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 * Warszawa, Poland 0048734471445


E-COM.HOUSE

 * Summary
 * Focus
 * Portfolio
 * Reviews


WE DO E-COMMERCE. AND WE KNOW-HOW.

4.8 3  reviews

We create and develop stores and eCommerce platforms.
PWA / Magento 2 / integrations / B2B / B2C / composable commerce


$50,000+

$50 - $99 / hr

10 - 49

Founded 2017
Warszawa, Poland


HEADQUARTERS

 * Jasna 1 / 414
   Warszawa, 00-013
   Poland
   0048734471445




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ITDELIGHT

5.0


$50 - $99 / hr

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Kyiv, Ukraine
E-Commerce Development
View Profile



FOCUS

Service lines
65%
15%
10%
10%
E-Commerce Development
UX/UI Design
Custom Software Development
65% E-Commerce Development
15% UX/UI Design
10% Custom Software Development
10% Mobile App Development
show all +
Client focus
60%
30%
10%
Midmarket ($10M - $1B)
Small Business (<$10M)
Enterprise (>$1B)
60% Midmarket ($10M - $1B)
30% Small Business (<$10M)
10% Enterprise (>$1B)
Industry focus
40%
30%
20%
10%
eCommerce
Retail
Manufacturing
40% eCommerce
30% Retail
20% Manufacturing
10% Other industries
E-commerce Systems
60%
40%
60% Magento
40% Other ecommerce systems
Frameworks and CMS
30%
30%
15%
15%
10%
30% Django
30% VueJS
15% NodeJS
15% React Native
10% AngularJS
Mobile Focus
80%
20%
80% eCommerce
20% Publishing & digital content
Programming & Scripting
30%
30%
30%
10%
30% JavaScript
30% PHP
30% Python
10% Other programming & scripting languages
User Experience Focus
80%
10%
10%
80% UX Strategy
10% Usability Testing
10% User Research



PORTFOLIO

Key clients: 

LG Electronics, Ringier Axel Springer, CANAL+ Platform, Vogue, Bayer

BAYER



RESULTS

 * specialized B2B online store based on Magento 2 platform
 * UX/UI design supporting the needs of specific target group
 * extensive product content, filters and a user-friendly comparison engine

TECH STACK

 * MAGENTO 2
 * PHP

SCOPE

 * IT CONSULTING
 * UX/UI DESIGN
 * DEVELOPMENT
 * MAINTENANCE

VOGUE POLSKA



SCOPE

#McommerceConsulting #DigitalConsulting #BusinessConsulting #ITconsulting
#UXstrategy #WebAnalytics

CHALLENGE

Vogue Polska was looking for a partner to help with developing its business,
especially the digital part.

SOLUTION

In the last 18 months e-com.house has been providing Vogue Polska with business,
digital, IT and m-commerce consulting on a number of key projects, including the
mobile app.

RESULTS

E-com.house has helped in creating and executing a digital strategy that has
brought the digital part of client's business a considerable growth.

LITERIA.PL



SCOPE

#Magento1 #Development #DevOps #PHP #Openstack #Maintenance #UX

CHALLENGE

Ringier Axel Springer Polska – one of the biggest publishing houses in Poland –
was looking for a new software house to take over the technological
responsibility for their internet bookshop Literia.pl.

SOLUTION

E-com.house migrated the platform to a new environment, added core features and
improved SEO. Current focus of the cooperation is on adding more digital
products (using agile methodology) and fixing any bugs that arise.

RESULTS

E-com.house has successfully taken over continuous development and maintenance
of Magento, and upgraded security of the platform. By adding new features to the
site, e-com.house helped to increase 2019 business revenue by 18%!

VOGUE POLSKA



SCOPE

#BusinessStrategy #UXstrategy #UXconsulting #Analytics #ITarchitecture

CHALLENGE

Vogue Polska was looking for a partner to help with designing, developing and
implementing its own mobile application.

SOLUTION

E-com.house helped to prepare business and UX strategy, assisted with defining
the features of the application and choosing the contractors; we also
coordinated the entire production process until the launch date. E-com.house has
also redesigned the IT architecture so Vogue Polska can now manage the contents
of both their mobile app and their website from the same CMS.

RESULTS

The main goals – combining end-user needs with requirements of both editorial
team and advertising department – were met. The application is equipped with
trend-based features, e.g. night mode and intuitive gestures. It has been
acclaimed since launching – it has been granted a 4,8 score at App Store and is
the winner of Mobile Trends Awards 2019.

