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Government of India


e-Ayush/Attendant Visa started for all foreigners seeking treatment through
Ayush systems, Indian systems of medicine Government of India has extended
e-Visa facility to the British citizens holding passport of Crown Dependency
(CD) and British Overseas Territories (BOT).
 * Countries/Nationalities who are eligible to avail eVisa
   * Nationality
 * Instructions for Applicant
   * Document Required
     
 * FAQ's
 * Payment Related
 * Authorized Immigration checkposts through which eVisa holders can travel.

   PAYMENT HELPDESK
   
   SBI ePay: +91-22-2753-5773 (24 x 7)
                 
   Axis Bank : +91 1800-419-0073 (24 x 7)
   
   Axis Toll free No.s from limited Countries:


   TOLL FREE NUMBERS FROM:
   
    * USA : 1855 205 5577
    * Uk : 0808 178 5040
    * Singapore : 800 1206 355
    * Australia : 1800 153 861
    * UAE : 8000 3570 3218
    * Saudi Arabia : 800 850 0000
    * Qatar : 00 800 100 348
    * Bahrain : 800 11 300
   
   Select option no. 6 on IVR to connect to agents.
   
   From rest of the countries none toll free number to India + 91-40-6717-4100
   (Paid Number).

   
 * eVisa Helpdesk
   


E-VISA APPLICATION PROCESS

1


APPLY ONLINE

Upload Photo and Passport Page

2


PAY EVISA FEE ONLINE

Using Credit / Debit card / Payment Wallet

3


RECEIVE ETA ONLINE

Electronic Travel Authorization/ETA Will be sent to your e-mail

4


FLY TO INDIA

Print ETA and present at Immigration Check Post where eVisa will be stamped on
passport.

ADVISORY

Government of India makes no provision of charging of any emergency fees or
additional fees for grant of any emergency / express e-visa.
Those travelling to India are also advised to go through instructions available
on the website of Bureau of Immigration at https://boi.gov.in.

EVISA IS ADMISSABLE ONLY UNDER THE FOLLOWING CATEGORIES:


 * e-Tourist Visa
 * e-Business Visa
 * e-Conference Visa
 * e-Medical Visa
 * e-Medical Attendent Visa
 * e-Ayush Visa
 * e-Ayush Attendent Visa
 * e-Emergency X-Misc Visa










E-TOURIST VISA

 * 1. ONE MONTH E-TOURIST VISA
   
   For group tourist from oct 15 2021 and for individual tourist from nov 15
   2021 Duration:
   
   One Month (30 Days).
   
   Entries:
   
   Double Entry, non-extendable and non-convertible

 * 2. ONE YEAR E-TOURIST VISA
   
   Duration:
   
   One year (365 Days) from the date of grant of ETA.
   
   Entries:
   
   Multiple

 * 3. FIVE YEARS E-TOURIST VISA
   
   Duration:
   
   Five years from the date of grant of ETA.
   
   Entries:
   
   Multiple

 * Stay:
   
   Maximum stay in India during one Calender Year should not exceed 180 days for
   1 year and 5 year Tourist Visa.


E-BUSINESS VISA

 * Duration:
   
   One year (365 days) from the date of grant of ETA.

 * Entries:
   
   Multiple

 * Stay:
   
   Continuous stay during each visit shall not exceed 180 days.
   If the intension is to stay for more then 180 days, shall get registered with
   FRRO/FRO concerned within two weeks after the expiry of 180 days.


E-CONFERENCE VISA

 * Duration:
   
   Thirty days (30 days) from the date of arrival into India.

 * Entries:
   
   Single

 * Note:
   
   Organizers to upload all details & documentation on the MHA website
   (conference.mha.gov.in)


E-MEDICAL VISA

 * Duration:
   
   Sixty days (60 days) from the date of arrival into India.

 * Entries:
   
   Triple


E-MEDICAL ATTENDENT VISA

 * Duration:
   
   Sixty days (60 days) from the date of arrival into India.

 * Entries:
   
   Triple


E-AYUSH VISA

 * Duration:
   
   Sixty days (60 days) from the date of arrival into India.

 * Entries:
   
   Triple


E-AYUSH ATTENDENT VISA

 * Duration:
   
   Sixty days (60 days) from the date of arrival into India.

 * Entries:
   
   Triple

   If the applicant is unable to complete his e-visa application form, he may
   save the application and may return to complete the application form by
   clicking the tab at the bottom of page:
   
   After your eVisa applications is submitted, the same shall be scrutinized and
   if any Document/Image is not appropriate, you may be advised on your given
   e-mail to re-upload the same. To re-upload use the tab at the bottom of the
   page. Applicant should normally receive this mail within 24 hours.

 * Useful Web Links
    * Ministry of Home Affairs, Govt. Of India.
    * Ministry of External Affairs, Govt Of India
    * Ministry of Tourism, Govt Of India
    * Bureau of Immigration, Govt Of India
    * Incredible India, Govt Of India

ELIGIBILITY

×
 * International travellers whose sole objective for visiting India is
   recreation, sight seeing,casual visit to meet friends and relatives,
   attending a short term yoga programme,Short term courses on local languages,
   music, dance, arts & crafts, cooking, medicine etc. which should not be a
   formal or structured course/programme (courses not exceeding 6 months
   duration and not issued with a qualifying certificate/ diploma etc),Voluntary
   work of short duration (for a maximum period of one month, which do not
   involve any monetary payment or consideration of any kind in return), medical
   treatment including treatment under Indian systems of medicine, business
   purpose, as attendant to e-Medical visa holder, attending a conference/
   seminar/ workshop organized by a Ministry or Department of the Government of
   India, State Governments or UT Administrations etc. & their subordinate/
   attached organizations & PSUs and private conferences organized by private
   persons/companies/organizations.
 * Applicant's passport should have at least six months validity at the time of
   making application for grant of e-Visa.
 * International Travellers should have return ticket or onward journey
   ticket,with sufficient money to spend during his/her stay in India.
 * International Travellers having Pakistani Passport or Pakistani origin may
   please apply for regular Visa at Indian Mission.
 * Not available to Diplomatic/Official Passport Holders or Laissez-passer
   travel document holders.
 * Not available to individuals endorsed on Parent's/Spouse's Passport i.e. each
   individual should have a separate passport.
 * Not available to International Travel Document Holders other than Passport.


