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Submitted URL: https://pages.columbusglobal.com/e3t/Ctc/DH+113/c37JH04/VWvqBr3QdKGHW6T0JK18NJwN2W9h8NV34ZkcbYN824DBh3pdskV1-WJV7CgNt3W4HBhcb3MHn...
Effective URL: https://www.columbusglobal.com/en-us/solutions/application-management?utm_campaign=US-Marketing-Updates-Newsletter&utm_medium=e...
Submission: On April 13 via manual from IN — Scanned from DE
Effective URL: https://www.columbusglobal.com/en-us/solutions/application-management?utm_campaign=US-Marketing-Updates-Newsletter&utm_medium=e...
Submission: On April 13 via manual from IN — Scanned from DE
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<p>By submitting the form, you agree to us saving and processing your data according to our <a href="https://www.columbusglobal.com/en-us/privacy-policy" target="_blank" rel="noopener">Privacy Policy</a>.</p>
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</form>Text Content
THIS WEBSITE USES COOKIES
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experience and functionality.
By clicking ‘Accept all’, you consent for all these purposes. You can also
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NECESSARY
Strictly necessary cookies help make a website navigable by activating basic
functions such as page navigation and access to secure website areas. Without
these cookies, the website would not be able to work properly.
Service: Cookie Information Purpose: Supports the website's technical functions.
Privacy policy: Cookie Information - Privacy policy(opens in a new tab) Expiry:
a year Name: CookieInformationConfig Vendor: policy.app.cookieinformation.com
Service: Microsoft Purpose: Required for the website to perform properly.
Privacy policy: Microsoft - Privacy policy(opens in a new tab) Expiry: Session
Name: SM Vendor: .c.clarity.ms Service: Cookie Information Purpose: Supports the
website's technical functions. Privacy policy: Cookie Information - Privacy
policy(opens in a new tab) Expiry: a year Name: CookieInformationConsent Vendor:
www.columbusglobal.com Service: Cloudflare Purpose: Pending Privacy policy:
Cloudflare - Privacy policy(opens in a new tab) Expiry: Session Name: __cfruid
Vendor: .www.columbusglobal.com Service: Cookie Information Purpose: Used to
share consent across domains. Privacy policy: Cookie Information - Privacy
policy(opens in a new tab) Expiry: a year Name: CookieInformationConsent_xxx
Vendor: policy.app.cookieinformation.com Service: New Relic Purpose: Collects
information about the website and its contents for reporting and security
purposes. Privacy policy: New Relic - Privacy policy(opens in a new tab) Expiry:
Session Name: JSESSIONID Vendor: .nr-data.net
FUNCTIONAL
Functional cookies make it possible to save information that changes the way the
website appears or acts. For instance your preferred language or region.
Service: Cloudflare Purpose: Supports the website's technical functions. Privacy
policy: Cloudflare - Privacy policy(opens in a new tab) Expiry: 28 minutes Name:
__cf_bm Vendor: .hubspot.com Service: Incapsula, Imperva Purpose: Ensures the
website and application security. Privacy policy: Incapsula, Imperva - Privacy
policy(opens in a new tab) Expiry: Session Name: incap_ses_xxx Vendor:
.globenewswire.com Service: Issuu Purpose: Used to embed third-party news media
content to the website. Privacy policy: Issuu - Privacy policy(opens in a new
tab) Expiry: 6 months Name: iutk Vendor: .issuu.com Service: Issuu Purpose: Used
to embed third-party news media content to the website. Privacy policy: Issuu -
Privacy policy(opens in a new tab) Expiry: a year Name: __qca Vendor: .issuu.com
Service: SoundCloud Purpose: Supports the use of embedded music players on the
website. Privacy policy: SoundCloud - Privacy policy(opens in a new tab) Expiry:
10 years Name: sc_anonymous_id Vendor: .soundcloud.com Service: Google Purpose:
Ensures the website and application security. Privacy policy: Google - Privacy
policy(opens in a new tab) Expiry: 6 months Name: _GRECAPTCHA Vendor:
www.google.com
STATISTICAL
Statistical cookies help the website owner understand how visitors interact with
the website by collecting and reporting information.
