support.atlassian.com Open in urlscan Pro
143.204.98.52  Public Scan

Submitted URL: https://confluence.atlassian.com/x/YzcWN
Effective URL: https://support.atlassian.com/user-management/docs/what-are-managed-accounts/
Submission: On January 24 via manual from US — Scanned from DE

Form analysis 1 forms found in the DOM

<form><span class="fieldset">
    <p><input type="checkbox" value="check" id="chkMain" checked="" class="legacy-group-status optanon-status-checkbox"><label for="chkMain">Active</label></p>
  </span></form>

Text Content

Cookie Notice

This site uses cookies to improve your browsing experience, perform analytics
and research, and conduct advertising. To change your preferences, click Cookie
Settings. Otherwise, clicking on the the website, closing the banner, or
clicking Accept all Cookies indicates you agree to our use of cookies on your
device. Atlassian Cookies and Tracking Notice


Close
Accept all Cookies
Cookie Settings


 * Your Privacy

 * Strictly Necessary Cookies

 * Performance and Analytics Cookies

 * Functional Cookies

 * Targeting Cookies

 * Atlassian Cookies and Tracking Notice

Privacy Preference Centre

Active

Always Active



Save Settings

Allow All



ATLASSIAN SUPPORT

 * Products
 * Documentation
 * Resources

 * Contact
 * 
 * Log in
 * 

 * 
 * Log in
 * 

Cloud
Data Center and Server
 * Jira Software
 * Jira Service Management
 * Jira Work Management
 * Jira Align
 * Confluence
 * Trello
 * Bitbucket
 * Opsgenie
 * Statuspage
 * Halp
 * Advanced Roadmaps for Jira
 * Team Calendars
 * Questions for Confluence
 * Atlassian Cloud

 * Manage your organization’s Atlassian accounts
   
   Gain control over your employee's Atlassian accounts.

 * Manage product users
   
   Administer users who access your products, whether or not you can manage
   their accounts.

 * Manage role and product permissions
   
   Give users product and admin access for your Atlassian cloud products.

 * Documentation
   
   Usage and admin help

 * Community
   
   Answers, support and inspiration

 * System Status
   
   Cloud services health

 * Suggestions and bugs
   
   Feature suggestions and bug reports

 * Marketplace
   
   Product apps

 * Billing & licensing
   
   Frequently asked questions

Products
Documentation
Resources
 * Log in to account
 * Contact support
 * Evaluator resources
 * Training & Certification
 * Cloud Migration Center
 * GDPR guides
 * Enterprise services
 * Atlassian Partners
 * Developers
 * User groups
 * Automation for Jira
 * Atlassian.com

User management

Documentation

 * 
   Manage your organization’s Atlassian accounts
   * Verify a domain to manage accounts
   * 
     What are managed accounts?
   * Resend a verification email to a managed account
   * Make changes to a managed user account
   * Deactivate a managed account
   * Delete a managed account
 * 
   Manage product users
   * Invite a user
   * 
     Manage an individual user's profile
     * Remove or suspend a user
     * Log in as another user
     * Update roles and properties for Jira users
   * Manage Jira Service Management customer accounts
 * 
   Manage role and product permissions
   * Specify how users get site access
   * Give users admin permissions
   * Approve or deny product access requests
   * Create and update groups
   * Update product access settings

Atlassian Support
/
User management Resources
/
Manage your organization’s Atlassian accounts


WHAT ARE MANAGED ACCOUNTS?

All the Atlassian accounts with email addresses from your verified domain become
managed accounts. Managed accounts give you the most security and access control
over your company’s use of Atlassian products.

To view all the managed accounts for your organization at admin.atlassian.com,
select Directory > Managed accounts. From the Managed accounts page, you can
search accounts by name and email address. When your search criteria is more
than 3 characters, we return results that match at least 3 continuous characters
in your search criteria in addition to results that include the full string.

If a user hasn't verified their email address, you're unable to make changes to
their account. Learn how to resend a verification email to a managed account.

If users have emails address with domains your company hasn’t verified, these
users don’t appear on your Managed accounts page. This means you can't make
changes to their accounts. Verify a domain for your organization from the
Domains page.

Was this helpful?

Yes
No
It wasn't accurate

It wasn't clear

It wasn't relevant
Provide feedback about this article


ADDITIONAL HELP

Ask the Community
 * Manage your organization’s Atlassian accounts
 * Verify a domain to manage accounts

 * What are managed accounts?

 * Resend a verification email to a managed account
 * Make changes to a managed user account
 * Deactivate a managed account
 * Show more

CommunityQuestions, discussions, and articles
 * Privacy Policy
 * Terms of Use
 * Security
 * 2022 Atlassian