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helpdesk.thinkwellgroup.com Open in urlscan Pro
34.239.58.204  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.thinkwellgroup.com/
Effective URL: https://helpdesk.thinkwellgroup.com/support/home
Submission: On September 23 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 13 IPs in 2 countries across 8 domains to perform 21 HTTP transactions. The main IP is 34.239.58.204, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.thinkwellgroup.com.
TLS certificate: Issued by R3 on September 23rd 2021. Valid for: 3 months.
This is the only time helpdesk.thinkwellgroup.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 34.239.58.204 14618 (AMAZON-AES)
2 151.101.193.229 54113 (FASTLY)
4 13.224.193.52 16509 (AMAZON-02)
1 13.224.193.87 16509 (AMAZON-02)
2 142.250.186.74 15169 (GOOGLE)
2 13.224.193.121 16509 (AMAZON-02)
1 13.225.78.59 16509 (AMAZON-02)
2 104.21.78.7 13335 (CLOUDFLAR...)
1 13.225.78.65 16509 (AMAZON-02)
1 104.21.28.230 13335 (CLOUDFLAR...)
1 172.217.23.99 15169 (GOOGLE)
2 35.170.224.122 14618 (AMAZON-AES)
21 13
3    34.239.58.204 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-239-58-204.compute-1.amazonaws.com
helpdesk.thinkwellgroup.com
2    151.101.193.229 (United States)

ASN54113 (FASTLY, US)
cdn.jsdelivr.net
4    13.224.193.52 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-193-52.fra2.r.cloudfront.net
assets6.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
1    13.224.193.87 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-193-87.fra2.r.cloudfront.net
assets3.freshservice.com
2    142.250.186.74 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s05-in-f10.1e100.net
fonts.googleapis.com
2    13.224.193.121 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-193-121.fra2.r.cloudfront.net
assets9.freshservice.com
assets10.freshservice.com
1    13.225.78.59 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-78-59.fra2.r.cloudfront.net
fe-perf-assets.freshworks.com
2    104.21.78.7 (None, )

ASN13335 (CLOUDFLARENET, US)
use.fontawesome.com
1    13.225.78.65 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-78-65.fra2.r.cloudfront.net
thinkwell.attachments.freshservice.com
1    104.21.28.230 (None, )

ASN13335 (CLOUDFLARENET, US)
thinkwellgroup.com
1    172.217.23.99 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s45-in-f3.1e100.net
fonts.gstatic.com
2    35.170.224.122 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-35-170-224-122.compute-1.amazonaws.com
rum.haystack.es
Domain Requested by
3 helpdesk.thinkwellgroup.com 1 redirects helpdesk.thinkwellgroup.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 use.fontawesome.com assets4.freshservice.com
use.fontawesome.com
2 fonts.googleapis.com helpdesk.thinkwellgroup.com
assets4.freshservice.com
2 assets4.freshservice.com helpdesk.thinkwellgroup.com
2 cdn.jsdelivr.net helpdesk.thinkwellgroup.com
assets4.freshservice.com
1 fonts.gstatic.com fonts.googleapis.com
1 thinkwellgroup.com helpdesk.thinkwellgroup.com
1 assets5.freshservice.com assets4.freshservice.com
1 thinkwell.attachments.freshservice.com helpdesk.thinkwellgroup.com
1 fe-perf-assets.freshworks.com helpdesk.thinkwellgroup.com
1 assets10.freshservice.com helpdesk.thinkwellgroup.com
1 assets9.freshservice.com helpdesk.thinkwellgroup.com
1 assets3.freshservice.com helpdesk.thinkwellgroup.com
1 assets6.freshservice.com helpdesk.thinkwellgroup.com
21 15

This site contains links to these domains. Also see Links.

Domain
thinkwell.freshservice.com
Subject Issuer Validity Valid
helpdesk.thinkwellgroup.com
R3		 2021-09-23 -
2021-12-22		 3 months crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2020		 2021-04-30 -
2022-06-01		 a year crt.sh
*.freshservice.com
Amazon		 2020-10-05 -
2021-11-06		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2021-08-30 -
2021-11-22		 3 months crt.sh
*.freshworks.com
Amazon		 2021-09-13 -
2022-10-12		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2021-07-07 -
2022-07-06		 a year crt.sh
*.attachments.freshservice.com
Amazon		 2021-05-01 -
2022-05-30		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2021-08-30 -
2021-11-22		 3 months crt.sh
rum.haystack.es
R3		 2021-09-07 -
2021-12-06		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.thinkwellgroup.com/support/home
Frame ID: 8FCA308BCC95B17BDCA781074E9D1943
Requests: 21 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Thinkwell Group - IT Helpdesk