Service: Microsoft Clarity Purpose: Collects information about the users and
their activity on the website for analytics and reporting purposes. Privacy
policy: Microsoft Clarity - Privacy policy(opens in a new tab) Expiry: a day
Name: _clsk Vendor: .columbusglobal.com Service: Google Analytics Purpose:
Collects information about the users and their activity on the website for
analytics and reporting purposes. Privacy policy: Google Analytics - Privacy
policy(opens in a new tab) Expiry: a few seconds Name: _gat_UA-xxx-xxx Vendor:
.columbusglobal.com Service: Google Analytics Purpose: Collects information
about the users and their activity on the website for analytics and reporting
purposes. Privacy policy: Google Analytics - Privacy policy(opens in a new tab)
Expiry: 2 years Name: _ga Vendor: .columbusglobal.com Service: Google Analytics
Purpose: Collects information about the users and their activity on the website
for analytics and reporting purposes. Privacy policy: Google Analytics - Privacy
policy(opens in a new tab) Expiry: a day Name: _gid Vendor: .columbusglobal.com
Service: Google Analytics Purpose: Collects information about the users and
their activity on the website for analytics and reporting purposes. Privacy
policy: Google Analytics - Privacy policy(opens in a new tab) Expiry: a few
seconds Name: _gat Vendor: .columbusglobal.com Service: Microsoft Clarity
Purpose: Collects information about the users and their activity on the website
for analytics and reporting purposes. Privacy policy: Microsoft Clarity -
Privacy policy(opens in a new tab) Expiry: 10 minutes Name: ANONCHK Vendor:
.c.clarity.ms Service: LinkedIn Purpose: Collects information about the users
and their activity on the website for analytics and reporting purposes. Privacy
policy: LinkedIn - Privacy policy(opens in a new tab) Expiry: a day Name: ln_or
Vendor: www.columbusglobal.com Service: Google Analytics Purpose: Privacy
policy: Google Analytics - Privacy policy(opens in a new tab) Expiry: 2 years
Name: _ga_xxx Vendor: .columbusglobal.com Service: Microsoft Clarity Purpose:
Collects information about the users and their activity on the website for
analytics and reporting purposes. Privacy policy: Microsoft Clarity - Privacy
policy(opens in a new tab) Expiry: a year Name: CLID Vendor: www.clarity.ms
Service: SiteGainer Purpose: Collects information about the users and their
activity on the website for analytics and reporting purposes. Privacy policy:
SiteGainer - Privacy policy(opens in a new tab) Expiry: 3 months Name:
sg_cookies Vendor: .columbusglobal.com Service: Microsoft Clarity Purpose:
Collects information about the users and their activity on the website for
analytics and reporting purposes. Privacy policy: Microsoft Clarity - Privacy
policy(opens in a new tab) Expiry: a year Name: _clck Vendor:
.columbusglobal.com Service: Quantcast Purpose: Collects information about the
users and their activity on the website for analytics and reporting purposes.
Privacy policy: Quantcast - Privacy policy(opens in a new tab) Expiry: a year
Name: mc Vendor: .quantserve.com Service: Quantcast Purpose: Collects
information about the users and their activity on the website for analytics and
reporting purposes. Privacy policy: Quantcast - Privacy policy(opens in a new
tab) Expiry: a year Name: cref Vendor: .quantserve.com Service: Hotjar Purpose:
Collects information about the users and their activity on the website through
embedded elements with the purpose of analytics and reporting. Privacy policy:
Hotjar - Privacy policy(opens in a new tab) Expiry: 29 minutes Name:
_hjAbsoluteSessionInProgress Vendor: .columbusglobal.com Service: Spotify
Purpose: Used to analyze the usage of embedded music players on the website.
Privacy policy: Spotify - Privacy policy(opens in a new tab) Expiry: a day Name:
sp_landing Vendor: .spotify.com Service: Spotify Purpose: Used to analyze the
usage of embedded music players on the website. Privacy policy: Spotify -
Privacy policy(opens in a new tab) Expiry: a year Name: sp_t Vendor:
.spotify.com
MARKETING
Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and interesting to the individual user and thus
more valuable for publishers and third-party advertisers.
