www.warbyparker.com Open in urlscan Pro
104.17.185.81  Public Scan

Form analysis
1 forms found in the DOM

Name: form —

<form class="c-email-capture-form u-w11c u-m0a u-pt24 u-pb24 u-btw1 u-bc--light-gray u-btss" id="form" method="" name="form" novalidate=""><span></span>
  <div class="c-email-capture-form__content-container u-df u-flexd--c u-jc--c u-ai--c">
    <div class="c-email-capture-form__inner-text-container u-df u-jc--c u-ai--c u-flexd--r"><img alt="Illustration of paper airplane flying in from left" src="//i.warbycdn.com/v/c/assets/navigation/image/email-capture/1/96a760c4c2.png"
        class="c-email-capture-form__icon u-mr18 u-dn default">
      <h2 class="c-email-capture-form__title u-color--dark-gray u-fs24 u-ffs u-fws u-mt0 u-m0--960 u-mb24 u-tac u-tal--960">Get the inside scoop on new frames, events, and more</h2>
      <p class="c-email-capture-form__description u-ffss u-fs16 u-fs18--600 u-color--dark-gray-alt-3"></p>
    </div>
    <div class="c-email-capture-form__inner-form-container u-df u-jc--c u-ai--fs">
      <div class="c-formgroup -v2 c-email-capture-form__text-field">
        <div class="c-field-container -empty -v2"><label for="formgroup-input-email-subscribe" class="c-field-container__label -empty">Email</label><input type="email" name="subscribe" value="" id="formgroup-input-email-subscribe"
            autocapitalize="off" placeholder="Email" class="c-formgroup__field u-field -v2 -validation"><span class="c-icon-circle "></span></div><span></span>
      </div><button class="c-email-capture-form__submit" type="submit"><span class="u-hide--visual">Submit</span><svg class="c-email-capture-form__arrow">
          <title>Right arrow</title>
          <g class="c-email-capture-form__arrow-group">
            <path d="M0 7.75h19M13 15l6-7-6-7"></path>
          </g>
        </svg></button>
    </div>
  </div>
</form>

Text Content

Skip to main content
Search

Shop contacts, get a $50 eyewear creditRight<!-- --> Arrow

Open Navigation MenuClose Navigation Menu

Favorite
Cart
Search
LocationsAccount
Favorite
Cart
 * Locations
 * Sign in
 * Search
 * Favorite
 * Cart

 * Home Try-On
   
   
   * PICK 5 FRAMES TO TRY ON AT HOME (IT'S FREE!)
     
      * Shop Eyeglasses
      * Shop Sunglasses
     
      * Shop Men
      * Shop Women
   
   Pick 5 frames to try on at home (it's free)!
   
    * EyeglassesShop Men
    * SunglassesShop Women

 * Eyeglasses
   * Shop Men
   * Shop Women
   
   Starting at $95, including prescription lenses
   
    * Shop Men
    * Shop Women

 * Sunglasses
   * Shop Men
   * Shop Women
   
   Starting at $95, crafted from premium materials
   
    * Shop Men
    * Shop Women

 * Contacts
 * Accessories
 * Get a prescription

Close

 * Home Try-On
   
   Pick 5 frames to try on at home (it's free!)
   EyeglassesSunglasses
   MenWomen
   MenWomen
 * Eyeglasses
   
   Starting at $95, including prescription lenses
   MenWomen
 * Sunglasses
   
   Starting at $95, crafted from premium materials
   MenWomen
 * Contacts
   
   Save 15% on your first order
   Find your brand
 * Accessories
   
   Upgrade your glasses
   Shop accessories
 * Get a prescription
   
   Check your eyes and update your prescription
   Get started

 * Locations
 * Sign in
 * Download our app

Shop contacts, get a $50 eyewear creditRight<!-- --> Arrow


PRIVACY POLICY


EFFECTIVE DATE: DECEMBER 30, 2022

At Warby Parker, we’re all about helping you see things a little more clearly.
And we believe that you have a right to know what information We collect from
you. So we’ve created this Privacy Policy (“Policy”) to let you know what to
expect when you interact with Warby Parker Inc., which does business as Warby
Parker (“Warby Parker,” “We,” “Us,” or “Our”), and any of Our affiliates,
including Eye Doctors (defined below) and their practices, such as Walnut Vision
Care, to which We may provide certain administrative or management services
(“Affiliates”). This Policy applies to your use of Our retail locations; any of
Our websites, website features, and mobile applications (each, an “App”).

