URL: https://support.tcl.com/
Submission: On August 14 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 28 IPs in 4 countries across 23 domains to perform 70 HTTP transactions. The main IP is 54.204.238.15, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.tcl.com.
TLS certificate: Issued by E6 on August 14th 2024. Valid for: 3 months.
This is the only time support.tcl.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 5 54.204.238.15 14618 (AMAZON-AES)
4 2a00:1450:400... 15169 (GOOGLE)
9 16.182.108.160 16509 (AMAZON-02)
14 2600:9000:225... 16509 (AMAZON-02)
2 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
4 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 151.101.2.217 54113 (FASTLY)
3 2001:4860:480... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 23.196.235.186 16625 (AKAMAI-AS)
2 2a03:2880:f08... 32934 (FACEBOOK)
6 8 34.240.235.66 16509 (AMAZON-02)
2 147.154.152.209 31898 (ORACLE-BM...)
3 6 192.29.96.90 31898 (ORACLE-BM...)
3 2a03:2880:f17... 32934 (FACEBOOK)
1 104.244.42.3 13414 (TWITTER)
1 3.71.149.231 16509 (AMAZON-02)
1 34.98.64.218 396982 (GOOGLE-CL...)
1 69.173.144.139 26667 (RUBICONPR...)
1 172.217.18.2 15169 (GOOGLE)
1 2 185.89.210.90 29990 (ASN-APPNEX)
2 138.1.127.49 31898 (ORACLE-BM...)
1 147.154.123.144 31898 (ORACLE-BM...)
70 28
Apex Domain
Subdomains
Transfer
14 helpjuice.com
static.helpjuice.com — Cisco Umbrella Rank: 193292
419 KB
9 amazonaws.com
s3.amazonaws.com
771 KB
8 prfct.co
pixel-geo.prfct.co — Cisco Umbrella Rank: 48357
4 KB
8 tcl.com
support.tcl.com
help.tcl.com
159 KB
5 custhelp.com
tclusa.custhelp.com
tclusa.widget.custhelp.com
7 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 104
21 KB
4 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 112
392 KB
3 facebook.com
www.facebook.com — Cisco Umbrella Rank: 108
3 KB
3 atgsvcs.com
static.atgsvcs.com — Cisco Umbrella Rank: 53936
rules.atgsvcs.com — Cisco Umbrella Rank: 60879
38 KB
3 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 252
cm.g.doubleclick.net — Cisco Umbrella Rank: 363
708 B
3 google.com
region1.analytics.google.com — Cisco Umbrella Rank: 3773
3 googleapis.com
ajax.googleapis.com — Cisco Umbrella Rank: 641
fonts.googleapis.com — Cisco Umbrella Rank: 110
33 KB
2 adnxs.com
secure.adnxs.com — Cisco Umbrella Rank: 764
2 KB
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 236
73 KB
2 google.de
www.google.de — Cisco Umbrella Rank: 6716
126 B
2 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1832
18 KB
1 rightnowtech.com
vsvipph01.rightnowtech.com — Cisco Umbrella Rank: 258681
415 B
1 rubiconproject.com
pixel.rubiconproject.com — Cisco Umbrella Rank: 555
239 B
1 openx.net
us-u.openx.net — Cisco Umbrella Rank: 864
264 B
1 yahoo.com
ups.analytics.yahoo.com — Cisco Umbrella Rank: 612
126 B
1 twitter.com
analytics.twitter.com — Cisco Umbrella Rank: 1356
394 B
1 perfectaudience.com
tag.perfectaudience.com — Cisco Umbrella Rank: 62462
5 KB
1 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 336
5 KB
70 23
Domain Requested by
14 static.helpjuice.com support.tcl.com
static.helpjuice.com
9 s3.amazonaws.com support.tcl.com
static.helpjuice.com
s3.amazonaws.com
8 pixel-geo.prfct.co 6 redirects support.tcl.com
5 support.tcl.com 2 redirects support.tcl.com
4 www.google-analytics.com support.tcl.com
www.google-analytics.com
4 www.googletagmanager.com support.tcl.com
www.googletagmanager.com
3 www.facebook.com support.tcl.com
3 help.tcl.com support.tcl.com
3 tclusa.custhelp.com 3 redirects
3 region1.analytics.google.com www.googletagmanager.com
2 tclusa.widget.custhelp.com static.atgsvcs.com
2 secure.adnxs.com 1 redirects support.tcl.com
2 rules.atgsvcs.com static.atgsvcs.com
2 connect.facebook.net tag.perfectaudience.com
connect.facebook.net
2 www.google.de support.tcl.com
2 stats.g.doubleclick.net www.googletagmanager.com
2 fonts.googleapis.com support.tcl.com
static.helpjuice.com
2 maxcdn.bootstrapcdn.com support.tcl.com
1 vsvipph01.rightnowtech.com tclusa.widget.custhelp.com
1 cm.g.doubleclick.net support.tcl.com
1 pixel.rubiconproject.com support.tcl.com
1 us-u.openx.net support.tcl.com
1 ups.analytics.yahoo.com support.tcl.com
1 analytics.twitter.com support.tcl.com
1 static.atgsvcs.com ajax.googleapis.com
1 tag.perfectaudience.com support.tcl.com
1 cdnjs.cloudflare.com support.tcl.com
1 ajax.googleapis.com support.tcl.com
70 28
Subject Issuer Validity Valid
support.tcl.com
E6
2024-08-14 -
2024-11-12
3 months crt.sh
*.google-analytics.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.helpjuice.com
Sectigo RSA Domain Validation Secure Server CA
2024-07-31 -
2025-07-31
a year crt.sh
bootstrapcdn.com
WE1
2024-07-23 -
2024-10-21
3 months crt.sh
upload.video.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
cdnjs.cloudflare.com
WE1
2024-07-31 -
2024-10-29
3 months crt.sh
*.perfectaudience.com
GlobalSign Atlas R3 DV TLS CA 2024 Q2
2024-05-15 -
2025-06-16
a year crt.sh
*.g.doubleclick.net
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.google.de
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
static.atgsvcs.com
DigiCert TLS RSA SHA256 2020 CA1
2024-05-12 -
2025-05-14
a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2024-05-23 -
2024-08-21
3 months crt.sh
rules.ee.channels.ocs.oraclecloud.com
DigiCert TLS RSA SHA256 2020 CA1
2024-02-26 -
2025-03-11
a year crt.sh
*.prfct.co
GlobalSign RSA OV SSL CA 2018
2023-10-31 -
2024-12-01
a year crt.sh
*.widget.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1
2023-09-13 -
2024-10-11
a year crt.sh
*.rightnowtech.com
DigiCert TLS RSA SHA256 2020 CA1
2023-11-02 -
2024-11-29
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.tcl.com/
Frame ID: EB7702E3B07B26F0C3C66E8B9BFA789F
Requests: 79 HTTP requests in this frame