   IF YOU ARE A NATIONAL OF ANY FOLLOWING COUNTRIES, YOU ARE ELIGIBLE FOR EVISA.

 * Afghanistan
 * Albania
 * Andorra
 * Angola
 * Anguilla
 * Antigua & Barbuda
 * Argentina
 * Armenia
 * Aruba
 * Australia
 * Austria
 * Azerbaijan
 * Bahamas
 * Bangladesh
 * Barbados
 * Belarus
 * Belgium
 * Belize
 * Benin
 * Bolivia
 * Bosnia & Herzegovina
 * Botswana
 * Brazil
 * Brunei
 * Bulgaria
 * Burundi
 * Canada
 * Cambodia
 * Cameroon Union Republic
 * Cape Verde
 * Cayman Island
 * Chile
 * Colombia
 * Comoros
 * Cook Islands
 * Costa Rica
 * Cote d'lvoire
 * Croatia
 * Cuba
 * Cyprus
 * Czech Republic
 * Denmark
 * Djibouti
 * Dominica
 * Dominican Republic
 * East Timor
 * Ecuador
 * El Salvador
 * Equatorial Guinea
 * Eritrea
 * Estonia
 * Eswatini
 * Fiji
 * Finland
 * France
 * Gabon
 * Gambia
 * Georgia
 * Germany
 * Ghana
 * Gibraltar
 * Greece
 * Grenada
 * Guatemala
 * Guernsey
 * Guinea
 * Guyana
 * Haiti
 * Honduras
 * Hungary
 * Iceland
 * Indonesia
 * Ireland
 * Isle of Man
 * Israel
 * Italy
 * Jamaica
 * Japan
 * Jersey
 * Jordan
 * Kazakhstan
 * Kenya
 * Kiribati
 * Kyrgyzstan
 * Laos
 * Latvia
 * Lesotho
 * Liberia
 * Liechtenstein
 * Lithuania
 * Luxembourg
 * Macedonia
 * Madagascar
 * Malawi
 * Malaysia
 * Mali
 * Malta
 * Marshall Islands
 * Mauritius
 * Mexico
 * Micronesia
 * Moldova
 * Monaco
 * Mongolia
 * Montenegro
 * Montserrat
 * Morocco
 * Mozambique
 * Myanmar
 * Namibia
 * Nauru
 * Netherlands
 * New Zealand
 * Nicaragua
 * Niger Republic
 * Niue Island
 * Norway
 * Oman
 * Palau
 * Palestine
 * Panama
 * Papua New Guinea
 * Paraguay
 * Peru
 * Philippines
 * Poland
 * Portugal
 * Republic of Korea
 * Romania
 * Russia
 * Rwanda
 * Saint Christopher and Nevis
 * Saint Lucia
 * Saint Vincent & the Grenadines
 * Samoa
 * San Marino
 * Saudi Arabia
 * Senegal
 * Serbia
 * Seychelles
 * Sierra Leone
 * Singapore
 * Slovakia
 * Slovenia
 * Solomon Islands
 * South Africa
 * Spain
 * Sri Lanka
 * Suriname
 * Sweden
 * Switzerland
 * Taiwan
 * Tajikistan
 * Tanzania
 * Thailand
 * Togo
 * Tonga
 * Trinidad & Tobago
 * Turks & Caicos Island
 * Tuvalu
 * UAE
 * Uganda
 * Ukraine
 * United Kingdom
 * Uruguay
 * USA
 * Uzbekistan
 * Vanuatu
 * Vatican City-Holy See
 * Venezuela
 * Vietnam
 * Zambia and Zimbabwe