We operate a mobile application and related website (the “Virtual Vision Test
app”, formerly known as our Prescription Check app) and retail store service and
related website (“In-Store Prescription Check” and, together with the Virtual
Vision Test app, “Virtual Vision Test”) that you may use for the purpose of
performing a vision test that may allow you to update your eyewear prescription.
This Privacy Policy applies to your use of Virtual Vision Test. Collectively the
retail locations, Our websites and Apps, Our Affiliates that display or contain
a link to this Privacy Policy, and Virtual Vision Test are referred to in this
Privacy Policy as the “Services”.

Your use of Virtual Vision Test is subject to our Virtual Vision Test Terms of
Use. Your use of all other Services is subject to our Terms of Use. Our use of
any individually identifiable health information you provide is subject to the
requirements of the Health Insurance Portability and Accountability Act of 1996
(“HIPAA”). In addition to this Privacy Policy, our Notice of Privacy Practices
will apply to such information.

For additional details about the personal information we collect and the rights
afforded to California residents under the California Consumer Privacy Act,
please scroll to Section 8.

This Privacy Policy does not apply to information collected or received through
other means, use and sharing of anonymous or deidentified data, or information
collected by third party websites (“Third Party Services”), such as Facebook,
Twitter, Pinterest, Instagram, Snapchat, and Google+, that We do not own or
control, even if you access them through Our Services. We encourage you to
carefully review the privacy policies of any Third Party Services you access so
that you know how they will collect, use, and share your information.

Finally, some of the licensed optometrists and ophthalmologists (“Eye Doctors”)
who perform medical services at Our locations are independent businessmen and
women with their own practices (“Independent Practices”). This Privacy Policy
does not apply to Independent Practices or to websites or mobile apps they
operate. Please review the Independent Practices’ privacy notices for
information on how they use customer information.

For additional details about the personal information We collect and the rights
afforded to California residents, please see Your California Privacy Rights.

From time to time, We may clarify, revise, or update this Policy. This may
include making changes to the way We collect, maintain, and store information.
If We make any changes to this Policy, We will revise the date at the top of the
Policy. Changes to this Policy will become effective once they are posted.


1. WHAT INFORMATION WARBY PARKER COLLECTS

We collect different types of information for Our business purposes from the
following sources:

Information you provide us. We collect information that you provide to Us
through the Services and other communications. We may also collect information
from entities you have requested or authorized to provide information to Us in
connection with Our Services. For example:

 * When you create an account with Us, you provide your first and last name,
   email address, and password.

 * You may provide Us with information when you use certain online features,
   such as Home Try-On or when you book an eye exam. This information may
   include (i) your first and last name; email address; phone number; home,
   physical, or shipping address; and date of birth; (ii) information about the
   products you try on and purchase; (iii) information about other people, such
   as when you direct Us to send a gift card; or (iv) any other identifiers that
   may permit the physical or online contacting of a specific person. To the
   extent the information you provide is related to your health care status,
   including the provision of or payment for health care services, such
   information will be considered Protected Health Information and covered by
   Our Notice of Privacy Practices.

 * When you make a purchase, We may request information from you to facilitate
   the transaction and get you the goods you requested. We may ask you to
   provide payment information, which may include payment card information (such
   as credit card number, type, and expiration date), vision insurance plan
   information, billing address, and shipping address. We do not store any
   payment card information.

 * We may collect certain information from you when you apply for a job through
   Our Jobs page.