Screenshot

Page Title

TCL Support

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • adnxs\.(?:net|com)

Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js

Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • ([\d.]+)?/modernizr(?:\.([\d.]+))?.*\.js

Overall confidence: 100%
Detected patterns
  • https?://[^/]*\.openx\.net

Overall confidence: 100%
Detected patterns
  • atgsvcs.+atgsvcs\.js

Overall confidence: 100%
Detected patterns
  • https?://[^/]*\.rubiconproject\.com

Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

70
Requests

83 %
HTTPS

44 %
IPv6

23
Domains

28
Subdomains

28
IPs

4
Countries

2017 kB
Transfer

3679 kB
Size

23
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4
  • https://support.tcl.com/knowledgebase.css HTTP 302
  • https://support.tcl.com/packs/css/knowledgebase-ab141601.css
Request Chain 5
  • https://support.tcl.com/knowledgebase.js HTTP 302
  • https://support.tcl.com/packs/js/knowledgebase-1477047a42ecb2941dca.js
Request Chain 55
  • https://pixel-geo.prfct.co/tagjs?a_id=21566&source=js_tag HTTP 302
  • https://pixel-geo.prfct.co/tagjs?check_cookie=1&a_id=21566&source=js_tag
Request Chain 57
  • https://tclusa.custhelp.com/euf/assets/js/chat.js?_=1723623581542 HTTP 301
  • https://help.tcl.com/euf/assets/js/chat.js?_=1723623581542
Request Chain 58
  • https://tclusa.custhelp.com/rnt/rnw/javascript/vs/1/vsapi.js HTTP 301
  • https://help.tcl.com/rnt/rnw/javascript/vs/1/vsapi.js
Request Chain 59
  • https://tclusa.custhelp.com/vs/1/vsopts.js HTTP 301
  • https://help.tcl.com/vs/1/vsopts.js
Request Chain 63
  • https://pixel-geo.prfct.co/cs/?partnerId=twtr HTTP 302
  • https://analytics.twitter.com/i/adsct?p_id=48571&p_user_id=pa_rMlXiyjaCKurRznrH
Request Chain 64
  • https://pixel-geo.prfct.co/cs/?partnerId=yah HTTP 302
  • https://ups.analytics.yahoo.com/ups/58288/sync?uid=pa_rMlXiyjaCKurRznrH&_origin=1
Request Chain 65
  • https://pixel-geo.prfct.co/cs/?partnerId=opx HTTP 302
  • https://us-u.openx.net/w/1.0/sd?id=537114372&val=pa_rMlXiyjaCKurRznrH
Request Chain 66
  • https://pixel-geo.prfct.co/cs/?partnerId=rbcn HTTP 302
  • https://pixel.rubiconproject.com/tap.php?v=189868&nid=4106&expires=30&put=pa_rMlXiyjaCKurRznrH
Request Chain 67
  • https://pixel-geo.prfct.co/cs/?partnerId=goo HTTP 302
  • https://cm.g.doubleclick.net/pixel?google_nid=nowspots_bidder&google_hm=cGFfck1sWGl5amFDS3VyUnpuckg
Request Chain 70
  • https://secure.adnxs.com/seg?t=2&add=1617767 HTTP 307
  • https://secure.adnxs.com/bounce?%2Fseg%3Ft%3D2%26add%3D1617767