Close
×
 * General Instructions
 * Advisory for Canadian Nationals


GENERAL INSTRUCTIONS

 * e-Visa has 5 sub-categories viz. e-Tourist Visa(for 30 days/01 year/ 05
   years) ,e-Business Visa, e-Medical Visa, e-Medical Attendant Visa and
   e-Conference Visa. A foreigner (other than those applying for e-Conference
   Visa) will be allowed to club activities permitted under these categories.
   Foreigners applying for e-Conference visa will be permitted to club the
   activities permitted under e-Tourist visa only (validity co-terminus with
   e-Conference Visa only i.e. 30 days). Only two e-Medical Attendant Visas will
   be granted against one e- Medical Visa.
 * For e-Tourist and e-Business visa, Applicants of the eligible
   countries/territories may apply online minimum 4 days in advance of the date
   of arrival.
 * For e-Medical, e-Medical Attendant and e-Conference visa, Applicants of the
   eligible countries/territories may apply online minimum 4 days in advance of
   the date of arrival with a window of 120 days. Example: If you are applying
   on 1st Sept then applicant can select arrival date from 5th Sept to 2nd Jan
 * Sample eVisa application form is available on the tab near the bottom of
   eVisa main page.
 * Recent front facing photograph with white background and photo page of
   Passport containing personal details like name, date of birth, nationality,
   expiry date etc are to be uploaded mandatorily by the applicant. Additionally
   one more document depending upon the e-Visa type would also be required to be
   uploaded. The application is liable to be rejected if the uploaded documents
   and photograph are not clear / as per specification.
 * e-Visa fee is country/Territory specific. Bank transaction charges of 2.5%
   will be charged additionally on applicable e-Visa fees. The fee must be paid
   at least 4 days before the expected date of travel otherwise application will
   not be processed. To know the fee applicable on your Country/Territory please
   Click here (for e-Tourist Visa) and for other e-Visa Click here.
 * e-Visa fee once submitted is non-refundable as the fee is for processing of
   the application and is not dependent on either Grant or Rejection of
   Electronic Travel Authorization (ETA).
 * Applicant should carry a copy of Electronic Travel Authorization (ETA) along
   with him/her at the time of travel. Please confirm that your ETA status is
   shown as 'GRANTED' on this website prior to commencement of your journey.
   Applicants can track the status of their application online by clicking
   VisaStatus
 * Biometric details of the applicant will be mandatorily captured at
   Immigration on arrival in India.
 * e-Visa is non-extendable, non-convertible & not valid for visiting
   Protected/Restricted and Cantonment Areas. If you intend to visit
   Protected/Restricted/Cantonment areas, you would require prior permission
   from the Civil Authority please visit here.
 * The e-Visa fee payment status updation may take up to 2 hours due to
   technical reasons/network delays. Before re-applying, the applicants are
   requested to wait for 2 hours for payment status updating, after final
   submission of the application form and payment of the fee. In cases, where
   e-Visa fee has been deducted but status is not updated, the applicants are
   advised to verify their payment status by clicking on 'Verify Payment/Pay
   Visa Fee' tab or by clicking on the link Verify Payment.
 * Nationals of Yellow Fever affected countries or travellers arriving from
   these countries must carry YELLOW FEVER VACCINATION CARD at the time of
   arrival in India, otherwise they may be quarantined for 6 days upon arrival
   in India. Please visit our Ministry Of Health & Family Welfare latest
   guidelines regarding yellow fever countries here.
 * You must travel on the Passport which you have applied for eVisa. Entry will
   be allowed into India on the new passport even if ETA has been issued on the
   old passport, however in such cases a traveler must carry the old passport on
   which ETA was issued

The documents required for completing the eVisa application is indicated against
each type of eVisa. Please keep all these documents ready at hand before
beginning to fill your eVisa application. All documents including Business
cards, Invitation letters etc. must be in English language, failing which the
application would be liable for rejection. The entire process may take 10 to 15
minutes to complete the application and make the payment.

Applicants must be fill eVisa application himself/herself and give correct
information in each column and take responsibility for the correctness of
information provided.

 * For e-Tourist Visa
   * Scanned Bio Page of the passport showing the Photograph and Details *
   * For short term courses, copy of letter from the
     institute/organization/hospital etc. concerned on its letter-head *
   * For voluntary work of short duration, copy of letter from the organization
     concerned on its letter-head *
 * For e-Medical Visa
   * Scanned Bio Page of the passport showing the Photograph and Details *
   * Copy of Letter from the Hospital concerned in India on its letterhead which
     including the date / tentative date which admission have been suggested .
 * For e-Medical Attendant Visa
   * Scanned Bio Page of the passport showing the Photograph and Details*
 * For e-Business Visa
   * Scanned Bio Page of the passport showing the Photograph and Details*
   * Copy of Business Card
   * Any letter of invitation if applicable from indian parties which wish you
     conduct the business (optional).
   * For Sports Related Activity
     * Copy of Passport page containing personal particulars *
     * Approval of the Government of India in the Ministry of Youth Affairs and
       Sports (Department of Sports)
     * Invitation Letter to foreign sports teams and sports persons to visit
       India by the concerned Sports Federation/Association in India.
     * If the applicant had participated in any commercial sports event during
       his/her previous visit to India, then documents regarding Tax compliance
       for the said visit are to be furnished
     * If the sports event entails visit to Restricted or Protected Areas in
       India, below mentioned additional documents are also to be submitted
       (a) Clearance for holding the event from the Ministry of Home Affairs,
       Government of India.
       (b) Political Clearance for holding the event from the Ministry of
       external Affairs, Government of India.
       (c) Requisite clearance from the Ministry of Youth Affairs & Sports
 * For e-Business Visa visiting "To deliver lecture/s under Global Initiative
   for Academic Networks (GIAN)"
   * Scanned Bio Page of the passport showing the Photograph and Details*
   * Invitation of the host institute to the foreign faculty
   * Copy of the sanction order under GIAN issued by the National Coordinating
     Institute viz. IIT Kharagpur
   * Copy of the synopsis of the courses to be taken up by the faculty
 * For e-Conference Visa
   * Scanned Bio Page of the passport showing the Photograph and Details*
   * Invitation from organizer, which applicant may seek from this organiser.
   * Political clearance from Ministry of External Affairs
   * Event clearance from Ministry of Home Affairs

THE DIGITAL PHOTOGRAPH TO BE UPLOADED ALONG WITH THE VISA APPLICATION SHOULD
MEET THE FOLLOWING REQUIREMENTS:

 * Format - JPEG
 * Size
   * Minimum 10 KB
   * Maximum 1 MB
 * The height and width of the Photo must be equal.
 * Photo should present full face, front view, eyes open and without spectacles
 * Center head within frame and present full head from top of hair to bottom of
   chin
 * Background should be plain light colored or white background.
 * No shadows on the face or on the background.
 * Without borders.
 * Scanned Bio Page of the passport showing the Photograph and Details.
   * Format -PDF
   * Size : Minimum 10 KB ,Maximum 300 KB
 * Other document for Business/Medical Purpose
   * Format -PDF
   * Size : Minimum 10 KB ,Maximum 300 KB




ADVISORY FOR CANADIAN NATIONALS

If you have a defence/military/security/police background(serving/retired) or
hold an official/diplomatic passport, please note that you are not eligible for
e-Visa for India. You are advised to apply for regular visa through the Indian
Visa Online portal of the Government of India. If you attempt to enter India on
an e-Visa by suppressing information about your professional background, you may
be denied entry into India and deported from India to the port of embarkation.