 * For certain online, App, and in-store features, We may ask you to submit (or
   We may ask your permission to take) a photo, facial scan, or other image of
   you.
   
   * For example, when using the Virtual Try-On or Find Your Width features in
     our App, we use TrueDepth API technology with your camera to look at and
     measure multiple data points on your face. We use that information to place
     AR optical and sunglasses frames on your face in a realistic position and
     scale. We can also guide you to the best “width” frames based on your
     facial data points. We do not store any of these scans or measurements and
     we only collect and use that data while you are using the Virtual Try-On
     feature. We do not share these scans or measurements with any third
     parties.
   
   * When using the Digital PD tool, we use your camera and face mesh and depth
     map data from the TrueDepth API technology to measure your facial features,
     including your pupillary distance (PD). Your PD is a needed measurement for
     your glasses prescription. Once we have a measurement, you can choose if
     you would like to update and store this measurement with your Warby Parker
     glasses prescription details. If you choose to add this data to your
     prescription, the PD measurement is added to your Warby Parker glasses
     prescription details and may be shared with third parties as a part of your
     prescription in accordance with this Privacy Policy. If you choose not to
     add this data to your existing Warby Parker prescription, we do not store
     or share this data with any third parties.

 * When you use Virtual Vision Test, you disclose certain information about
   yourself by (1) answering a series of questions to determine whether you are
   eligible to participate in Virtual Vision Test (the "Eligibility
   Questionnaire"), (2) performing a series of tasks to help licensed
   optometrists or ophthalmologists (each an "Eye Doctor") determine whether to
   issue you a renewed prescription (the "Vision Test"), (3) recording your
   audio responses to the Vision Test tasks, and (4) communicating with Warby
   Parker or our Eye Doctors in connection with your use of Virtual Vision Test.
   The In-Store Prescription Check Vision Test includes an acuity test and
   measurement of your refractive error using a handheld device, and the results
   of both will be provided to Us.
   
   * "Health Information" is information that relates to your past and present
     health or vision conditions (including medications, ailments, and
     prescriptions) that is derived from your use of Virtual Vision Test or
     MyVisionDirectory. Some Health Information may be subject to laws and
     regulations, including HIPAA. You represent that any Health Information
     that you disclose to us is your Health Information that you are authorized
     to disclose to us. "Personal Information" is information about you,
     including your first name, last name, and demographic information, derived
     from your use of Virtual Vision Test or MyVisionDirectory. Your Warby
     Parker account may contain Personal Information and Health Information, and
     we will access such information when you use Virtual Vision Test.
     Additionally, in order to facilitate your use of Virtual Vision Test and to
     help an Eye Doctor determine your need for an eyewear prescription, we may
     collect the following information when you use Virtual Vision Test:
     
     * your name, age, email address, username, or other Personal Information or
       Health Information contained in your Warby Parker account
     * answers and written information that you submit during the Eligibility
       Questionnaire
     * your answers to, performance of, and actions taken during the Vision Test
       timestamps of all actions that you take within the Virtual Vision Test
       App
     * Health Information prepared by an Eye Doctor who provides you Services,
       such as medical records, prescriptions, treatment decisions, medical
       advice, examination notes, and any other information prepared by an Eye
       Doctor about your health or vision
     * billing information that you provide Us, such as credit card information
     * any other information that you submit to Us in connection with your
       Eligibility Questionnaire, Vision Test, Virtual Vision Test, or the
       Services, including information exchanged in emails, texts, chats, or
       calls between you and Warby Parker.
 * When you contact Us, We do everything possible to make sure you have an
   exceptional shopping experience. If you contact Us in person, by phone
   (calling or texting), email, instant message (including Facebook Messenger),
   live chat, through social media or Our App, or by some other means, We may
   keep a record of your contact information and the content of the
   communication for later reference. When We send you emails, We may track
   whether you open them to learn how to deliver a better customer experience
   and improve Our Services. We receive responses to any survey that you choose
   to complete for Us.