70 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.tcl.com/
66 KB
67 KB
Document
General
Full URL
https://support.tcl.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
54.204.238.15 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-238-15.compute-1.amazonaws.com
Software
Cowboy /
Resource Hash
2a8ce57f900966cb0b21610f10936d76cb78cc482d67f75a645e9c52400eea52
Security Headers
Name Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Cache-Control
max-age=0, private, must-revalidate
Connection
keep-alive
Content-Type
text/html; charset=utf-8
Date
Wed, 14 Aug 2024 08:19:38 GMT
Etag
W/"2a8ce57f900966cb0b21610f10936d76"
Nel
{"report_to":"heroku-nel","max_age":3600,"success_fraction":0.005,"failure_fraction":0.05,"response_headers":["Via"]}
Referrer-Policy
strict-origin-when-cross-origin
Report-To
{"group":"heroku-nel","max_age":3600,"endpoints":[{"url":"https://nel.heroku.com/reports?ts=1723623579&sid=929419e7-33ea-4e2f-85f0-7d8b7cd5cbd6&s=Ktg%2FeinrsN9TXdbB4sRzZAAALTTyjh8FhNN49HN3HcE%3D"}]}
Reporting-Endpoints
heroku-nel=https://nel.heroku.com/reports?ts=1723623579&sid=929419e7-33ea-4e2f-85f0-7d8b7cd5cbd6&s=Ktg%2FeinrsN9TXdbB4sRzZAAALTTyjh8FhNN49HN3HcE%3D
Server
Cowboy
Strict-Transport-Security
max-age=2592000
Transfer-Encoding
chunked
Via
1.1 vegur
X-Content-Type-Options
nosniff
X-Download-Options
noopen
X-Permitted-Cross-Domain-Policies
none
X-Request-Id
401824e1-b99d-4932-bb51-8abfbc0812b9
X-Runtime
0.199860
X-Xss-Protection
1; mode=block
gtm.js
www.googletagmanager.com/
234 KB
80 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-KH92852
Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81d::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
39136ddf2816c979488273edb666897261fd1831c505d4d29701f3344523b718
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 14 Aug 2024 08:19:40 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
81207
x-xss-protection
0
last-modified
Wed, 14 Aug 2024 06:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Wed, 14 Aug 2024 08:19:40 GMT
flexboxgrid.min.css
s3.amazonaws.com/helpjuice_production/uploads/upload/image/1856/34388/
13 KB
13 KB
Stylesheet
General
Full URL
https://s3.amazonaws.com/helpjuice_production/uploads/upload/image/1856/34388/flexboxgrid.min.css
Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
16.182.108.160 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
dd5d9b45ee1b0a273ac05eb3b69ed2a2a10679400c7d01fa474b3296c856fdb0

Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 14 Aug 2024 08:19:42 GMT
x-amz-version-id
null
Last-Modified
Mon, 21 Sep 2015 16:49:28 GMT
Server
AmazonS3
x-amz-request-id
G0BCDQDAAGSDKHQY
ETag
"1570101510a70fc6378474b2fc588a0e"
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
13030
x-amz-id-2
txo0VMwUqxxqO3N+3OJOE1hqfjZKj3LHBm/RLIOD+6aZD/nhw8GjpuIGA4b20W+IQUi5Z52CZlc=
bootstrap.css
s3.amazonaws.com/helpjuice_production/uploads/upload/image/2195/25093/
123 KB
124 KB
Stylesheet
General
Full URL
https://s3.amazonaws.com/helpjuice_production/uploads/upload/image/2195/25093/bootstrap.css
Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
16.182.108.160 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
9ca2a4315204327d868aa4db781f8bb4275af29a3e6199ac9879a1cb65631854

Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 14 Aug 2024 08:19:42 GMT
x-amz-version-id
null
Last-Modified
Wed, 08 Jul 2015 14:38:43 GMT
Server
AmazonS3
x-amz-request-id
G0B70MC99DQQ8HBA
ETag
"e808acb0f6815cbb591b289e458a348a"
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
126432
x-amz-id-2
W4i1CfLjsCJEroMrd9+a+8D3wSmxxopqRrnkuXSoxd+0NfKFdx1ns0h+VgNMDmwQAq1peb4sjH0=
fonts.css
s3.amazonaws.com/helpjuice_production/uploads/upload/image/2195/25092/
323 KB
324 KB
Stylesheet
General
Full URL
https://s3.amazonaws.com/helpjuice_production/uploads/upload/image/2195/25092/fonts.css
Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
16.182.108.160 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
85bafbf31b212cbbbdc7ee5a0161fd09554109f549e7f084995c33bdc557c844

Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 14 Aug 2024 08:19:42 GMT
x-amz-version-id
null
Last-Modified
Wed, 08 Jul 2015 14:36:43 GMT
Server
AmazonS3
x-amz-request-id
G0B5JXV71ZY2R3Y7
ETag
"2abf6fe5e813b9ee09c8bc3432dfb42f"
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
330953
x-amz-id-2
eJgQhMf3WLU2I2rSI/2QHy+viC/luKc1T2iwRFSaruIenL4U9MxXCHUzfvufWhkEUW2GKD1fWRY=
knowledgebase-ab141601.css
support.tcl.com/packs/css/
Redirect Chain
  • https://support.tcl.com/knowledgebase.css
  • https://support.tcl.com/packs/css/knowledgebase-ab141601.css
107 KB
9 KB
Stylesheet
General
Full URL
https://support.tcl.com/packs/css/knowledgebase-ab141601.css
Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
HTTP/1.1
Server
54.204.238.15 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-238-15.compute-1.amazonaws.com
Software
Cowboy /
Resource Hash
1f8f89a649b2e17ef60ee70d08678cc002090278c713dcf68fbe1660b1494910
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 14 Aug 2024 08:19:39 GMT
Access-Control-Request-Method
*
Content-Encoding
br
Strict-Transport-Security
max-age=2592000
Nel
{"report_to":"heroku-nel","max_age":3600,"success_fraction":0.005,"failure_fraction":0.05,"response_headers":["Via"]}
Via
1.1 vegur
Connection
keep-alive
Content-Length
8263
Reporting-Endpoints
heroku-nel=https://nel.heroku.com/reports?ts=1723623580&sid=929419e7-33ea-4e2f-85f0-7d8b7cd5cbd6&s=RNt4ah24LxgVyqppp62D%2FbHSVdJhKHvfyBfvv2ZVDXg%3D
Last-Modified
Tue, 13 Aug 2024 22:40:14 GMT
Server
Cowboy
Vary
Accept-Encoding
Report-To
{"group":"heroku-nel","max_age":3600,"endpoints":[{"url":"https://nel.heroku.com/reports?ts=1723623580&sid=929419e7-33ea-4e2f-85f0-7d8b7cd5cbd6&s=RNt4ah24LxgVyqppp62D%2FbHSVdJhKHvfyBfvv2ZVDXg%3D"}]}
Content-Type
text/css
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=31536000
Expires
Wed, 13 Aug 2025 22:44:10 +0000

Redirect headers

Date
Wed, 14 Aug 2024 08:19:39 GMT
Strict-Transport-Security
max-age=2592000
X-Content-Type-Options
nosniff
Nel
{"report_to":"heroku-nel","max_age":3600,"success_fraction":0.005,"failure_fraction":0.05,"response_headers":["Via"]}
X-Permitted-Cross-Domain-Policies
none
Via
1.1 vegur
Transfer-Encoding
chunked
Connection
keep-alive
X-Xss-Protection
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Response headers

strict-transport-security
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content-encoding
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cross-origin-resource-policy
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server
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Response headers