Close

THE APPLICANT HAS CHOICE OF USING TWO OPTION FOR PAYMENT.

×
 * SBI-FAQS-Payment Related
 * AXIS-FAQS-Payment Related


SBI-FAQS-PAYMENT RELATED

 * 1. What is SBIePay?
   
   SBIePay is the Payment Aggregator service of State Bank of India – India’s
   Largest Bank and amongst top 50 Banks in the world, which provides bouquet of
   multiple payment options on a single page for the convenience of the
   customers.

 * 2. What are the payment channels available for e-Visa?
   
   SBIePay has facilitated the following channels on e-Visa platform:
   
   * Payment Gateway: It seamlessly processes Credit card and Debit Card
     transactions for all the cards issued internationally by Visa & MasterCard.
     SBIePay Payment gateway is enabled with BIN identifier which recognises the
     BIN online when a customer enters the no., which drastically improves the
     success percentage and reduces customer friction.
   * Paypal: SBIePay also facilitates e-Visa customers to make payment through
     widely popular and accepted Paypal channel.
 * 3. Are transactions on SBIePay secure?
   
   SBIePay is certified with Payment Card Industry Data Security Standard (PCI
   DSS) ver 3.2, which is the latest version, and which further reinforces our
   promise of security and safety. The payment system fully supports 3DSecure -
   Verified by Visa and MasterCard Secure Code, wherever it is applicable.
   Further, SBIePay is secured using Secure Sockets Layer (SSL) encryption which
   ensures that payment information that travels over the Internet is always
   encrypted and cannot be viewed by unauthorised individuals.

 * 4. Can International payments be processed?
   
   Yes, SBIePay has enabled international card issued by MasterCard and VISA
   both with and without 3D Secure authentication.

 * 5. How a customer/applicant can understand that payment has been made
   successfully?
   
   The applicant enters necessary details on https://indianvisaonline.gov.in/,
   and clicks on 'Pay Now'. The applicant is redirected to SBIePay payment page
   and is presented with payment options of either entering Card details
   (Payment Gateway) or Paypal.Applicant enters his card details and clicks
   ‘Proceed’. Now, either of the below mentioned 2 scenarios will occur:
   
   * 3 D Secure page of the Card Issuerwill be displayed, where applicant must
     enter 3D Secure Password/OTP.
   * Transaction is processed without 3D Secure page. After successful
     completion of transaction, the applicant is redirected on to the
     https://indianvisaonline.gov.in/ with a successful receipt of payment.
 * 6. How do I know that my Bank participates in 3D Secure transaction?
   
   If an applicant is presented with a 3D Secure page prompting to enter a
   password/OTP, this means the Card issuing Bank participates in 3D Secure
   transaction. If the applicant’s transaction is processed without directing to
   3D secure page, he/she should contact the card issuing Bank for support.

 * 7. What if a successful page on https://indianvisaonline.gov.in/ is not shown
   after completing the transaction?
   
   In an ideal scenario, once the transaction is processed, the applicant shall
   be presented with a payment successful page along with a reference number.
   
   In some rare scenarios it may happen where the application is not shown
   Payment successful page post completion of transaction, which may be due to a
   drop in connectivity leading to non-receipt of success response. If the
   applicant does not receive any success message even after card account has
   been charged, a refund shall be initiated after due reconciliation process to
   the applicants’ card account.

 * 8. How are Refunds processed?
   
   In rare case of transaction status unknown to the applicant, which is when
   the applicant has not received success response due to time out or
   connectivity issue and the account has been debited, we advise the customer
   not to attempt another transaction immediately and rather provide their Order
   no. on the e-Visa site after 30 minutes to check the status of the
   transaction. If the transaction status is showing ‘failed’, then customer may
   attempt another transaction. Also, the debited amount shall be refunded to
   the applicants’ card account after reconciliation process within seven (7)
   days of transaction.

 * 9. What are the banking charges for e-Visa fee?
   
   The banking charges for:
   
   * Payment Gateway Card transactions (both Debit or Credit Card): 2.5%* of the
     applicable e-Visa fee.
   * Paypal: 3.5%* of the applicable e-Visa fee.
   
   *The charges are inclusive of any applicable taxes.
   
   The breakup of transaction charges will be displayed on the Payment page for
   applicants’ knowledge and to maintain transparency.

 * 10. What is the support available for the applicants?
   
   At State Bank of India, we are committed to provide best customer services to
   our customers. Customers can email us at sbiepay[at]sbi[dot]co[dot]in for any
   queries related to their transaction. Alternatively, SBIePay provides
   24*7*365 customer support to all the e-Visa applicants. Applicants can also
   call us on the below mentioned number(s):
   
   Contact No: +91-22-2753-5773

 * 11. Can an applicant perform more than one transaction for same application
   number registered at https://indianvisaonline.gov.in/?
   