Information We collect from third parties. Third parties, including your Eye
Doctor, may share your information with Us in order for Us to provide Services
or complete your purchase. For example:

 * Some parts of Our Services can be linked to other accounts you have with
   Third Party Services, such as your social media or Google account (“Third
   Party Accounts”), or you may be able to register for an account on Our
   Services with your Third Party Account. If you connect a Third Party Account
   to Our Services or interact with Us through a Third Party Account, We may
   receive information about you, including your Third Party Account profile
   information and your photo, and your use of the Third Party Account (for
   example, if you select a Warby Parker product to purchase through the
   account). If you mention Us through your Third Party Account, We may collect
   publicly available information and content related to your comment.

 * We may collect information about you from other third parties, including
   demographic information. We may combine information collected from other
   third parties with other information We collect about you.

Information We automatically collect. We record certain information and store it
in log files when you interact with Our Services. This information may include
device information, browser history, internet protocol (IP) address, URLs of
referring/exit pages, and search terms. For example:

 * We may collect information from your mobile device(s).
   * In-store Wi-Fi. When you connect to Our in-store Wi-Fi from your mobile
     device, We receive information about you and your device, including your
     device’s MAC address, IP address, received signal strength indicator
     (RSSI), and technical details about your device such as its operating
     system, device type (including make and model), and technical capabilities.
     We will also receive information about how you use Our Wi-Fi network while
     you are connected, including the store location, the areas of the store you
     visit, the names and/or Internet addresses of the websites you visit and
     the applications you use, and how long you interact with such sites or
     applications. If your mobile device is configured to search for available
     Wi-Fi networks, We may receive information about your device even if you
     choose not to connect to Our Wi-Fi services.
   * Our Warby Parker App. When you download and use Our Warby Parker App, We
     receive information from your mobile device, such as IP address, device
     information, and unique device identifiers. We may also receive information
     about your precise location from your device, but only if you enable
     location tracking on your device.
   * Virtual Vision Test App. When you use the Virtual Vision Test App, We may
     collect information about your mobile device, such as IP address, device
     information, and unique device identifiers, and We may derive your
     approximate location from your IP address. When you permit the Virtual
     Vision Test App to access your location through your mobile device
     settings, We may collect the precise location of your device when the
     Virtual Vision Test App is running in the foreground or background. Your
     location information is necessary to confirm your location while using the
     Virtual Vision Test App, so We can be sure that your results are reviewed
     by an Eye Doctor licensed in your state.
 * Like most websites, Our Services may incorporate technology such as “pixel
   tags”, “web beacons”, and “cookies” that allow Us and Our service providers
   to collect information about your actions on Our Services. Our service
   providers may collect information about your online activities over time and
   across different online services. Cookies (not to be confused with the sugary
   morsels) are small files that web servers may place on your computer when you
   visit a website.
 * We may also collect information when you are visiting Our stores. Like most
   retailers, We have in-store video surveillance for security, fraud, and loss
   prevention purposes. In addition, We analyze videos to help Us understand
   customer behavior and retail traffic within Our physical spaces.


2. HOW WE USE YOUR INFORMATION

We may use information We collect to operate Our business, including:

 * For Our everyday business purposes, such as providing Services and products,
   providing information you request and providing customer support
 * To communicate with Affiliates
 * To offer administrative, management, and other business services to Our
   commercial customers, such as Affiliates and some Independent Practices,
   including to confirm, reschedule, or provide other services related to your
   eye exam
 * To provide, personalize, and improve Our products and Our Services
 * To conduct internal research
 * To facilitate the sale and delivery of your purchases and Home Try-On
 * To communicate with you, including via telephone, text, chat, or email in
   order, for example, to respond to your comments or questions and to send you
   updates about your order
 * To deliver content and marketing communications that We think may interest
   you, including ads or offers tailored to you based upon your browsing and
   usage history, both within these Services and on other websites and mobile
   applications
 * To understand your use of Our Services to help Us improve the customer
   experience
 * To provide you information, recommendations, and marketing materials about
   Our products and Services
 * To measure your pupillary distance and segment height for your prescription
 * To map your facial features in order to provide products and recommendations,
   including to facilitate a Virtual Try-On with augmented reality
 * To deliver gift cards in accordance with your instructions
 * If you apply for a job, to determine your eligibility for a position with us
 * To comply with the law, regulations, and other legal obligations
 * To properly verify your identity, prevent fraud and enhance security
 * To audit and provide reporting relating to particular transactions and
   interactions, including online interactions you may have with Us or others on
   Our behalf
 * To allow you to utilize features and personalized content within Our Services
   when you grant Us access to information from your device, including
   location-based services
 * For short-term, transient use including contextual customization of ads
 * To protect Our rights and the rights of others
 * For other purposes, as permitted by law or to which you consent