Date
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Last-Modified
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Server
AmazonS3
x-amz-request-id
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Protocol
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Security
QUIC, , AES_128_GCM
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Software
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Name Value
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Request headers

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User-Agent
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Response headers

date
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content-encoding
br
strict-transport-security
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server
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vary
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content-type
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Request headers

Referer
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Response headers

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Security
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Response headers

date
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content-encoding
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server
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Full URL
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Response headers

pragma
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server
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cache-control
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Protocol
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Security
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Name Value
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Request headers

Referer
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User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
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server
Golfe2
age
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content-type
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alt-svc
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105 KB
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Protocol
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Security
QUIC, , AES_128_GCM
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
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content-encoding
br
strict-transport-security
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server
Google Tag Manager
vary
Accept-Encoding
content-type
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General
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Protocol
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Security
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Server
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Name Value
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Request headers

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User-Agent
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Response headers

date
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via
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x-content-type-options
nosniff
nel
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content-encoding
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x-timer
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Request headers

Referer
User-Agent
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Response headers

Content-Type
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362 KB
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Software
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Request headers

Referer
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Response headers

date
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server
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Response headers

date
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x-amz-cf-pop
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server
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etag
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Request headers

Referer
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https://support.tcl.com
User-Agent
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Response headers

Date
Wed, 14 Aug 2024 08:19:43 GMT
Last-Modified
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Server
AmazonS3
x-amz-request-id
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ETag
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Requested by
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URL: https://s3.amazonaws.com/assets.helpjuice.com/fontawesome/css/all.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Request headers

Referer
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Origin
https://support.tcl.com
User-Agent
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Response headers

Date
Wed, 14 Aug 2024 08:19:43 GMT
Last-Modified
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Server
AmazonS3
x-amz-request-id
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Server
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Response headers

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Protocol
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Software
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Resource Hash

Request headers

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Response headers

pragma
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server
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cache-control
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Response headers

pragma
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server
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Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Name Value
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Request headers

Referer
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User-Agent
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Response headers

pragma
no-cache
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x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
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101 KB
35 KB
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Full URL
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Requested by
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Security
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Server
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Software
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Request headers

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Response headers

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Protocol
H2
Security
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Server
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Reverse DNS
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Request headers

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User-Agent
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Response headers

pragma
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server
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Response headers

pragma
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server
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Protocol
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QUIC, , AES_128_GCM
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Request headers

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Response headers

pragma
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Response headers

content-security-policy
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content-type
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x-frame-options
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permissions-policy
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Protocol
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Response headers

Date
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Response headers

Date
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Redirect headers

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RNT-JN-Ext-UUID
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Cache-Control
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RNT-JN-Ext-Machine
43.2
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266
Expires
Wed, 14 Aug 2024 08:34:43 GMT
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Redirect Chain
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General
Full URL
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Requested by
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Expires
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x-fb-connection-quality
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Sat, 01 Jan 2000 00:00:00 GMT
adsct
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43 B
394 B
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Full URL
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Requested by
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URL: https://support.tcl.com/
Protocol
H2
Server
104.244.42.3 , United States, ASN13414 (TWITTER, US),
Reverse DNS
Software
tsa_o /
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Security Headers
Name Value
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Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

x-response-time
179
date
Wed, 14 Aug 2024 08:19:42 GMT
strict-transport-security
max-age=631138519
server
tsa_o
content-type
image/gif;charset=utf-8
x-transaction-id
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cache-control
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perf
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x-connection-hash
4989b8468eeb81a0b124cf23659600e1360bbd5fd3c933a2c5e5a6b69eace2ac
content-length
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Redirect headers

Location
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Cache-Control
no-store, no-cache, private
Connection
keep-alive
Content-Length
0
P3P
CP="NOI DSP COR ADM PSAo PSDo OURo SAMo UNRo OTRo BUS COM NAV DEM STA PRE"
sync
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Redirect Chain
  • https://pixel-geo.prfct.co/cs/?partnerId=yah
  • https://ups.analytics.yahoo.com/ups/58288/sync?uid=pa_rMlXiyjaCKurRznrH&_origin=1
0
126 B
Image
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Full URL
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Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
H2
Server
3.71.149.231 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
ATS/9.1.10.134 /
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Security Headers
Name Value
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Request headers

Referer
https://support.tcl.com/
User-Agent
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Response headers

date
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strict-transport-security
max-age=31536000
server
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age
0
p3p
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Redirect headers

