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THE INDIGENOUS PHYSICIANS ASSOCIATION OF CANADA ENGAGES ITS COMMUNITY AND GROWS
ITS MEMBER BASE WITH GLUE UP

Discover how The Indigenous Physicians Association of Canada (IPAC) is
successfully engaging its community and growing memberships with Glue Up.




INDUSTRY

HEALTH AND MEDICINE

PREVIOUS SOLUTION

WILD APRICOT

SIZE

389 MEMBERS




THE MISSION AND VISION OF THE INDIGENOUS PHYSICIANS ASSOCIATION OF CANADA


The Indigenous Physicians Association of Canada (IPAC) is an organization that
supports indigenous medical students, residents, and physicians. IPAC was formed
to encourage and support First Nations, Métis, and Inuit youth wishing to become
medical doctors, to support those already in training or practice, and to
promote the work of its members in their many capacities and disciplines. The
association also supports Indigenous health initiatives at community and
university levels and wishes to promote health for all Indigenous peoples,
mentally, physically, intellectually, and emotionally.

IPAC’s beliefs and values originate from communities, its ancestors, and the
traditional teachings found within its diverse Indigenous cultures. The
association believes that Indigenous peoples deserve the best health possible
and honor the holistic view of health (body, mind, spirit, and heart) including
traditional knowledge and practices. It believes that Indigenous physicians are
honored with positions of trust in the communities and their commitment to their
responsibilities is reflected in the association’s work.

Sarah Ayaruak-Thompson, the membership and mentorship manager at the Indigenous
Physicians Association of Canada describes the organization’s journey with Glue
Up and its future plans to get every Indigenous medical student involved in the
IPAC community.


MOTIVATED BY THE NEED TO EASILY TRACK MEMBER DATA AND RUN SEAMLESS EVENTS

As IPAC prepared to host an international conference with over 400 attendees
from Australia, New Zealand, Hawaii, Taiwan, and Mainland USA in July 2022, the
association felt that its current membership management software did not offer
all the functionalities required to ensure a successful event. These
functionalities included automatic push notifications and keeping track of
non-IPAC members who attended the event.

Additionally, IPAC’s mentorship program requires its staff to keep track of
important member details such as location, medical specialty, and level of
education so as to accurately offer the right membership services, information,
and support. Before Glue Up, the association experienced challenges in managing
its member database, tracking donations, organizing events, and tracking event
attendance.


THE INDIGENOUS PHYSICIANS ASSOCIATION DISCOVERS GLUE UP’S ALL-IN-ONE SOFTWARE


The Indigenous Physician Association of Canada’s 3-person management team

Fueled by the need to streamline event management, optimize member database
management and spend more time connecting and engaging its members, IPAC’s
membership and mentorship manager, Sarah Arayuak Thompson took to Google search
in search of organizations that offered online event management software
platforms. As a small non-profit organization with three staff members, the
association needed a system that worked seamlessly, fulfilled its needs, and
reduced its workload. Glue Up customer satisfaction reviews reassured Sarah that
the all-in-one solution was the membership management software they were looking
for.

“We found that Glue Up is a CRM that could not only help us better organize our
events but also easily manage our member database. The system is user-friendly,
easy to learn, and extremely intuitive. It allows us to perform multiple tasks
in a short time and Glue Up’s support provides quick solutions to any challenges
we experience. We feel supported as an organization,” says Sarah.


THE BEST MEMBERSHIP MANAGEMENT SOFTWARE THAT SCALES WITH YOUR ASSOCIATION

IPAC choose Glue Up for several reasons. The association found the platform
affordable and within its price range with Glue Up’s customized discount for
non-profit organizations. While other vendors offered sales pitches without
assurances of the association’s growth, Glue Up explicitly demonstrated how IPAC
would benefit from the solution including scalability and growing its member
base.

“We are extremely happy with all of Glue Up’s features and functionalities. Our
association has particularly benefited from the platform’s ability to approve
multiple member applications and keep track of membership changes such as when
student members graduate to residents. The waitlist feature on Glue Up’s event
management software has also helped create more awareness about our association
within our community.”

Since adopting Glue Up, IPAC has gained over 50 new members and has sent out
over 15,000 email campaigns.


SWITCHING SYSTEMS AND TRANSITIONING TO GLUE UP

As the membership and mentorship manager of IPAC, the transition process and
getting the event management software up and running fell primarily on Sarah
Thompson.

