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Copilot
Copilot
Copilot
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Copilot + agents: Redefining business processes with autonomous capabilities.



Learn more





MICROSOFT COPILOT STUDIO

Enhance Microsoft 365 Copilot with agents or build your own custom experiences.
Try free Try a demo


Overview

 * Overview
 * Capabilities
 * Analyst reports
 * Pricing
 * Support and resources
 * FAQ
 * Get started



--------------------------------------------------------------------------------

Try it free Sign in
Try it free Sign in

OVERVIEW


YOUR AGENT, YOUR WAY

Design intelligent, dynamic, and connected AI assistants for employees and
customers with Copilot Studio.



POWERFUL, CONNECTED AGENTS – BUILT BY YOU


BUILD AGENTS

Design conversational applications for different channels using generative AI
and large language models.


ADD AGENTS TO MICROSOFT 365 COPILOT

Transform business processes with agents deployed to Microsoft 365 Copilot.  


USE ONE CONNECTED PLATFORM

Start with Copilot Studio and seamlessly integrate with Azure AI and other
Microsoft conversational AI tools.
Capabilities


BUILD YOUR OWN AGENT

Connect Design Enhance
Previous

Next

 * GENERATE CONVERSATIONS
   
   Enhance your agent’s ability to answer questions quickly by pointing it to
   your organization’s websites or internal knowledge.
   
 * TURN CONVERSATION INTO ACTION
   
   Design actions that are triggered by user conversations using Power Platform
   connectors, Power Automate flows, custom topics, and AI prompts.
   
 * BRING YOUR SYSTEMS TO LIFE
   
   Select from thousands of prebuilt data connectors across Microsoft and
   non-Microsoft data sources to make your agent more efficient.
   
 * CONNECT YOUR AGENT TO YOUR SERVICES
   
   Configure, train, and connect services within Azure, such as Azure OpenAI
   Service, knowledge bases, and foundation models.
   

 * CONTROL AGENT RESPONSES FOR SPECIFIC TOPICS
   
   Design custom workflows that require defined responses, such as those for
   sensitive topics involving customer data or policies.
   
 * EASILY HANDLE COMPLEX QUERIES
   
   Use natural language and graphical interfaces to add triggers and workflows
   to conversations.
   
 * OFFER PERSONALIZED, RESPONSIVE INTERACTION
   
   Enhance experiences, engage users, and drive customer engagement with rich,
   dynamic responses, real-time notifications, and personalized interactions.
   
 * BUILD THE WAY YOU WANT
   
   Create agents using natural language or a graphical interface, or switch to
   code view.
   

 * EXPAND YOUR AGENT’S REACH
   
   Easily distribute your agent across multiple channels, including websites and
   social media.
   
 * AUGMENT LINE-OF-BUSINESS APPS
   
   Create a modern conversational experience to enhance your line-of-business
   applications’ capabilities and reach.
   
 * USE WITH LOW-CODE APPS
   
   Connect Copilot Studio with low-code applications, workflows, websites, data,
   and analytics.
   
 * ESCALATE THE CONVERSATION
   
   Continue the conversation with human agents using an end-to-end customer
   engagement platform.
   

Back to tabs


ADD AGENTS TO MICROSOFT 365 COPILOT


 * ENHANCE MICROSOFT 365 COPILOT
   
   Deploy agents directly to the applications your employees frequently work in,
   like Microsoft Teams, SharePoint, and Business Chat.
   
 * HANDLE MISSION-CRITICAL SCENARIOS
   
   Design tailored conversations for predictable scenarios that require specific
   responses, such as those for compliance or regulatory topics.
   
 * BOOST PRODUCTIVITY BY AUTOMATING WORKFLOWS
   
   Simplify and automate business processes and tasks -- such as submitting
   expenses, onboarding employees, and updating benefits -- using Microsoft 365
   Copilot.
   
 * DO MORE WITH YOUR DATA
   
   Give agents secure access to your most valuable organizational data in
   Microsoft 365 or connect to your external line of business applications.
   


SECURELY MANAGE AND GOVERN

 * MANAGE YOUR AGENTS FROM A CENTRAL ADMIN CENTER
   
   Establish trust with comprehensive policies, access controls, and environment
   management, all accessible from within the admin center.
   
 * REVIEW COMPREHENSIVE ANALYTICS
   
   Optimize responses and fine-tune your agent with built-in analytics,
   including vital key performance indicators (KPIs).
   
 * WORK WITH A FLEXIBLE SOFTWARE AS A SERVICE PLATFORM
   
   Eliminate the burdens of infrastructure management, maintenance, and updates
   to ensure peak performance for your agent.
   
 * USE AI RESPONSIBLY
   
   Uphold the highest standards of governance, trust, and data controls.
   Learn more
   

ANALYST REPORTS


RECOGNIZED BY TOP INDUSTRY ANALYSTS 


 * Learn why Microsoft was named a leader in the IDC MarketScape: Worldwide
   General Purpose Conversational AI Software 2023 Vendor Assessment.
   Read the excerpt 

Pricing


COPILOT STUDIO PRICING




MICROSOFT COPILOT STUDIO

CAD $271.40
25,000 messages/month1,2
Plus applicable tax
Buy now Try free
25,000 messages/month1,2
Plus applicable tax
Buy now Try free
The version of Microsoft 365 is not available in your country/region. Visit
Microsoft Store to find out which versions of Microsoft 365 are available in
your country/region.
Build your own agents, available across multiple channels, to assist employees
and customers.
Copilot Studio offers a graphical development environment to build agents using
generative AI, sophisticated dialog creation, knowledge, actions, and built-in
analytics that work with Microsoft conversational AI tools.