3. HOW LONG WE KEEP YOUR INFORMATION

We will retain your Personal Information only for as long as we reasonably
consider it necessary for achieving the purposes set out in this Privacy Policy,
or for as long as we are legally required to retain it.


4. HOW WE SHARE YOUR INFORMATION

If We share your information, We do so to support Our business, including with:

Affiliates and Service Providers. We’ve figured out ways to do a lot of things
on Our own, but We haven’t quite figured out how to do all of it. We may share
information with Our corporate entities and affiliates, service providers, data
processors, third party contractors, payment processors, others who perform
services for Us, such as:

 * order fulfillment
 * delivery services
 * payment processing
 * vision insurance claim processing
 * account registration
 * website-related services, such as web hosting
 * improvement of website-related services and features
 * maintenance services
 * marketing services
 * data analytics

Other Entities. We may share information as part of a merger, acquisition, or
other sale or transfer of all or part of Our assets or business or with other
entities as you have authorized or requested.

With Marketing, Analytics, and Advertising Partners. Some of Our third-party
advertising partners use cookies and other technologies to collect information
about your online activities on Our Services and across other online services in
order to deliver more relevant advertising when you are using the Services or
other websites. Our service providers may also collect information about your
mobile device from other tracking technologies while you are near or in Our
stores to help Us better understand Our customers and how they use Our Services.
These services may include Google Analytics and Adjust Technology.

With Your Eye Doctor and Dispensing Optician. We may share your information with
your Eye Doctor so that they may provide you services, to confirm the
prescription information you provide us, or if you’ve asked Us to obtain your
prescription information from your Eye Doctor. At your request, We may also
share your information with a dispensing optician.

With Your Vision Insurance Carrier. We may share your information with your
vision insurance carrier so they can process your claim and so that We receive
payment.

Social Media. We may include widgets, toolbars, or icons from social media
providers on Our Services that allow you to interact or share information with
them, and these social media networks may collect information about your
browsing on the pages of Our Services. Such collection may occur where the
widgets, toolbars, or icons are visible, even when you do not click on or
otherwise activate the widgets, toolbars, or icons. The privacy policy of the
relevant social media network controls the collection, use, and disclosure of
all information collected by that social media network.

To Protect Us and Others. We reserve the right to access, read, preserve, and
disclose any information that We reasonably believe is necessary to comply with
any applicable law, court order, subpoena, legal process, or enforceable
governmental request; cooperate with law enforcement; enforce or apply this
Privacy Policy, Our Terms of Use, and other agreements; detect, prevent, or
otherwise address fraud, security or technical issues; or protect the rights,
property, or safety of Warby Parker, Our employees, Our users, or others.

The third parties that receive your information are required to treat your
Personal Information in accordance with appropriate contractual and legal
privacy and security requirements and laws to ensure they provide adequate
protection over your information. For example, where applicable, Warby Parker
has contractual agreements in place, such as with its service providers, to
ensure that they provide the same or equal protection of your information as
stated here.


5. YOUR CHOICES

Access and Correction of Personal Information Through your account settings, you
can access, view, and edit any of the following personal information:

 * name
 * password
 * mailing address
 * billing address
 * email address
 * phone number

The information you can view and edit may change as Our Services change.