Service: Microsoft, Bing Purpose: Identifies unique web browsers visiting
Microsoft sites. These cookies are used for advertising, site analytics, and
other operational purposes. Privacy policy: Microsoft, Bing - Privacy
policy(opens in a new tab) Expiry: a year Name: SRM_B Vendor: .c.bing.com
Service: LinkedIn Purpose: Supports online marketing by collecting information
about the users to promote products through partners and other platforms.
Privacy policy: LinkedIn - Privacy policy(opens in a new tab) Expiry: a year
Name: bcookie Vendor: .linkedin.com Service: LinkedIn Purpose: Supports online
marketing by collecting information about the users to promote products through
partners and other platforms. Privacy policy: LinkedIn - Privacy policy(opens in
a new tab) Expiry: a year Name: bscookie Vendor: .www.linkedin.com Service:
LinkedIn Purpose: Supports online marketing by collecting information about the
users to promote products through partners and other platforms. Privacy policy:
LinkedIn - Privacy policy(opens in a new tab) Expiry: 6 months Name: li_gc
Vendor: .linkedin.com Service: HubSpot Purpose: Collects information about the
users and their activity on the website. The information is used to track and
analyze user behaviour and to deliver targeted advertising. Privacy policy:
HubSpot - Privacy policy(opens in a new tab) Expiry: 6 months Name: hubspotutk
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by collecting information about the users to promote products through partners
and other platforms. Privacy policy: LinkedIn - Privacy policy(opens in a new
tab) Expiry: a month Name: UserMatchHistory Vendor: .linkedin.com Service:
Google Marketing Platform Purpose: Used for online marketing by collecting
information about the users and their activity on the website. The information
is used to target advertising to the user across different channels and devices.
Privacy policy: Google Marketing Platform - Privacy policy(opens in a new tab)
Expiry: a year Name: IDE Vendor: .doubleclick.net Service: HubSpot Purpose:
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information is used to track and analyze user behaviour and to deliver targeted
advertising. Privacy policy: HubSpot - Privacy policy(opens in a new tab)
Expiry: Session Name: __hssrc Vendor: .columbusglobal.com Service: Microsoft,
Bing Purpose: Identifies unique web browsers visiting Microsoft sites. These
cookies are used for advertising, site analytics, and other operational
purposes. Privacy policy: Microsoft, Bing - Privacy policy(opens in a new tab)
Expiry: a year Name: MUID Vendor: .bing.com Service: LinkedIn Purpose: Supports
online marketing by collecting information about the users to promote products
through partners and other platforms. Privacy policy: LinkedIn - Privacy
policy(opens in a new tab) Expiry: a day Name: lidc Vendor: .linkedin.com
Service: HubSpot Purpose: Collects information about the users and their
activity on the website. The information is used to track and analyze user
behaviour and to deliver targeted advertising. Privacy policy: HubSpot - Privacy
policy(opens in a new tab) Expiry: 6 months Name: __hstc Vendor:
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third-party platform on the website to deliver targeted advertising. Privacy
policy: Google - Privacy policy(opens in a new tab) Expiry: 3 months Name:
_gcl_au Vendor: .columbusglobal.com Service: LinkedIn Purpose: Collects
information about the users and their activity on the website. The Information
is used to track and analyze user behavior, to meet the individual user needs
and to deliver targeted advertising. Privacy policy: LinkedIn - Privacy
policy(opens in a new tab) Expiry: a month Name: AnalyticsSyncHistory Vendor:
.linkedin.com Service: Facebook Purpose: Identifies browsers for the purposes of
providing advertising and site analytics services. Privacy policy: Facebook -
Privacy policy(opens in a new tab) Expiry: 3 months Name: _fbp Vendor:
.columbusglobal.com Service: HubSpot Purpose: Collects information about the
users and their activity on the website. The information is used to track and
analyze user behaviour and to deliver targeted advertising. Privacy policy:
HubSpot - Privacy policy(opens in a new tab) Expiry: 30 minutes Name: __hssc
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In a constantly evolving technology landscape, how can you guarantee increased
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Monitoring, maintaining and managing your entire application portfolio through
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Be it your in-house team’s tasks backlog, security concerns, interruptions/
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BENEFITS OF PARTNERING WITH AN APPLICATION MANAGEMENT SERVICES (AMS) PROVIDER
Every company is a technology company with an ever-increasing reliance on
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aspect of application management, organizations have another option – to partner
with an AMS expert.