KUBOTASTORE.PL



SCOPE

#Development #DevOps #Magento2 #VueStorefront #PHP #PWA

CHALLENGE

Kubota Store was looking for a partner to reactivate an iconic Polish shoe brand
after 20+ years of dormancy. So, e-com.house team has been supporting Kubota
from the very beginning of their eCommerce journey.

SOLUTION

E-com.house suggested holistic approach and both teams set up close cooperation
in many areas, i.e. UX design, web analytics, technology, paid social campaigns,
influencers or digital marketing strategy. The technological part included
ensuring the following: mobile-first approach, short page loading times -
improving Page Rank, one code for all operating systems, speed and ease of
online store pages updates, and a separated frontend and backend for a better
security. E-com.house has taken over agile development of Magento 2 + Vue
Storefront, and is providing the maintenance of Kubota Store platform.

RESULTS

The PWA implementation impacted positively on conversion rates level, SEO
results and average loading times on mobile and desktop. We’ve been working
together since May 2018.

HARVARD BUSINESS REVIEW POLAND BY ICAN INSTITUTE



SCOPE

#UXstrategy #UXdesign #UXworkshops

CHALLENGE

ICAN Institute was looking for a partner to design a new version of Harvard
Business Review Poland website (www.hbrp.pl).

SOLUTION

E-com.house has provided them with data-driven redesign including desk research,
quantity & quality data analysis, UX workshops with HBRP & ICAN 20-member team
and UX design (low-fidelity & high-fidelity wireframes).

RESULTS

The main goals were to effectively combine specific publisher's needs (e.g.
improvement of user engagement) with business KPIs (e.g. increasing newsletter
sign-up conversion rate and magazine subscription rate). Both goals were met
soon after the go-live date.

AIOCARE



SCOPE

#UXstrategy #UXdesign

CHALLENGE

AIOCare, a Polish medical start-up, was looking for an expert to design a brand
new version of their website with an online store.

SOLUTION

E-com.house provided the UX design for the new website and the online store.

RESULTS

The 3 main goals - informing the patients and doctors while selling online and
educating about the innovative product - have been successfully combined.

MUDITA



RESULTS

 * advanced handling of pre-orders (shared shopping cart)
 * integration with Single Sign-On system
 * rich content for product pages

TECH STACK

 * MAGENTO 2
 * PHP

SCOPE

 * UX/UI DESIGN
 * DEVELOPMENT
 * MAINTENANCE
 * DEVOPS
 * IT ARCHITECTURE

 

YES2MOVE



SCOPE

 * UX/UI DESIGN
 * IT CONSULTING
 * E-COMMERCE CONSULTING
 * MAINTENANCE
 * DEVOPS
 * DEVELOPMENT

TECH STACK

 * MAGENTO 2
 * PHP

 

Daniel Biegaj / E-commerce & Marketing Director at Benefit Systems

"The e-com.house Team helped us with a comprehensive implementation of the
eCommerce business model. Despite the difficult conditions related to the
coronavirus pandemic, as well as the number of parties involved and the
complexity of the project, within a few months we managed to add a strong online
presence to our current business. E-com.house was a real support for us in the
entire process and in various areas – from technology, through UX, to growth
marketing."

 

MADE IN G



RESULTS

 * Magento-2-based eCommerce platform for exclusive Italian fashion brands
 * layout with well-exposed products, tailored to the fashion industry needs
 * design that supports SEO, including extensive product content and a blog
   section

TECH STACK

 * MAGENTO 2
 * PHP

SCOPE

 * IT CONSULTING
 * UX/UI DESIGN
 * DEVELOPMENT
 * MAINTENANCE

DESA HOME



RESULTS

 * Magento 2- based online store with dedicated layout and advanced
   functionalities
 * implementation from A to Z - from specification, through design, to further
   development and maintenance
 * creation of an automatic integrator managing products, categories and
   attributes in Magento platform

SCOPE

 * PRODUCT DESIGN
 * UX/UI DESIGN
 * DEVELOPMENT
 * MAINTENANCE

TECH STACK

 * MAGENTO 2
 * PHP
 * PYTHON

DAFI.PL/SEEYOO.PL



RESULTS

 * multi-service IT architecture with Magento 2 platform at its core
 * Magento 2 multistore with the possibility of storefront replication
 * custom functionality for product sets

SCOPE

 * UX/UI DESIGN
 * DEVELOPMENT
 * MAINTENANCE
 * DEVOPS
 * IT ARCHITECTURE

TECHSTACK

 * MAGENTO 2
 * PHP

LIVEOUTSIDE



SCOPE

#Magento2 #Migration #Development #EcommerceConsulting

CHALLENGE

Faced with the end-of-life of the technology used on one hand, and rising costs
of development and maintenance on the other, Jagram SA urgently needed to merge
6 separate online stores (e.g. LiveOutside.co.uk) built on Magento 1 into one
multistore based on Magento 2.