Page URL History Show full URLs

  1. https://helpdesk.thinkwellgroup.com/ HTTP 302
    https://helpdesk.thinkwellgroup.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/
Overall confidence: 100%
Detected patterns
  • <[^>]+[^\w-]x-data[^\w-][^<]+
  • /alpine(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

21
Requests

100 %
HTTPS

0 %
IPv6

8
Domains

15
Subdomains

13
IPs

2
Countries

873 kB
Transfer

2914 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.thinkwellgroup.com/ HTTP 302
    https://helpdesk.thinkwellgroup.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.thinkwellgroup.com/support/
Redirect Chain
  • https://helpdesk.thinkwellgroup.com/
  • https://helpdesk.thinkwellgroup.com/support/home
103 KB
30 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.239.58.204 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-239-58-204.compute-1.amazonaws.com
Software
fwe /
Resource Hash
f0f24fa8ceed94247f4e85fae1bf41c7b436e53d59ea1814f5caa55c8a8a1d6f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
helpdesk.thinkwellgroup.com
:scheme
https
:path
/support/home
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
accept-language
de-DE,de;q=0.9
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

date
Thu, 23 Sep 2021 23:44:48 GMT
content-type
text/html; charset=utf-8
status
200 OK
cache-control
no-store, max-age=0
x-ratelimit-limit
1800
x-ratelimit-reset
240921004448
strict-transport-security
max-age=31536000; includeSubDomains
referrer-policy
strict-origin-when-cross-origin
x-ratelimit-remaining
1799
x-xss-protection
1; mode=block
x-request-id
9c5c157e-ac58-99a4-b7e2-c7470bb9510d
etag
W/"a6402ecc4f8709b0e3ed7e9753436665"
x-frame-options
SAMEORIGIN
x-runtime
0.042190
x-content-type-options
nosniff
set-cookie
_itildesk_session=enEwSVVpZXBCRi9Vdll2TkxId3B2OExBSXMxZWxXYlRZRGRPS3I1bXkrMjVKb3hTYlpDNXFTcW1zUHlPNUdYTzA5T0ovYUwwOVZ2SUZyNlhyTW84LzVIdjNaNUYxcDJCVmZaanQwQXVFQkpqbkVoRnY3MlloemhYQ0JFYnVwRDI4QVEwaTVTTW9jQUJmQThaT1NuQ2Y0RkNtMVo2TmFLMGhONGZwVkhBdFVhRkJHVVJmRjdhSDZmLzBmckg4bUNBLS02ZkVYUndYQ3NpS2tESlk2aGxtUUp3PT0%3D--6fbbbd7a80805e68802b643781785de6ee2616d8; path=/; HttpOnly; secure
content-encoding
gzip
x-envoy-upstream-service-time
47
x-trace-id
00-fc4b147cd2c152fb86a3febf36bed98c-3552f77353378183-01
server
fwe

