promotion that is sponsored by Zulily
and/or a third party, such participation serves as your consent for Zulily
to share your information collected in conjunction with the survey,
sweepstakes, contest, or promotion, with that third party. After the
information is provided to such third parties, the subsequent use or
disclosure of such information is subject to those third parties' privacy
policies and practices.
6. Legal Disclosures. We may disclose your personal information to: (i) protect
or defend the legal rights, interests, or property of Zulily and our
Affiliates; (ii) protect the safety and security of our customers or members
of the public; (iii) protect against fraud or for risk management purposes;
or (iv) comply with applicable law or legal process.
7. Business Transfers. In addition, we may disclose or transfer your
information in connection with or during negotiation of any merger,
financing, acquisition, bankruptcy, dissolution, or any other transaction or
proceeding involving sale, transfer, divestiture, or disclosure of all or a
portion of our business or assets to another company. Under such
circumstances, we would, to the extent possible, require the acquiring party
to follow the practices described in this Notice, as it may be amended from
time to time. Nevertheless, we cannot promise that an acquiring company
party or the merged company entity will have the same privacy practices or
treat your information the same as described in this Notice.
INTEREST-BASED ADVERTISING
Zulily uses the information you make available to us when you interact with our
Sites, content, or services to provide you with advertising and offers that are
more relevant to you. We also partner with third-party advertising companies to
provide advertisements on our Sites and other sites about goods and services
that may be of interest to you, including advertisements for unaffiliated
products and services on our Sites. The advertisements may be based on
information collected through cookies, web beacons, and other tracking
technologies from our Sites, emails/communications and on other third-party
websites you visit and mobile applications you use that participate in our
advertising networks. These third parties may use persistent identifiers to
track your Internet usage across other websites and mobile applications in their
networks beyond these Sites. For information about how we share your information
with third parties, please see Who We Share Your Information With above.
Learn more about third-party advertising companies and the options available to
limit their collection and use here:
* Network Advertising Initiative (http://www.networkadvertising.org/choices)
* Digital Advertising Alliance (https://youradchoices.com/control)
* Meta’s Ad Preferences (https://www.facebook.com/about/ads) and
(https://www.facebook.com/policy.php)
* Google Analytics (https://www.google.com/policies/privacy/partners) and
opt-out tool (https://tools.google.com/dlpage/gaoptout)
Learn about your options to opt out of mobile app tracking by certain
advertising networks through your device settings and by resetting the
advertiser ID on your Apple or Android device. For more information about how to
change these settings go to:
* Apple: (http://support.apple.com/kb/HT4228)
* Android: (http://www.google.com/policies/technologies/ads)
* Windows: (http://choice.microsoft.com/en-US/opt-out
(http://choice.microsoft.com/en-US/opt-out)
Please note that opting-out of advertising networks services does not mean that
you will not receive advertising while using our Sites or on other websites, nor
will it prevent the receipt of interest-based advertising from third parties
that do not participate in these programs. It will, however, exclude you from
interest-based advertising conducted through participating networks, as provided
by their policies and choice mechanisms.
YOUR CHOICES
Registration Information. Visitors to our Sites can choose not to provide the
personal information needed to register as a Zulily member, however, they may
not be able to use all of the Zulily services.
Emails and Other Communications. A key benefit of a membership with Zulily is
receiving notice of our limited time and quantity deals. If you would like to
alter the frequency and type of communications you receive from us, you may do
so at any time by updating the communication preferences specified in your
Account Profile here, or by going to our website, and clicking on My Account. If
you no longer wish to receive promotional communications from us, you may do so
by changing your preferences as noted above. Please note that this may affect
your ability to access certain products and services, and we may continue to
send non-promotional communications such as order confirmations, surveys, and
other information about your transactions. If you refer others to us using our
email functionality, please note that they may choose not to receive any
promotional emails from us in the future by following the opt-out instructions
in the email invitation. If you want to receive our emails, but do not wish for
us to track the emails we send you, some email services allow you to adjust your
display to turn off HTML or disable download of images that should effectively
disable our email tracking.
Please be aware that if you use Sign in with Apple but turn off email forwarding
you will not receive any emails from Zulily, including emails regarding your
purchases, product recalls, and related information, and responses to your
request to exercise the privacy rights available to you. If you would like to
receive these emails but prefer to limit the number of marketing emails you
receive, you can allow email forwarding and customize your email preferences in
your Zulily account.