SOLUTION

E-com.house has merged 6 independent Magento 1 based online stores into one
Magento 2 instance, while refreshing the UX/UI with the mobile device users in
mind. We have also rebuilt the product base, making it easy to implement new
language versions of the store.

RESULTS

E-com.house has helped Jagram SA to improve the overall efficiency and security
of ther online stores. Merging 6 separate platforms into 1 multistore has also
dramatically lowered their costs. And the conversion rate has increased by 47%!

BILETOMAT.PL



RESULTS

 * Increase in service performance in handling key scenarios by 709%
 * QA automation and creation of safe deployment procedures
 * Advanced functionalities, e.g. user queuing
 * IT infrastructure enabling further development towards microservices

SCOPE

 * IT DEVELOPMENT
 * IT ARCHITECTURE
 * DEVOPS
 * MAINTENANCE
 * IT CONSULTING

TECH STACK

 * PYTHON
 * DJANGO

PARTNERELEKTRONIK.PL



Piotr Jóźwik / E-commerce Department Manager at PCE

"Having cooperated with a number of companies, we were looking for a business
partner and not an inflexible contractor. E-com.house has proved to be such a
partner. They helped us create an online store that meets all our requirements.
Their enormous knowledge, professionalism and a very high level of culture made
our cooperation a very interesting experience. The product they delivered has
been equipped with many features that exceed our expectations."

SCOPE

 * UX/UI DESIGN
 * IT CONSULTING
 * DEVELOPMENT
 * PIM
 * MAINTENANCE

TECH STACK

 * MAGENTO 2
 * PHP
 * PYTHON

BOOKLAND.COM.PL



RESULTS

 * platform update from Magento 2.2.2 to version 2.4.2
 * redesign of the checkout and preparation of the eStore to efficiently accept
   hundreds of parallel sessions
 * first steps towards PWA by building independent landing pages
 * original integrations with SALESmanago platform

SCOPE

 * UX/UI DESIGN
 * DEVELOPMENT
 * IT CONSULTING
 * IT ARCHITECTURE

TECH STACK

 * MAGENTO 2
 * PHP
 * NUXT.JS

RISK MADE IN WARSAW



SCOPE

#ITconsulting #ITprojectManagement #UXconsulting

CHALLENGE

RISK made in Warsaw was planning to implement a new version of their online
store, that would be more efficient and cost-effective in their current state of
business. The company needed assistance from an experienced agency to avoid any
mistakes.

SOLUTION

Adopting the agile methodology and with the help of a project management tool,
e-com.house offered a holistic approach that included: preparing full
specification for the online store modules, analytics, SEO and server
infrastructure, a better integration of internal systems with eCommerce,
preparing full documentation for the new solution as well as the test scenarios,
UX consulting, overseeing the SEO migration process, and preparing crisis
management procedures.

RESULTS

E-com.house has effectively coordinated the entire production process – the
website has been designed as intended and launched as planned.

ETRADEX.PL



RESULTS

 * A quick implementation of the Magento 2-based B2B platform,
 * Batch purchasing, placing orders only for authorized customers or ERP
   integration,
 * Loyalty system, including automatic discount calculation and dedicated
   payment methods for selected customers.

SCOPE

 * DEVELOPMENT
 * MAINTENANCE

TECH STACK

 * E-COM.SHOP MAGENTO 2
 * PHP

MIT SLOAN BY ICAN INSTITUTE



SCOPE

#UXstrategy #UXdesign #UXworkshops #UIdesign

CHALLENGE

ICAN Institute was searching for an expert to design a new version of
Massachusetts Institute of Technology Sloan Management Review Polska website
(www.mitsmr.pl).

SOLUTION

Adopting an iterative approach and working at lightning speed e-com.house
designed the new website from scratch and also helped in building client's
advertising schedule as well as information architecture and hierarchy.

RESULTS

The main goals - combining end-user needs with requirements of both editorial
team and advertising department - were met.