Maximizing revenues from existing investments is a preferred business strategy
for companies. Partnering with an AMS expert adds greater value to these
investments through the AMS provider’s ability to:
* Be the single source of contact for issues and service requests
* Drive application uptime through proactive monitoring and reporting
* Provide 24/7 global support with guaranteed SLAs
* Have a dedicated team of industry, technical and functional consultants
providing augmented staff support and ongoing post 'go live' support
* Have flexible plans right-sized for the customer organization
* Provide multiple coverage options to choose from – Standardized building
blocks that can be combined and customized depending on business needs
BENEFITS OF COLUMBUS AMS PARTNERSHIP
Continuous innovation:
* Access to the latest technologies & correct operations resources
* Frees up resources to focus on innovation
Access to talent:
* Provides 24/7 support
* Ensures availability of full AMS skill range
Agility & Flexibility:
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Infor M3 applications
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Reduced cost:
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Productivity & Efficiency:
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Business-Technology alignment:
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* Maximizes ROI
WHY IS COLUMBUS THE CORRECT AMS PARTNER FOR YOU?
Columbus has been delivering expert application management services for the last
30 years and has 500+ ColumbusCare clients in more than 45 countries today. Our
well-established processes, dedicated team of Microsoft or Infor M3 application
support consultants, and multi-industry acumen guarantee a high value on your
business application investments.
As your ‘AMS Partner of Choice,’ Columbus brings in:
* A dedicated team of 300 members backed by a global enterprise ITSM service
portal
* Complete application lifecycle support – from build to operate, and the
transition in between
* Well-defined and mature processes, dedicated upskilled support teams,
distributed knowledge base to eliminate single system/ person dependencies,
and technical agility to adapt to evolving business needs
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operational environment, including services related to change control,
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Microsoft business applications
* Comprehensive advisory services
* Cost benefits with flexible pricing models
* Expertise based on 9,000+ successful implementations
CORE ELEMENTS OF COLUMBUS APPLICATION MANAGEMENT SERVICES
Implementing any critical business application is a considerable investment. To
maximize ROI, our customers always need to efficiently manage and keep their
business application ecosystem available.
Columbus Application Management Services (AMS) is a value delivery system
covering reactive support services, proactive managed services, and as-needed
consultancy services. We ensure smoother operations, management and maintenance
of customers’ core Microsoft applications across their technology landscape.
We help customers realize a higher value on their business application
investments with well-established processes and an upskilled team to prevent
disruption in ongoing operations.
All Columbus services have a modular and configurable framework. This means our
customers can choose one or more services depending on their business needs, yet
benefit from our service desk and overall governance model.
Columbus AMS is a part of the ColumbusCare brand, which encompasses both Cloud &
Infrastructure Management and Application Management Services.
SERVICE DESK
Acts as a 24/7, single point of contact for all application-related incidents,
service requests, prioritizes resolutions based on ITIL 4 processes, and sends
timely incident status reports to users.
SERVICE DELIVERY MANAGEMENT & GOVERNANCE
Provides a designated Service Delivery Manager as the
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operational services, quality and performance of new services, and
recommendations to maximize business value.
SOLUTION OPERATIONS
Safeguards availability of your critical solution environment; monitors health
and reliability of application operations, and ensures continuous monitoring of
databases, patches, hotfixes, and security updates for guaranteed uptime.
SOLUTION SUPPORT
Addresses incident management and root cause analysis needs through a dedicated
service desk. Ensures all Microsoft applications have high availability, and are
running at optimal efficiency. Provides access to issues-resolution guidance.
SOLUTION OPTIMIZATION
Enables adaptation of new solutions and enhancements for business growth;
stabilizes the production environment through well-structured release planning,
deployment, and change control processes to ensure continuity.
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A STEP-BY-STEP ADVISORY ON APPLICATION MANAGEMENT
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INCREASE PRODUCTIVITY AND REDUCE COST WITH EFFECTIVE APPLICATION MANAGEMENT
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