   An applicant can perform multiple times transactions for a single application
   ID, with a gap of minimum 25 minutes between each transaction. It is
   advisable that applicant may check the status of the transaction at e-Visa
   portal before attempting another transaction.

 * 12. Can https://indianvisaonline.gov.in/ charge more than one time for an
   application ID?
   
   An applicant shall be charged for only once for any successful transaction
   against an application ID. Any further debits shall be refunded back to the
   customer after due reconciliation, within seven (7) days of transactions.




AXIS-FAQS-PAYMENT RELATED

 * 1. What is Axis Bank Payment Gateway service?
   
   Axis Bank is an Internet Payment Gateway Solution allows you to make payments
   on a 24 X 7 basis from around the world. It accepts all Visa, MasterCard and
   Maestro cards.

 * 2. What are the various payment modes available on Axis Bank payment gateway
   page?
   
   Axis Bank Payment Gateway services facilitates online payments w.r.t. all
   Credit and Debit Cards issued by MasterCard and VISA.

 * 3. Are transactions on Axis Bank Payment Gateway secure?
   
   Axis Bank Payment gateway services is compliant with Payment Card Industry
   Data Security Standard (PCI DSS) standards. All transactions initiated at
   Axis Bank Payment Gateway services come with 128 bit security and two factor
   authentication via MasterCard Secure Code and Verified-by-Visa authentication
   is enabled.

 * 4. Can International payments be processed?
   
   Axis Bank Payment gateway accepts all international card issued by MasterCard
   and VISA both with and without 3D secure authentication.

 * 5. How a customer/applicant can understand that payment has been made
   successfully?
   
   The applicant after filling details on https://indianvisaonline.gov.in/
   clicks 'Pay Now'. The applicant is redirected to Axis Bank payment gateway
   page and is presented with payment options like MasterCard and VISA.
   Cardholder enters his card number, expiry date, Name and CVV value and clicks
   'Pay Now'. Incase cardholder Bank is enabled for 3D secure, then a page will
   appear for the cardholder to entire either his/her OTP/3D secure password.
   Else transaction would be processed. After successful completion of
   transaction, the applicant is redirected on to the
   https://indianvisaonline.gov.in/ with a successful receipt of payment.

 * 6. How do I know that my Bank participates in 3D Secure transaction?
   
   Incase Bank is participating for 3D Secure transaction during transaction a
   3D secure page would appear and cardholders have to enter his/her password
   /OTP.

 * 7. What if a successful page on https://indianvisaonline.gov.in/ is not shown
   after completing the transaction?
   
   The applicant shall be presented with a payment successful page along with
   reference number. If the applicant does not receive any success message even
   after card account has been charged, a refund will have to be initiated after
   due reconciliation to the applicant's card account.

 * 8. How are Refunds processed?
   
   If a transaction has failed but the applicants card account is debited more
   than once, the amount will have to be refunded to the applicant's card
   account after reconciliation process within seven (7) days of transaction. In
   some cases, If the fund still lies with the card issuing Bank, kindly get in
   touch with your Bank for such case.

 * 9. What are the banking charges for e-Visa fee?
   
   The banking charges are subject to maximum of 2.5% plus applicable taxes on
   the applicable e-Visa fees. These charges are charged to the applicant at the
   time of making online e visa fee payment.

 * 10. What is the support available for the applicants ?
   
   Axis Bank provides technical support for all payment related transactions at
   ecom[at]axisbank[dot]com

 * 11. What are the things that the cardholder needs to take care of before
   initiating the transaction?
   
   Our endeavour is to provide you with a seamless experience on our platform.
   Please ensure following, before initiating the card payment.
   
   * Using a non-expired card
   * Have sufficient balance in your account
   * Have sufficient credit card limit on the card being used
   * Card is not reported as “lost or stolen”
   * Entering the correct OTP. Have access to device for accessing OTP or Static
     password
   * Card supports transactions in INR and USD
   * Amount has not exceeded the daily maximum allowed amount by your issuer
   * Number of transactions have not exceeded the daily maximum allowed count by
     your issuer
   * Issuer and card not enrolled for 3DS
   * Timeout occurred while receiving the OTP from issuer or while entering OTP
     on the payment page


Close

FAQ'S

×
 * Q1. Who is eligible for e-Visa Services?
   
   Ans- The following are the eligibility conditions for availing e-Visa
   services-
     i. Nationals of countries listed on the e-Visa website
   https://indianvisaonline.gov.in/evisa/ are eligible to apply for e-Visa
   Services.
     ii. Foreigners whose sole objective for visiting India is
       (a) Recreation and sightseeing
       (b) Casual visit to meet friends and relatives
       (c) Attending short term yoga programme or short term courses on local
   languages, music, dance, arts & crafts, cooking, medicine etc. which should
   not be a formal or structured course/programme
        (courses not exceeding 6 months duration and not issuing a qualifying
   certificate/diploma etc. to the participants)
       (d) Voluntary work of short duration (for a maximum period of one month,
   which do not involve any monetary payment or consideration of any kind in
   return)
       (e) Medical treatment, including treatment under Indian systems of
   medicine
       (f) As attendant to e-Medical visa holder
       (g) Business purpose
       (h) Attending a conference/ seminar/ workshop.
     iii. Passport should have at least six months validity at the time of
   making application for grant of e-Visa and a re-entry permit, if that is
   required under the law of the country of nationality of the applicant.
      The passport should have at least two blank pages for stamping by the
   Immigration Officer.
     iv. The foreigner should have return ticket or onward journey ticket, with
   sufficient money to spend during his/her stay in India.
     v. Foreigners of Pakistani origin or having Pakistani Passport are not
   eligible for e-Visa. Foreigners who are not Pakistani nationals, but whose
   parents or grandparents (either paternal or maternal) was born
      in, or was permanently resident in Pakistan, are also not eligible for
   e-Visa. They may apply for regular Visa at Indian Mission.
     vi. Not available to Diplomatic/Official Passport Holders or
   Laissez-passer/ international travel document holders.
     vii. Not available to individuals endorsed on Parent's/Spouse's Passport
   i.e. each individual should have a separate passport.

