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CDK GlobalCDK Global company logo

Who We Serve

Auto Dealerships
Original Equipment Manufacturers
Independent Software Vendors
Heavy Truck
Friction Points Study 2024

In our latest Friction Points study, we uncover where the industry has improved
and what still creates friction for customers.

Explore More Details
How We Help

End Sales Exhaustion for Your Customers
Front Office
Fix the Lack of Trust That's Hurting Profits
Fixed Operations
Target What's Holding Back Business Growth
Back Office
Guard Against Connection and Security Failure
Infrastructure
Thinking About Your Success

Make more informed decisions by learning from our experience

Explore Insights
What We Offer

Dealership Xperience Platform
Digital Retail
Customer Relationship Management
Finance & Insurance
Dealer Management System
Fixed Operations
Network & Communication Services
Intelligence
Unified Solution Portal
Who We Are

About Us
For 50 years, CDK Global has been empowering dealers with the tools and
technology they need
Join CDK
As a global leader in the field, we're always looking for the best and brightest
to keep us on track
Contacts
Mon-Fri, 7:00 a.m.-10:00 p.m. ET
866.668.5394
Billing Questions
billing.info@cdk.com
Resources

Insights
Training
Media Center
Customer Stories
Support
Login

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CREATING CONNECTIONS THAT MOVE AUTOMOTIVE RETAIL

Trusted by nearly 15,000 dealer locations, CDK Global connects you to
world-class dealership software solutions that work together to help you reach
your potential.


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HOW WE HELP


HOW WE HELP

Front Office
Fixed Operations
Back Office
Infrastructure
Watch Video

Watch Video

Watch Video

Watch Video




THINKING ABOUT YOUR SUCCESS




ARE EVS READY FOR THE SUMMER ROAD TRIP?

The all-American pastime of the summer road trip is alive and well. The
Transportation Department reported travel rose to over...
4 Min Read•May 20•CDK Global



DEALERS AREN'T CONFIDENT IN OEM EV STRATEGIES

CDK recently released the Dealers Face the EV Transition white paper, which
details the pessimism many dealers feel about the...
2 Min Read•May 13•David Thomas



BRING MODERN CONVENIENCE TO THE SHOWROOM FLOOR

In our technology-driven world, we’ve taken modern convenience to a whole-new
level. Consumers expect to order what they need online...
3 Min Read•May 9•Steven Walker



WHAT DEALERS SAY ABOUT THE EV TRANSITION

As the electric vehicle revolution propels forward, dealers across the country
are coming to terms with learning, selling and servicing...
1 Min Read•May 6•CDK Global



THREE DEALERSHIP ACCOUNTING WOES AND FIXES

Nothing can steer your auto dealership off course faster than poor accounting
practices. And it’s not just about the importance...
4 Min Read•May 6•CDK Global



CAR PRICE NEGOTIATIONS EASE IN APRIL

Car buyers still found it overwhelmingly easy to buy a new car in April but
there was a slight drop...
3 Min Read•May 2•David Thomas



THE POWER OF VIDEO: EARN CUSTOMER TRUST AND SERVICE BUSINESS

When you spend your days servicing and repairing vehicles, it’s easy to forget
that most people know very little about...
3 Min Read•Apr 29•CDK Global



EVERYTHING YOU NEED TO KNOW ABOUT THE CDK DEALERSHIP XPERIENCE

Margin compression and changing customer expectations have auto dealers working
hard to find new process efficiencies to boost profits and...
9 Min Read•Apr 19•CDK Global



THE PROS AND CONS OF INVOLVING SALES STAFF IN F&I

We know how the traditional F&I sales process works and why customers sometimes
shut down as a new round of...
4 Min Read•Apr 16•Saundi Crandall



LEVERAGE AI FOR A MORE EFFICIENT FRONT OFFICE

Today, dealers echo one refrain in terms of their top strategy: Deliver a
terrific customer experience. It’s become one of...
3 Min Read•Apr 9•Amber Good
View All Insights




WHAT WE OFFER


DEALERSHIP XPERIENCE PLATFORM

Transform how you sell and service cars and operate your business through our
open, integrated and customer-focused platform.