Location
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Cache-Control
no-store, no-cache, private
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keep-alive
Content-Length
0
P3P
CP="NOI DSP COR ADM PSAo PSDo OURo SAMo UNRo OTRo BUS COM NAV DEM STA PRE"
sd
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URL: https://support.tcl.com/
Protocol
H2
Server
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Software
OXGW/0.0.0 /
Resource Hash
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Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
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via
1.1 google
server
OXGW/0.0.0
vary
Accept
content-type
image/gif
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cache-control
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alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
43
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Redirect headers

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https://us-u.openx.net/w/1.0/sd?id=537114372&val=pa_rMlXiyjaCKurRznrH
Cache-Control
no-store, no-cache, private
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keep-alive
Content-Length
0
P3P
CP="NOI DSP COR ADM PSAo PSDo OURo SAMo UNRo OTRo BUS COM NAV DEM STA PRE"
tap.php
pixel.rubiconproject.com/
Redirect Chain
  • https://pixel-geo.prfct.co/cs/?partnerId=rbcn
  • https://pixel.rubiconproject.com/tap.php?v=189868&nid=4106&expires=30&put=pa_rMlXiyjaCKurRznrH
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Full URL
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Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
HTTP/1.1
Server
69.173.144.139 Frankfurt am Main, Germany, ASN26667 (RUBICONPROJECT, US),
Reverse DNS
Software
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Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

P3P
CP="NOI CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
Pragma
no-cache
Content-Type
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Cache-Control
no-cache,no-store,must-revalidate
X-RPHost
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P3P
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Requested by
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URL: https://support.tcl.com/
Protocol
H2
Server
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Reverse DNS
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Software
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Request headers

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User-Agent
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Response headers

pragma
no-cache
date
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server
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content-type
image/png
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
170
x-xss-protection
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Redirect headers

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Cache-Control
no-store, no-cache, private
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365 B
Image
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Full URL
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Requested by
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URL: https://support.tcl.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type
image/gif
Cache-Control
no-store, no-cache, private
Connection
keep-alive
Content-Length
43
P3P
CP="NOI DSP COR ADM PSAo PSDo OURo SAMo UNRo OTRo BUS COM NAV DEM STA PRE"
tr
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0
102 B
Image
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Full URL
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Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

x-fb-connection-quality
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strict-transport-security
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server
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access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
0
bounce
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Redirect Chain
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1 KB
Image
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Full URL
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Requested by
Host: support.tcl.com
URL: https://support.tcl.com/
Protocol
H2
Server
185.89.210.90 Frankfurt am Main, Germany, ASN29990 (ASN-APPNEX, US),
Reverse DNS
941.bm-nginx-loadbalancer.mgmt.ams3.adnexus.net
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

pragma
no-cache
date
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an-x-request-uuid
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server
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accept-ch
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p3p
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content-type
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access-control-allow-origin
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cache-control
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content-type
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access-control-allow-origin
*
cache-control
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access-control-allow-credentials
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location
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x-xss-protection
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expires
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Full URL
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Host: static.atgsvcs.com
URL: https://static.atgsvcs.com/js/atgsvcs.js?_=1723623581541
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
/
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Request headers

Referer
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User-Agent
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P3P
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5 KB
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Full URL
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Requested by
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Request headers

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Response headers

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PAGE_LOAD
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Host: tclusa.widget.custhelp.com
URL: https://tclusa.widget.custhelp.com/rnt/rnw/javascript/vs/1/vsapi.js
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Resource Hash
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

Date
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Strict-Transport-Security
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X-Content-Type-Options
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3 KB
4 KB
Other
General
Full URL
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Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2250:1a00:f:4a9:64c0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
4f935a390bae1795cf15921e8be35612f8b4352ba1b82859b106742a67cb748c

Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 11 Feb 2024 08:09:06 GMT
via
1.1 0121ceb2efadb6db52d122a8b6b52f90.cloudfront.net (CloudFront)
last-modified
Thu, 20 Feb 2020 22:04:05 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P2
age
15984639
etag
"51e900fa3ed8599db68ad2e9da54a4b7"
x-cache
Hit from cloudfront
cache-control
max-age=31536000
accept-ranges
bytes
content-length
3262
x-amz-cf-id
jX08G4KyTNngUUdaD5ONY69U0rQKCWJqHAYIOsx1WdCLV9MjTxWWBg==
favicon.ico
static.helpjuice.com/helpjuice_production/uploads/upload/image/2771/152500/
3 KB
4 KB
Other
General
Full URL
https://static.helpjuice.com/helpjuice_production/uploads/upload/image/2771/152500/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2250:1a00:f:4a9:64c0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
4f935a390bae1795cf15921e8be35612f8b4352ba1b82859b106742a67cb748c

Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jan 2024 02:51:45 GMT
via
1.1 0121ceb2efadb6db52d122a8b6b52f90.cloudfront.net (CloudFront)
last-modified
Thu, 20 Feb 2020 13:52:07 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P2
age
18854880
etag
"51e900fa3ed8599db68ad2e9da54a4b7"
x-cache
Hit from cloudfront
content-type
image/vnd.microsoft.icon
cache-control
max-age=31536000
accept-ranges
bytes
content-length
3262
x-amz-cf-id
Zz0gD3TpMDo_xY8mQOYjACAWTSLHC9IXjkmf6um6_UQ07x5CQkALVQ==
collect
region1.analytics.google.com/g/
0
0
Fetch
General
Full URL
https://region1.analytics.google.com/g/collect?v=2&tid=G-RQG8MGNW6H&gtm=45je48c0v881764128za200zb77990745&_p=1723623580204&gcd=13l3l3l2l1&npa=1&dma_cps=syphamo&dma=1&tag_exp=0&cid=478094015.1723623582&ul=de-de&sr=1600x1200&are=1&frm=0&pscdl=noapi&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=AAg&_s=2&sid=1723623581&sct=1&seg=0&dl=https%3A%2F%2Fsupport.tcl.com%2F&dt=TCL%20Support&en=page_views&_et=3&tfd=8167
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-RQG8MGNW6H
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash

Request headers

Referer
https://support.tcl.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 14 Aug 2024 08:19:46 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.tcl.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

120 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| dataLayer object| google_tag_manager object| google_tag_data function| $ function| jQuery object| html5 object| Modernizr function| setCookie function| getCookie string| GoogleAnalyticsObject function| ga object| gaplugins object| gaGlobal object| gaData function| gtag object| enquire function| gup function| show_index function| search_questions function| slugify function| showResults function| viewing_question function| isOnQuestionsPage function| grabQuestionIdFromURL function| noResults function| get_auth_token function| get_account_id function| vote string| contact_us_page string| loadingDiv function| enableTabs function| validate_serial function| validate_date function| onCallUs function| onEmailUs function| onContactForm object| headingPositions object| Initdocs object| _0 function| onYouTubeIframeAPIReady object| ATGSvcs function| facebookEventsHelper function| googleAdsEventsHelper object| _pa function| fbq function| _fbq object| _pq object| Stimulus function| _ object| _ATGSvcs function| webChatConditionsCheck function| iaDecisionServiceConditionsCheck function| conditionsCheck function| runConditions function| odaHelper function| webChatHelper function| esHelper function| loadEsSdkAndCheckSession function| odaVariableParse function| webChatVariableParse function| esVariableParse function| showODAChat function| formatVersion function| isValidVersion function| showWebChat function| showEs function| addPagePeek function| odaSetPrimaryChatLanguage function| odaUpdateUser function| getConnectionData function| updateConnectionData function| webChatSetInfo function| getPreLaunchFormData function| resetPreLaunchForm function| webChatSetFormFields function| webChatSetLocale function| hasActiveWebChat function| hasActiveEsSession function| isValidWebChatAction function| odaSendMessage function| odaReconnect function| esNavigateToEsScreenComponent function| esSetProdCatComponent function| esUpdateChatComponent function| esUpdateHomeScreenActionsComponent function| esUpdatePropertyComponent function| getHostJsUrl function| callRules object| links string| DEBUG_C string| DEBUG_IP_C function| enableLogView function| displayLogView function| rnAddWidget function| rnPush function| Rule object| ruleHash function| wrap function| guard function| loadRules function| loadSiteConfigs function| loadConfig function| loadInvites function| doNotCall object| session function| registerPublicCallback object| CleverSet string| siteConfigUrl object| _oitEE object| _vsq object| VisitorService object| _adptr object| _throttler function| setIpAddrReady function| displayChatSCCLbutton string| page_location string| newChatButton function| ready function| addChatButton object| eeHandlers