 * Q2. What is the procedure of applying for e-Visa?
   
   Ans- For details regarding procedure for applying, please visit our website:
   https://indianvisaonline.gov.in/evisa/

 * Q3. Is there any other website apart from the government website to apply for
   the e-Visa application?
   
   Ans- No, https://indianvisaonline.gov.in/evisa/ is only the official website
   to apply for the e-Visa Services.
      Note - Services of e-Visa are completely online and no facilitation is
   required by any intermediary / travel agents etc. It is advised not to
   believe or fall in trap of any such unscrupulous elements who claim
      speedy/express grant of e-Visa and charge money for it.
      Do not share your personal information with any unauthorized website as it
   may lead to leakage of your personal data. Only visit the official website
   https://indianvisaonline.gov.in/evisa/ for e-Visa
      service.
      For any clarification, you may write us on our email id '
   indian-evisa[at]gov[dot]in ' or contact us on (+91) 827808 7808 or +91 11
   24300666.

 * Q4. Is there any fee other than the processing fee?
   
   Ans- No, there is no fee other than the processing fee for e-Visa application
   and it is non-refundable. Please visit our website to know the fee applicable
   for your country as it is country-specific.

 * Q5. When should I apply?
   
   Ans- (i) For e-Tourist Visa (01 year / 05 years), e-Business Visa, e-Medical,
   e-Medical Attendant and e-Conference visa, applicants of the eligible
   countries/territories may apply online minimum 4 days in advance
      of the date of arrival. Such application can be made 120 days in advance
   from proposed date of travel.
      (ii) For e-Tourist Visa (30 days) , applicants of the eligible
   countries/territories may apply online minimum 4 days in advance of the date
   of arrival. Such application can be made 30 days in advance from
      proposed date of travel.

 * Q6. Do I get a confirmation of submission of my e-Visa application?
   
   Ans- Yes. Immediately after you submit your e-Visa application and make the
   payment, you will receive a confirmation of submission of your application on
   the email id provided by you while filling up your
      application form.

 * Q7. When will my e-Visa be issued and how will I be informed about it?
   
   Ans- Your e-Visa application may take 72 hours or more for processing. You
   will be intimated about your Visa status (Granted or Rejected) on your email
   id provided by you in the e-Visa application.

 * Q8. Can I check the status of my e-Visa application?
   
   Ans- Yes, you may check the status of your e-Visa application by visiting our
   website: https://indianvisaonline.gov.in/evisa/ and clicking on 'Check your
   Visa Status' Tab provided on the website.

 * Q9. What is the validity of e-Visa?
   
   Ans- The validity of e-Visa would be according to the e-Visa service you have
   requested in the application form as -
      For e-Tourist Visa (01 year / 05 years), the validity would be 365 days /
   05 years from the date of grant of ETA with Multiple entries and Maximum stay
   in India during one Calender Year should not exceed 180 days.
      For e-Tourist Visa (30 days), the validity would be 30 days from the date
   of your first arrival in India. Double entries will be granted within the
   e-Visa validity period stamped on your Passport. Your first
      arrival must be between the date of issue and expiry of ETA.
      For e-Business Visa, the validity would be 365 days from the date of grant
   of ETA with Multiple entries and continuous stay during each visit which
   shall not exceed 180 days and no registration would be
      required if stay is for a period of less than 180 days. However, if the
   intention is to stay for more than 180 days, then the foreigner shall get
   himself/herself registered with the FRRO/FRO concerned
      (https://indianfrro.gov.in) within two weeks after the expiry of 180 days
   of his/her arrival in India.
      For e-Conference Visa, the validity would be 30 days from the date of
   arrival in India with Single entry.
      For e-Medical Visa, the validity would be 60 days from the date of first
   arrival in India and triple entry will be allowed within the e-Visa validity
   period stamped on your Passport.
      For e-Medical Attendant Visa, the validity would be 60 days from the date
   of first arrival in India and triple entry will be allowed within the e-Visa
   validity period stamped on your Passport.

 * Q10. Can I convert my e-Visa to any other Visa?
   
   Ans- No, e-Visa is non-extendable and non-convertible.

 * Q11. Can I change the port of arrival/departure?
   
   Ans- You may arrive at 31 designated Airports i.e. Ahmedabad, Amritsar,
   Bagdogra, Bengaluru, Bhubaneshwar, Calicut, Chennai, Chandigarh, Cochin,
   Coimbatore, Delhi, Gaya, Goa(Dabolim), Goa(Mopa), Guwahati, Hyderabad,Indore
      Jaipur,Kannur, Kolkata, Lucknow, Madurai, Mangalore, Mumbai, Nagpur, Port
   Blair, Pune, Tiruchirapalli, Trivandrum, Varanasi & Visakhapatnam, and 5
   designated seaports (i.e. Cochin, Goa, Mangalore,
      Chennai and Mumbai seaports). You may depart from any of the Indian
   Immigration Check Posts (ICPs).

 * Q12. I have not received any intimation even after 72 Hours of submission of
   my e-Visa application. What should I do now?
   