ICAN BUSINESS ESTORE



RESULTS

 * unification of the UX/UI of ICAN services with the effective implementation
   of Magento 2,
 * features enriching online sales, including digital products,
 * analytical support during migration from Magento 1 to Magento 2.

SCOPE

 * UX/UI DESIGN
 * DEVELOPMENT
 * IT CONSULTING

TECH STACK

 * MAGENTO 2
 * PHP

ICAN INSTITUTE + ICAN MANAGEMENT REVIEW WEBSITE



SCOPE

#UXstrategy #UXdesign #UXworkshops #UIdesign

CHALLENGE

ICAN Institute needed to find an agency to design a new website in its
portfolio: ICAN Management Review + ICAN Institute (www.ican.pl).

SOLUTION

E-com.house has provided data-driven design including desk research, quantity &
quality data analysis and mobile-first UX design with elements that are
consistent with ICAN's other websites.

RESULTS

The main goals, i.e. building user engagement with the new website and
converting its users into paying customers, were achieved soon after the website
went live.

COVERLOVER



SCOPE

#EcommerceAudit #EcommerceWorkshops #UXdesign #UXconsulting #UIconsulting
#GrowthMarketing

CHALLENGE

CoverLover, an online store with customized notebooks, needed to improve its
online sales and was looking for an agency that would run a complete eCommerce
audit.

SOLUTION

E-com.house ran a detailed eCommerce audit focused on UX, analytics, performance
marketing, technology, marketing, content and communication. It resulted in a
detailed list of suggestions that were then discussed during 2-day workshops.
The biggest optimizations included: changing the target group and the look and
feel of the online store, as well as redesigning communication with prospects
and customers.

RESULTS

E-com.house has helped to noticeably improve client's online sales. Currently,
we’re continuing with tweaks and improvements.

show all +



REVIEWS

4.8 3 reviews
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Project Cost Confidential (1) $50,000 to $199,999 (2)
Project Cost


Service Provided UI/UX Design (1) Web Development (1) E-commerce Development (1)
Service Provided


Review type Online Review (3)
Review type


Apply Clear all

UI/UX Design
Jun 2, 2020

THE PROJECT


UX/UI REDESIGN OF MAJOR WEBSITES FOR TRAINING COMPANY

"The team at e-com.house has an impressive knowledge of all things digital and
ecommerce."

UI/UX Design
Confidential
Jan. - Mar. 2020
see more
5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Project
Confidential
Jan 2020 - Mar 2020

Project summary:

e-com.house worked on UX/UI data-driven redesign of three key websites for a
training company. They conducted research and data analysis, UX workshops, ad
rebuilding, and new architecture design.

The Reviewer
51-200 Employees
Warsaw, Poland

Sebastian Wszeborowski
System Architect, ICAN Institute
Not Verified

THE REVIEW

"The team at e-com.house has an impressive knowledge of all things digital and
ecommerce."

JUN 2, 2020

5.0
Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0
The Review

Feedback summary:

e-com.house met the client's goals soon after the go-live date. Adopting an
iterative approach, they communicated at lightning speed. The team kept a
friendly environment despite being under pressure.



THE REVIEWER

System Architect, ICAN Institute
Sebastian Wszeborowski

Education

51-200 Employees

Warsaw, Poland
Online Review The client submitted this review online.
Not Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

ICAN Institute is a widely renowned training company, experienced in providing
training for managers and CEOs of multinational enterprises. ICAN Institute
issues three magazines in both printed and online version: Harvard Business
Review Polska, Massachusetts Institute of Technology Sloan Management Review
Polska and ICAN Management Review. My name is Sebastian Wszeborowski, I'm the
System Architect at ICAN Institute.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire e-com.house?

UX/UI data-driven redesign for ICAN institute (three key websites: Harvard
Business Review Polska, MIT Sloan Management Review Polska and ICAN Management
Review / ICAN Institute.)

What were your goals for this project?

- A complete UX/UI redesign of three major websites - Adopting data-driven
design that answers both readers and subscribers needs - Combining end-user
needs with requirements of both editorial team and advertising department -
Ensuring implementation at lightning speed

SOLUTION

How did you select this vendor?

We heard some positive opinions about e-com.house, so we decided to give them a
try. Once they completed their work on redesigning Harvard Business Review
Polska website, we decided to entrust them with the other two websites as well.

Describe the project in detail.

