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POST /us/en/SearchResults.page

<form id="ups-header_search" class="header-search" role="search" method="post" action="/us/en/SearchResults.page">
  <div class="input-group dropdown"><label id="search-label" for="ups-mainNav-search" class="sr-only">Track a package or search</label><span class="icon ups-icon-search" aria-hidden="true"></span><input id="ups-mainNav-search" type="search"
      class="search-field" name="q" autocomplete="off" placeholder="Track a package or search" data-toggle="dropdown">
    <div class="dropdown-menu suggestion-menu" aria-labelledby="popular-searches">
      <div class="dropdown-header" id="popular-searches">Popular Links and Searches</div>
      <a aria-label="Popular Term claim" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/support/file-a-claim.page" data-utg-internal-search="Y">claim</a><a aria-label="Popular Term supplies" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/shipping/order-supplies.page" data-utg-internal-search="Y">supplies</a><a aria-label="Popular Term billing" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/business-solutions/ups-billing.page" data-utg-internal-search="Y">billing</a><a aria-label="Popular Term change delivery" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/support/tracking-support/change-delivery-options.page" data-utg-internal-search="Y">change delivery</a><a aria-label="Popular Term returns" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/support/shipping-support/print-shipping-labels/how-to-write-address/how-to-return-a-package.page" data-utg-internal-search="Y">returns</a><a aria-label="Popular Term pick up" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">pick up</a><a aria-label="Popular Term infonotice" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/support/tracking-support/where-is-my-package/how-to-use-infonotice.page" data-utg-internal-search="Y">infonotice</a><a aria-label="Popular Term quantum view" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="/us/en/business-solutions/inbound-outbound-shipments/quantum-view.page" data-utg-internal-search="Y">quantum view</a><a class="dropdown-item popular-search ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Search Term" data-utg-on-site-search-assist-src="Popular Terms" data-utg-on-site-search-assist="my choice" href="#" data-search="my choice" aria-label="Search for my choice" data-utg-internal-search="Y"><span class="icon ups-icon-search" aria-hidden="true"></span> my choice</a><a class="dropdown-item popular-search ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Search Term" data-utg-on-site-search-assist-src="Popular Terms" data-utg-on-site-search-assist="labels" href="#" data-search="labels" aria-label="Search for labels" data-utg-internal-search="Y"><span class="icon ups-icon-search" aria-hidden="true"></span> labels</a>
    </div>
  </div><button class="ups-cta ups-cta-primary search-submit-btn" type="submit">Search<span class="icon ups-icon-right-arrow" aria-hidden="true"></span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button"><span
      class="icon ups-icon-close" aria-hidden="true"></span><span class="sr-only">Close</span></button>
</form>

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 1. Home
 2. Understand and Pay Bills


THE UPS BILLING CENTER

The UPS Billing Center allows you to view invoices, manage payment methods and
pay your bills for existing shipping accounts.

Log In To View Bills

Prefer to pay as a guest? Pay now.
If you’re new, set up a shipper account number.




WHAT IS THE UPS BILLING CENTER?

 * Your One-Stop Shop
   See invoice due dates and past-due bills, administrative tasks, and relevant
   alerts on one dashboard.
 * Payments are a Snap
   Pay an invoice without even logging in. Set up an automatic payment schedule,
   and add or remove payment types from your Billing Center wallet.
 * Your Invoices, Your Way
   A searchable, sortable table view of all your bills lets you find exactly
   what you're looking for.

When you make a shipping account, you will be automatically enrolled in the
Billing Center. 


NOT ON THE UPS BILLING CENTER? USE THESE TOOLS TO MANAGE BILLS


VIEW, MODIFY AND PRINT INVOICES

Use the View Bill tool to view and print billing invoices or UPS Billing Data
files connected to an enrolled shipping account.

Go to View Invoices


MANAGE INBOUND CHARGES

Use this tool to view or modify information about inbound charges for any of
your UPS shipping accounts.

Go to Manage Inbound Charges


OTHER UPS BILLING TOOLS FOR BUSINESSES


ELECTRONIC DATA INTERCHANGE (EDI)

Incorporating billing information into your existing EDI infrastructure ensures
key data is securely transferred throughout your enterprise.

Learn More


BILLING DATA DICTIONARY

Access sample files, data dictionary, header row, charge code descriptions, and
XML schema.

Download NowOpen the link in a new window


LEARN HOW TO AVOID BILLING CORRECTIONS

Get tips for filling out your forms to avoid corrections after delivery.

Get Tips




PAYMENTS AND INVOICES FAQS

How can I quickly and easily pay my balance?

To make a one-time payment, simply select Pay from your dashboard or from your
account or plan invoice view.

To schedule recurring automatic payments, select My Automatic Payments from the
side navigation. You can create a regular payment schedule, assign a payment
method, and set a maximum payment amount.

You can even make a payment without logging in by selecting "Pay Now" towards
the top of this page. Simply enter details from your invoice, as well as your
payment information, and complete your payment in just a few steps.

We currently accept a variety of payment types, including credit cards, debit
cards, and bank direct debit, as well as payments from an online payment
service. Note: Accepted payment types vary by country.

Visit My Dashboard

Schedule Automatic Payments

How do I find and view an invoice?

Once you've logged into the UPS Billing Center, select either My Account
Invoices or My Plan Invoices. All your details are organized in a table view,
with sortable column headers, search functionality, and filtering capabilities
to find what you’re looking for. Use the Search, Filter, and Calendar functions
to narrow down your search. Click the column headers to sort by column as well.
To print or download, select the option from the Actions menu in the right-hand
column.