   Ans- Your e-Visa application may take upto 72 hours for processing. For more
   enquiries on your e-Visa application, you can contact us at (+91) 82 7808
   7808 or +91 11 24300666 or e-mail at indian-evisa[at]gov[dot]in
      The applicants are advised to beware of unscrupulous elements/ travel
   agents/ intermediaries in this regard. In cases where applicants have been
   asked for correct details or additional information
      where application is incomplete, the same must be sent immediately. If
   such information is not provided within 72 hours, the application is liable
   to be rejected.

 * Q13. I am applying e-Visa for myself and my son/daughter who is a minor. Do I
   need to apply for a separate e-Visa for my minor child?
   
   Ans- Yes, ensure that your child’s passport is valid at-least for next 06
   (six) months from the date of arrival in India.

 * Q14. I have submitted my e-Visa application and paid the processing fee. If I
   cancel my proposed visit to India, will the fees be refunded?
   
   Ans- e-Visa processing fee once submitted is non-refundable as the fee is for
   processing of the application and is not dependent on either Grant or
   Rejection of Electronic Travel Authorization (ETA)

 * Q15. Do I have to pay anything else at the airport for e-Visa (other than the
   processing fee paid by me online)?
   
   Ans- No. You have already paid the required processing fee online. The
   applicants are advised to beware of unscrupulous elements/ travel agents/
   intermediaries demanding extra payment.

 * Q16. I want to submit my liquor permit application along with my e-visa
   application how can I do this?
   
   Ans- This pertains to customs department.

 * Q17. What should I do if the payment is not accepted by the e-Visa website?
   
   Ans- Make sure you delete the browser history and cookies before trying to
   make payment. Also try to change the browser if the problem persists.
      In case you have already tried more than thrice, then you may have to
   re-submit the entire application form once again.
      Payment Support helpline :-
      Axis Bank Technical support. Email address: ecom[at]axisbank[dot]com
      Contact No Toll free Numbers from:
      USA : 18552055577 UK : 0808178 5040 Singapore : 8001206355 Australia :
   1800153861 UAE : 8000 3570 3218 Saudi Arabia : 8008500000 Qatar : 00800
   100348 Bahrain : 80011300
      For rest of the countries: + 91-40-6717-4100
      SBI ePay payment support provides technical support for all payment
   related transactions at +91-22-2753-5773 (24 x 7).

 * Q18. How can I get the invoice/receipt of the e-Visa payment?
   
   Ans- Please visit our website https://indianvisaonline.gov.in/evisa/ and
   click on 'Verify Payment/ Pay e-Visa fee'.

 * Q19. What are the necessary documents required to apply for an e-Business
   Visa other than the Passport?
   
   Ans - You have to upload the business card along with the details of Indian
   Firm/Company (which you intend to associate yourself with) for business
   activities.
   For Sports Related Activity under e-Business Visa, please refer Instructions
   for applicant page for the list of documents required.

 * Q20. What is a Business Card?
   
   Ans- Business card means 'a card provided to you by the company you are
   working for' OR you can also upload 'an invitation letter from the company in
   India including company's information, address and
      phone number in India'.

 * Q21. What are the necessary documents required for e-Medical Visa other than
   the Passport?
   
   Ans - A Copy of Letter from the Hospital concerned in India on its letterhead
   which includes the tentative date of admission/treatment in the hospital
   mentioning the name, nationality and Passport number of
      the patient/ e-Medical Visa applicant.

 * Q22. What are the necessary documents required for e-Conference Visa other
   than the Passport?
   
   Ans- For e-Conference Visa, following are the required documents:
      (i) Invitation from organizer (mandatory)
      (ii) Political clearance from Ministry of External Affairs, Govt of India
   (mandatory)
      (iii) Event clearance from Ministry of Home Affairs, Govt of India
   (optional)

 * Q23. I got a new passport but my ETA was on old passport and it is still
   valid. How can I proceed now?
   
   Ans- You may be allowed entry into India on the new passport even if ETA has
   been issued on the old passport with the condition that you must carry the
   new Passport and old passport on which ETA was
      issued.

 * Q24. Can I enter India using Land border even if I am having valid e-visa for
   any other airport or seaport which is not listed for the e-Visa ?
   
   Ans- No, You can only enter through the designated airports/seaports which
   are listed on the e-Visa website.

 * Q25. How can I fill previous Visa details inside the e-Visa application form?
   
   Ans- You have to put the Previous visa details in the application form as it
   is mandatory. You can write NA or Not Available or Not Applicable or any
   other suitable phrase according to you in the application
      form if you do not remember your earlier Visa number/details.

 * Q26. Can I get Visa on Arrival(VoA) at Indian Airports/Seaport?
   
   Ans- The Visa on Arrival facility is only for the nationals of Japan, South
   Korea and UAE (only for such UAE nationals who had earlier obtained e-Visa or
   regular/paper visa for India). For the nationals of all other
      countries eligible for e-Visa, the e-visa application have to be filled
   online and the applicant must wait till the confirmation/Grant of ETA for
   travelling to India.

 * Q27. Can I get a refund for the rejected e-Visa application?
   
   Ans- e-Visa processing fee once submitted is non-refundable as the fee is for
   processing of the application and is not dependent on either grant or
   Rejection of the Application.

 * Q28. Can I use e-Visa to enter in India by cruise Ship?
   
   Ans- Entry by cruise ship is allowed with the ETA through 5 designated
   seaports namely Mumbai, Chennai, Cochin, Goa and Mangalore seaports.

 * Q29. What is 'Visible Identification Mark'?
   
   Ans- 'Visible identification mark' generally means moles, birthmarks,
   permanent scars etc. which are visible and can be shown if askd for by the
   Indian Immigration Authority.