Deletion of Personal Information/Account You can request deletion of your
personal information/account (e.g., name, password, mailing address, billing
address, email address, and phone number) by filling out the request form
located here. You can also request deletion of your personal information/account
within our Apps by clicking on “Delete Account” in your App account settings and
following the instructions to complete your request. After completing the steps
to request deletion of your account, we will contact you within 45 days to ask
that you confirm your decision to delete your personal information/account. Once
your personal information/account is deleted, you will no longer be able to
access your account.

We may retain certain of your personal information, like order history and
prescriptions in our systems for certain legal, security, and business records.
In addition, any Protected Health Information will continue to be governed by
our Notice of Privacy Practices.

Opt-Out Options If you decide you don’t want to receive marketing emails from
us, you can opt out of marketing emails in your account settings, click the
“Unsubscribe” link in Our emails, or email Us at privacy@warbyparker.com. Opting
out or unsubscribing will not prevent you from receiving emails about orders or
other transactions you make through Our Services or emails in response to a
specific request from you, such as password recovery. If you decide you don’t
want to receive text messages from us, you can opt out in your account settings.

If you would like to opt out of the use of your mobile app activity for targeted
advertising purposes, you may do so by visiting your device’s privacy settings
(“Limit Ad Tracking” on iOS devices). If you wish not to share information with
Us from your mobile device, such as geolocation and your unique device
identifier, you may turn off location tracking at any time in your app settings
or disable Bluetooth on your device. If you wish to stop receiving push
notifications from Us on your mobile device, you can update your device
settings.

If you wish to limit the information available to Us through your Third Party
Accounts, such as Google or social media, you should visit the privacy settings
of your Third Party Accounts to learn about your options.

You can learn about how to opt out of receiving personalized website
advertisements from Our advertising partners who are members of the Network
Advertising Initiative or who subscribe to the Digital Advertising Alliance’s
Self-Regulatory Principles for Online Behavioral Advertising by visiting the
opt-out sections on the websites of each of those organizations. Links to those
sites are below. Note that because your election to opt out is managed through
cookies, if you delete these cookies or use a different browser, you will have
to make the same selection again.

 * Network Advertising Initiative
 * Digital Advertising Alliance

If you want Us not to collect cookies, you may be able to set your web browser
to reject cookies entirely or require that it request permission from you before
accepting each new cookie. You can also delete cookies from your web browser
once you leave a website.

If you do not want Google Analytics to collect and use information about your
use of Our Services, then you can install an opt-out in your web browser. You
also may opt out from Google Analytics for Display Advertising or the Google
Display Network by using Google’s Ads Settings located at
https://www.google.com/settings/ads.

If you do not want Adjust Technology to collect and use information about your
use of Our Services, you can opt out at https://www.adjust.com/opt-out/. As of
the effective date above, We do not respond to Do Not Track signals or other
mechanisms that provide consumers the ability to exercise choice regarding the
collection of personally identifiable information about an individual consumer’s
online activities over time and across third-party websites.

If you choose to limit collection of your information in these ways, certain
Service features may not function properly, or at all, and certain Services may
not be available to you.


6. SECURITY

We take the protection of your information very seriously. We take many security
measures (physical, electronic, and procedural) to help keep your information
safe. Unfortunately, We cannot guarantee complete security of any information.


7. CHILDREN’S INFORMATION

We are especially sensitive about children’s information. We do not knowingly
collect information from individuals under the age of 18. If you are a parent or
legal guardian of a minor, you may use Our Services on behalf of such minor
child. If you have questions concerning Our information practices with respect
to children, or if you believe a child under the age of 18 has provided Us with
personal information, please email Us at privacy@warbyparker.com.


8. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, please review these additional privacy
disclosures, which provide a summary of how We collect, use, disclose, and sell
personal information about you and explain your rights under the California
Consumer Privacy Act (“CCPA”).