I need to pay my bill, but my payment card is expired. How do I update the
expiration date?

If you pay your bills using your digital wallet in the Billing Center, you can
easily update the expiration date on any payment card by selecting Edit below
your expired card while you’re in the grid view of your wallet. Alternatively,
if you’re viewing your wallet in a list, find the card you want to update and
select Edit under the Actions column.

If you’re not using the Billing Center and are looking to update a payment card
you have associated to your shipping account, you can find your card details
within the accounts and payment options section of your UPS.com profile. There
you can choose the payment method to update by selecting Edit under the Actions
column.

Update Payment Methods in Your Wallet

Update Payment Methods in Your Profile

How do I get a paper copy of an invoice?

UPS prides itself as an environmentally conscious organization, and we are
taking steps to reduce the amount of paper we produce on a daily, monthly, and
yearly basis. This includes making all of your billing information, including
invoices, available online.

If you need a paper copy of your invoice, the quickest and easiest way is to
download and print one. From the My Plan Invoices or My Account Invoices
screens, use the check boxes to choose your invoices, select Download Selected,
then choose your preferred format and download. Once you’ve downloaded your
invoices, you can print them for your records.

Why should I subscribe to receive my invoices in XML format?

XML is a common tool used to store, transport, and share data in a plain text
format. If you need to import invoice data into your internal applications so
you can easily manipulate and restructure the data for a specific use, then you
can benefit from subscribing to XML.

To subscribe, go to your My Accounts or My Plans page under Administration. For
each account that you want to receive XML invoices, select Edit XML Enrollment
under the Actions menu and follow the prompts to subscribe.

Once you’ve subscribed, you can download the XML from your My Account Invoices
or My Plan Invoices page.


COMPANY ADMINISTRATION FAQS

What do I need in order to enroll in the UPS Billing Center?

If you already receive invoices from us but are not yet enrolled in the UPS
Billing Center, you will need to have an invoice from the last 45 days. As part
of enrollment, you will be asked to enter several pieces of information found on
the invoice, including:

 * Account Number
 * Invoice Number
 * Amount Due
 * Invoice Date

Make sure to enter each value exactly as shown on the invoice. Once you’ve done
so, you will be enrolled and have access to the Billing Center.

If you do not currently receive invoices from UPS, you will first need to create
a UPS.com user ID and open a payment account. If you already have an ID, you can
go directly to the open a payment account step.

Enroll Now
Get a UPS.com Username
Add a Payment Method

As an administrator, how do I add new accounts and users?

From the My Accounts page under Administration, you can select Add Account to
start the process. Make sure you have an invoice for the account you wish to add
from the previous 45 days.

You can add and remove users from the Manage Users page under Administration.
Both new and existing users can be assigned one of four roles:

 * View Only: This user can view and download invoices for their assigned
   accounts and update billing communications preferences.
 * View, Pay and Dispute: This user can add payment information to their wallet,
   pay invoices and dispute charges.
 * Manager: This user acts as an administrator for specific accounts or plans,
   including assigning new users, adding payment information, paying invoices,
   and disputing charges.
 * Administrator: The Billing Center supports multiple administrators, each of
   whom have full control over accounts and users.

Note: Before you start to add a new user, make sure you have his or her user ID
and email address. You will need to choose which accounts and/or plans to assign
to the user.

Add or Remove an Account

Manage User Roles

Our administrator has left the company. How do I continue to access and use the
UPS Billing Center?

The best way to ensure continued service within the UPS Billing Center is to
proactively work with the administrator to assign a backup or secondary
administrator. The Billing Center supports multiple administrators, so we
strongly encourage you to assign administrator rights to more than one user.

Sometimes, however, an administrator will leave the company unexpectedly. Before
contacting your account representative or UPS customer service for assistance,
make sure you have the previous administrator’s user ID and email address, as
well as the user ID and email address of the individual who will become an
administrator. This information will greatly assist us in transferring or
assigning the administrator account privileges to a new user.

Assign Another Administrator


CHARGES & DISPUTES FAQS

How can I find the total cost of a single tracking number ("1Z")?

Start by visiting the Reporting & Search page, where you can choose Tracking
Number Detail as your category, enter your tracking number, and select Submit.
From your search results, select the Invoice Number associated to your tracking
number. On the Invoice Summary page, select your Tracking Number to view the
full details, including total charges.

Find Tracking Number Details

How do I dispute a charge on an invoice?

From the Invoice Summary page, you can view the full details of each selected
tracking number, including other charges. For any charge you need to dispute,
select the Dispute button to start the process. You’ll be asked to provide some
information to help process your request, including the dispute reason. You can
also add comments to help support your dispute request.

Once you submit the request, you’ll see a confirmation number displayed. Save
this number, which can be used to track your dispute status on the Dispute
History & Refunds page. From your dashboard, you’ll now see a Dispute tile,
which provides a summary of your current disputes. To receive notifications
alerting you when the status of your dispute changes, make sure you update your
Notifications preferences.

View Dispute History & Refunds

Update Your Billing Notification Preferences


NEED ADDITIONAL SUPPORT?

If you don’t see the answer to what you’re looking for here or need assistance
with enrolling in the UPS Billing Center, reach out to us and we’ll do our best
to assist you.

Contact UPS

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