 * Q30. Who have to carry the 'Yellow Fever Vaccination card'?
   
   Ans- All the foreigners arriving in India within 6 days of departure from any
   yellow fever endemic country are required to possess (in original) a valid
   yellow fever certificate of vaccination.
      List of Yellow fever vaccination countries-
      https://mohfw.gov.in/sites/default/files/Updated%20List%20of%20Yellow%20Fever%20Endemic%20Countries%20by%20WHO_0.pdf

 * Q31. We got the ETA, but have discrepancy in the Name, Nationality, Passport
   Number and Date of Birth in the ETA ?
   
   Ans- The applicant must check all the details including Name, Nationality,
   Passport Number and Date of Birth, photograph/self image etc before final
   submission of e-Visa application. The applicant would be
      responsible for any discrepancy irrespective of grant/rejection of e-Visa
   application. However, if any discrepancy found on ETA, e-Visa Support Centre
   may be contacted at indian-evisa[at]gov[dot]in or
      (+91) 82 7808 7808 or +91 11 24300666 for assistance at least 24 hours
   before the journey date.

 * Q32. Is the e-Visa facility allowed for employment Visa?
   
   Ans- e-Visa is not allowed for employment. You may apply for a Regular Visa.

 * Q33. Is the e-Visa allowed for Non-Governmental Organization (NGO) activities
   and journalism purposes ?
   
   Ans- e-Visa is not allowed for NGO activities and journalism purposes.
   However, Voluntary work of short duration (for a maximum period of one month,
   which do not involve any monetary payment or
      consideration of any kind in return) are allowed.

 * Q34. How many attendants can come with a patient?
   
   Ans- Only two e-Medical Attendant Visas will be granted against one e-Medical
   Visa (patient).


Close

AUTHORIZED IMMIGRATION CHECKPOSTS

×

ENTRY POINTS

AIRPORTS

Persons holding eVisa will be allowed to enter into India only through the
designated international airports (31) namely :

 * Delhi
 * Mumbai
 * Chennai
 * Kolkata
 * Thiruvananthapuram
 * Bengaluru
 * Hyderabad
 * Cochin
 * Goa(Dabolim)
 * Goa(Mopa)
 * Ahmedabad
 * Amritsar
 * Gaya
 * Jaipur
 * Lucknow
 * Trichy
 * Varanasi
 * Calicut
 * Mangalore
 * Pune
 * Nagpur
 * Coimbatore
 * Bagdogra
 * Guwahati
 * Chandigarh
 * Visakhapatnam
 * Madurai
 * Bhubaneswar
 * Port Blair
 * Kannur
 * Indore

SEAPORTS

eVisa facility is also been provided for entry at 6 major Indian seaport for
cruise tourists:

 * Mumbai
 * Cochin
 * Mormugao
 * Chennai
 * New Mangalore
 * Port Blair

EXIT POINTS

AIRPORTS

 * Ahmedabad
 * Amritsar
 * Bagdogra
 * Bengaluru
 * Bhubaneshwar
 * Calicut
 * Chandigarh
 * Chennai
 * Cochin
 * Coimbatore
 * Delhi
 * Gaya
 * Goa
 * Goa(Mopa)
 * Guwahati
 * Hyderabad
 * Jaipur
 * Kannur
 * Kolkata
 * Lucknow
 * Madurai
 * Mangalore
 * Mumbai
 * Nagpur
 * Patna
 * Port Blair
 * Pune
 * Srinagar
 * Surat
 * Tiruchirapalli
 * Tirupati
 * Trivandrum
 * Varanasi
 * Vijaiwada
 * Vishakhapatnam
 * Indore

LAND ICPS

 * Attari Road
 * Akhaura
 * Banbasa
 * Changrabandha
 * Dalu
 * Dawki
 * Dhalaighat
 * Gauriphanta
 * Ghojadanga
 * Haridaspur
 * Hili
 * Jaigaon
 * Jogbani
 * Kailashahar
 * Karimgang
 * Khowal
 * Lalgolaghat
 * Mahadipur
 * Mankachar
 * Moreh
 * Muhurighat
 * Radhikapur
 * Ragna
 * Ranigunj
 * Raxaul
 * Rupaidiha
 * Sabroom
 * Sonouli
 * Srimantapur
 * Sutarkandi
 * Phulbari
 * Kawarpuchia
 * Zorinpuri
 * Zokhawthar

SEAPORTS

 * Alang
 * Bedi Bunder
 * Bhavnagar
 * Calicut
 * Chennai
 * Cochin
 * Cuddalore
 * Kakinada
 * Kandla
 * Kolkata
 * Mandvi
 * Mormagoa Harbour
 * Mumbai Seaport
 * Nagapattinum
 * Nhava Sheva
 * Paradeep
 * Porbandar
 * Port Blair
 * Tuticorin
 * Vishakapatnam
 * New Mangalore
 * Vizhinjam
 * Agati and Minicoy Island Lakshdwip UT
 * Vallarpadam
 * Mundra
 * Krishnapatnam
 * Dhubri
 * Pandu
 * Nagaon
 * Karimganj
 * Kattupalli

RAIL ICPS

 * Munabao Rail Check Post
 * Attari Rail Check Post
 * Gede Rail and Road Check Post
 * Haridaspur Rail Check Post
 * Chitpur Rail Checkpost

Close

 * Sample e-Visa Application
 * Apply here for e-visa
 * Complete Partially
   Filled Application Form
 * Verify Payment/
   Pay e-Visa Fee
 * Print e-Visa Application
 * Check your Visa Status
 * Reupload Data




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Updated as on May 16,2019