Cookies. You also have choices to limit some of the cookies and other tracking
mechanisms that collect information when you use the Sites. Many web browsers
automatically accept cookies, but you can usually modify your browser's setting
to decline cookies if you prefer. If you choose to decline cookies, certain
features of our website, including the Sites themselves, may not function
properly or remain accessible to you. In addition, you may also render some web
beacons unusable by rejecting or removing their associated cookies. Note that if
you choose to remove cookies, you may remove opt-out cookies that affect your
advertising preferences.
You may opt out of the collection and use of your information by some
advertising networks as described in the Interest-Based Advertising section of
this Notice.
You may opt out of tracking of analytics data by Google Analytics, one of our
customer usage analytics providers, by clicking here.
If you opt-in to sharing your device's location when you use our mobile
applications, you can opt out by adjusting the device's location services
settings or the settings on our mobile applications.
Third-Party Links. The Sites may contain links to other sites that Zulily does
not own or operate. This includes links from advertisers, vendors, social media,
Affiliates, and other third parties. These other sites may send their own
cookies to your device, they may independently collect data or solicit personal
information and may or may not have their own published privacy policies and
practices. We do not control, recommend, or endorse and are not responsible for
these sites or their privacy policies or practices. This Notice only applies to
the Sites and information collected by or on behalf of Zulily.
YOUR RIGHTS
Deletion. You may request deletion of your personal information by clicking here
or by emailing deletion.request@zulily.com. In order to verify your identity,
you must enter the email address and password associated with your Zulily
account. Only certain states provide consumers with a right to delete their
personal information. However, the privacy rights of all customers are important
to us. If you are located in a state where deletion is not a right, Zulily will
use reasonable efforts to respond to your request. Note that Zulily may retain
some personal information, as permitted under the law.
Residents of certain U.S. states also have the following rights:
Right to opt-out of sales. When Zulily shares personal information with its
advertising partners or other third parties that sharing may be considered a
"sale" of personal information under certain laws. You can opt out of these
sales by clicking here or by emailing opt-out.request@zulily.com.
Right to opt-out of shares/targeted advertising. We share personal information
in connection with Interest-Based Advertising (as described above). You can opt
out of this share/targeted advertising by clicking here or by emailing
opt-out.request@zulily.com.
Opt-out preference signals. Some browsers and browser extensions offer you the
ability to opt out of cookie-based and other online tracking, which may be
considered a "sale" or "sharing" of your personal information under certain
laws. At this time, we only respond to browser-based opt-out signals sent
through the Global Privacy Control (GPC). You can learn more about the GPC here.
When you opt out of sale or share via the GPC, you will be opted out of targeted
advertising and the sale or sharing of your personal information. If you choose
to opt out as a member and successfully sign in to your Zulily account, we will
associate your opt-out preference with your Zulily account and with the browser
you are using at the time you opt out. If you choose to opt out as a non-member,
we will associate your opt-out preference with the browser you are using at the
time you opt out. We do not respond to do not track or other browser-based
signals.
Right to access and update/correct your information. You may exercise your right
to request a copy of your personal information by clicking here or by emailing
access.request@zulily.com. In order to verify your identity, you must enter the
email address and password associated with your Zulily account. There is no
reasonable method by which Zulily can verify the identity of a consumer who does
not have a Zulily account. You may also access and update your account
information at any time after signing in to the Sites by visiting your Account
Profile here. To help us maintain accurate, current, and complete information
about you, please submit only accurate and complete information whenever you
provide personal information to us, and promptly update your account whenever it
changes. You can also submit a request to correct your personal information to
correction.request@zulily.com.
Right to non-discrimination. You have the right not to be discriminated against
because you have exercised your privacy rights. However, we reserve the right to
provide loyalty programs and other differential pricing and services as
permitted by law.
Authorized Agent. You may designate an authorized agent to exercise the privacy
rights described in this section. When submitting the request, please ensure the
authorized agent identifies himself/herself/itself as an authorized agent and can
provide documentation that you have authorized the agent to act on your behalf.
CHILDREN
We do not knowingly collect, use, or disclose personal information from anyone
under 18 years of age. If we become aware that we have unknowingly collected
personal information from a person under the age of 18, we will make reasonable
efforts to delete such information from our records.
