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thebigword
Professional Translation & Interpreter Services
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INNOVATIVE LANGUAGE TECHNOLOGY FOR GOVERNMENT AND BUSINESS
thebigword is a world leader in interpretation and translation technology,
supporting governments and global brands with all their language services needs.
With our global team of linguists and localisation experts, we have built a
reputation for quality, reliability and flexibility.
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Request a Demo👆
WHAT WE DO
LANGUAGE SERVICES FOR PROFESSIONALS
As the world gets smaller, the need for language services grows. We provide
interpreting services to facilitate access to services for communities and
translation to bring brands across borders.
GOVERNMENT SERVICES
Preferred supplier to 3 national governments and 100’s of local authorities
ENTERPRISE GLOBAL BRANDS
Supplier to 80% of the top 100 global brands
DEFENCE & INTERNATIONAL SECURITY
Highly specialised support services designed for the Defence & Security industry
SUPPORT SERVICES
Secure staffing and outsourced independent QA services for clients
UNIFIED PLATFORM
INNOVATIVE QUALITY ASSURANCE
TECHNOLOGY
WordSynk is thebigword Group’s unified platform for language-software solutions.
Used by all of our clients from the world’s largest companies and brands,
including well-known Silicon Valley tech companies, to the British and US
Government Departments.
1. Secured by Microsoft Azure cloud security
2. Accessible from anywhere with internet connection
3. Mobile apps to coordinate interpreters and service users
4. Detailed management reporting
5. Built in automation and AI powered services
Find out more
Staffing Solutions Interpreting Translation Transcription Staffing Solutions
Interpreting Translation Transcription Staffing Solutions
OUR SERVICES
INTERPRETING
On-site remote services enabled by our proprietary technology tools. Our
traditional face-to-face services are essential for sensitive and complex
situations. A favoured service of our healthcare and legal sector clients who
require the in-person service of a face-to-face interpreter.
1. Over 250 Languages Supported
2. Face to Face Interpreting
3. Telephone Interpreting
4. Video Remote Interpreting
OUR SERVICES
TRANSLATION
Written language support for any challenge. Our professional translation
services encompass a wide range of individual services, essential for providing
world leading language services. Machine Translation powered by AI offers a cost
effective alternative to the detailed service of Human Translation. Or for even
greater quality we offer specialised translators with expert knowledge to not
simply translate, but to reimagine your content.
1. Machine Translation
2. Augmented Machine Translation
3. Human Translation
OUR SERVICES
TRANSCRIPTION
As a major supplier to justice departments at local and national level, we are
well prepared to handle demanding transcription requests associated with legal
proceedings and prison security assurance. We can work with almost any file type
and any format, being as flexible as possible to support those challenging
situations where transcription is a necessity.
1. Compliant and secure
2. Accurate and professional
3. Fast and efficient
OUR SERVICES
STAFFING SOLUTIONS
Our bespoke recruitment processes are the most stringent in the industry.
Managing a global operation can be a daunting challenge. Our experienced
recruiters draw from our database of registered contractors and use smart tech
tools to identify and engage hidden potential candidates where they live.
1. Outsourced recruitment
2. Subject Matter Experts
3. Management & Training
WORDSYNK NETWORK
BUILT WITH LINGUISTS IN MIND
Our growing network of linguists can deliver all services on-the-go as well as
control their profile.
With real-time updates, linguists can conduct all interpreting and translation
assignments, accept opportunities and support clients wherever they are in the
world.
Learn more
POLICE INTERPRETERS
We are actively recruiting for skilled, experienced Police Interpreters. To
register as a police interpreter, follow the link below.
Link to landing page
KEY LANGUAGES
We have a number of key languages we are recruiting for, a full list is
available via the link.
SECURITY CLEARANCE
We are looking for Interpreters with a NPPV Level 3 Clearance, more details
available via the link.
MANAGE YOUR BOOKINGS ANYWHERE WITH THE WORDSYNK NETWORK APP
Work on the go with a fully mobile optimised version of WordSynk Network, which
we have developed to ensure the best experience for you no matter where you are
in the world.