Categories of Personal Information We Collect, Use, and Disclose for Business
Purposes. We may collect the following categories of personal information, as
described in greater detail in What Information Warby Parker Collects:

 * Identifiers, such as name, email address, mailing address, phone number, or
   IP address
 * Commercial information, such as records of purchases and payment information
 * Health information, such as prescriptions and eye exam notes
 * Internet or other electronic network activity information, such as log data,
   and information about the devices and computers you use to access Our
   Services
 * Geolocation data, such as GPS signals, device sensors, and Wi-Fi access
   points, where you have allowed access to that information
 * Electronic, visual, or similar information, such as photos
 * Professional or employment-related information, if you apply to work for us
 * Education information, if you apply to work for us
 * Other information you provide, such as demographic information, responses to
   surveys or messages to customer service
 * Inferences drawn from any of the above, including about the content or ads
   that may be of interest to you

Categories of Sources Used to Collect Personal Information. As a result of your
use of the Services, We collect this information from you (such as when you
register for an account or purchase products), from third parties, or
automatically (such as from your devices).

For more information, please see What Information Warby Parker Collects. For
more information on why we collect your Information see Section 2, “How We Use
Your Information.”

Sale and Sharing of Personal Information

In the last 12 months, we have not knowingly sold any Personal Information of
California Consumers, including no actual knowledge that we have sold the
Personal Information of California Consumers under the age of 16 years old.

In the last 12 months, we have shared Personal Information of California
Consumers, including the Personal Information of California Consumers under the
age of 16 years old. The CCPA defines “sharing” as: Sharing, renting, releasing,
disclosing, disseminating, making available, transferring, or otherwise
communicating orally, in writing, or by electronic or other means, a consumer’s
personal information by the business to a third party for cross-context
behavioral advertising, whether or not for monetary or other valuable
consideration, including transactions between a business and a third party for
cross-context behavioral advertising for the benefit of a business in which no
money is exchanged.

The categories of personal information shared (as defined by the CCPA) include:

 * Identifiers, such as name, email address, mailing address, phone number, or
   IP address
 * Internet or other electronic network activity information, such as log data,
   and information about the devices and computers you use to access Our
   Services
 * Geolocation data, such as GPS signals, device sensors, and Wi-Fi access
   points, where you have allowed access to that information

This personal information has been shared (as defined by the CCPA) with the
following categories of parties for the following purposes:

 * With Marketing, Analytics, and Advertising Partners. Some of Our third-party
   advertising partners use cookies and other technologies to collect
   information about your online activities on Our Services and across other
   online services in order to deliver more relevant advertising when you are
   using the Services or other websites. Our service providers may also collect
   information about your mobile device from other tracking technologies while
   you are near or in Our stores to help Us better understand Our customers and
   how they use Our Services. These services may include Google Analytics and
   Adjust Technology.

Disclosure of Personal Information for a Business Purpose

The categories of Personal Information that Warby Parker may disclose can are
listed above in Section 1, “What Information Warby Parker Collects.” For
information on who this information is disclosed to and why please see Section
4, “How We Share Your Information” and Section 2, “How We Use Your Information.”

Sensitive Personal Information

The CCPA provides you additional rights with respect to sensitive personal
information (which includes, social security, driver’s license, state
identification card, or passport number, account log-in, financial account,
debit card, or credit card number in combination with any required security or
access code, password, or credentials allowing access to an account, precise
geolocation, racial or ethnic origin, religious or philosophical beliefs, or
union membership, genetic data, biometric data, personal information collected
and analyzed concerning a consumer’s health, and personal information collected
and analyzed concerning a consumer’s sex life or sexual orientation).

We do not use sensitive personal information for purposes of inferring
characteristics about a consumer.

Your Rights. Under the CCPA, California residents have certain rights related to
their personal information.

