newrelic.com
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URL:
https://newrelic.com/blog/nerdlog/product-announcements-fall-2021
Submission: On February 24 via api from US — Scanned from DE
Submission: On February 24 via api from US — Scanned from DE
Form analysis 4 forms found in the DOM
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Observability
A RECAP OF MAJOR PRODUCT UPDATES FROM THE SECOND HALF OF 2021
Published Jan 27, 2022 • 12 min read
By Dayna Lord, Senior Product Marketing Manager
At New Relic, our mission is to make observability a daily practice for millions
of engineers. In the second half of 2021, we accelerated this mission by
launching ten major product updates and countless other enhancements.
Check out our recap of the last six months in product updates, which help you
troubleshoot, make data-driven engineering decisions, and embed observability
throughout the entire development lifecycle:
* New Relic One core users
* New Relic CodeStream
* New Relic Instant Observability (I/O)
* Errors inbox integrated with Slack and Jira, available in the EU
* Model performance monitoring for ML
* An enhanced infrastructure monitoring experience
* OpenTelemetry protocol (OTLP) support
* TISAX and ISO 27001 compliance support
* HIPAA compliance support
* Applied intelligence for free for full platform users
NEW RELIC ONE WITH CORE USERS: STARTING AT $49 PER MONTH
As of this month, we’ve officially released our new core user user type. It
enables more developers to understand code performance better, collaborate and
prioritize work directly from their IDE, and access relevant error details
including stack traces, logs, alerts, and more.
New core users enable all developers to:
* Optimize code performance and feature planning with access to telemetry data
from production and pre-production environments directly in their IDE via the
New Relic CodeStream integration.
* Collaborate with DevOps, site reliability engineers (SREs), and ops engineers
with a direct path from error tracking in New Relic One to the relevant code
block directly in their IDE.
* Detect patterns and outliers in log data to resolve issues and improve code
performance.
* Build and run custom applications in New Relic One to surface performance
insights, optimize cloud costs, and more.
* Onboard new developers with observability best practices and shared baselines
for metrics.
Compare our three enhanced user types for New Relic One:
More questions? Learn about how to get started with New Relic core users.
NEW RELIC CODESTREAM: PLAN, REVIEW, AND DEBUG CODE FROM YOUR IDE
New Relic and CodeStream recently joined forces to supercharge your development
environment with the tools needed to help you perform feedback requests, review
code in context, debug in production, and collaborate with your team entirely
inside your IDE. Through integrations with Jira, Trello, Asana, GitHub, GitLab,
Azure DevOps, and other tools, you can browse outstanding tasks, update tickets,
or create a new branch where you code. What’s more, with CodeStream’s New Relic
One integration, you can jump from errors inbox in New Relic One straight into
your development environment in one click. Then step through your stack trace
for code-level debugging, or select a line of code and type a question or
comment to collaborate with your teammates on the code in focus. And if you need
to share and discuss your code, you can easily tag teammates and continue the
conversation in Slack, Microsoft Teams, or email. No copy/paste required.
Watch an extended demo and learn more about CodeStream from founder and CEO
Peter Pezaris and New Relic Product Manager Andrew Tunall in this video:
If you haven't already, sign up for a free New Relic account so that you can get
the most out of New Relic CodeStream. A preview period through February 28,
2022, allows all existing users to access this functionality. Connect CodeStream
to your New Relic account with your user key by installing the CodeStream
quickstart and following the documentation.
Note: After the preview period, only full platform or core users can access the
New Relic CodeStream integration, errors inbox, New Relic One custom apps, and
advanced log management features.
NEW RELIC INSTANT OBSERVABILITY (I/O): 400+ OPEN SOURCE OBSERVABILITY
QUICKSTARTS
Today’s distributed environments are complex. Companies have increased their
investments in a multitude of IT tools and services to meet specific business
needs. As a result, many teams, already strapped for talent and resources, don’t
have an accessible, time effective solution to observability for their business
needs and for all experience levels.
But now you can instrument, monitor, and analyze your technology stack without
the burden of manually setting up dozens of integrations, dashboards, or alerts
with New Relic Instant Observability (I/O), your hub for ready-to-install
quickstarts to extend New Relic to your unique environment in just a few
clicks.
New Relic I/O is a rich, open source catalog of more than 400
quickstarts—pre-built bundles of integrations, dashboards, alert configurations,
and guides—contributed by experts around the world, reviewed by New Relic, and
ready for you to install in a few clicks so that you can get more insights from
your telemetry data in minutes.
Alongside the quickstarts for popular cloud services, tools, and open standards,
leading enterprise software partners, such as Kentik, Fastly, and Lacework, also
contribute their own integrations and quickstarts to New Relic I/O. The latest
cohort of partners have built quickstarts that span across CI/CD, Kubernetes
testing, cloud security, and leading machine learning operations (MLOps)
platforms, to name a few. If you’re interested in becoming a technology partner,
request to join the partner network.
The best part is that New Relic Instant Observability is open source, so you can
add to existing quickstarts or build your own. To learn how to install your
first quickstart, read the Instant Observability blog or watch the New Relic I/O
walk-through video.
