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Danielwellingtoncanada
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Home| Shipping


SHIPPING




All orders are normally processed and shipped from our website within 7 business
days after the payment is received, as our moccasins are made by order,
specially for each customer. In periods of a high volume of sales, production
might take a few days longer. If orders are cancelled after 2 business days of
placing the order, when items are already in production and before being
shipped, we might keep the shipping costs to compensate for the item that we'll
keep in stock.




The deliveries are made by our preferred partners such as DHL Express (for
European and Worldwide shipments) and Correos Express or DPD for shipments
within Portugal and Spain. As soon as your order leaves our warehouse, you will
receive a shipping confirmation email with the carrier website including the
order tracking number to follow the progress of your delivery.




Deliveries are carried out Monday to Friday during business hours. You can check
the expected delivery date and any updates about the status of the delivery,
through the tracking number. If the carrier is not able to deliver at the first
attempt, you will be contacted by the transporter service or our Customer team
to agree with a new date and time for delivery. In the case of DPD transport
service, when the first delivery attempt fails the order will be delivered at a
drop point nearby your shipping address. Orders not delivered and not accepted
by the customer will return to our warehouse and the customer will be
responsible for all transport costs of shipping and return, as well as any
custom duties, in case the shipping address is outside the European Union.







What are the shipping costs?




European Union - [Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain (except the Balearic and Canary Islands), Sweden,
Vatican City] - Free




United Kingdom - Free on orders above 250€/ 25€ on order below this amount




United States - Free on orders above 250$/ 25$ on order below this amount




International Group 1 - Free on orders above 350€/ 29€ on order below this
amount. Countries: Russia, Albania, Andorra, Bosnia & Herzegovina, Gibraltar,
Greenland, Iceland, Jersey, Kosovo, Liechtenstein, Montenegro, North Macedonia,
Norway, San Marino, Serbia, Canada, Armenia, Belarus, Bouvet Island, Faroe
Islands, Georgia, Guadeloupe, Guernsey, Isle of Man, Mayotte, Moldova, Réunion,
Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine, Spain - The Balearic and
Canary Islands.




International Group 2 - 49€ for all countries not mentioned above.




Custom Duties (Non-European Orders): If the delivery country is outside the
European Union, customs duties may be required and should be paid by the
customer upon delivery. We have no control over the charges, and can not tell
what the cost will be, as customs policies and import duties may vary from
country to country.




Please note that customers take full liability for all postal charges, return
shipments costs, customs charges and handling fees even if they refuse to accept
a parcel due to import duties or taxes.



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