INTERNATIONAL TRANSFER OF PERSONAL INFORMATION
Zulily is headquartered in the U.S. and is an international business. We may
need to transfer your personal information outside of the country in which you
are located and make it accessible to our Affiliates and other third parties in
countries where the data protection regulations are different from those in your
country. We do this in order to provide you with our services and for the other
purposes described in this Notice. By using the Sites, or providing us with any
information, you consent to the collection, processing, maintenance, and
transfer of such information in and to the United States and other countries.
DATA SECURITY
We employ certain administrative, technical, and physical security measures to
help reduce the risks of loss, theft, and unauthorized access associated with
the information that is in our possession. We cannot, however, guarantee the
security of the networks, systems, servers, devices, and databases we operate or
that are operated on our behalf.
UPDATES TO THIS NOTICE
We may update this Notice to provide clarification or notice of changes to our
practices. If we make changes, we will revise the date at the top of this
Notice. If we use personal information in a manner that is materially different
than described in this version of this Notice, we will obtain your consent if
required by applicable law.
HOW TO CONTACT US
If you have any questions about this Notice or if you would like us to help you
adjust your preferences, please contact us as follows:
By email at privacyinquiry@zulily.com or call us at 1-877-779-5615.
If preferred, you may write to us at:
Zulily, LLC
Attn: Privacy Inquiry
2601 Elliott Avenue, Suite 200
Seattle, WA 98121
CALIFORNIA PRIVACY PRACTICES
This section ("CCPA Notice") explains how Zulily collects and uses the personal
information of California consumers under the California Consumer Privacy Act,
as amended by the California Privacy Rights Act (together, "CCPA"). This CCPA
Notice will be updated every 12 months, or as needed to address changes in the
law or our practices.
This CCPA Notice supplements our other privacy notices and policies and shall
govern in the event of a conflict.
Please note that this CCPA Notice does not apply to human resources data or
business-to-business communications data. If you would like information about
human resources data or business-to-business communications data, please reach
out to your contact at Zulily.
Collected personal information.
* Categories of personal information. Zulily may collect personal information
about members and other users of our services who are California consumers
including personal information within the following categories:
* identifiers (e.g. your name and other contact information, IP address, and
device ID);
* demographic data (e.g. race, gender, age, or sexual orientation);
* purchase history and payment information (e.g. your order information,
payment details, and feedback information);
* internet or other electronic network activity information (e.g. your
browsing history);
* geolocation data;
* audio, electronic, visual, or similar information (e.g. pictures and videos
that you send to us, or recordings of your calls to our customer service
centers);
* professional or employment-related information (e.g. details of your resume
in the event you apply for a position with Zulily);
* your preferences and inferences about your interests (e.g. your shopping
preferences); and
* individual records (e.g. any other information that may identify or relates
to you).
* Non-personal information. Zulily may also collect, generate, or share
deidentified or aggregate information. This is not personal information under
CCPA, and we reserve the right to convert, or permit others to convert,
personal information into deidentified data or aggregate consumer
information.
Sources of personal information. Zulily collects personal information from
different sources.
* Personal information we collect from you. Zulily collects some personal
information that you provide directly to us. This can include contact
information, order information, payment information, communication
information, feedback information, preferences information, pictures and
videos that you send to us, and other information you provide to us. In
addition, you may provide us with the personal information of other people if
you invite others to become Zulily members or send a package to another
person.
* Personal information we collect from cookies, pixels, and similar
technologies. Zulily or its vendors collect some personal information
automatically from cookies, pixels, and similar technologies when you use our
services. This can include your browsing activities when you are on our
Sites; information about devices that you use to access Zulily’s services;
and other information collected through cookies, pixels, and similar
technologies.
* Personal information we create. Zulily creates some personal information when
you use our services. This can include analytics and inferences about your
interests, demographics, and shopping preferences.
* Personal information we collect from service providers and other third
parties. Zulily receives personal information from other companies. This can
include: companies that provide us with updated address and shipping
instructions information; credit information; information from advertisers;
information from Facebook, Twitter, and other similar social media platforms;
information from advertising networks and other vendors we use to serve ads
on our Sites or on other sites; and information from data analytics
providers, data brokers, and other third parties that supplements the
personal information we already have.