Redirect headers

date
Thu, 23 Sep 2021 23:44:47 GMT
content-type
text/html; charset=utf-8
location
https://helpdesk.thinkwellgroup.com/support/home
status
302 Found
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000; includeSubDomains
referrer-policy
strict-origin-when-cross-origin
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
38ce67aa-8136-4800-8159-1483f2d48b51
x-runtime
0.012679
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
x-envoy-upstream-service-time
17
x-trace-id
00-ab60a374aa93c756f3eb91211ddef2e6-c9c6252c0840fa40-00
server
fwe
magnific-popup.css
cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/ 		8 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/magnific-popup.css
Requested by
Host: helpdesk.thinkwellgroup.com
URL: https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.193.229 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
fc9b46564ac46129178836c023603443d7006edb2cfa7ae14ab8b01b19fc7fd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.thinkwellgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
age
1894460
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
content-length
1945
etag
W/"1e7d-kILmU+/fEqjzYADYKvzqylQJ3bA"
x-served-by
cache-fra19164-FRA, cache-hhn4062-HHN
date
Thu, 23 Sep 2021 23:44:48 GMT
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets6.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets6.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.thinkwellgroup.com
URL: https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.193.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-193-52.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.thinkwellgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Sat, 10 Jul 2021 18:50:39 GMT
content-encoding
gzip
age
6497650
x-cache
Hit from cloudfront
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
x-amz-version-id
null
via
1.1 c7f7b4cf7fd5efe64bac95586db3f62b.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA2-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
WcVDKM1jpzn05xcibqz-NUuG8QzyqszjZWq-v1m4rcjtgJ48YK9OZg==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-portal-ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3.js
assets3.freshservice.com/assets/cdn/i18n/ 		44 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/i18n/en-portal-ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3.js
Requested by
Host: helpdesk.thinkwellgroup.com
URL: https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.193.87 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-193-87.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.thinkwellgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Thu, 22 Jul 2021 16:54:48 GMT
content-encoding
gzip
age
5467801
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12229
last-modified
Thu, 22 Jul 2021 11:00:37 GMT
server
AmazonS3
etag
"d5dc10352ff5c7668b86153f71441b86"
x-amz-version-id
da8DXxmwwb6rUWZJp7iEdSRVpPhVEi2G
via
1.1 0e75d8f2d484ce463fc04f5c422aa179.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA2-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
8Kj2Mf-fOo1IX-Sa5EAp2bAd55bnypmoNMRotBmJaL28T707mDZAxg==
expires
Fri, 22 Jul 2022 17:00:36 GMT
theme.css
helpdesk.thinkwellgroup.com/support_v2/ 		570 KB
93 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.thinkwellgroup.com/support_v2/theme.css?v=FS521622473983
Requested by
Host: helpdesk.thinkwellgroup.com
URL: https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.239.58.204 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-239-58-204.compute-1.amazonaws.com
Software
fwe /
Resource Hash
742811ea013257c16d009cac396ba27ec6909651a1b5f6b7f37680a4c0b52905
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:path
/support_v2/theme.css?v=FS521622473983
pragma
no-cache
cookie
_itildesk_session=enEwSVVpZXBCRi9Vdll2TkxId3B2OExBSXMxZWxXYlRZRGRPS3I1bXkrMjVKb3hTYlpDNXFTcW1zUHlPNUdYTzA5T0ovYUwwOVZ2SUZyNlhyTW84LzVIdjNaNUYxcDJCVmZaanQwQXVFQkpqbkVoRnY3MlloemhYQ0JFYnVwRDI4QVEwaTVTTW9jQUJmQThaT1NuQ2Y0RkNtMVo2TmFLMGhONGZwVkhBdFVhRkJHVVJmRjdhSDZmLzBmckg4bUNBLS02ZkVYUndYQ3NpS2tESlk2aGxtUUp3PT0%3D--6fbbbd7a80805e68802b643781785de6ee2616d8
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
helpdesk.thinkwellgroup.com
referer
https://helpdesk.thinkwellgroup.com/support/home
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.thinkwellgroup.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Thu, 23 Sep 2021 23:44:48 GMT
content-encoding
gzip
x-content-type-options
nosniff
status
200 OK
x-envoy-upstream-service-time
22
x-xss-protection
1; mode=block
x-request-id
e5282f87-42d3-4d8c-af1b-d826fbfb7446
x-trace-id
00-3eef09b96489f4020e4d40390a954e73-bbfdf4e1f16ccb0d-00
x-runtime
0.016157
referrer-policy
strict-origin-when-cross-origin
server
fwe
x-frame-options
SAMEORIGIN
etag
W/"c98ae17a0223a910dd362bbcbdd5abfc"
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/css; charset=utf-8
cache-control
max-age=5184000, public
set-cookie
_x_m=x_m; path=/; secure _x_w=12.1; path=/; secure _itildesk_session=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%3D%3D--84b911a5dcaa20c1ff0a526b73c52ae6f32949f0; path=/; HttpOnly; secure
csat-response-cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb.css
assets4.freshservice.com/assets/cdn/ 		24 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets4.freshservice.com/assets/cdn/csat-response-cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb.css
Requested by
Host: helpdesk.thinkwellgroup.com
URL: https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.193.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-193-52.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
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Host: helpdesk.thinkwellgroup.com
URL: https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
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strict-transport-security
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H2
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H2
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TLS 1.3, , AES_128_GCM
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13.224.193.52 , United States, ASN16509 (AMAZON-02, US),
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TLS 1.3, , AES_128_GCM
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13.224.193.121 , United States, ASN16509 (AMAZON-02, US),
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General
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https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.4.js
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https://fonts.googleapis.com/css?family=Open+Sans:400,400italic,600,600italic,700,700italic,300,300italic
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Response headers