23 Cookies

Domain/Path Name / Value
.tcl.com/ Name: _gid
Value: GA1.2.1722233895.1723623582
.tcl.com/ Name: _gat
Value: 1
.tcl.com/ Name: _ga
Value: GA1.1.478094015.1723623582
.tcl.com/ Name: _ga_RQG8MGNW6H
Value: GS1.1.1723623581.1.0.1723623581.60.0.0
.tcl.com/ Name: _ga_YYS8L1SHVZ
Value: GS1.1.1723623581.1.0.1723623581.60.0.0
.prfct.co/ Name: pa_uid
Value: pa_rMlXiyjaCKurRznrH
.tcl.com/ Name: _fbp
Value: fb.1.1723623582511.198033924773617668
.prfct.co/ Name: pa_twitter_ts
Value: 1723623582552
.prfct.co/ Name: pa_yahoo_ts
Value: 1723623582598
.prfct.co/ Name: pa_openx_ts
Value: 1723623582640
.prfct.co/ Name: pa_rubicon_ts
Value: 1723623582639
.prfct.co/ Name: pa_google_ts
Value: 1723623582647
.tcl.com/ Name: xdVisitorId
Value: 12C8cnuZuLA4lapfkWkuwbtB-IHYKkddN1khsTt36DIQiNA38FF
.tcl.com/ Name: atgRecVisitorId
Value: 12C8cnuZuLA4lapfkWkuwbtB-IHYKkddN1khsTt36DIQiNA38FF
.twitter.com/ Name: personalization_id
Value: "v1_KSqO6n7OdeJs4YtPdounUA=="
rules.atgsvcs.com/ Name: atgRecSessionId
Value: fehP-KyKU09yf-hXqxROpIkW0yS-1yEGxIChouUGpGVgQ12CFN_W!1667729718!822944153
rules.atgsvcs.com/ Name: E3SessionID
Value: fehP-KyKU09yf-hXqxROpIkW0yS-1yEGxIChouUGpGVgQ12CFN_W!1667729718!822944153
rules.atgsvcs.com/ Name: X-Oracle-BMC-LBS-Route
Value: b75327a7f114e692d90fe14ce0205842cbb405374473aa534a9f07263dc2108c8a86ff41fdeec71c
.tcl.com/ Name: atgRecSessionId
Value: fehP-KyKU09yf-hXqxROpIkW0yS-1yEGxIChouUGpGVgQ12CFN_W!1667729718!822944153
.adnxs.com/ Name: XANDR_PANID
Value: 9ziYK0yJgVHQ13TxNNS5c7wagE64Et5z2nf0Pzju_0v00qmw5YECgIiaeqQL-FIXNJqVOHO5DBd_DB3Rf7yiRr9Ktj3Us1ORWgkaw4hFW1o.
.adnxs.com/ Name: receive-cookie-deprecation
Value: 1
.adnxs.com/ Name: uuid2
Value: 6078677384686955651
.adnxs.com/ Name: anj
Value: dTM7k!M4/8CxrEQF']wIg2GTyiKwmD!]tbP6j2F-XstGt!@Dn9$u=6N

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=2592000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
analytics.twitter.com
cdnjs.cloudflare.com
cm.g.doubleclick.net
connect.facebook.net
fonts.googleapis.com
help.tcl.com
maxcdn.bootstrapcdn.com
pixel-geo.prfct.co
pixel.rubiconproject.com
region1.analytics.google.com
rules.atgsvcs.com
s3.amazonaws.com
secure.adnxs.com
static.atgsvcs.com
static.helpjuice.com
stats.g.doubleclick.net
support.tcl.com
tag.perfectaudience.com
tclusa.custhelp.com
tclusa.widget.custhelp.com
ups.analytics.yahoo.com
us-u.openx.net
vsvipph01.rightnowtech.com
www.facebook.com
www.google-analytics.com
www.google.de
www.googletagmanager.com
104.244.42.3
138.1.127.49
147.154.123.144
147.154.152.209
151.101.2.217
16.182.108.160
172.217.18.2
185.89.210.90
192.29.96.90
2001:4860:4802:34::36
23.196.235.186
2600:9000:2250:1a00:f:4a9:64c0:93a1
2606:4700::6811:180e
2606:4700::6812:acf
2a00:1450:4001:806::200a
2a00:1450:4001:810::200a
2a00:1450:4001:811::200e
2a00:1450:4001:81d::2008
2a00:1450:4001:830::2003
2a00:1450:400c:c00::9a
2a03:2880:f084:d:face:b00c:0:3
2a03:2880:f177:185:face:b00c:0:25de
3.71.149.231
34.240.235.66
34.98.64.218
54.204.238.15
69.173.144.139
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