MICROSOFT 365 COPILOT

CAD $40.70
user/month
Annual commitment*
Plus applicable tax
Learn more
Annual commitment*
Plus applicable tax
Learn more
The version of Microsoft 365 is not available in your country/region. Visit
Microsoft Store to find out which versions of Microsoft 365 are available in
your country/region.
Use Copilot Studio to build agents for Microsoft 365 Copilot.
Bring Microsoft 365 Copilot to your organization with a qualifying Microsoft 365
subscription for business or enterprise.

*Microsoft 365 Copilot may not be available for all markets and languages. To
purchase, customers must have a qualifying Microsoft 365 plan for enterprise or
business.
SUPPORT AND RESOURCES


IMPLEMENTATION AND SUPPORT


DOCUMENTATION

See how to get started using Copilot Studio in your organization.
Learn more


COMMUNITY

Connect with and learn from experts and peers.
Join the community


SUPPORT

Get technical support and quick responses to your most critical cases, included
with your Copilot Studio paid license.
Request support


CUSTOMER SUCCESS WITH COPILOT STUDIO

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> “Copilot Studio has helped us reduce the workload and costs of our support
> team, while increasing the engagement and loyalty of our employees.”

Ramesh Murugan, Director of Employee Technology and Experiences, PayPal
Read more

> “[Copilot Studio] will allow us to elevate the customer experience and
> increase our speed-to-market delivering on our Digital Strategy.”

  Des Morley, Chief Digital and Technology Officer, An Post
Read more

> “City of Kelowna has built copilots using Microsoft Copilot Studio …
> revolutionizing the way we serve both the citizens and builders.”

Jazz Pabla, Director of Information Services, City of Kelowna
Read more

Back to CUSTOMER STORIES section


ADDITIONAL RESOURCES

Blog


EASILY BUILD COPILOT AGENTS

Learn how agents built with Copilot Studio improve Microsoft 365 Copilot. Read
the announcement.
Read the announcement
Event


WATCH MICROSOFT BUILD ON DEMAND

Check out highlights and sessions from the 2024 event, including copilot
development.
Watch now
FAQ


FREQUENTLY ASKED QUESTIONS

Expand all
Collapse all
 * 01/
   
   
   WHAT IS MICROSOFT COPILOT STUDIO?
   
   Copilot Studio is an end-to-end conversational AI platform that empowers you
   to create agents using natural language or a graphical interface. With
   Copilot Studio, you can easily design, test, and publish agents that suit
   your needs for internal or external scenarios across your industry,
   department, or role.

 * 02/
   
   
   HOW DO I KEEP UP WITH THE LATEST NEWS?
   
   Follow the Microsoft Copilot Studio blog for product announcements and
   updates.
   
    
   
   Read the blog

 * 03/
   
   
   WHAT ARE THE BENEFITS OF PUBLISHING YOUR AGENT TO MICROSOFT 365 COPILOT?
   
   With Copilot Studio, you can build agents and publish them anywhere,
   including Microsoft 365 Copilot. When you publish to Copilot, your
   organization benefits from being able to use that agent within the
   applications your employees frequently work in, like Teams, SharePoint, and
   Business Chat.

 * 04/
   
   
   IS MICROSOFT POWER VIRTUAL AGENTS PART OF COPILOT STUDIO?
   
   Yes, capabilities and features of Power Virtual Agents are now part of
   Copilot Studio following significant investments in generative AI and
   enhanced integrations across Copilot.
    
   
   Learn more

 * 05/
   
   
   HOW DOES COPILOT STUDIO APPROACH RESPONSIBLE AI?
   
   Generative AI within Copilot Studio is designed to align with our responsible
   AI principles, including fairness, reliability and safety, privacy and
   security, inclusiveness, transparency, and accountability.
   
    
   
   Learn more

 * 06/
   
   
   WHICH LANGUAGES DOES COPILOT STUDIO SUPPORT?
   
   Copilot Studio supports Chinese (simplified and traditional), Czech, Danish,
   Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian,
   Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian,
   Spanish, Swedish, Thai, and Turkish.
   
    
   
   Learn more


MICROSOFT COPILOT STUDIO

 

Get started


START FOR FREE WITH COPILOT STUDIO

Contact your Microsoft sales representative or start a free trial.
Try it free


EMPOWER YOUR WORKFORCE WITH MICROSOFT 365 COPILOT

Get all the features of an intuitive AI assistant with enterprise-grade
security, privacy, compliance, and responsible AI.
Learn more


EXPLORE NEW WAYS TO WORK WITH COPILOT

See what’s possible and achieve new experiences using AI.
Learn more
 1. [1]
    Licenses are capacity based and additional messages can be purchased. A
    billable message is a request or message sent to the copilot/bot triggering
    an action and/or response.
    
    Once your paid subscription begins, cancellation policies vary based on your
    status as a new customer and your Microsoft product and domain
    selections. Learn more. Cancel your Microsoft 365 subscription any time by
    going to the Microsoft 365 admin center. When a subscription is canceled,
    all associated data will be deleted. Learn more about data retention,
    deletion, and destruction in Microsoft 365.  
    
    Prices shown are for marketing purposes only and may not reflect the actual
    list price due to currency, country, and regional variant factors. Your
    actual price will be reflected in the checkout. 
 2. [2]
    Message consumption rates: 1) Regular (non-generative AI) = 1 message; and
    2) Generative AI (answers over your data) = 2 messages. Customers can use a
    mix of regular and generative AI messages with the capacity.

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