strict-transport-security
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all.css
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https://use.fontawesome.com/releases/v5.14.0/css/all.css
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General
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https://cdn.jsdelivr.net/gh/alpinejs/alpine@v2.8.2/dist/alpine.min.js
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Response headers

strict-transport-security
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General
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URL: https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
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TLS 1.3, , AES_128_GCM
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x-amz-server-side-encryption
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https://assets5.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1632440688730
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Response headers

date
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content-encoding
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5202916
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content-length
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AmazonS3
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application/javascript
x-amz-cf-id
Pt9tDY-28A505q7hgxqbbheoQVzsVZU-3te3aXi3c4Rfk49ffOcsAw==
expires
Tue, 01 Mar 2022 13:30:42 GMT
2017-Pont-Jacques-Cartier_28mai_dusk_closer_1Y3A1278_1280px.jpg
thinkwellgroup.com/wp-content/uploads/2019/08/ 		98 KB
99 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://thinkwellgroup.com/wp-content/uploads/2019/08/2017-Pont-Jacques-Cartier_28mai_dusk_closer_1Y3A1278_1280px.jpg
Requested by
Host: helpdesk.thinkwellgroup.com
URL: https://helpdesk.thinkwellgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.21.28.230 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e0a428ccec07bb6400e37eaafb4dcc8f5c0d456491b3a349da0da57ef91c49b6

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.thinkwellgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Thu, 23 Sep 2021 23:44:49 GMT
cf-cache-status
MISS
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
100409
last-modified
Tue, 18 Aug 2020 01:54:04 GMT
server
cloudflare
etag
"5f3b34bc-18839"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=J2g1l1wspPuBS%2B%2Bx3zkCUQ3S03kss7A42vh%2BF2ZLHyVVYuekSYTsW1q1CJ8EF4jWCs4zqBRSXpQDfJOeSjF5aA8xDoukU1kaXFxF3Ci2wotZNq4%2FRMFVmG2ZRdRWaw88xOkxHgA%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/jpeg
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cf-ray
6937a4a14bb52c52-FRA
truncated
/ 		584 B
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
bf1ae065ce151a37d502f86522bc6753d6f4a5e637311e31506ad75252c6e267

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Content-Type
image/svg+xml
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v26/ 		44 KB
44 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/opensans/v26/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:400,400italic,600,600italic,700,700italic,300,300italic
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.217.23.99 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s45-in-f3.1e100.net
Software
sffe /
Resource Hash
538dd4ff6e384a44155168326ac40a6c20a93cd212b1fbf88ae7b0c44f9ab0bd
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.thinkwellgroup.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Thu, 23 Sep 2021 17:04:31 GMT
x-content-type-options
nosniff
age
24017
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44760
x-xss-protection
0
last-modified
Thu, 23 Sep 2021 16:50:17 GMT
server
sffe
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
cross-origin-opener-policy-report-only
same-origin; report-to="apps-themes"
expires
Fri, 23 Sep 2022 17:04:31 GMT
fa-solid-900.woff2
use.fontawesome.com/releases/v5.14.0/webfonts/ 		78 KB
79 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://use.fontawesome.com/releases/v5.14.0/webfonts/fa-solid-900.woff2
Requested by
Host: use.fontawesome.com
URL: https://use.fontawesome.com/releases/v5.14.0/css/all.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.21.78.7 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cfe3b7382e477059da11be2099914b94f0e2a4f08240c60542c376957b8d9658

Request headers

Referer
https://use.fontawesome.com/releases/v5.14.0/css/all.css
Origin
https://helpdesk.thinkwellgroup.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Thu, 23 Sep 2021 23:44:49 GMT
access-control-allow-methods
GET
vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
cf-cache-status
MISS
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
ZB40E65H23J4SK2B
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
80148
x-amz-id-2
BDDp6Y7sBE2Q6KTgSkWlNQ4QcgoX/nHJUJR/aUlZf831gFmtrqlRWvNtpXiSxrLAEuISxNzdaz0=
last-modified
Wed, 30 Jun 2021 15:39:45 GMT
server
cloudflare
etag
"c500da19d776384ba69573ae6fe274e7"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
3000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7vIvkC1BW%2Bg9YnfSUqsVUszLwNPc20ps01MdZ6y3IepegWBrzMEDq9uDNhg5Bfi%2BnYu6t%2FluOyEllD52wltkFMyPvl5lv4YBkcJd0GlvkjLoR%2BZu7YBi7mRwDxFPfCWmhS7AiGn%2B"}],"group":"cf-nel","max_age":604800}
content-type
font/woff2
access-control-allow-origin
*
cache-control
max-age=31556926
accept-ranges
bytes
cf-ray
6937a4a16b3e4114-PRG
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.4.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
35.170.224.122 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-170-224-122.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
https://helpdesk.thinkwellgroup.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Content-type
application/json