ERRORS INBOX: INTEGRATED WITH SLACK AND JIRA AND LIVE IN THE EU
Last year, we launched errors inbox, an error tracking solution that provides a
single place to view, triage, and resolve errors across the full application
stack before customer experiences are affected. To cut down on noise, it groups
related errors into issues and provides detail down to the stack trace so you
won’t need to leave New Relic One to troubleshoot. Collaborating is easy with
shared comments visible across teams and error data that persists so even a
resolved error can be reopened.
We've added several major updates:
* With the Jira integration, you can resolve errors fast get faster. Start
tracking, managing, and updating tickets, while working and collaborating in
the tools you know and love, without losing context. Follow the detailed
instructions to learn how to integrate Jira with your errors inbox.
* Triaging APM errors is a breeze with errors inbox in the APM user interface
in New Relic One. For streamlined root-cause analysis with logs, you can see
logs in context within the error details. To help you investigate the root
cause of an error, you can break down error groups by attribute, such as
username or device used.
View all errors related to an APM service in one screen.
* You can also connect an errors inbox to Slack to send new and resurfaced
error groups to a Slack channel within seconds of when they occur. You can
connect an errors inbox to CodeStream to discover, troubleshoot, and diagnose
production errors right within the IDE. Learn more about these integrations
and how to triage errors in Integrate Slack and APM with errors inbox.
* Errors Inbox is now available to New Relic One users in the EU. Check out the
docs to learn more about how you can proactively identify and fix issues
before they impact your customers.
MODEL PERFORMANCE MONITORING: BREAK DOWN VISIBILITY SILOS FOR AI AND ML TEAMS
We extended the observability experience to provide a new offering for
artificial intelligence (AI) and machine learning (ML) teams, breaking down
visibility silos with model performance monitoring. AI/ML and DevOps teams and
MLOps practitioners now have one place to monitor and visualize critical
signals, such as recall, precision, and model accuracy, alongside their apps and
infrastructure.
AI/ML engineers and data scientists can now send model performance telemetry
data into New Relic One and use integrations to leading machine learning
operations (MLOps) platforms to proactively monitor ML model issues in
production. You can empower your data teams with full visibility, with custom
dashboards and visualizations that can show you the performance of your ML
investments in action.
With quickstarts for leading MLOps providers, it’s easy to get complete
visibility into ML-powered applications. Learn more about the companies and
their quickstart observability for ML model monitoring. Build your own ML
integration and bring your ML model data from any source to gain trust and
insights for better, more accurate ML models.
Quickstarts include dashboards so MLOps practitioners can track the performance
of ML models and visualize critical signals in an ever changing world where
inaccurate predictions can cost millions of dollars.
For more information on how to set up New Relic One model performance monitoring
or integrate ML model performance in your observability infrastructure, see our
MLOps docs.
INFRASTRUCTURE MONITORING: PINPOINT ISSUES AND QUANTIFY BLAST RADIUS WITH A NEW
EXPERIENCE
We enhanced our infrastructure monitoring experience to help DevOps, SRE, and IT
Operations teams quickly pinpoint offending infrastructure components, determine
incident blast radius, and identify the root cause of errors.
The new infrastructure monitoring experience makes it easy to find possible
issues.
We strengthened our commitment to providing real-time troubleshooting workflows
and incorporated broader platform context and unique topology visualizations
into our user experience. You can navigate multiple infrastructure entities on a
single screen to isolate bottlenecks by filtering and sorting based on golden
signal conditions. Select multiple items to compare their metrics for golden
signals, and understand how infrastructure behavior relates to applications and
other connected architecture.
Quantify blast radius by using automap to discover the impact of an incident by
visualizing the upstream and downstream dependencies that affect your services.
Analyze historical telemetry using timewarp to view when incidents occurred and
associated health changes by going backward and forward in time.
This screen shot shows how you can use automap to display topology maps to
troubleshoot incidents and use timewarp to find where and when the issue
occurred.
Check out our reimagined infrastructure monitoring experience and tell us what
you think.
EXPORT YOUR TELEMETRY DATA TO NEW RELIC ONE USING NATIVE OPENTELEMETRY PROTOCOL
(OTLP) SUPPORT
In 2020, we announced our commitment to open source instrumentation by open
sourcing our agents and standardizing our observability offerings on
OpenTelemetry.
We are continuously enhancing our support for OpenTelemetry and last September,
we announced the general availability of our native support for OpenTelemetry
protocol (OTLP) and OpenTelemetry. This includes GA support for trace data and
early access support for metrics and logs with our OTLP ingest capability.
With New Relic’s native OTLP support and curated user experiences, you can use
this new standard of instrumentation to get visibility into your entire system
to quickly discover the data you need to discover the root cause, and optimize
the performance of your applications and services.
You can also combine New Relic’s cost-effective and high-performance
observability tools with Amazon Web Services (AWS) Distro for OpenTelemetry to
provide a powerful observability solution for your AWS workloads and
infrastructure.