- Desk research and quantity & quality data analysis using Google Analytics and
Hotjar (heatmaps and session recordings) - UX workshops with our 20-member team
- Mobile-first UX design (low-fidelity & high-fidelity wireframes) with elements
consistent across the three websites - Rebuilding the advertising placements -
Designing a new information architecture and hierarchy

What was the team composition?

Design Lead, 2 UX Designers, UI Designer, Web Analyst, Project Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or
success?

The main goals of the project were to effectively combine specific publisher's
needs (e.g. improvement of user engagement) with business KPIs (e.g. increasing
newsletter sign-up conversion rate and magazine subscription rate). Both goals
were met soon after the go-live date.

How effective was the workflow between your team and theirs?

E-com.house adopted an iterative approach and we were communicating at lightning
speed. Even under such pressure the projects were executed in a friendly
atmosphere which both parties greatly appreciated.

What did you find most impressive about this company?

The team at e-com.house has an impressive knowledge of all things digital and
ecommerce, and they are willing to share it with their clients. There was a good
chemistry between us and we greatly enjoyed working together.

Are there any areas for improvement?

Not really, everything was great :)

5.0
Overall Score
 * 5.0 Scheduling
   
   ON TIME / DEADLINES

 * 5.0 Cost
   
   VALUE / WITHIN ESTIMATES

 * 5.0 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


Web Development
May 29, 2020

THE PROJECT


E-COMMERCE INTEGRATION & CONSULTING FOR APPAREL BRAND

"Apart from being 100 percent professional and reliable, they are also really
nice people."

Web Development
$50,000 to $199,999
May 2019 - Ongoing
see more
5.0
Quality:
5.0
Schedule:
5.0
Cost:
4.5
Willing to refer:
5.0
The Project
$50,000 to $199,999
May 2019 - Ongoing

Project summary:

e-com.house is providing e-commerce consulting, growth marketing, and eStore
development and maintenance. They integrated the store with many tools, some
including Google Analytics and Facebook Pixel.

The Reviewer
11-50 Employees
Poland

Alina Sztoch
Head of Marketing, Kubota Wear
Verified

THE REVIEW

"Apart from being 100 percent professional and reliable, they are also really
nice people."

MAY 29, 2020

5.0
Quality:
5.0
Schedule:
5.0
Cost:
4.5
Willing to refer:
5.0
The Review

Feedback summary:

e-com.house's work so far has helped to increase sales. The team has good
project management skills and uses Agile methodology for implementation. They
have clear and direct communication and a high level of expertise.



THE REVIEWER

Head of Marketing, Kubota Wear
Alina Sztoch

Consumer Products

11-50 Employees

Poland
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Kubota brand, famous back in the 1990s, has been reactivated in 2018 by a new
generation of Polish entrepreneurs. It offers a range of casual shoes, including
the legendary Kubota slide sandals/flip-flops, as well as other footwear
products. It operates in the D2C model, offering our products directly to
customers via an online store. My name is Alina Sztoch, I’m the Co-Founder of
Kubota Store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire e-com.house?

eCommerce consulting, growth marketing and eStore development/maintenance for
Kubota

What were your goals for this project?

- Developing a fast and reliable online store from scratch - Creating an
engaging UX for the store - Advising on building an online presence and
attracting customers - Helping in achieving high conversion rates, increased ROI
and CLV, and higher AOV - Maintenance and further development of our platform

SOLUTION

How did you select this vendor?

We heard some great opinions about e-com.house from their previous clients, so
we decided to give them a try. Once we started our initial workshops, we knew
that there was chemistry between us, so we’ve worked together ever since.

Describe the project and the services they provided in detail.

Integration of the store with tools for analysis, planning, sales and data flow
control (Google Analytics, Google Tag Manager, Google Merchant, Google Shopping,
Google Search Console, Facebook Pixel, affiliate marketing tool, Hotjar, XML
generation, API integrations).

What was the team composition?

Two eCommerce Strategists, Growth Hackers, IT Project Manager, PWA / Vue.js
Developer, Magento Developer, and one Dev-ops

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has
had on your business?

e-com.house has co-created and is still developing for us a mobile-friendly
platform with great UX that helped us to go from 0 to 3,000 orders per month!
Our two teams have become one and we enjoy a good work relationship and a clear,
direct communication.

How was project management arranged and how effective was it?

The project was implemented using the Agile methodology. Since the project
required our two teams to work closely, during that time they have become one
team. We enjoy a good work relationship and a clear, direct communication.

What did you find most impressive about this company?