“Transitioning to Glue Up was easy. It took me about a month to successfully
migrate three hundred and eighty IPAC members into the Glue Up system and set
them up under the right membership type, and location, as well as import other
critical data. Glue Up’s Excel file import feature made the process seamless as
all I needed to do is pull the association’s data from our previous system and
simply upload it into Glue Up. The Glue Up team was also fantastic in offering
immediate help when I ran into any speed bumps.”


ENABLING TRUE MEMBER ENGAGEMENT AND DEEPER CONNECTIONS WITH GLUE UP


IPAC PriDoc 2022 Breakout Session in July 2022 Break

Before Glue Up, the association’s staff spent a lot of time on administrative
tasks and navigating challenges accessing member data. This affected member
engagement as the association had inadequate time to serve and truly connect
with its members. With automation, simplified membership workflows, and event
management processes, the association is now spending more time connecting with
its members and giving them the experience and support they deserve.


THE INDIGENOUS PHYSICIANS ASSOCIATION OF CANADA GROWS ITS COMMUNITY THROUGH
SUCCESSFUL IN-PERSON EVENTS


Pacific Region Indigenous Doctors Congress (PRIDoC) 2022 Opening Ceremony in
July

The Indigenous Physicians Association of Canada held a successful in-person with
400 attendees from across the Pacific region in July 2022 on Glue Up’s Event
Management Software. The association sent out 52 push notifications to both
members and non-members to increase awareness and engagement around the event.
In September 2022, the association successfully organized and held nine
in-person events on the Glue Up platform.

“Glue Up’s event management software enabled us to create a comprehensive agenda
for our 5-day congress which gave our attendees the opportunity to plan which
sessions to attend. As we usually organize in-person events at medical schools
in different locations such as Toronto and Vancouver, Glue Up’s CRM and
campaigns feature enabled us to create different subscription lists based on
these locations thus allowing us to personalize communication about our
in-person events. Having all our information in one system to set up events,
send out campaigns and get new members has brought great value to our
association. We have experienced tremendous growth thanks to Glue Up.”


IPAC RECOMMENDS GLUE UP FOR NON-PROFIT ORGANIZATIONS 



> “Affordability is a critical aspect for non-profit organizations. Glue Up is
> affordable and has everything you need to manage your memberships, donations,
> fundraising, and events. As non-profits heavily rely on their membership
> database, Glue Up makes data management and life in general much easier. Glue
> Up also helps you increase outreach to not only your members but the broader
> community.”
> 
> SARAH ARAYUAK-THOMPSON, MEMBERSHIP AND MENTORSHIP MANAGER OF THE INDIGENOUS
> PHYSICIANS ASSOCIATION OF CANADA (IPAC)


ENGAGE YOUR COMMUNITY AND GROW YOUR MEMBER BASE WITH GLUE UP

Glue Up is helping IPAC expand its outreach to support more indigenous and
people of color as they navigate in a westernized world with different systems
from traditional indigenous communities. With Glue Up, the association is
providing knowledge and enabling relationships that help level the playing field
for indigenous medical students, residents, and physicians thus building a
strong inclusive community.

With Indigenous people making up only 4% to 5% of Canada’s population, IPAC
intends to increase the population of Indigenous physicians providing care in
their local communities whether urban, rural, or remote. Glue Up is helping the
Indigenous Physicians Association of Canada achieve its vision of having every
indigenous medical student become a member of the association.

Are you looking for an affordable, intuitive membership management software that
scales with your organization, grows your member base, and engages your
community? Get a demo and discover how Glue Up can help your organization, too!



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Automate membership processes and provide members premium experience.

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Streamline all your finance-related processes and grow revenue.

Tasks

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Manage and scale up your trainings and certification courses.

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My Glue

Provide attendees and members a mobile app to engage anywhere.

Manager App

Manage your operations and stay in the know on the go.

A Best-In-Class Solution


WE ARE VERY PLEASED WITH THE SIMPLICITY OF THE SYSTEM. WE RARELY SPEND TIME
TRAINING STAFF AS MOST USERS SIMPLY “GET IT". IT’S SIMPLE AND FAST
OUT-OF-THE-BOX SOLUTION. WE NOW HAVE 4 CLIENT ACCOUNTS RUNNING ON GLUE UP
SOFTWARE.

Marcel Ewals, Director, Community Development, MCI Group




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