This summary view shows golden signal metrics for an AWS workload instrumented
with OpenTelemetry.
Follow the instructions in our OpenTelemetry documentation or head to GitHub to
get started.
SECURE YOUR OBSERVABILITY DATA WITH TISAX AND ISO 27001 COMPLIANCE
You shouldn’t have to worry about compliance while instrumenting your stack.
That’s why our New Relic One observability platform is TISAX- and ISO
27001-certified.
Building on our support for FedRAMP, SOC2, GDPR, CSA STAR, and DHS, our TISAX,
and ISO 27001 certifications mean you can confidently monitor your application,
infrastructure, and network performance—all while helping you maintaining your
compliance and protecting your customers' data. New Relic One helps you follow
industry best practices for security and governance and optimize relationships
amongst suppliers, partners, and original equipment manufacturers (OEMs) while
safeguarding data.
PROTECT PATIENT DATA WITH THE FIRST CLOUD-BASED HIPAA-COMPLIANT OBSERVABILITY
PLATFORM FOR ALL TELEMETRY DATA
As healthcare and life sciences organizations work to digitize their operations
and health information, we also know they must also meet HIPAA regulations,
which dictate how patient information can be collected and stored. That’s why we
worked to make New Relic One a HIPAA-compliant observability platform for
healthcare industry systems containing Protected Health Information (PHI). This
change makes us the first cloud-based HIPAA-compliant observability platform for
all telemetry data—including metrics, events, logs, and traces—across the full
stack. We are now signing Business Associate Agreements (BAAs). Learn more at
HIPAA enablement - what you need to know and do, and reach out to your account
representative to get started. Head to our documentation to learn more about all
of New Relic’s certifications, standards, regulations.
AIOPS: EVERY FULL PLATFORM USER CAN NOW ACHIEVE FASTER TIME-TO-RESOLUTION AND
REDUCED NOISE AT NO ADDITIONAL COST
Throughout 2021, we embedded applied intelligence throughout New Relic One to
make it easier for you to detect anomalies instantly, reduce alert noise, and
see the root cause of issues when incidents occur.
Recently, we redesigned the Alerts & AI tab experience with advanced features
and a new navigation menu. For example, workflows give you the ability to
control when and where you receive incoming alerts about issues. Then you can
route incidents with specific characteristics to the appropriate teams with
specific ticketing or notification tools, such as ServiceNow and Jira. You can
also use custom webhooks to integrate other services. For a demo of these
changes, take a look at this Nerd Byte video.
Here's a quick look at configuring your workflow to control when and where you
receive alerts:
You can select Destinations in the left hand navigation menu to add and manage
where you send notifications about your New Relic One data, using integrations
for Jira, ServiceNow, Slack, webhooks, and email. Future integrations with
additional partners are underway.
Finally, enrichment gives you the flexibility to query data in NRDB, collect
pertinent related information, and use predefined parameters so you can
automatically add additional context to your alerts before they are sent to
first responders.
NEXT STEPS
Interested in seeing all this powerful observability innovation for yourself? If
you don't already have an account, sign up for a free New Relic account today to
get started. You get 100 GB/month of free data ingest, one free full-access
user, and unlimited free basic users.
RELATED TOPICS
Observability AIOps Infrastructure Monitoring Integrations Open Source New Relic
News
--------------------------------------------------------------------------------
By Dayna Lord, Senior Product Marketing Manager
Dayna Lord is a Senior Product Marketing Manager at New Relic.
The views expressed on this blog are those of the author and do not necessarily
reflect the views of New Relic. Any solutions offered by the author are
environment-specific and not part of the commercial solutions or support offered
by New Relic. Please join us exclusively at the Explorers Hub
(discuss.newrelic.com) for questions and support related to this blog post. This
blog may contain links to content on third-party sites. By providing such links,
New Relic does not adopt, guarantee, approve or endorse the information, views
or products available on such sites.
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In this article
* New Relic One with core users: Starting at $49 per month
* New Relic CodeStream: Plan, review, and debug code from your IDE
* New Relic Instant Observability (I/O): 400+ open source observability
quickstarts
* Errors inbox: Integrated with Slack and Jira and live in the EU
* Model performance monitoring: Break down visibility silos for AI and ML
teams
* Infrastructure monitoring: Pinpoint issues and quantify blast radius with a
new experience
* Export your telemetry data to New Relic One using native OpenTelemetry
protocol (OTLP) support
* Secure your observability data with TISAX and ISO 27001 compliance
* Protect patient data with the first cloud-based HIPAA-compliant observability
platform for all telemetry data
* AIOps: Every full platform user can now achieve faster time-to-resolution and
reduced noise at no additional cost
* Next steps
RELATED
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Jun 2, 2021 • 9 min read
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EXTEND OBSERVABILITY AND CODE DISCUSSION TO YOUR IDE WITH NEW RELIC CODESTREAM
Oct 21, 2021 • 4 min read
Read the article
Observability
INSIGHTS IN MINUTES: NEW RELIC INSTANT OBSERVABILITY
Oct 13, 2021 • 9 min read
Read the article
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