Uses of personal information. Zulily uses personal information for the following
business or commercial purposes:
* Account provision and maintenance, including creating and managing your
account with Zulily; providing customer service; verifying member
information; and providing other services in the course of Zulily’s business
operations;
* Product sales and fulfillment, including selling products; processing and
shipping orders to you or to other people you designate; managing returns;
processing refunds; and managing any warranties;
* Customer service and communications, including responding to requests,
comments, or questions through emails, Facebook messenger messages, text
messages, push notifications, telephone calls, postal mail, chat functions;
providing interest-based advertising and other advertising, marketing, and
promotional content and messaging, managing and communicating through Zulily
presences on social media platforms and other platforms; maintaining product
review capabilities; reviewing recorded calls or content of other
communications for quality or customer service purposes; responding to
requests for information and taking action that may be requested under CCPA;
* Improving services and user experience, including creating and updating
applications, websites, and other features or functionality used by Zulily;
debugging to identify and repair errors that may affect how the services
function; engaging in analytics related to improving services or user
experience;
* Personalizing user experience and marketing, including targeted product
display; targeted marketing and advertising through the services; marketing
through emails, Facebook messenger messages, text messages, push
notifications and other communications methods; re-targeted marketing and
advertising across other websites, devices, and platforms; auditing related
to the performance of Zulily’s advertising and marketing efforts; engaging in
analytics to personalize user experience;
* Fraud prevention and information security, including measures to verify
identity when an account is used for ordering or when the account is
otherwise accessed; detecting and responding to fraud or security incidents;
protecting against other malicious, deceptive, or illegal activity;
* Legal obligations, including prosecuting people responsible for fraudulent,
malicious, deceptive, or illegal activities; defending claims; notifying of
product recalls or other issues related to products; enforcing and notifying
of Zulily’s terms and conditions, privacy notice and other policies and
changes to such terms and conditions, privacy notice and other policies;
* Payment-related activities, including processing payments, evaluating payment
options, managing Smart-pay and similar payment programs, and managing
private label credit card programs;
* Conducting research, analytics, surveys, and focus groups to improve customer
experiences, develop services and products, provide better marketing and
advertising;
* Product safety or quality activities,
* Any other legal purpose consistent with our applicable privacy notice.
Disclosures of personal Information.
* Sales of personal information. The concept of a "sale" under CCPA is
different from what has traditionally been considered a "sale", e.g., selling
a customer list for money. Under CCPA, a "sale" potentially includes other
uses or disclosures of personal information to third parties outside Zulily
in a commercial context (unless an exception to "sale" as provided by CCPA
exists). Because the concept of "sale" is so broad under CCPA, Zulily may be
deemed to "sell" the following categories of personal information:
identifiers; demographic data; purchase history, and payment information;
internet or other electronic network activity information; geolocation data;
audio, electronic, visual, or similar information; your preferences and
inferences about your interests; and individual records.
* Shares of personal information. Zulily shares information with social media
platforms and its advertising partners in connection with its Interest-Based
Advertising activities. These activities are considered a "share" of personal
information under CCPA.
* Disclosures for business purposes. Please note that Zulily may share your
personal information with vendors that help us fulfill your transactions and
provide other services to us. Examples of these vendors include payment
processors, fraud prevention services, and shippers. We do not treat these
disclosures as sales. Zulily may disclose the following personal information
to our vendors: identifiers; demographic data; purchase history, and payment
information; internet or other electronic network activity information;
geolocation data; audio, electronic, visual, or similar information;
professional or employment-related information; your preferences and
inferences about your interests; and individual records.
Financial incentive. We may offer you various financial incentives such as
special offers and discounts when you provide us with personal information, such
as your name and contact information. The terms of the financial incentive will
be presented to you at the time you sign up. You may withdraw from any of the
financial incentives by opting-out of SMS or marketing emails (if applicable),
referring to the program terms, or contacting us at privacyinquiry@zulily.com.
Generally, we do not assign monetary or other value to personal information.
However, California law requires that we assign such value in the context of
financial incentives. In such context, the value of the personal information is
equal to the cost of providing the financial incentive we have offered you.
California's "Shine the Light" law. If you are a California resident, California
law gives you the right to request a list of all third parties to which Zulily
has disclosed your personal information (as defined by CA Civil Code § 1798.83)
for those companies’ direct marketing purposes. California consumers who wish to
request further information about the entities with which we have shared their
personal information, if any, should email us at privacyinquiry@zulily.com and
place "California Shine the Light Request" in the subject line.
Click here to see Privacy Practices in your language
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