DIGITAL RETAIL

From online to in store, deliver one seamless, consistent customer experience





CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Put your customers at the heart of your business and drive real growth.





FINANCE & INSURANCE (F&I)

Never miss an opportunity to increase profits and customer satisfaction.





DEALER MANAGEMENT SYSTEM (DMS)

Streamline your dealership with the most powerful system in the industry.





FIXED OPERATIONS

Make repairs more profitable and the customer experience more positive.





NETWORK & COMMUNICATION SERVICES

Make your IT work for you — not the other way around





INTELLIGENCE

Harness the power of data insights and intelligence to fuel your business.





TECHNOLOGY THAT'S ENGINEERED FOR THE WAY YOU WORK

For 50 years, CDK Global has had just one purpose: to let dealers offer their
customers the very best experience and grow their businesses. Our products are
designed to let you focus on just one thing. Your customer.

Learn More About CDK Global


HELP SHAPE WHAT HAPPENS NEXT

As a global leader in the field, we're looking for the best and brightest to
join us as we move automotive retail forward.

Explore Careers





CUSTOMER STORIES

Flow Lexus • Greensboro, NC


HOW FLOW LEXUS IMPROVED THEIR CUSTOMER EXPERIENCE WITH MONOGRAM

READ STORY

75%

of those who went elsewhere for service are willing to return to a dealership
for a better service experience

Traditions Chevrolet • East Bernard, TX


HOW TRADITIONS CHEVROLET SAW A 200% JUMP IN PRODUCTIVITY AND REVENUES

READ STORY

200%

Jump in Productivity and Revenues
View All Customer Stories


MEDIA CENTER


CDK BRINGS DIGITAL TRANSFORMATION TO CANADIAN AUTOMOTIVE RETAIL WITH NEW
CATEGORY OF SOFTWARE: THE CDK DEALERSHIP XPERIENCE

Existing Canadian DMS customers granted new CDK Dealership Xperience Foundations
Suite with free implementation upon renewal

May 2, 2024


CDK HOSTS 2ND ANNUAL CDK TRUCK CONNECT CONFERENCE ON MAY 7-9

CDK Truck Connect event to feature State of the Heavy Truck Industry, new CDK
product innovations and award-winning author as event keynote speaker.

April 25, 2024


CDK BRIDGES LONGSTANDING GAP BETWEEN OEM AND DEALER SHOPPING EXPERIENCES WITH
AUTOMOTIVE COMMERCE COLLAB

Industry-leading technology provider launches initiative to disrupt automotive
retail by creating seamless OEM-branded experiences through deeper software
integrations with dealers

March 26, 2024
View All News
Have Questions?

Please don't hesitate to contact us — we're always happy to hear from you.

Contact Us



Corporate847.397.1700

Support866.668.5394

Sales833.620.2129



Hear What's New Before the Rest of the Industry

Sign Me Up!

Who We Serve
 * Auto Dealerships
 * Original Equipment Manufacturers
 * Independent Software Vendors
 * Heavy Truck

How We Help
 * End Sales Exhaustion for Your Customers
 * Fix the Lack of Trust That's Hurting Profits
 * Target What's Holding Back Business Growth
 * Guard Against Connection and Security Failure

What We Offer
 * Digital Retail
 * Customer Relationship Management
 * Finance & Insurance
 * Dealer Management System
 * Fixed Operations
 * IT Solutions
 * Dealership Xperience Platform
 * Intelligence
 * Fortellis
 * CVR
 * AVRS

Who We Are
 * About Us
 * Join CDK

Resources
 * Insights
 * Training
 * Media Center
 * Customer Stories
 * Support
 * Login
 * Contact Us

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