Our advanced mobile application will also be available on Google Play and Apple
application stores, making it as accessible as possible. Click to download
below.
NHS
When a patient who speaks another language walks through the door, we know we
can get an interpreter who speaks one of 257 different languages on the phone in
30 seconds, thanks to thebigword. We can now make substantial savings, without
having any negative impact on a quality patient experience, and receive a more
flexible service.
IBM
thebigword delivered exactly what we wanted
A much improved service for language support compared with our previous supplier
– it’s been absolutely great value for money and means we’ve seen some decent
savings.
UNILEVER
Collaboration with thebigword has helped us to understand the ways in which we
could reduce translation cost, without compromising on quality.
Payback is already showing itself in our Translation Memory savings and we are
assured that thebigword technology solutions are evolving quickly in line with
our business to continually build upon this success.
HONEYWELL
thebigword has customer service representatives explain the entire process and
help us through each and every step as if we were their only concern.
Communication is excellent, problem-solving is timely and friendly, and projects
are always completed to deadline.
HARLEY DAVIDSON
thebigword has been a key partner for us, making the translation of our new
website into seven different languages a slick and simple process.
GLAXOSMITHKLINE
thebigword has played a vital role for us, making something challenging seem
simple. The whole translation process runs extremely smoothly and efficiently.
METROPOLITAN POLICE
Maintaining absolute control over the process of reviewing non-evidential
material recovered during the course of an investigation is of equal import as
the weight of evidence. Utilising thebigword’s Machine Translation technology
gave our team the freedom to focus on building a robust and conclusive
investigation.
MANCHESTER COUNTY COURT
Even though the booking was made at the last minute the interpreter still
arrived 15 minutes early and the service we received was excellent both during
the court hearing and afterwards.
XEROX
Integrated Neural Machine Translation (supported by AI) has allowed us to drive
down costs, improve speed to market and maintain language quality. We are
starting to see the benefits of this approach after a few weeks of launch and
expect the machines to continually improve/learn as more flows through them
providing us with continued savings over time.
SEALED AIR
Their staff are very good at working quickly – we’ve had a few projects that
have given us no time at all really, but they’ve reacted very well to it. They
also manage the different time zones very well and they’ve worked very hard to
learn all our terminology. An important thing is they can be flexible and if we
see anything that could be improved, they’re always very responsive to it.
SECURITY
SECURITY FOR GLOBAL BUSINESSES
Fast access to affordable and reliable language support services for global
businesses
SECURITY
Our WordSynk System is one of the most secure on the market. Hosted on Microsoft
Azure Cloud Systems, it is one of the most secure cloud-based solutions
available, with 256-bit encryption.
MICROSOFT AZURE
For clients who require additional layers of security for their own compliance
we are able to offer local and remote data storage through Microsoft’s Azure
server network.
ISO COMPLIANT
We hold the ISO27001 for Information Security, demonstrating our commitment to
providing excellent service to our clients. Including excellence in how we
handle their data.
COMPLIANCE
Many of our clients have made commitments to Green and Carbon Neutral pledges, a
commitment we admire and have strived to help our clients attain. That is why
thebigword is 100% carbon neutral, so our clients can be sure that we are doing
our part as a supplier.
SERVING BUSINESSES GLOBALLY
Over 40 years of service in the language industry has made us the perfect
language partner for global businesses and governments.
15000
Professional Linguists
1B
Words translated annually
1M
Minutes Telephone Interpreting a month
15
Procurement frameworks
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GET IN TOUCH
Please contact our Sales Team for any information regarding our services and to
discuss how they can benefit you. We monitor our enquiries inbox regularly and
will respond to all requests as we are able to.
1. Interpretation, translation and localisation services to help you trade
anytime, anywhere
2. Agile technology at the touch of a button
3. Timely solutions available 24/7/365
4. Strong, long-term client partnerships
5. Delivering the best services every time
Are you a Linguist?
QUICK MENU
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* About Us
POLICIES
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* Modern Slavery Policy
* Cookies Policy
LATEST NEWS
* thebigword secures new contract with the Department for Transport April 14,
2022
* Protected: thebigword launches new WordSynk TI platform available for
interpreters April 13, 2022
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