Apart from being 100 percent professional and reliable, they are also really
nice people :) Their expertise allows us to make decisions quicker while helping
us to avoid mistakes that are easy to make when you're getting started with your
own ecommerce business.

Are there any areas for improvement?

None ;)

5.0
Overall Score
 * 5.0 Scheduling
   
   ON TIME / DEADLINES

 * 4.5 Cost
   
   VALUE / WITHIN ESTIMATES

 * 5.0 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER


E-commerce Development
Jan 24, 2020

THE PROJECT


E-COMMERCE DEVELOPMENT & SEO FOR ONLINE BOOKSTORE

"The team has a great atmosphere. I also like their high level of technological
knowledge and constructive attitude."

E-commerce Development
$50,000 to $199,999
Nov. 2018 - Ongoing
see more
4.5
Quality:
4.5
Schedule:
4.5
Cost:
4.5
Willing to refer:
5.0
The Project
$50,000 to $199,999
Nov 2018 - Ongoing

Project summary:

e-com.house is responsible for the development, administration, and maintenance
of an online bookshop. They've migrated the platform to a new environment, added
core functionalities, and improved the SEO.

The Reviewer
1,001-5,000 Employees
Warsaw, Poland

Piotr Kubiszewski
Product Owner, Ringier Axel Springer Polska
Verified

THE REVIEW

"The team has a great atmosphere. I also like their high level of technological
knowledge and constructive attitude."

JAN 24, 2020

4.5
Quality:
4.5
Schedule:
4.5
Cost:
4.5
Willing to refer:
5.0
The Review

Feedback summary:

With the new site functionalities, e-com.house has helped increase business
revenue by 18% in 2019. They're now focusing on adding more digital products and
correcting any bugs that arise. While they could be more diligent about formal
reports, the team is focused on prioritizing important tasks.



THE REVIEWER

Product Owner, Ringier Axel Springer Polska
Piotr Kubiszewski

Media

1,001-5,000 Employees

Warsaw, Poland
Online Review The client submitted this review online.
Verified

THE REVIEW

 * Background
 * Challenge
 * Solution
 * Results
 * Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Ringier Axel Springer Polska is one of the biggest publishing houses in Poland
(onet.pl portal, Forbes, Newsweek, Business Insider, moto magazines, computer
magazines, sport daily, Fakt - biggest daily newspaper in Poland etc.).

I am the product owner of Literia.pl - internet bookshop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire e-com.house?

Development, administration and maintenance of literia.pl.

What were your goals for this project?

 * Taking care of the whole web site from previous developer - done
 * Migration of the platform to the new environment - done
 * Development of some new important functionalities - e.g. OneStepCheckout,
   integration with external module giving many delivery options, rebuilding of
   the home page etc. - done
 * Digital products, SEO improvement - ongoing
 * Error corrections (maintenance) - ongoing

SOLUTION

How did you select this vendor?

We were looking for new software house which will be able to take over the
technological responsibility for our internet bookshop, Performance Academy has
convinced us in direct talks they are the proper choice for us

Describe the project and the services they provided in detail.

 * Administration
 * 24h service Maintenance
 * error corrections, current corrections etc.
 * OneStepCheckout
 * implementing new shopping path
 * Rebuilding of the Home Page
 * adding new modules to the home page with new books announcements etc.
 * Integration with the module prepared by the broker of many delivery options
 * Digital products
 * adding digital products to the offer (e-books, audiobooks, digital magazines,
   digital subscriptions etc.)

What was the team composition?

Project Manager One administrator One developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has
had on your business?

e-com.house successfully take the control on the web site and implemented new
functionalities. Thanx to that we have increased our incomes in 2019 by 18%.

How was project management arranged and how effective was it?

The project management was constructive and effective.

What did you find most impressive about this company?

The team has a great atmosphere. I also like their high level of technological
knowledge and constructive attitude.

Are there any areas for improvement?

The team is so concentarted on current job (development) that sometimes forgets
about reporting the formal things, which is annoying a little bit, but testifies
about concentration of the team on substantive issues.

4.5
Overall Score
 * 4.5 Scheduling
   
   ON TIME / DEADLINES

 * 4.5 Cost
   
   VALUE / WITHIN ESTIMATES

 * 4.5 Quality
   
   SERVICE & DELIVERABLES

 * 5.0 NPS
   
   WILLING TO REFER

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 * Terms of Service
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 * We updated our Terms of Service
   on August 4, 2021.