The Right to Know. You may request that We disclose to you the categories of
personal information We have collected, used, disclosed, or “sold” within the
meaning of the CCPA, including:

 * Specific pieces of information that We have collected about you
 * Categories of personal information We have collected about you
 * Categories of sources from which the personal information is collected
 * Categories of personal information about you that We have sold, shared, or
   disclosed for a business purpose
 * Categories of third parties to whom the personal information was sold, shared
   or disclosed for a business purpose
 * The business or commercial purpose for collecting, selling, or sharing
   personal information (collectively, the “Right to Know”)

The Right to Delete. You have the right to request that We delete personal
information about you that We have collected from you (the “Right to Delete”).

The Right to Correct. You have the right to request that we correct any
incorrect personal information that we collect or retain about you, subject to
certain exceptions.

Exercising Your Rights. To exercise your Right to Know, Right to Delete, or
Right to Correct:

 * Click here or
 * Call 855.400.2932.

Right to Opt Out. You have the right to direct Us to not sell or share your
personal information at any time (the “Right to Opt Out”). To exercise your
right to opt out:

 * Click here or
 * Call: 855.400.2932
 * Email: privacy@warbyparker.com

Verification. In order to exercise these rights, you will need to verify your
identity to protect your security and personal information, which may include
providing certain information. Note that even if We honor your request to delete
your information, We may retain certain information as required or permitted by
law.

Authorized Agent. You may elect to have an agent exercise your rights for you.
Even if you choose to use an agent, We may, as permitted by law, require:

 * The authorized agent to provide proof that the consumer gave the authorized
   agent signed permission to submit the request;
 * The consumer to verify their identity directly with the business;
 * The consumer to directly confirm with Us that they provided the authorized
   agent permission to submit the request.

Non-Discrimination. We may not discriminate against you because of your exercise
of any of your privacy rights, or any other rights under the CCPA, including by:

 * Denying you goods or services
 * Charging different prices or rates for goods or services, including through
   the use of discounts or other benefits or imposing penalties
 * Providing you a different level or quality of goods or services
 * Suggesting that you will receive a different price or rate for goods or
   services or a different level or quality of goods or services

We may, however, charge different prices or rates, or provide a different level
or quality of goods or services, if that difference is reasonably related to the
value provided to Warby Parker by your personal information.

Shine the Light. If you’re a resident of California, you can request a notice
identifying the categories of personal information, as defined by California
Civil Code Section 1798.83, we share with our affiliates and/or third parties
for their direct marketing purposes and the contact information for such
affiliates and/or third parties. Please submit a written request to
privacy@warbyparker.com.


9. CONTACT US

If you have any questions about viewing or updating your information, this
Privacy Policy, or our privacy practices, please contact us at
privacy@warbyparker.com.


GET THE INSIDE SCOOP ON NEW FRAMES, EVENTS, AND MORE



Email
SubmitRight arrow

 * PRODUCTS
   
   * Eyeglasses
   * Sunglasses
   * Contacts
   * New collections
   * Scout by Warby Parker
   * Accessories
   * Gift cards

 * SHOP ONLINE
   
   * Try 5 for free
   * Virtually try on frames

 * GET A PRESCRIPTION
   
   * Book an eye exam
   * Renew a prescription
   * Measure your PD

 * VISIT A STORE
   
   * Find a location

 * WAYS TO SAVE
   
   * Insurance
   * Flexible spending
   * Add a pair and save
   * 20% off contacts
   * Contacts annual supply bonus

 * EDUCATION
   
   * Eyeglasses lens guide
   * Sunglasses lens guide
   * Eyewear A to Z
   * How our glasses are made

 * ABOUT US
   
   * Our story
   * Buy a Pair, Give a Pair
   * Customer reviews
   * Jobs
   * Impact and Equity
   * Impact Foundation
   * Investors
   * Wearing Warby

NEED A HAND?

We’re available by phone (888.492.7297) and chat today from 9 a.m.–11 p.m. ET.

 * FAQ
 * Text
 * Chat
 * Email
 * Call

 * USA
 * Canada

 * Facebook
 * Instagram
 * Youtube
 * Twitter

 * Privacy Policy
 * Notice of Privacy Practices
 * Terms of Use
 * Accessibility
 * CA Transparency Act
 * Do Not Sell