Response headers

X-Trace-Id
00-426dbb560a131a23a3678fcf6e4417fa-1ac44d166add9c70-00
Date
Thu, 23 Sep 2021 23:44:50 GMT
Server
fwe
Vary
Origin
X-Fw-Ratelimiting-Managed
false
Access-Control-Allow-Origin
https://helpdesk.thinkwellgroup.com
Access-Control-Allow-Credentials
true
X-Envoy-Upstream-Service-Time
1
X-Request-Id
3e66aa58-abb4-40a0-a110-cbda156449f2
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
HTTP/1.1
Server
35.170.224.122 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-170-224-122.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
content-type,x-auth-token
Origin
https://helpdesk.thinkwellgroup.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Date
Thu, 23 Sep 2021 23:44:50 GMT
Content-Length
0
Access-Control-Allow-Origin
https://helpdesk.thinkwellgroup.com
Access-Control-Allow-Credentials
true
Access-Control-Max-Age
1800
Access-Control-Allow-Methods
OPTIONS,POST
Access-Control-Allow-Headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
X-Envoy-Upstream-Service-Time
1
X-Trace-Id
00-12134541b0d04b7970b945a8a30a15f8-12ecdafe465f49fa-00
X-Fw-Ratelimiting-Managed
false
Server
fwe
X-Request-Id
36da2aa4-764d-470f-87ec-83025744cf98

Verdicts & Comments Add Verdict or Comment

210 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect boolean| originAgentCluster object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator function| ticketUpdate undefined| LOCATIONS function| getParams object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| Alpine object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.thinkwellgroup.com/ Name: _x_m
Value: x_m
helpdesk.thinkwellgroup.com/ Name: _x_w
Value: 12.1
helpdesk.thinkwellgroup.com/ Name: _itildesk_session
Value: 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%3D%3D--84b911a5dcaa20c1ff0a526b73c52ae6f32949f0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets10.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets9.freshservice.com
cdn.jsdelivr.net
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.thinkwellgroup.com
rum.haystack.es
thinkwell.attachments.freshservice.com
thinkwellgroup.com
use.fontawesome.com
104.21.28.230
104.21.78.7
13.224.193.121
13.224.193.52
13.224.193.87
13.225.78.59
13.225.78.65
142.250.186.74
151.101.193.229
172.217.23.99
34.239.58.204
35.170.224.122
06ef06a97057ff1e295ce3f9e03f90e5dcfdd362fef7ab0943aa4a27da71e1d5
084a7135a2401b36223c591e41b2b60f073ab6432a8db01e3aa12708bb92f73e
10ce06d957d5ee63dc046dd0a0a04099930225d85e376d10a8e074e79d2cb98d
14cbd9b866a9b092e3a2e03a93b128da5baca005fd8b44a1956146eaab7b48b7
1adeff0c09c2c547709f8acc72c56a45ba2b2510aaf013be3d1401209b9b6e1e
4031fc7853a6c8552e54b5f2205aec600e76ba5ce39765de64de92a895b0bd75
538dd4ff6e384a44155168326ac40a6c20a93cd212b1fbf88ae7b0c44f9ab0bd
742811ea013257c16d009cac396ba27ec6909651a1b5f6b7f37680a4c0b52905
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878
bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209
bf1ae065ce151a37d502f86522bc6753d6f4a5e637311e31506ad75252c6e267
cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb
cfe3b7382e477059da11be2099914b94f0e2a4f08240c60542c376957b8d9658
dfbc6f14aa1ece087d34da8e25c9bc329b4a6d3757f87748ca4b5319c8a01d7f
e0a428ccec07bb6400e37eaafb4dcc8f5c0d456491b3a349da0da57ef91c49b6
e2ecd51140aa76c9f87a0a98eba6d6e40167199b7d20e2f0c76ca34b2421fc69
ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3
f0f24fa8ceed94247f4e85fae1bf41c7b436e53d59ea1814f5caa55c8a8a1d6f
fc9b46564ac46129178836c023603443d7006edb2cfa7ae14ab8b01b19fc7fd2